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Chalet Hotel Mariandre

Place Joseph Paganon, 38750 L'Alpe-d'Huez, France
Chalet Hotel Mariandre
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45 reviews from our community

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Traveler rating
    22
    18
    1
    4
    0
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38
1
Solo
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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  • All months
    (45)
  • Mar-May only
    (23)
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    (18)
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Bristol, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent service from Team Esprit led by Shelley. Since we holidayed here 5 yrs ago the rooms have been updated and are now comfortable with lovely ensuite bathrooms. Food and wine was good and childcare really excellent. This was a great place to watch the Tour de France from and for tour week, fully catered, offered phenomenal value for money.... More 

Was this review helpful? Yes
Hotelplan, Guest Relations Manager at Chalet Hotel Mariandre, responded to this review

Thank you for your review; we're delighted that you had such a great holiday whilst the Tour passed through and appreciated the child care and service from our staff. More 

Doha, Qatar
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a great summer holiday and our boys age 4 and 6 really enjoyed the kids club at the hotel. The staff was very warm and friendly and willing to accommodate our individual requests . The rooms themselves were small but pretty typical for European hotels, but it didn't matter since there are so many great summer activities to... More 

Was this review helpful? Yes
Hotelplan, Guest Relations Manager at Chalet Hotel Mariandre, responded to this review

We're thrilled to learn that you and your family enjoyed your stay with us so much and appreciated the activities and clubs. Thank you for your review and for recommending us to others; we'd love to welcome you back another time. More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 31, 2015

The hotel is set up for families with young children. The kids clubs were very good and kept the children fully occupied when not at their skiing lessons. Good food and comfortable but functional rooms. The staff were superb.

Was this review helpful? Yes 1
Birmignham
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 25, 2015

Jamie and his team run this place like clockwork! Nothing is too much trouble and they seem to work around the clock. As usual Esprit proved a great hit with the children, great nannies and child care staff. First time in Alpe d'Huez and it really is as sunny as they say!! One of the best resorts for mountain views... More 

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Hotelplan, Guest Relations Manager at Chalet Hotel Mariandre, responded to this review

We're delighted that you loved your stay at the Mariandre and enjoyed the ski area too. Thank you for recommending Esprit ski holidays to other families. More 

Winchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 25, 2015

I stayed at the Mariandre at the end of Jan / start of Feb with my daughter for a weeks skiing holiday. Having only previously been on "adult" ski holidays, I was somewhat apprehensive as to how this would be going on my own with a just turned three year old, as my husband wasn't able to come with us... More 

Was this review helpful? Yes 2
Hotelplan, Guest Relations Manager at Chalet Hotel Mariandre, responded to this review

Hi Niki, Thank you for recommending everything about your stay at the Mariandre.We are so pleased that you felt truly welcomed by our staff and that your daughter was so happy too. We appreciate your personal mentions of specific members of our team. More 

Stratford-upon-Avon, United Kingdom
1 review
5 of 5 stars Reviewed March 22, 2015

The staff and the lovely food were the making of this holiday. The perfect mix of friendly and professional and always incredibly helpful. My 5 year old daughter loved the childcare staff and I was most impressed by the quality of the childre's teas and my vegetarian options. My "foodie" husband was also impressed with the standard of his meals.... More 

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Hotelplan, Guest Relations Manager at Chalet Hotel Mariandre, responded to this review

Hi Nicola We're delighted that you were impressed by our friendly service and that every generation in the family enjoyed our team's culinary creations! We'd love to welcome you back. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

Just back from a week skiing with friends and our babies...cannot speak more highly of the hotel, staff, facilities, food, nursery etc...absolutely 10 out of 10. Our babies were 11 months old and the nursery staff were fab...meant we were able to have a full day skiing with our friends with the faith that our babies were being looked after... More 

Was this review helpful? Yes 2
Hotelplan, Guest Relations Manager at Chalet Hotel Mariandre, responded to this review

Hi Gemma, Thank you for your lovely review-we're thrilled that you have given us 10 out of 10 for your holiday and our child care. We look forward to welcoming you again next time! More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 6, 2015

What a place the staff are great and work very hard and make you feel welcome. The nannies are so nice my boys loved them all. The room was big and very nice to be in. I would ask not to stay on ground floor could be loud. The food was great very well presented if you didn't like anything... More 

Was this review helpful? Yes 6
Bridgnorth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 24, 2015

Family of 5; 11,10 & 6. From the minute we arrived the staff were exceptional and that did not change throughout our stay, Jamie and his assistant Manager in particular were very professional. I had previously read that the rooms were tired and the chalet needed attention. The chalet is clean, comfortable and the bathrooms new - its not luxury... More 

Was this review helpful? Yes 2
Hotelplan, Guest Relations Manager at Chalet Hotel Mariandre, responded to this review

Hi Annabel, We're delighted that you enjoyed your first ever Esprit holiday and loved the Mariandre. Thank you for letting us know and for complimenting our whole team too. We do hope you'll return. More 

Shepperton
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 16, 2015

This was our third Esprit holiday and was really enjoyable for us and our two children (3 and 6). The hotel was lovely, a great location (with a very short walk to the lifts and skiing back to the door), well maintained and the staff couldn't do enough to help. Always cheerful and great with the kids. The rooms were... More 

Was this review helpful? Yes 3
Hotelplan, Guest Relations Manager at Chalet Hotel Mariandre, responded to this review

Thank you for sharing your experience with us and others; we're so pleased that you and your family had a another great ski holiday with us and appreciated what the Mariandre offers. We look forward to seeing you again next season! More 

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