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Hotel Club MMV Les Bergers

ZAC les Bergers, L'Alpe-d'Huez, France
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Hotel Club MMV Les Bergers
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Ranked #14 of 34 Hotels in L'Alpe-d'Huez
A recent review
4 of 5 stars reviewed 5 weeks ago
BBOTYork york
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137 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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york
Contributor
20 reviews 20 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed 14-21 March 15. We had stayed here last year and had chosen to stay again this year as we liked the location, food and entertainment. We were in room 515. The room had been refurbished. Room was clean, bright and warm. Plenty of hot water. We think the food was even better this year. Lots of options at every... More 

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Portsmouth, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 5, 2015

Was a bit worried on booking that this would not suit 3 lads on a ski trip. Hotel full 95%French and lots of young children. However very friendly and helpful staff. Full board deal awesome. Food basic but good and lots of it. Easy to get back for lunch from anywhere in resort. Ski in ski out very good. We... More 

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Gloucester, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2015

Been back a week now, from a great holiday, myself and two children (14/16) stayed in the MMV it is a 3* hotel, all staff were great apart from reception staff, lovely little spa, that you have to book a space, which turns out well as only 12 people are aloud in at one time, so very peaceful, Food was... More 

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 21, 2015

We went as a family (2 adults & 2 children). A full week of skiing. The hotel is perfectly placed, right next to the main ski lifts and training school. Ski in and out option was great. The hotel had a kids club, spa, bar. The staff were friendly and the animation / kids club team were every where. Food... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 31, 2015

Welcome service absent - no presentation of location, of service. No room cleaning No bath accessories Food not hot No traditional food during short stay Spa closed on Saturday Swimming pool 20 minutes away from hotel

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 26, 2015

After seeing a previous review a week before we were due to travel we were filled with intrepidation. However we felt the review from 24th Dec 2014 was unfounded. We have stayed in many ski hotels and find that if you require 5* rooms and services you will pay a 5* price. The rooms are adequate, we had 3 rooms... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2015

My brother and I booked our skiing holiday with Neilson for 1st week in Jan 2015. Online booking was easy. We had to contact Neilson for an amendment to our booking which was handled very efficiently on the phone. We took the early flight with Thomas Cook Airways (Gatwick to Grenoble). Flight was short and pleasant. We then had to... More 

Was this review helpful? Yes 1
Provence, France
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 24, 2014

You read the marketing stuff (and quite some reviews too), and you think wow, great place. Just on the slope, lot of stuff to do in the hotel, expensive but hey all food included and even wine, and the place has been renovated 2014. Let's book. But then you arrive and you realize that it is worse then any bad... More 

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marie_mmv, Responsable relations clients at Hotel Club MMV Les Bergers, responded to this review

Dear guest, Thank you for taking time to review your stay in our hotel. We are very sorry you did not like it, though our team make their best to please all our customers. In 2014, the restaurant and all public areas have been renovated, and also about half of the rooms. Maybe this information was not clear enough in... More 

York, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 2, 2014

Large ski in / ski out hotel, offering basic full board accommodation close to the centre of Alpe De Huez and within 200m of four of the main lifts. Clientele is mainly French / French families. Positives : Brilliant location, friendly staff, free spa, large ski room, ski hire on site. Ample food. Negatives : Basic / small rooms. Access... More 

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york
Contributor
20 reviews 20 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 2, 2014

I feel that when I have had a great week 25/01/14-01/02/14 with no complaints (there are a couple of constructive criticisms I have added at the end) it must warrant an excellent rating. The staff throughout are helpful, happy and polite. Nearly all spoke better English than we could speak French. We asked for things at the reception and the... More 

Was this review helpful? Yes 2
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