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Pierre & Vacances Residence Les Bergers

336 avenue des Marmottes, 38750 L'Alpe-d'Huez, France
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1 room 1 adult
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Pierre & Vacances Residence Les Bergers
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244 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

Arrived and our room was ready some despite it being well before the usual check in time. Staff at reception were helpful and spoke good English. The room was relatively basic but clean and kitchen area was equipped well enough if you did plan to cook your own meals every day. There was 2 of us in a 2-4 person... More 

Helpful?
Thank Ben306
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed the first week January 2016 - the reception staff were very organised and courteous our room was ready on arrival. The room overlooked the pool and was very clean, warm and well equipped with additional equipment available on request. Dined in the restaurant on the ground floor food very good. Can recommend this to anyone

Helpful?
Thank Ruth B
RelationClientPVR, Directeur général at Pierre & Vacances Residence Les Bergers, responded to this review

Dear Ruth B, It is a real pleasure to read you recommendation on our residence ! We are happy that you enjoyed your holidays and appreciated the restaurant, our service staff and our facilities. We would be pleased to welcome you again in Alpe d’Huez in future! Kind regards Thierry AMIRAULT - Manager of the Pierre et Vacances et Maeva... More 

Cheshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 5, 2016

Our second time at this hotel. Rooms rather basic (no way 4*) but all you need for meals. Restaurant excellent and great experience for the kids. Recommend going for the evenign meal only option as a wide range of local foods (Raclette, fondu, etc etc) as part of the deal. Location ideal for the piste and range of skiing fantastic.... More 

Review collected in partnership with Pierre & Vacances Center Parcs

Helpful?
Thank Rich80
RelationClientPVR, Directeur général at Pierre & Vacances Residence Les Bergers, responded to this review

Dear Rich80, Thank you very much for taking the time to rate our residence Pierre & Vacances Les Bergers. It is a pleasure to read that you enjoyed our amenities such as our location, the restaurant and the swimming pool. We can understand that you expected maybe the comfort of a 4* hotel but we would like to precise that... More 

Paris, France
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 25, 2015

We've stayed in 8 or 9 Pierre & Vacances all over France - from the mountains to the sea. So we kind of know what to expect. Stayed here with our family of two adults/two children at the end of the August Summer holidays. Overall? Pretty good. The apartment had a double bed in a separate bedroom. A double clickclack... More 

Helpful?
Thank FelixFaure
Manager_Les_Bergers, Manager at Pierre & Vacances Residence Les Bergers, responded to this review

Dear customer, We appreciate that you took some time to write these useful comment and are glad that you enjoyed your stay in our residence Pierre& Vacances Les Bergers. We would like to point out that toasters are available for free at the reception. It is true that our residence is situated in the calmer part of the town but... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 16, 2015 via mobile

Stayed here for a week. 7 of us stayed here. In all honesty I was a little surprised as the photos on the hotel website looked far nicer than it actually does. It was a good base but was a little bit of a walk to the bars and restaurants in the centre but was right at the bottom of... More 

Helpful?
1 Thank Squeezie89
Manager_Les_Bergers, Manager at Pierre & Vacances Residence Les Bergers, responded to this review

Dear customer, We would like to thank you for taking the time to these useful comments about the residence. As we are always concerned of the well-being of our guests we are trying to find solutions to the points mentioned and we are going to report them to the different branches. Please note, that the lifts are checked regularly and... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 15, 2015 via mobile

If you want to do things on a shoe string budget it might be alright but you do get what you pay for in this world and this really is basic, didn't even stay the night because it was so basic, almost like a hostel. Good luck with that one. Much better putting an extra couple of hundred ponds and... More 

Helpful?
1 Thank Tom S
RelationClientPVR, Directeur général at Pierre & Vacances Residence Les Bergers, responded to this review

Dear Tom S, Thank you for taking the time rating our residence. I am, however, sincerely sorry to read that the accommodation did not meet your expectations. Just for your information, our website supplies all vital information (pictures of the residence; facilities, details of the different kind of apartments, etc.) required to make the right choice of holiday housing. It... More 

Travelers are raving about these L'Alpe-d'Huez hotels

Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 12, 2015

We stayed in this hotel for the Mega Avalanche mountain bike race and found it great. Helpful staff, good rooms and fairly comfortable beds, well equipped kitchen, small heated pool and two great sauners. Not to impressed with range and price of the breakfast and my only other thing was a unwelcome stain on my "clean" bed sheet. Not sure... More 

Helpful?
1 Thank Dene O
Manager_Les_Bergers, Manager at Pierre & Vacances Residence Les Bergers, responded to this review

Dear Dene O, We are very pleased to read your comment about our residence Pierre & Vacances Les Bergers and our team. It is a pleasure to hear that you enjoyed your stay in Alpe d’Huez and we thank you for your recommendation. Always worried about the comfort of our customers, we will take note of your remarks. We apologize... More 

Edinburgh, United Kingdom
2 reviews
3 of 5 stars Reviewed April 21, 2015

the apartment within the hotel is good value for money, helpful staff and great location. could be a little cleaner and beds and bedding could be a little more comfortable. good to have a pool and sauna after a day skiing, good facilities for the children too, pool table and play area. a bonus was the bakery were you can... More 

Review collected in partnership with Pierre & Vacances Center Parcs

Helpful?
Thank Emma M
Manager_Les_Bergers, Manager at Pierre & Vacances Residence Les Bergers, responded to this review

Dear Emma, We thank you for taking time to write your opinion about our residence. We are really pleased that you enjoyed your holidays in Alpe d’Huez. We are working constantly on improving the comfort of our guests and we will transfer the remark about the house keeping and beds to the concerned services. Would be a pleasure to welcome... More 

London, England, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 8, 2015 via mobile

I actually can't believe this is a 4 star. One of the worst hotels I've stayed in. There were 2 bunk beds between 4. We had to do an inventory check, unpack all our own bedding and make the bed. The ski locker wasn't big enough for 4 people's skis and poles. We were given an insanely strict set of... More 

Helpful?
Thank Ben A
Manager_Les_Bergers, Manager at Pierre & Vacances Residence Les Bergers, responded to this review

Dear Ben A We are deeply saddened to read that your stay among us was not as good as you expected. We are a 4 stars residence according to French laws, but we are not a hotel that’s why we are asking for an inventory as the apartment is all furnished. You were a big group, so it is obvious... More 

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