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Hotel-Spa Royal Ours Blanc

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Avenue des Jeux, 38750 L'Alpe-d'Huez, France
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1 room 1 adult
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Hotel-Spa Royal Ours Blanc
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109 Reviews from our TripAdvisor Community

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Ashtead, United Kingdom
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has good and bad points. Good - quirky decor, lovely staff, very clean, good breakfast, large ski lockers, rooms with interconnecting doors for our family party were ideal, massive bath (but takes ages to fill) plenty of hot water, small pool (freezing the day we arrived, but much warmer on subsequent days. There is a spa but prices... More 

Helpful?
Thank smidgecat
David M, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear customer, We thank you for the time which you granted to us to express your impressions on your stay in Royal Polar bear. We are delighted to learn that you appreciated the decoration original, the charming staff, the breakfast, the quality of our floor services, the comfort of ski racks and your chamber. We are saddened that be disturbed... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Familie Johnston had a wonderful time at Royal Ours Blanc Hotel, the staff couldn't have been friendlier especially Matthieu in the bar and the restaurant staff in general. The buffet dinners were fine, but the service to go with it was superb. Breakfast in bed was a real luxury treat and fondue night was fun. Hotel constantly spotlessly clean and... More 

Helpful?
Thank MarkJ888
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear family Johnston, It is with great pleasure, that I acquainted of your opinion on this site and thank you for the time which you granted us to share your positive notices. I am very happy that you appreciated the comfort of the room, the bathroom, the modernity of the hotel, the spa, the quality of our services as well... More 

Harrogate, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed January 5, 2016 via mobile

A lovely team working in a hotel with good facilities and excellent rooms but a restaurant that is hit and miss. The staff and service are superb big shout for Ben on the Bar Laurie in the restaurant and Clare on reception.The food is decent but they run out too often and the veg is almost non existent. NYE food... More 

Helpful?
Thank roger M
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

It is with a lot of pleasure that I read your opinion on this site and thank you deeply to have taken time to share your very positive perception further to your stay in Royal Polar bear. I am particularly delighted that the staff, and the comfort of your room, as well as the breakfast allowed you to live pleasant... More 

Sonora, California
Level Contributor
255 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed December 19, 2015

This is the only hotel I've stayed at in Alpes d'Huez so I can't say for sure how it rates by the competition. But its relatively new or remodeled which is good, rooms were fine but they couldn't keep the hallway lights working for some reason. The breakfast/dinner area is downstairs and somewhat sterile feeling. The bar and lobby upstairs... More 

Helpful?
Thank William F
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear customer, First of all we thank you for announcing us your impressions concerning your stay to the Royal Ours blanc****. We take time to answer every comment, that they are positive or negative, they allow us to adapt our offer to the expectations of the clientele on a daily basis. Concerning the light of the corridor, we informed the... More 

Norwich, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 22, 2015 via mobile

Three of us stayed in the family suite. A little cramped for three grown men but the room itself was clean and had everything you need. The balcony overlooked the valley and you could see Les Deux Alp ski area. Each morning a full buffet breakfast was available and on each occasion was very good. A wide range of choices... More 

Helpful?
Thank Gadjie82
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Gadje 82, Thank you for taking the time post your comments online.Your comments are greatly appreciated and have been passed on to the team at the Royal Ours Blanc. It is very encouraging to have, yet again, satisfied clients. We look forward to welcoming you back the holiday in the near future. More 

Southport
2 reviews
5 of 5 stars Reviewed September 25, 2015 via mobile

What a fabulous hotel! The rooms were gorgeous and immaculate. The staff and management couldn't do enough for us. All in all a fab three nights. May even come back for the ski season. A special mention to the manager Alice. She went out of her way to book a restaurant for us all.

Helpful?
Thank Cathymoo
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Cathymo, Thank you for taking the time to post your comments online. It is so rewarding to read such great feedback and once again have a satisfied client. Ido hope you choose to use the Royal Ours Blanc again in the near future, as much for a summer holiday as for a skiing holiday. More 

Burscough, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 12, 2015 via mobile

A group of 6 stayed here over the long weekend in August, even though it was a last minute booking and it coincided with the hotels end if season we found that the staff and especially the management couldn't do enough to help us, facilities and the catering were absolutely top notch. I for one will certainly be visiting again... More 

Helpful?
Thank leonsephton
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, Thank you for taking the time to write your feedback following your stay at our hotel. It was a pleasure to welcome you last summer and I do hope you will choose to stay at our hotel once again in the near future. Perhaps for a ski holiday next time. Myself and my team thank you once again... More 

Newbury, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 31, 2015

Great hotel for Cycling trips in the summer, really good facilities and lovely rooms. We did a mammoth Mt Ventoux to Alpe D'Huez ride in August 2015 and this was a great hotel for the end of our adventure. Make sure that they give you a ski/cycle locker that is deeper enough to fit your bike in though! MTBs are... More 

Helpful?
Thank OllieCronk
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

DearOllie Cron, As always it is a pleasure to read such good feedback, such as yours.Thank you for taking the time post your comments. Iam delighted that you enjoyed your stay and appreciated what the hotel has to offer after such an impressive cycle ride.It has been drawn to our attention with regards to the bike storage lockers which are... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed August 5, 2015

Good location and facilities as described. Restaurant was normally quiet and then overly busy on two occasions. Food replenishment and table clearing couldn't cope when busy. Staff worked hard so a management issue.

Review collected in partnership with this hotel

Helpful?
Thank H8237KAdavidr
Stourbridge, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 8, 2015

Our second trip to the hotel and the refurbishment has taken it to another level. Lovely clean comfortable rooms, very helpful and friendly staff make it an ideal base for any holiday,we were half board and the food and service for both breakfast and dinner was excellent The bike storage worked well in the ski lockers although you may struggle... More 

Review collected in partnership with this hotel

Helpful?
Thank Andy S
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