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BEST WESTERN Alpen Roc

3.0 of 5 Centre du Village, 74220 La Clusaz, France
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BEST WESTERN Alpen Roc
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BEST WESTERN Alpen Roc
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202 reviews from our community

Traveler rating
    41
    106
    36
    12
    7
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84
58
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Lichfield
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 5, 2014

Stayed at the Alpen Roc with Shearing's and have to say we had lovely time. The hotel was clean and tidy ,the food we thought was excellent, and a special treat we went to the restaurant owned by the hotel and had a lovely meal. Staff were very pleasant and we had no issues at all. Even the lifts were... More

Was this review helpful? Yes 1
beauregard74, Responsable réception at BEST WESTERN Alpen Roc, responded to this review

Dear Mrs and Mr LICHFIELD, Thank you for this wonderful review. We are happy that you spend a lovely time at the hotel Alpen Roc*** and will be happy to see you soon again. Have a nice day! Fanny KROMER Head of Reception – Best Western Alpen Roc*** More

Berkshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2014

Just returned from a wonderful holiday in La Clusaz with Shearings! The extended dining room is excellent as is the food, you never leave it hungry! The staff were very helpful and if some previous reviewers had ready the hotel guide in their room they too could have requested a kettle for their room as we did. The room was... More

Was this review helpful? Yes
beauregard74, Responsable réception at BEST WESTERN Alpen Roc, responded to this review

Dear Carole and Barry, Thanks a lot for this wonderful review and for your compliments to our staff and our services! We are delighted that you had a pleasant stay with us. We will have the pleasure to welcome you again next year. Have a nice day! Sincerely yours. Fanny KROMER Head of Reception – Best Western Alpen Roc*** More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 25, 2014

Ok, cheesy title but myself and my 2 sons were pretty impressed by this 3 star, essentially ski lodge. We have just returned from the long bank holiday weekend after doing the Alpine Challenge via the Events firm 7sense. The hotel is smack bang in the centre of town. It's warm and cozy although the weather over the weekend was... More

Was this review helpful? Yes 1
beauregard74, Responsable réception at BEST WESTERN Alpen Roc, responded to this review

Hello, Thank you for this review. We are glad that you have spent a nice stay at the hotel Alpen Roc***. We will use the feedback you have provided to us to make improvements in order to be sure to offer a better experience in the future. Have a nice day. Fanny KROMER Head of Reception – Best Western Alpen... More

Vancouver
1 review
1 of 5 stars Reviewed August 17, 2014

Travelled for a month in France in Summer of 2014. This was by far the worst hotel we stayed in, regardless of price (This Best Western is quite overpriced given the room size and decor). Our first room (see photo) had multiple brown stains on the carpet. I would not take my shoes off in this room. The friendly staff... More

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beauregard74, Responsable réception at BEST WESTERN Alpen Roc, responded to this review

Hello, We have taken note of your comments and are sorry not to have met your expectations. In fact, our rooms are not very large (around 20 sqm), that’s often happens in the mountains. Regarding the shower bath, we inform you that the anti-slip mats are available to our guests at the reception. The carpets of the rooms are currently... More

Ipswich, United Kingdom
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 14, 2014

We have just returned from a fabulous week spent in la Clusaz. We travelled with Shearings and our driver Dave Burgess made this trip extra special with his vast knowledge of the area and his caring attitude to ensure we all had a great time. Most of us collected free maps of the area from the local tourist information and... More

Was this review helpful? Yes
beauregard74, Responsable réception at BEST WESTERN Alpen Roc, responded to this review

Hello, Thank you for sharing your opinion on our TripAdvisor page. We are happy that you have spent a good stay at the hotel Alpen Roc*** with Shearing Holidays and enjoyed our staff and services. Hoping see you soon in La Clusaz! Best regards. Fanny KROMER Head of Reception – Best Western Alpen Roc*** More

Carmarthen, United Kingdom
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 9, 2014 via mobile

Excellent location, every thing else was adequate. Poor choice of veg and salad with evening meals, they appeared to just mix random ingredients together in various bowls, also every desert had crushed pistachio nuts thrown over it, chef obviously thought everything needed a touch of green. Rooms were clean and comfy (but no kettle- for a hot drink you had... More

Was this review helpful? Yes
Halifax, United Kingdom
1 review
4 of 5 stars Reviewed August 7, 2014

We recently spent a week at the Alpen Roc as part of a Shearing Coach holiday. We couldn't fault the hotel, our room was very clean and comfortable with a lovely view. We asked for a complimentary tray [an electrical kettle] so we could do our own brews in the room. The buffet style meals were well cooked and presented... More

Was this review helpful? Yes
beauregard74, Responsable réception at BEST WESTERN Alpen Roc, responded to this review

Dear Mrs and Mr LEVER, Thank you for this wonderful review. We are glad you have enjoyed your holiday with Shearings Holiday, our hotel and its services. Hoping see you soon again in La Clusaz, Best Regards, Fanny Kromer, Head of reception – Best Western Alpen Roc*** More

Guisborough, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

We stayed at the Alpen Roc hotel whilst on holiday with Generation Travel from Stokesley in England. The hotel was quite high in the village with lovely views from the balcony and hotel rooms. The hotel was very clean and the food at all meals was excellent. The staff were very obliging and nothing was too much trouble The only... More

Was this review helpful? Yes 1
beauregard74, Responsable réception at BEST WESTERN Alpen Roc, responded to this review

Hello, And thank you for your review. We are glad you have enjoyed your holiday with Generation Travel and our comfortable hotel. It was a pleasure also for us ! Hoping see you soon, Best Regards, Fanny Kromer, Head of reception – Best Western Alpen Roc*** More

Middlesbrough, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 28, 2014

we stayed at alpen roc a lovely looking hotel with wow views around it a smashing village feel the hotel we where 0n the 7 th floor we needed to get two lifts with a sizeable walk between them strange the room was very good comfortable beds tv with two English channels the electric plugs have changed but you can... More

Was this review helpful? Yes
beauregard74, Responsable réception at BEST WESTERN Alpen Roc, responded to this review

Hello, Thank you for your review on our TripAdvisor page. We are taking consideration to your notice. Hoping see you soon, Fanny Kromer, Head of reception – Best Western Alpen Roc*** More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014 via mobile

Third floor room but top class service with good food and great views from the balcony. David, our driver, had op for appendicitis on the trip but managed to rejoin the tour in Paris on the way home.. His enforced hospital visit was the only negative on this great visit to the French Alps. We'll done Generation Travel , well... More

Was this review helpful? Yes 1
beauregard74, Responsable réception at BEST WESTERN Alpen Roc, responded to this review

Hello, Thank you for your review on our TripAdvisor page. We are glad you have enjoyed your Trip in the Alpes and your stay at the Best Western Alpen Roc Hotel ! We wish a good recovering to David. Hoping see you soon, Fanny Kromer, Head of reception – Best Western Alpen Roc*** More

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Additional Information about BEST WESTERN Alpen Roc

Address: Centre du Village, 74220 La Clusaz, France
Phone Number:
Location: France > Rhone-Alpes > Haute-Savoie > La Clusaz
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — BEST WESTERN Alpen Roc 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Alpen Roc Hotel La Clusaz
Best Western La Clusaz
La Clusaz Best Western

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