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All 24 L'Alpe-d'Huez accommodations

Residence Le Cristal de l'Alpe

4.0 of 5 Condominium   |   Rue du Poutat | Avenue de l'Etendard, 38750 L'Alpe-d'Huez, France
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Residence Le Cristal de l'Alpe
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Joe C Nottinghamshire, United Kingdom
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55 reviews from our community

Traveler rating
    16
    25
    7
    4
    3
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35
6
Solo
0
Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nottinghamshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great central location for, shops, slopes and bars, pretty much everything! Really helpful friendly staff that speak good English! Decent sized apartments that were really clean, comfy and quiet with good facilities including the spa and pool that are fantastic!! Highly recommend Le Cristal de l'Alpe!

Was this review helpful? Yes
Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Joe C, we would like to thank you for having taken the time to write a comment on this website. All the team is really happy about your comment, because they always do their best so you spend a very good week inside our residence. This year, we have the pleasure to have an american girl at the reception... More 

London
Top Contributor
87 reviews 87 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just a few things to add to what my daughter, Sophiehuts, says in her review. The Cristal de l'Alpe is modern, spacious and comfortable, in a good central location with easy access to the lifts, shops and restaurants. The staff are very friendly and helpful, and the facilities (particularly the swimming pool) are excellent. The 17.00 room availability is an... More 

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Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear DownHillOnly, as I did for your daughter, I always want to thank you and take the time to answer each comment of our customers who take time to write a description of their stay in our residence. Concerning the inventory, we ask you to fill it in order to be sure that you miss nothing for your stay that... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Just got back from a great skiing trip staying at Le Cristal de l'Alpe. The stay here was almost perfect with a few small things that could be improved on. After an early morning flight we arrived here wanting nothing more than a short nap and shower and after being told to come back in half an hour while everything... More 

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Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Sophiehuts, first of all, thank you very much for your comment on this website. I just would like answer to some of your descriptions. Concerning the arrivals and departure, as indicated on general sales conditions, we give the apartments at 5pm and check out is at 10am, in order that our cleaning teams can make a good job to... More 

Belgrade, Serbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 25, 2014

Residence is not so close to the pistes, and it is not so clean. But our apartment was nice, clean, modern furnished with good equipped kitchen. We chose the residence because of the SPA,which is undoubted the worst spa we have ever been. Extremely dirty, noisy, crowded, without towels and other SPA amenities. Spa is included to the price but... More 

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Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Sedmi V, we thank you for your comments on Trip Advisor website. We are really sorry that your wishes was not so good than expected. Concerning the place of the residence, we are in the center of the city, but only at 100m of the first lift which allows you to goes up to the slopes. I take in... More 

Southampton
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014 via mobile

We stayed here in July 2013 and again in July 2014. The hotel accommodated us with an on the day booking. The apartments are furnished to the highest standard and the beds are extremely comfortable. The spa facilities are excellent, clean and well kept. The hot water bike wash is fantastic after a long days mountain biking and secure storage... More 

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Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Sjaarnaeh, thank you very much for your comment let on this site. We are very happy that your liked your stay. We always mal our maximum for our customers. All the bikes equipments are available every summer for free. Concerning an extra night, it should be possible if the apartment is not rent the week after you. For a... More 

Stirling, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 22, 2014

Great location in ski resort, right in the centre of resort and pretty close to the bucket lift which takes you to the slopes, I enjoyed the ride up each morning. Definitely not ski in or out though. Appt was well equipped albeit small, it was the smallest out of the 3 appts we have stayed in during the past... More 

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Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear T D, We are happy that your holidays were good in spite of some drawbacks. It is true that our access in city center not far from the departure of the slopes is a real advantage for the not skiers, as for the skiers on the return to their ski days. The swimming pool and the Jacuzzi are respectively... More 

Lincolnshire, England
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 12, 2014

We have returned to here to find many improvements such as direct access to reception (without having to go outside) and a great catering service delivered to the residence. The spa was superb, quality products (decleor) and the therapists were very skilled.

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Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Mandi P, Thank you very much for your nice comment. We are always delighted to meet you in our residence. We are also really happy to see that this new access from apartments to reception fit to you and all our customers. By waiting to see you again, Best regards, More 

Worcestershire
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 10, 2014

Lovely hotel/chalet. Very clean and well equipped appartments. Good location for the slopes and for the bars and shops. Spa is very nice, just be warned the jacuzzi and pool are a little cold. :-). The reception staff werent that great as we arrived late in resort and there was nobody on reception or any instruction on how to obtain... More 

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Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear KatieA1, Thank you very much for your nice comment. I would like to send you some explanation concerning your late arrival (after closure of the reception, at 10 pm on Saturdays in winter, and at 9 pm in summer). If we have your telephone number, we call you before closing the reception to explain you the procedure to be... More 

Birmingham, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 10, 2014

This is good quality ski accommodation compared to some others. Warm rooms. Close to bucket lift and ski hire shops. Well equipped kitchen. Clean. Ski lockers also. Only the two towels for entire week though. Spa jacuzzi and pool is too cold, only used it once for a short time. Steam room is ok. We found reception generally very un-knowledgeable... More 

Was this review helpful? Yes
Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear Birmingham, We thank you for your comment. We are delighted that your stay within our residence was good, except concerning some remarks that you announced. Concerning the swimming pool and the Jacuzzi, they are respectively for a temperature of 28°C and 31°C to 33°C, for hygien reasons in a private swimming pool. Concerning to the knowledge of the receptionnist,... More 

Swansea, United Kingdom
Top Contributor
63 reviews 63 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 23, 2014

Stayed here in January 2014, as a family with two children (aged 9 and 7). First impressions are good - a new build which has been very tastefully designed in traditional style. PROS -Excellent location - ideal for the slopes, and with small children who were using the large beginner area, it was only a short walk in one direction... More 

Was this review helpful? Yes 1
Cyrielle C, Gérant at Residence Le Cristal de l'Alpe, responded to this review

Dear N C, By these few lines, we wish to thank you for having taken time to write your comment to Trip Advisor concerning your recent stay in our Residence CGH Le Cristal de l’Alpe. We did take your return with consideration and took good note of your various remarks. We’d like to take this opportunity to answer to some... More 

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Additional Information about Residence Le Cristal de l'Alpe

Address: Rue du Poutat | Avenue de l'Etendard, 38750 L'Alpe-d'Huez, France
Location: France > Rhone-Alpes > Isere > L'Alpe-d'Huez
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Residence Le Cristal de l'Alpe 4*
Number of rooms: 70
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Also Known As:
Residence Le Cristal De L'Alpe France/Rhone-Alpes

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