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Hotel Au Coeur du Village

Certificate of Excellence
26 Montee du Chateau | BP02, 74220 La Clusaz, France
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Hotel Au Coeur du Village
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Hotel Au Coeur du Village
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171 reviews from our community

Traveler rating
    125
    31
    10
    5
    0
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Taunton, United Kingdom
1 review
5 of 5 stars Reviewed January 29, 2015

Just back from from a four day stay in the hotel in the lovely resort of la clusaz. I cannot fault any element of my stay, perfect location, the staff were great, the rooms were good (lovely being able to have a whirlpool bath after a day on the slopes), and the food in resturant is amazing, a proper fine... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

I am very pleased to see that you'll be able to go as often as you want for skiing now. We will be very glad to welcome you back. More 

Stockport, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 22, 2015

excellent standard of hotel. We used it as a ski location and is ideal situation. virtually on piste whilst in the town centre for ease of access to shops bars and Restaurants. We ate in hotel and enjoyed a superb meal. Service was excellent with friendly and helpful staff. Ski hire were part of hotel service. Rooms were modern but... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Thank you for your very nice comment. We will be glad to welcome you back. More 

Welwyn Garden City, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 3, 2015

This is a beautiful high end hotel, with lovely modern chalet style decor, very comfortable beds and mainly staff who really do go the extra mile to provide a first rate service. The restaurant is exceptionally good and our waitress and sommelier were a delight. The location right next to the slopes is perfect and the hotel sorts out ski... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear guest, Thank you very much for your kind comment. Last november, we improve the WIFI speed by connecting the hotel the the fiber access. However, we still had the dropping off problem after 15 minutes without using it. This matter has been fixed ten days ago by extending the connection to 24 hours without reconnection by password. Sincerely, Herve... More 

Annecy, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 31, 2014

This was my second visit. Booked a spa treatment for two. Very warm welcome. They parked our car even though we were not actually guests at the hotel. The massage was absolutely fabulous! She took the time to explain what she was going to do. Very clean place. Wonderful location.

Was this review helpful? Yes 3
H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Thank you very much for your comment. The Team of the Cristal Spa is very proud to read comments like yours as they always make their best to exceed guest expectations. Best regards, Hervé Hochet, General Manager. More 

Louhans, France
Top Contributor
82 reviews 82 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 18, 2014

I thoroughly enjoyed staying at this hotel. All the staff was very friendly and very accomodating. I never had the feeling there was anyone that did not mean it from the heart. What I found a little bit overdone is that they change the towels every day and the floor carpets in teh bathroom twice a day. Also they came... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Thank-you very much for your comment. This is very helpfull to be sure we keep a very high level of service. Best regards. More 

Baku, Azerbaijan
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 3, 2014

We stayed there for 3 nights, as we came to snowboard in La Clusaz. The location is perfect, but unfortunately the entrance is from the back side, not to the center of the village. The room was great. It was well designed and fresh. I would say it is not really children friendly. I think the management should consider to... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Thank you very much for sharing your experience in our hotel. I'm glad to see that you enjoyed it. We are located 2 minutes walk from the Church and the real center of the village and 50 meters away from the ski lifts. During holidays we organise a Kids club in the hotel from 5pm to 9pm. Our privilege suite... More 

Geneva, Switzerland
Top Contributor
189 reviews 189 reviews
133 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed September 7, 2014

Just spent one night there and was not disappointed. Location is central and next door to cable cars. The hotel staff was most welcoming and helpful. The room was not large by a 5 stars standard, and with real small toilets but nicely equipped, comfortable, silent and with a good bed. Had dinner at the excellent gastronomic restaurant in house... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Thank you for having spent time to share your experience in our property. We hope to have the pleasure to welcome you back. Best Regards. Herve HOCHET, More 

Royal Tunbridge Wells, United Kingdom
1 review
5 of 5 stars Reviewed August 21, 2014

Our August weekend at Au Coeur Du Village was perfect in our minds. The room and en suite (including toiletries) were luxurious and relaxing, the location is perfect and convenient (centre of town, beautiful scenery, 40mins from Geneva), the food, decor and service were all impeccable. We booked literally last minute after no real research of location or hotel and... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Guest, Thank you very much for this good comment. Be informed that we are actually increasing the power of our WIFI in the hotel using a new VDSL line. It should be installed before winter. Sincerely, Hervé HOCHET, More 

Adelaide, Australia
2 reviews
5 of 5 stars Reviewed July 31, 2014

Stayed here for a week with my wife and 3 year old son. Great location next to restaurants, village square, church, and shops that rent out mountain bikes if you are feeling up for a ride around some of the Alps prettiest streets and mountains. Very luxurious and food was very good. Amazing massage at the spa. .. great indoor... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Thank you so much for your comment on Trip advisor. It's right that cycling is always a pleasure when it is in a dreamlike landscape like The Aravis! More 

Dublin
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 5, 2014

We spent a lovely week in late June in Au Coeur du Village and we were very impressed with the place. I was with my wife and our two children (10 and 8). The hotel is very well maintained and our room was very comfortable with a lovely view of the mountains. The staff were courteous and pleasant and the... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Thank-you very much for this review appreciated by all the team. More 

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