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Hotel Porte de Geneve

3.0 of 5 4 rue Rene Cassin | Parc de la Chatelaine, 74240 Gaillard, Annemasse, France
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Hotel Porte de Geneve
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136 reviews from our community

Traveler rating
    18
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    32
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    22
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28
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13
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Barcelona, Spain
1 review
4 of 5 stars Reviewed January 9, 2015

We spent 2014/5 Christmas holidays at this hotel with our family. We booked the 2 rooms comunicated, which were perfect for the purpose. The hotel was great for traveling with the family, good quality/price ratio. The only problem we had was that because of Christmas holidays the retaurant attached to the hotel was closed, that forced us to go to... More 

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Serris, France
1 review
2 of 5 stars Reviewed December 22, 2014

Be careful when you go out of your room, Please don’t leave anything valuable in the room, I lost one of my belongings . and my luggage has been searched to get things out of the luggage, but other than that there food is good , situated in a beautiful environment.

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bernard g, Owner at Hotel Porte de Geneve, responded to this review

Dear Sir I thank you for your review. I take your accusations, very seriously. I m very surprise that you never came to the front desk to complain, i m very surprise that after your review, you never call me back and answer my message with my personnal phone number and mail. As you have certainly noticed, our hotel is... More 

Switzerland
1 review
2 of 5 stars Reviewed November 24, 2014

I reserved the superior double room with large bed (150-180 cm) through Booking.com, only to get a room with a standard size bed (140 cm) as in the cheaper rooms available via Booking (130-150 cm). When I complained at reception, they said they would look into it but still charged me the price for the more expensive room! Amazing or... More 

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bernard g, Owner at Hotel Porte de Geneve, responded to this review

Dear Sir I thank you for your review. I m not sure to understand what is the problem. After checking your historical, you came on september 24 this year (last month and you get similar room at exactly the same price and everything was fine). One month later, you made exactly the same reservation get exactly the same type of... More 

Hong Kong, China
Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 8, 2014

Recently spend a night at the Porte de Geneve. Location is great, very close to the border. Service was great. The owner personally welcomed me at the reception and showed me to the room. Room was very comfortable and clean. Breakfast buffet was delicious. I had a very good stay and will be back next time I will be in... More 

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bernard g, Manager at Hotel Porte de Geneve, responded to this review

Dear guest Thank you very much for your words that i transmit immediatly to the Porte de Geneve team. We all hope to welcome you soon in our hotel Best regards Bernard Guenin More 

Kawasaki-shi, Kanagawa, Japan
1 review
4 of 5 stars Reviewed August 26, 2014

Geneva airport is only about 10min. away by taxi. I don't know about the other reviewer's bad receptionist, but the receptionist who were there for my stay was great! She speaks English, and she was really nice and helpful giving me the way to get to the airport. The hotel atmospher is really cute, you will find hearts shapes everywhere.... More 

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bernard g, Propriétaire at Hotel Porte de Geneve, responded to this review
Google Translation

Cher client Merci pour votre visite de si loin et votre commentaire. C'est un plaisir pour nous de recevoir des... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 19, 2014

It was concorded another price, we had an mail as evidence, which was not observed by the recpionist. The breakfast cost to much....The receptionist was very terrible, whenever we asked something che made a bad face.

Was this review helpful? Yes 1
bernard g, Owner at Hotel Porte de Geneve, responded to this review

Dear Sir Sorry to confirm that you've paid exactly the amount wich was on your reservation. If to ask you to pay this amount is terrible, i agree that the receptionist has been terrible ! :-) I regret that you think that the breakfast is such as the room too expensive but the price is indicated on our price list... More 

Toronto
Top Contributor
64 reviews 64 reviews
59 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 6, 2014

Stayed for 1 night for an affordable stay near Geneva. Everything about this place is ok, nothing spectacular. There were a lot of bugs in the room as the back door of the room is not exactly air tight. Probably would stay closer to Geneva next time but this is convenient to get on the highway.

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Bath ne somerset
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 17, 2014

Seven of us decided to stay here for a one night stop over due to its close location to Flaine Ski resort. Despite the rooms being clean and tidy the service we received at the hotel is shocking (it is so bad i am writing this review whilst sat in the hotel bedroom!). The receptionist would not lift a finger... More 

Was this review helpful? Yes 1
Ridgefield, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 4, 2013 via mobile

This hotel is surrounded on 3 sides with high traffic streets and the noise is terrible all night long. We had to have our room changed 3 times because the air conditioner did not work, and the front desk staff was less than cooperative in helping us. In the new room there is mold on the ceiling. The housekeeping staff... More 

Was this review helpful? Yes 5
Chantilly, Virginia
Top Contributor
71 reviews 71 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 2, 2013

Older facility but well maintained. We stayed in a "Family room" which is two rooms each with three single beds with a connecting doorway. We had two bathrooms for our family of 5 which was convenient. Rooms were tight. Reception was friendly. Good value for the money. Free parking and free wireless internet worked well. Driving to Geneva for sight... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Porte de Geneve

Address: 4 rue Rene Cassin | Parc de la Chatelaine, 74240 Gaillard, Annemasse, France
Location: France > Rhone-Alpes > Haute-Savoie > Annemasse > Gaillard
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Porte de Geneve 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Inter Hotel Gaillard

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