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All 6 Gaillard hotels

Mercure Annemasse Porte de Geneve

4.0 of 5 Hotel   |   9, rue des Jardins, 74240 Gaillard, Annemasse, France
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Mercure Annemasse Porte de Geneve
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54%
Ranked #1 of 6 hotels in Gaillard
A recent review
3 of 5 stars Reviewed May 21, 2013
ajmartinZermatt zermatt
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193 people have reviewed this hotel

Traveler rating
    22
    72
    66
    21
    12
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43
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Dusseldorf, Germany
Top Contributor
79 reviews 79 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed March 8, 2014

We were very disappointed. We were expecting a "real" Mercure and should really have read the other reviews on Trip Advisor before going. We unfortunately counted on the good experiences we had had in the past with Accor and Mercure in general and omitted this crucial step. Location was not very good to get quickly into Geneva town. One is... More

Was this review helpful? Yes 1
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review

Dear Customer, Thank you for your positive comment on the cleanliness and size of the room. Our hotel is located 2 KM from customs downtown. We are 15 KM from the center of Geneva. The road is longer if you go by the highway. Thank you very much More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 17, 2013 via mobile

The clue is in the title, not much more to say but very typical of the overpriced grotty hotels in this area! Rooms dated, decor old, seat covers dirty, rooms cold, noisy air conditioning, poor location, grim!

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ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Madame, Monsieur, Nous sommes désolé que l'expérience vécu dans notre hôtel ne se soit pas bien passé. Nous souhaitons donner... More

zermatt
Contributor
19 reviews 19 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 21, 2013

The Location is not particularly smart though very convenient for the main road to Geneva and Annecy. It was very quiet and the beds very comfortable. Plenty of space in the bedrooms and bathroom though the furnishings are a Little tired. Coffee and tea in the rooms is provided and you can take Drinks to your room from the bar... More

Review collected in partnership with Accorhotels.com

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Montreal
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 1, 2013 via mobile

My wife and I stayed here on our way back to Geneva from Venice. The hotel advertises itself as a 4 star. The Good The price was right for us. It had a big TV, 2 chairs and a table in the room. The window opened so we could get some fresh air. The mini fridge had space in it... More

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Top Contributor
96 reviews 96 reviews
80 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed April 9, 2013

This hotel is the only hotel with some tour operators as they might be offering them discounts but the basic problem of this hotel is that its a very basic hotel with not so good amenities. It is cheap but at the same time you have to compromise on lot of things. But if you are only going to take... More

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Bissone, Switzerland
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 4, 2013

I have stayed at this hotel many times. The only problem I have previously had, was in the exceptionally hot summer of 2012, when I extended my stay, and had to move to a superior room. It was found that the air conditioning was non-functional in many of the 4th floor rooms. Eventually they found me a room where the... More

Review collected in partnership with Accorhotels.com

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brussels
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 12, 2013

We stayed for 1 night on our way to the ski-slopes. In general we were pleased with our stay. The staff was friendly & efficient. During our reservation we had mentioned in the remarks that we wanted 2 connecting rooms. However, at the reception they said they didn't get this request. But it was rapidly arranged that we had 2... More

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A TripAdvisor Member
3 of 5 stars Reviewed January 24, 2013

Stopped overnight at this Hotel en-route to Italy from London. Had previously stayed there with better satisfaction. It appears Mercure Hotels in France are slowly losing their quality touch. I suggest they need more effort to supervise conditions. No recognition of my Accor Club status upon arrival. Bathroom cleanliness less than satisfactory. Plug in the tub leaking , so impossible... More

Was this review helpful? Yes 1
Manchester
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

Check in was quick and easy. We had a twin and a double room and both were clean, well-presented. The service in the bar and restaurant was exceptional with a very efficient team than really impressed us. The meal was very good - too often major chains let you down and you wish you'd gone elsewhere for dinner but not... More

Was this review helpful? Yes 1
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Additional Information about Mercure Annemasse Porte de Geneve

Address: 9, rue des Jardins, 74240 Gaillard, Annemasse, France
Location: France > Rhone-Alpes > Haute-Savoie > Annemasse > Gaillard
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Annemasse Porte de Geneve 4*
Reservation Options:
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Also Known As:
Mercure Annemasse Porte De Geneve Hotel Gaillard

54 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Between the lakes and mountains and just a few minutes from the centre of Geneva, the Geneva Palexpo Exhibition Centre and Geneva International Airport. 78 rooms including 21 renovated comfort rooms, restaurant with terrace, bar, outdoor swimming pool and meeting rooms. Free outdoor parking. An ideal stop over en route to the ski resorts. ... more   less 
Number of rooms
78

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