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ClubHotel Belle Aurore

Route du Signal, 38750 L'Alpe-d'Huez, France
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ClubHotel Belle Aurore
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33 Reviews from our TripAdvisor Community

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Traveler rating
    8
    8
    4
    7
    6
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3
9
Solo
0
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Oslo, Norway
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The best hotel staff on the mountain??? Yes ( we was 4 people from 20 to 55 years old) All of them was so service mind and helpfull, and the location was perfect. We come back next time Tour de France climbe Alpe d Huez.

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Bristol, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 1, 2015

We went here to find rooms bearable but only cleaned once during our week of skiing. Security was bad with doors often held open. School children often take over all public spaces with teachers 'having a rest' instead of supervising properly. Location is excellent and is the only good thing about this place. Food was worse than any school dinner... More 

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SkiBound-Team, Owner at ClubHotel Belle Aurore, responded to this review

Thank you for taking time to add this review. We are sorry that this trip was not as you would have liked and as you know we have been in contact with you directly since your trip, compensating you for your trouble. Since you travelled early in the season, we have been working hard with the management of the hotel... More 

Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 12, 2015

The Belle Aurore is a budget hotel targeted at UK schools. The hotel is situated in the central part of the town where there are several shops and activity places including an ice rink, a tennis court, a swimming pool and a sport center. The hotel is a two minute walk from the ski carriage which is incredibly useful and... More 

Was this review helpful? Yes 2
SkiBound-Team, Owner at ClubHotel Belle Aurore, responded to this review

Thank you for your open and honest review of the hotel. We are really pleased with the hotel and its location in the middle of the resort and with a great view from the front. We are sorry that you had problems with the power, we will look into this over the summer. We have had lots of feedback on... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 11, 2015 via mobile

I came with my school this month, I didn't expect 5 star luxury or fine dining cuisine of course. It was a 3 star hotel (I believe) and was actually ok. The food could improve although as you weren't given a choice on what you ate, there are quite afew shops in the village nearby including a Spar supermarket, an... More 

Was this review helpful? Yes 2
SkiBound-Team, Owner at ClubHotel Belle Aurore, responded to this review

Thanks you for your honest review. More 

Glasgow, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed February 19, 2015 via mobile

When reviewing the Belle Aurore, it's only fair to reflect that it's a budget hotel specifically targeting UK schools as its customer base, and to set base expectations on this. Anyone expecting standards in line with contemporary UK budget hotels will be disappointed and perhaps understanding this and appreciating that high Alps budget accommodation will involve some pretty basic standards... More 

Was this review helpful? Yes 2
SkiBound-Team, Owner at ClubHotel Belle Aurore, responded to this review

Thank you so much for you detailed feedback on our hotel. The staff and hotel management will be delighted to hear some of your positive comments (especially on how hard they work!) but we need to work on some of your disappointments. Like the staff, the hotel is a hard working hotel with lots of groups staying every week. We... More 

Hampshire, United Kingdom
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed January 9, 2015

We stayed here xmas 2014. The resort is brilliant the locals really friendly. The staff of the hotel were accommodating enough but the standard of food served was really poor. I can only put it in a class of 1970s school dinners. I know the chef has a budget he has to set by but when some people asked for... More 

Was this review helpful? Yes 1
SkiBound-Team, Owner at ClubHotel Belle Aurore, responded to this review

Thanks for your feedback. It’s great to have the opportunity to see what our clients think so we can improve our service for the future. I am sorry that you did not enjoy the food in the hotel. As a specialist group tour operator we do have a set menu which we hope caters for a variety of differing tastes... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 4, 2015

First the good points: great location just 100m or so from the basket lift and if there was enough snow, you would be able to ski back to within 30m of entrance. The matreeses wer new and comfortable and the rooms were fine with ext lists on the door reminding you to take a scarf, suntan money etc - perhaps... More 

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SkiBound-Team, Owner at ClubHotel Belle Aurore, responded to this review

Thanks for taking the time to add a review, its great to get your feedback, good and bad. We are really pleased you liked the location and the rooms. The hotel is in a great location but like you we wish that there had been a little more snow when you were out as you can ski back to within... More 

Tobermory, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 24, 2014

I stayed here at the end of last season. The rooms were plain but adequate - how long do you spend in a room on a ski trip? The,staff were fantastic and were always helpful and polite. The food was great. Hearty portions and with wine included very good value.

Was this review helpful? Yes 2
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 6, 2014

As party leader for 42 students and 5 staff staying at the Belle Aurore for a school skiing trip over New Year I would like to thank all the staff for their excellence throughout our stay. Having organised over 20 school skiing trips, this was by far the best organised and friendly hotel and company ( skibound) that I have... More 

Was this review helpful? Yes 5
Camberley, United Kingdom
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 2, 2014

Four of us stayed with Crystal over the Christmas break. The hotel is run by Skibound and the English staff were all very helpful and attentive. The hotel is geared to accommodate school parties and this is reflected in the somewhat tired appearance. We had a quick look at an exhibition at the sports centre and if the photos of... More 

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