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Hotel Au Coeur du Village

Certificate of Excellence
26 Montee du Chateau | BP02, 74220 La Clusaz, France
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Hotel Au Coeur du Village
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179 Reviews from our TripAdvisor Community

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    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (39)
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    (47)
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Ilkley
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first skiing holiday and may I say I could not have stayed in a better hotel! The only negative I have was that the rooms were small (this was ok but storage space was very limited). Rooms are beautifully set out and very clean, turn down service was great including chocolates on your bed. Ski hire shop... More 

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Haslemere, United Kingdom
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 17, 2015

Stayed here during motoring tour down to Provence - great to visit out of skiing season (we are non skiiers!) and it was really lovely in terms of welcome, rooms, location excellent. Apparently prices go off the clock during the winter, but we couldn't complain about them for late summer. Overall, very satisfactory.

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London, United Kingdom
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 25, 2015

This was so perfect. We wanted to take our four elderly parents somewhere accessible, but also luxurious and beautiful, and La Clusaz and this lovely hotel could not have been a better choice. So quick from Geneva, La Clusaz is very pretty and compact, the hotel has gorgeous suites with balconies overlooking the views, excursions by road, up bubble-cars and... More 

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England, United Kingdom
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

We stayed here for the Easter break and we were charmed by La Clusaz and this hotel. The location is fantastic - less than a minute from the key lifts and it's real ski in.p The rooms are clever and our suite was essentially two rooms with a partition wall that allowed it to be joined to the adjoining single... More 

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Northampton, United Kingdom
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 2, 2015

Yet another great visit to La Clusaz and a great hotel. Always so welcoming with small and personal touches which make such a difference . The ski room right next to door to the hotel makes life so much easier, and always a bit of hearty banter to be had ! Can't wait for next season!

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Taunton, United Kingdom
1 review
5 of 5 stars Reviewed January 29, 2015

Just back from from a four day stay in the hotel in the lovely resort of la clusaz. I cannot fault any element of my stay, perfect location, the staff were great, the rooms were good (lovely being able to have a whirlpool bath after a day on the slopes), and the food in resturant is amazing, a proper fine... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

I am very pleased to see that you'll be able to go as often as you want for skiing now. We will be very glad to welcome you back. More 

Stockport, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 22, 2015

excellent standard of hotel. We used it as a ski location and is ideal situation. virtually on piste whilst in the town centre for ease of access to shops bars and Restaurants. We ate in hotel and enjoyed a superb meal. Service was excellent with friendly and helpful staff. Ski hire were part of hotel service. Rooms were modern but... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Thank you for your very nice comment. We will be glad to welcome you back. More 

Welwyn Garden City, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 3, 2015

This is a beautiful high end hotel, with lovely modern chalet style decor, very comfortable beds and mainly staff who really do go the extra mile to provide a first rate service. The restaurant is exceptionally good and our waitress and sommelier were a delight. The location right next to the slopes is perfect and the hotel sorts out ski... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear guest, Thank you very much for your kind comment. Last november, we improve the WIFI speed by connecting the hotel the the fiber access. However, we still had the dropping off problem after 15 minutes without using it. This matter has been fixed ten days ago by extending the connection to 24 hours without reconnection by password. Sincerely, Herve... More 

Annecy, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 31, 2014

This was my second visit. Booked a spa treatment for two. Very warm welcome. They parked our car even though we were not actually guests at the hotel. The massage was absolutely fabulous! She took the time to explain what she was going to do. Very clean place. Wonderful location.

Was this review helpful? Yes 3
H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Thank you very much for your comment. The Team of the Cristal Spa is very proud to read comments like yours as they always make their best to exceed guest expectations. Best regards, Hervé Hochet, General Manager. More 

Louhans, France
Top Contributor
113 reviews 113 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 18, 2014

I thoroughly enjoyed staying at this hotel. All the staff was very friendly and very accomodating. I never had the feeling there was anyone that did not mean it from the heart. What I found a little bit overdone is that they change the towels every day and the floor carpets in teh bathroom twice a day. Also they came... More 

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H_Hochet, Directeur général at Hotel Au Coeur du Village, responded to this review

Thank-you very much for your comment. This is very helpfull to be sure we keep a very high level of service. Best regards. More 

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