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Hotel-Spa Royal Ours Blanc

Certificate of Excellence
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Avenue des Jeux, 38750 L'Alpe-d'Huez, France
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Hotel-Spa Royal Ours Blanc
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37 Reviews from our TripAdvisor Community

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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I was gently told by the receptionist that service is until 10.30 am Then receptionist told me "you woke up too late"... it was 10.55am. I don't mind about the breakfast but commenting on my way of life is extremely rude! The day I can't stay where I'm staying.. I'll definitely remember Royal Ours Blanc.

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Weymouth, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel for our son-in-law to ride up the Alpe d'Heuz and this is at the top. It was very quiet as between the winter and summer seasons. The breakfast was excellent and served until 10.30. Just a shame that the restaurant was not open in the evenings.

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bolton
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 14, 2015 via mobile

Nice hotel in a good location. Bus stops right outside the hotel. Food was very good, we stayed HB and ate fillet steak most evenings. The only real downside was the noise from the street down below...it disturbed us every night. The noise was from drunken people and not bars etc...not the hotels fault but something to be aware of... More 

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AliceLight, General Manager at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Guests, We would like to thank you for giving us your opinion following your stay in the Hotel Royal Ours Blanc. We are very pleased you had a great time with us. Thank you also for your understanding about the neighbourhood noise, which is really difficult to canalize. Please be assured that the comfort and the satisfaction of our... More 

Richmond-upon-Thames, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 4, 2015

Having just stayed at the Royal Ours Blanc for a week, we were delighted with the hotel. It is centrally located in alpes D'Huez and one of the main free buses stops right outside the front of the hotel which takes you to the Les Bergers lift station which is ideal for skiers wanting to hit the slopes early morning.... More 

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AliceLight, General Manager at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Guest, We would like to thank you for your opinion about your stay in the Hotel Royal Ours Blanc. It is a pleasure for us to read these really positive comments and to know that your stay was a success. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for... More 

Manchester, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 12, 2015

Just returned from a 6 night ski trip with friends . This was our first ski trip so nothing really to compare with I thought the food was good the staff friendly and the rooms far better than I expected all in all very good. We did experience noise from the revellers at 5 am most nights but this is... More 

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AliceLight, Manager at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Guests, We would like to thank you for giving us your opinion following your stay in the Hotel Royal Ours Blanc. Thank you also for your understanding about the neighbourhood noise, which is really difficult to canalize. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for helping us to... More 

Andover, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed January 27, 2015

We recently enjoyed an all inclusive holiday at this hotel which has just been beautifully refurbished. Nothing was too much trouble and all the staff obviously took great pride in their work. Delicious buffet style breakfast and dinner, packed lunch for all day skiing. Alice, the Manager, even recognised us from our last stay 3 years ago! Lovely personal service.... More 

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AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for your opinion about your stay in the Hotel Royal Ours Blanc. We have taken good note of all your comments. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for helping us to improve the quality of our service. We look forward... More 

Snowdonia National Park, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 26, 2015

A small and friendly hotel, where service counts for everything. The personnel in all departments are extremely pleasant and helpful.The hotel rooms are a delight to return toaster skiing, with fabulous bathrooms, beds and tea and coffee making facilities. We opted for all inclusive and it was excellent value. Fabulous breakfasts, packed lunches, enough to feed four rather than two... More 

Was this review helpful? Yes
AliceLight, Manager at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for your opinion about your stay in the Hotel Royal Ours Blanc. We have taken good note of all your comments. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for helping us to improve the quality of our service. We look forward... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

What can we say….. well, from the moment we entered back in to The Royal Ours Blanc, we felt as we were coming home. The new re furbishment was amazing. The staff were superb, the food was fabulous. We would like to recommend that one could have porridge as well as all the other excellent choices at breakfast. The bedrooms... More 

Was this review helpful? Yes
AliceLight, Manager at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for giving your opinion following your stay in the Hotel Royal Ours Blanc. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for helping us to improve the quality of our service. We look forward to welcome you very soon. With all our... More 

1 review
5 of 5 stars Reviewed January 5, 2015

just perfect ! we were looking for a 4 star and we got it. thanks for the Director professionalism. the spa was new but great. the rooms were redecorated and we felt good in it. staff very sympathic at all time

Was this review helpful? Yes
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for taking the time to fill out our customer questionnaire following your stay in the Hotel Royal Ours Blanc. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for your understanding and for helping us to improve the quality of our service. With... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

We were among the first guests to benefit from the stylish and luxurious renovations - we enjoyed a very warm and enthusiastic welcome from Alice, the hotel director. There were just a few minor teething problems (eg. Noise from the bedroom doors slamming shut) but no doubt the efficient on-site technicians can resolve such things. Very well situated for access... More 

Was this review helpful? Yes
AliceLight, Directeur général at Hotel-Spa Royal Ours Blanc, responded to this review

Dear Sir, We would like to thank you for taking the time to fill out our customer questionnaire following your stay in the Hotel Royal Ours Blanc. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for your understanding and for helping us to improve the quality of our service. With... More 

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