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Residence Le Cristal de l'Alpe

Rue du Poutat | Avenue de l'Etendard, 38750 L'Alpe-d'Huez, France
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1 room 1 adult
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74 Reviews from our TripAdvisor Community

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Scottish Borders
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit the Le Cristal de lAlpe for a family ski break. It lived up to our expectations once again. Great location, friendly and efficient staff as well as excellent facilities ( top Chalet / rooms great pool, jacuzzies, steam rooms and saunas. Eldest son had a sports massage too). Sure the establishment has a few quirks.... More 

Helpful?
Thank petertp
Portsmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my husband stayed here on our ‘mini moon’. Our holiday company Ski Collection recommended it due to its great location in the centre of the resort and because it’s one of the best self-catered residences in Alpe d’Huez. We weren’t disappointed! Our apartment was clean and really well-equipped – dishwasher, coffee machine etc. The reception staff couldn’t have... More 

Helpful?
1 Thank MrsMosssy
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Mrs Mosssy, Thank you for your comment that has been highly appreciated among the whole staff. We are delighted with your satisfaction and hope to have the pleasure to receive you again. Best regards, More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First time my family group had been to self catering apartments, normally catered chalets. I found this apartment after looking at tripadvisor. We booked apartment for 10 for our group of 8. Plenty of space, even if we'd had 10. Good kitchen, bathrooms. Central to slopes.

Helpful?
Thank Linejudge
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Linejudge, We are glad that your family and friends have been satisfied in our residence. Thank you for having shared your personal experience and hope to see you again next winter! Best regards, More 

Norwich, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

10 of us stayed in 2 apartments in the hotel which worked really well. 6 slept in the smaller apartment and 4 in the larger, using the larger living room and kitchen as a communal area. Well equipped kitchen so can self cater fairly easily, though we did choose to eat out a couple of nights. Reception also does a... More 

Helpful?
Thank MissusSki
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear MissusSki, All the Staff and I are grateful for your comment and we are pleased with your satisfaction along your stay. We are looking forward to welcome you next winter. More 

Squamish, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 28, 2015

The hotel was great. Keep in mind you can't check in till 4. The room for four adults was perfect. Kind of tedious to have to do a check list of every single item in the kitchen when you arrive, but all in all it is well equipped and comfortable. Lovely patio to sit out on. You only get free... More 

Helpful?
1 Thank Melissahort
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Melissahort, Thank you for having posted your contentment for your stay in our residence le Cristal de l'Alpe. According to your remark, we are sincerely sorry that it appeared unpleasant for you to do the inventory, but we need to make it work that way to keep more time for the face to face relationship with our guests. And... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 15, 2015 via mobile

Really good skiing trip, great location, 100m to lifts. Good rooms and a really nice pool area. Reasonable prices and an all round good resort. Would definitely go back again. Good couple of clubs close by as well as ski hire, supermarkets and restaurants and bars.

Helpful?
Thank Tom S
DeborahKETTERLE, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Tom S, We are glad that you and your friends have been satisfied with your stay at Le Cristal de l'Alpe. Thank you for having shared your experience and hope to see you again this winter! Best regards, More 

London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 2, 2015

We booked what they call a 6 sleeper for 3 couples to share for a week and it was completely unsuitable. You get 1 double/king bedroom, a bunk bed (presumably for kids) and then a sleeper couch in the tiny kitchenette/lounge. The kitchenette/lounge is so small that they can't fit a dining room table that can seat 6 because then... More 

Helpful?
Thank Tabiddy
Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Tabiddy, thank you for your comment concerning your stay in our residence Le Cristal de l'Alpe. We are really sorry that your stay was not as good as expected. I noticed that most of your comment is based on the size of the apartment and the equipment. Please know that we have different size of apartments, from 4 persons... More 

London, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 30, 2015

We arrived late and although we were annoyed by the mess up with transfers this wasn't the fault of the hotel. The apartment was a nice size, but annoying that it has 2 bathrooms but only 1 toilet between 6 people- which wasn't ideal to say the least. The people that slept on the sofa beds got bed bug bites-... More 

Helpful?
Thank Kat882
Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Kat882, First of all, I would like to thank you for your post, which will help other people to have a better idea about our residence. I just would like to add some precisions to your comments. Concerning your apartment for a next time, don't hesitate to call us to let us know that you wish to have an... More 

Featherstone, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 25, 2015

Really fantastic apartments, spotlessly clean, spacious with everything you could possibly need for a self catering stay. Only 500yds from one of the nicest grill restaurants in town, and one of the best, chilled out bars. Super close to a ski lift, and with a lovely spa to relax in at the end of an energetic day on the slopes.... More 

Helpful?
Thank Jaclyn Y
Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review
Google Translation

Chère Jaclyn Y, nous sommes ravis que votre séjour au sein de notre résidence ce soit bien passé, et nous... More 

kbh
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 2, 2015

NIce apartments, well kitted out with everything you need. The pool,saunas and steam baths were just what was needed after a day on the slopes. Its our second time staying here and we would definitely come back.

Helpful?
Thank hughg
Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Hughg, We are glad that you have been satisfied in our residence. Thank you for having shared your personal experience and hope to see you again next winter! Best regards, More 

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