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Hotel-Spa Royal Ours Blanc

Certificate of Excellence
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Avenue des Jeux | Coullet, 38750 L'Alpe-d'Huez, France
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Hotel-Spa Royal Ours Blanc
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Hotel-Spa Royal Ours Blanc
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117 reviews from our community

Traveler rating
    48
    41
    10
    10
    8
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33
42
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a 6 night ski trip with friends . This was our first ski trip so nothing really to compare with I thought the food was good the staff friendly and the rooms far better than I expected all in all very good. We did experience noise from the revellers at 5 am most nights but this is... More 

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AliceLight, Manager at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Guests, We would like to thank you for giving us your opinion following your stay in the Hotel Royal Ours Blanc. Thank you also for your understanding about the neighbourhood noise, which is really difficult to canalize. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for helping us to... More 

Andover, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 27, 2015

We recently enjoyed an all inclusive holiday at this hotel which has just been beautifully refurbished. Nothing was too much trouble and all the staff obviously took great pride in their work. Delicious buffet style breakfast and dinner, packed lunch for all day skiing. Alice, the Manager, even recognised us from our last stay 3 years ago! Lovely personal service.... More 

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AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for your opinion about your stay in the Hotel Royal Ours Blanc. We have taken good note of all your comments. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for helping us to improve the quality of our service. We look forward... More 

Snowdonia National Park, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 26, 2015

A small and friendly hotel, where service counts for everything. The personnel in all departments are extremely pleasant and helpful.The hotel rooms are a delight to return toaster skiing, with fabulous bathrooms, beds and tea and coffee making facilities. We opted for all inclusive and it was excellent value. Fabulous breakfasts, packed lunches, enough to feed four rather than two... More 

Was this review helpful? Yes
AliceLight, Manager at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for your opinion about your stay in the Hotel Royal Ours Blanc. We have taken good note of all your comments. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for helping us to improve the quality of our service. We look forward... More 

1 review
5 of 5 stars Reviewed January 25, 2015

What can we say….. well, from the moment we entered back in to The Royal Ours Blanc, we felt as we were coming home. The new re furbishment was amazing. The staff were superb, the food was fabulous. We would like to recommend that one could have porridge as well as all the other excellent choices at breakfast. The bedrooms... More 

Was this review helpful? Yes
AliceLight, Manager at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for giving your opinion following your stay in the Hotel Royal Ours Blanc. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for helping us to improve the quality of our service. We look forward to welcome you very soon. With all our... More 

1 review
5 of 5 stars Reviewed January 5, 2015

just perfect ! we were looking for a 4 star and we got it. thanks for the Director professionalism. the spa was new but great. the rooms were redecorated and we felt good in it. staff very sympathic at all time

Was this review helpful? Yes
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for taking the time to fill out our customer questionnaire following your stay in the Hotel Royal Ours Blanc. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for your understanding and for helping us to improve the quality of our service. With... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

We were among the first guests to benefit from the stylish and luxurious renovations - we enjoyed a very warm and enthusiastic welcome from Alice, the hotel director. There were just a few minor teething problems (eg. Noise from the bedroom doors slamming shut) but no doubt the efficient on-site technicians can resolve such things. Very well situated for access... More 

Was this review helpful? Yes
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for taking the time to fill out our customer questionnaire following your stay in the Hotel Royal Ours Blanc. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for your understanding and for helping us to improve the quality of our service. With... More 

Bristol
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2014

We have just visited this newly renovated hotel and it was fabulous. The hotel has a lovely cosy feel to it, the staff were fantastic. Breakfast was excellent, a good choice and again staff extremely efficient. We used the spa facilities which were most enjoyable, make sure you have a massage if you visit!! We wish Alice the Manager and... More 

Was this review helpful? Yes 1
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for taking the time to fill out our customer questionnaire following your stay in the Hotel Royal Ours Blanc. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for your understanding and for helping us to improve the quality of our service. With... More 

Stourbridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

Stayed here on b&b for the marmotte cycle sportif. The Hotel is ideally placed very close to the finish and registration /expo area and would also work very well for the triathlon week. Alice and her team were very helpful and friendly with breakfast served at 05.00 on race day. The staff offered advice on restaurants and made the reservations... More 

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Dudley, United Kingdom
1 review
5 of 5 stars Reviewed July 8, 2014

Stayed here for the Marmotte cycle sportif on a B&B basis in July. Rooms were clean and well sized, food was good and staff were extremely helpful and went out of thier way to make our stay pleasurable as possible. Resturants were recomended and reservations were booked for us by the staff. On the morning of the sportif an early... More 

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Austin, Texas
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 20, 2014

The location to the ski slopes was good, although if you go on foot to the telecentre there's still a little bit of uphill walking to do - next time we might just wait for the free shuttle instead. We just used the ski rental in the shop next door which was very convenient. Service was good and since we... More 

Was this review helpful? Yes 1
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