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Hotel Porte de Geneve

4 rue Rene Cassin | Parc de la Chatelaine, 74240 Gaillard, Annemasse, France
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164 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (164)
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    (40)
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    (35)
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Norwich, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

Welcoming arrival, rooms clean and basic with a homely touch. Smart shower and washbasin, comfy beds in a wooden ski chalet design. Restaurant was impressive for dinner in the evening at a reasonable price. Breakfast was equally impressive. It is 1.7 miles from the Swiss border which we walked to and catch the bus that goes every 5 mins to... More 

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Canterbury, United Kingdom
1 review
1 of 5 stars Reviewed May 21, 2015

'Shabby' tiny room, small double bed, restaurant closed weekends, no lift. Room not ready on arrival at 16:30 hrs ! Location was fine - we used as an overnight stopping point returning from Italy to the UK - would not return here.

Review collected in partnership with Inter-Hotel

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Travelers are raving about these Gaillard hotels

London, United Kingdom
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 19, 2015

This little place is the PERFECT location for accessing and visiting Geneva without paying the ridiculous prices of Geneva City larger hotels! Hotel Porte de Geneve is clean and comfy with all modern amenities to offer the business and/or tourist traveller. The breakfast is good and the staff is friendly, allowing you to feel right at home while you are... More 

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Barcelona, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 9, 2015

We spent 2014/5 Christmas holidays at this hotel with our family. We booked the 2 rooms comunicated, which were perfect for the purpose. The hotel was great for traveling with the family, good quality/price ratio. The only problem we had was that because of Christmas holidays the retaurant attached to the hotel was closed, that forced us to go to... More 

Was this review helpful? Yes 1
Serris, France
1 review
2 of 5 stars Reviewed December 22, 2014

Be careful when you go out of your room, Please don’t leave anything valuable in the room, I lost one of my belongings . and my luggage has been searched to get things out of the luggage, but other than that there food is good , situated in a beautiful environment.

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bernard g, Owner at Hotel Porte de Geneve, responded to this review

Dear Sir I thank you for your review. I take your accusations, very seriously. I m very surprise that you never came to the front desk to complain, i m very surprise that after your review, you never call me back and answer my message with my personnal phone number and mail. As you have certainly noticed, our hotel is... More 

Switzerland
1 review
2 of 5 stars Reviewed November 24, 2014

I reserved the superior double room with large bed (150-180 cm) through Booking.com, only to get a room with a standard size bed (140 cm) as in the cheaper rooms available via Booking (130-150 cm). When I complained at reception, they said they would look into it but still charged me the price for the more expensive room! Amazing or... More 

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bernard g, Owner at Hotel Porte de Geneve, responded to this review

Dear Sir I thank you for your review. I m not sure to understand what is the problem. After checking your historical, you came on september 24 this year (last month and you get similar room at exactly the same price and everything was fine). One month later, you made exactly the same reservation get exactly the same type of... More 

Hong Kong, China
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 8, 2014

Recently spend a night at the Porte de Geneve. Location is great, very close to the border. Service was great. The owner personally welcomed me at the reception and showed me to the room. Room was very comfortable and clean. Breakfast buffet was delicious. I had a very good stay and will be back next time I will be in... More 

Was this review helpful? Yes 1
bernard g, Manager at Hotel Porte de Geneve, responded to this review

Dear guest Thank you very much for your words that i transmit immediatly to the Porte de Geneve team. We all hope to welcome you soon in our hotel Best regards Bernard Guenin More 

Kawasaki-shi, Kanagawa, Japan
1 review
4 of 5 stars Reviewed August 26, 2014

Geneva airport is only about 10min. away by taxi. I don't know about the other reviewer's bad receptionist, but the receptionist who were there for my stay was great! She speaks English, and she was really nice and helpful giving me the way to get to the airport. The hotel atmospher is really cute, you will find hearts shapes everywhere.... More 

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bernard g, Propriétaire at Hotel Porte de Geneve, responded to this review
Google Translation

Cher client Merci pour votre visite de si loin et votre commentaire. C'est un plaisir pour nous de recevoir des... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 19, 2014

It was concorded another price, we had an mail as evidence, which was not observed by the recpionist. The breakfast cost to much....The receptionist was very terrible, whenever we asked something che made a bad face.

Was this review helpful? Yes 1
bernard g, Owner at Hotel Porte de Geneve, responded to this review

Dear Sir Sorry to confirm that you've paid exactly the amount wich was on your reservation. If to ask you to pay this amount is terrible, i agree that the receptionist has been terrible ! :-) I regret that you think that the breakfast is such as the room too expensive but the price is indicated on our price list... More 

Toronto
Level Contributor
62 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 6, 2014

Stayed for 1 night for an affordable stay near Geneva. Everything about this place is ok, nothing spectacular. There were a lot of bugs in the room as the back door of the room is not exactly air tight. Probably would stay closer to Geneva next time but this is convenient to get on the highway.

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