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Mercure Annemasse Porte de Geneve

4.0 of 5 9, rue des Jardins, 74240 Gaillard, Annemasse, France
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Mercure Annemasse Porte de Geneve
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Mercure Annemasse Porte de Geneve
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212 reviews from our community

Traveler rating
    23
    80
    72
    24
    13
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46
74
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62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Berkshire, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here en route to Italy. Photos of bedrooms on TA certainly do not match what we were given. It was like entering a time warp. Room did not look like had been decorated for 25-30 yrs. Filthy carpets, shocking decor. Minibar fridge light periodically switched on and off throughout the night so had to turn it off. Had we... More

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ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Madame, Monsieur, Vous avez pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel,... More

Top Contributor
55 reviews 55 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 6, 2014

The Hotel was really out of the way. Definitely need to drive to get here. Not maintained from the outside. The room was old and needs upgrading. The only plus side for this Hotel was that it has a good spread for breakfast.

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ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Cher client, Désolé que votre séjour ne vous ai pas donnée entière satisfaction. Nous sommes à 2 km du centre... More

Paris, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 23, 2014

this place is terrible.next to the highway.old fashionned and the bed is awfull unless you like those old matress where you roll in the middle with 2 people..surrounded by metal collectors...and no computer business center.the 2 ibis in gaillard are not in nice area either.unless you eat hallal food.the pool chairs are dirty with bird dejection and you can tell... More

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ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review

Dear Customer, Sorry your stay've not given satisfaction. We are 2 km from the city center. All our rooms are not renovated yet During your next visit, please book one of our renovated rooms. Guests can enjoy the comfort. We usually have good return on sorry you encountered a problem bedding. Very good day Laurent Vinci More

Dusseldorf, Germany
Top Contributor
84 reviews 84 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed March 8, 2014

We were very disappointed. We were expecting a "real" Mercure and should really have read the other reviews on Trip Advisor before going. We unfortunately counted on the good experiences we had had in the past with Accor and Mercure in general and omitted this crucial step. Location was not very good to get quickly into Geneva town. One is... More

Was this review helpful? Yes 1
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review

Dear Customer, Thank you for your positive comment on the cleanliness and size of the room. Our hotel is located 2 KM from customs downtown. We are 15 KM from the center of Geneva. The road is longer if you go by the highway. Thank you very much More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 17, 2013 via mobile

The clue is in the title, not much more to say but very typical of the overpriced grotty hotels in this area! Rooms dated, decor old, seat covers dirty, rooms cold, noisy air conditioning, poor location, grim!

Was this review helpful? Yes 1
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Madame, Monsieur, Nous sommes désolé que l'expérience vécu dans notre hôtel ne se soit pas bien passé. Nous souhaitons donner... More

zermatt
Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 21, 2013

The Location is not particularly smart though very convenient for the main road to Geneva and Annecy. It was very quiet and the beds very comfortable. Plenty of space in the bedrooms and bathroom though the furnishings are a Little tired. Coffee and tea in the rooms is provided and you can take Drinks to your room from the bar... More

Review collected in partnership with Accorhotels.com

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Montreal
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 1, 2013 via mobile

My wife and I stayed here on our way back to Geneva from Venice. The hotel advertises itself as a 4 star. The Good The price was right for us. It had a big TV, 2 chairs and a table in the room. The window opened so we could get some fresh air. The mini fridge had space in it... More

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Top Contributor
96 reviews 96 reviews
80 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 9, 2013

This hotel is the only hotel with some tour operators as they might be offering them discounts but the basic problem of this hotel is that its a very basic hotel with not so good amenities. It is cheap but at the same time you have to compromise on lot of things. But if you are only going to take... More

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Bissone, Switzerland
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 4, 2013

I have stayed at this hotel many times. The only problem I have previously had, was in the exceptionally hot summer of 2012, when I extended my stay, and had to move to a superior room. It was found that the air conditioning was non-functional in many of the 4th floor rooms. Eventually they found me a room where the... More

Review collected in partnership with Accorhotels.com

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Additional Information about Mercure Annemasse Porte de Geneve

Address: 9, rue des Jardins, 74240 Gaillard, Annemasse, France
Location: France > Rhone-Alpes > Haute-Savoie > Annemasse > Gaillard
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Annemasse Porte de Geneve 4*
Number of rooms: 78
Reservation Options:
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Also Known As:
Mercure Annemasse Porte De Geneve Hotel Gaillard

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