Friends recommended it and were right! We liked everything, the food, the wines, the staff, the size of our room (although the safe didn't work on arrival, reception staff organised the repairs within 24 hours), the days out skiing. We loved it so much, we have booked for New Year 2009. Alpe d'Huez is a brilliant resort with many activities,... more

We stayed at this hotel in February and were met with problems on arrival. The hotel's administration system is dire to say the least. We stayed with another couple and rooms were mixed up. During our stay several thefts occurred, as staff at front of house were handing out room keys to anybody that walked in off the street. Police... more

Staff know anything you need to know about the ski passes and the resort, very helpful, best places to have a drink and meet French people; very good memories, will be back for sure! Great resort, loved it and would consider staying for longer. more

Although we had a very short stay here....4 hours before we were moved I think we saw enough! Like others we did not get the room we booked (with jacuzzi bath) but were told that the room we booked was a 'superior' room and to have a jacuzzi bath you had to book a 'superior gold' room! They could not... more

Well, where do I start... The room we booked was not the room we were given and it took 2 changes and 3 days to get the room we originally booked. Bearing in mind that it was a 7 day holiday. When they did put us in the correct room the jaqusii didn't work. This was the main perk of... more

We booked this hotel after a disappointing accommodation choice in Canada previously so were looking forward to a 4* Luxury Hotel with a Platinum room ( The best you could get!) The room was shabby and dirty, although the views were fantastic! Very, very basic, not luxurious at all. The staff however, are wonderful. We did complain but were told... more

Nous avons séjourné à l'hôtel royal ours blanc. Hôtel bien placé dans la station, près des pistes et de tous... more

accueil ok, chambre propre et confortable. restaurant tres bien, le service peut être amélioré. l'entretien des thermes pourrait être meilleur... more

une lune de miel fantastique! nous avons passé une semaine bien trop courte au Royal Ours Blanc en décembre 2007.... more