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Mercure Annemasse Porte de Geneve

9, rue des Jardins, 74240 Gaillard, Annemasse, France
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Mercure Annemasse Porte de Geneve
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Mercure Annemasse Porte de Geneve
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232 reviews from our community

Traveler rating
    27
    85
    78
    29
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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singapore
Contributor
16 reviews 16 reviews
15 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 19, 2014

no pillows, they only give you 2 cushions, almost zero bathroom amenities. good thing is they have carrerfour next to hotel where you can do grocery. dinner set menu is good, had embered pork with mustard. they had minor on-going refurbishment when I was there, didn't affect me much. breakfast was average.

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ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Bonjour, Nous sommes très heureux que vous ayez apprécié la qualité de notre restauration. Nous sommes désolés que vous restiez... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 9, 2014

The travel agent that booked this hotel for me was under the impression that it was in Geneva. A few websites iv seen also say that, but it is not. The location of this hotel is terrible. It's far from anything. It takes about an hour and it takes 2 buses to get to Geneva. If you have a car... More 

Was this review helpful? Yes 1
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Bonjour, Nous sommes très heureux que notre chambre Privilège vous ait donné satisfaction. Nous avons en effet beaucoup de retour... More 

Travelers are raving about these Gaillard hotels

Berkshire, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 11, 2014 via mobile

Stayed here en route to Italy. Photos of bedrooms on TA certainly do not match what we were given. It was like entering a time warp. Room did not look like had been decorated for 25-30 yrs. Filthy carpets, shocking decor. Minibar fridge light periodically switched on and off throughout the night so had to turn it off. Had we... More 

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ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Madame, Monsieur, Vous avez pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel,... More 

Top Contributor
58 reviews 58 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 6, 2014

The Hotel was really out of the way. Definitely need to drive to get here. Not maintained from the outside. The room was old and needs upgrading. The only plus side for this Hotel was that it has a good spread for breakfast.

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ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Cher client, Désolé que votre séjour ne vous ai pas donnée entière satisfaction. Nous sommes à 2 km du centre... More 

Paris, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 23, 2014

this place is terrible.next to the highway.old fashionned and the bed is awfull unless you like those old matress where you roll in the middle with 2 people..surrounded by metal collectors...and no computer business center.the 2 ibis in gaillard are not in nice area either.unless you eat hallal food.the pool chairs are dirty with bird dejection and you can tell... More 

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ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review

Dear Customer, Sorry your stay've not given satisfaction. We are 2 km from the city center. All our rooms are not renovated yet During your next visit, please book one of our renovated rooms. Guests can enjoy the comfort. We usually have good return on sorry you encountered a problem bedding. Very good day Laurent Vinci More 

Dusseldorf, Germany
Top Contributor
135 reviews 135 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed March 8, 2014

We were very disappointed. We were expecting a "real" Mercure and should really have read the other reviews on Trip Advisor before going. We unfortunately counted on the good experiences we had had in the past with Accor and Mercure in general and omitted this crucial step. Location was not very good to get quickly into Geneva town. One is... More 

Was this review helpful? Yes 1
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review

Dear Customer, Thank you for your positive comment on the cleanliness and size of the room. Our hotel is located 2 KM from customs downtown. We are 15 KM from the center of Geneva. The road is longer if you go by the highway. Thank you very much More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 17, 2013

The clue is in the title, not much more to say but very typical of the overpriced grotty hotels in this area! Rooms dated, decor old, seat covers dirty, rooms cold, noisy air conditioning, poor location, grim!

Was this review helpful? Yes 1
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Madame, Monsieur, Nous sommes désolé que l'expérience vécu dans notre hôtel ne se soit pas bien passé. Nous souhaitons donner... More 

zermatt
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 21, 2013

The Location is not particularly smart though very convenient for the main road to Geneva and Annecy. It was very quiet and the beds very comfortable. Plenty of space in the bedrooms and bathroom though the furnishings are a Little tired. Coffee and tea in the rooms is provided and you can take Drinks to your room from the bar... More 

Review collected in partnership with Accorhotels.com

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Montreal
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 1, 2013 via mobile

My wife and I stayed here on our way back to Geneva from Venice. The hotel advertises itself as a 4 star. The Good The price was right for us. It had a big TV, 2 chairs and a table in the room. The window opened so we could get some fresh air. The mini fridge had space in it... More 

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