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Mercure Annemasse Porte de Geneve

9, rue des Jardins, 74240 Gaillard, Annemasse, France
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1 room 1 guest
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Mercure Annemasse Porte de Geneve
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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  • All months
    (261)
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    (46)
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    (55)
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2 reviews
4 of 5 stars Reviewed May 27, 2015

A 7 day stay to visit Geneva and the area. This hotel is well placed for a 40 minute bus ride into the city for €4 each way but also close to the motorway for visiting Annecy, Chamonix etc. large light room with a pleasant outlook & lovely service. The room itself was a little tired hence 4 dots not... More 

Review collected in partnership with Accorhotels.com

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ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Madame, Monsieur, Merci pour ce retour très positif qui fera plaisir aux équipes. La satisfaction de notre clientèle reste notre... More 

Singapore, Singapore
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 12, 2015 via mobile

Bed is quite comfortable. There's a Carrefour mart abt 7minutes walk across the street. There's nothing much to do as the shops closed early. Minor renovation going on and a strong glue smell linger in the air even after the renovation was wrapped up for the day.

Was this review helpful? Yes 2
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Madame, Monsieur, Nous sommes très heureux que vous ayez apprécié le confort de notre literie. Nous sommes désolés qu’une odeur... More 

singapore
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 19, 2014

no pillows, they only give you 2 cushions, almost zero bathroom amenities. good thing is they have carrerfour next to hotel where you can do grocery. dinner set menu is good, had embered pork with mustard. they had minor on-going refurbishment when I was there, didn't affect me much. breakfast was average.

Was this review helpful? Yes 3
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Bonjour, Nous sommes très heureux que vous ayez apprécié la qualité de notre restauration. Nous sommes désolés que vous restiez... More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 9, 2014

The travel agent that booked this hotel for me was under the impression that it was in Geneva. A few websites iv seen also say that, but it is not. The location of this hotel is terrible. It's far from anything. It takes about an hour and it takes 2 buses to get to Geneva. If you have a car... More 

Was this review helpful? Yes 4
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Bonjour, Nous sommes très heureux que notre chambre Privilège vous ait donné satisfaction. Nous avons en effet beaucoup de retour... More 

Travelers are raving about these Gaillard hotels

Berkshire, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 11, 2014 via mobile

Stayed here en route to Italy. Photos of bedrooms on TA certainly do not match what we were given. It was like entering a time warp. Room did not look like had been decorated for 25-30 yrs. Filthy carpets, shocking decor. Minibar fridge light periodically switched on and off throughout the night so had to turn it off. Had we... More 

Was this review helpful? Yes 3
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Madame, Monsieur, Vous avez pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel,... More 

Level Contributor
94 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed September 6, 2014

The Hotel was really out of the way. Definitely need to drive to get here. Not maintained from the outside. The room was old and needs upgrading. The only plus side for this Hotel was that it has a good spread for breakfast.

Was this review helpful? Yes
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review
Google Translation

Cher client, Désolé que votre séjour ne vous ai pas donnée entière satisfaction. Nous sommes à 2 km du centre... More 

Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 23, 2014

this place is terrible.next to the highway.old fashionned and the bed is awfull unless you like those old matress where you roll in the middle with 2 people..surrounded by metal collectors...and no computer business center.the 2 ibis in gaillard are not in nice area either.unless you eat hallal food.the pool chairs are dirty with bird dejection and you can tell... More 

Was this review helpful? Yes
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review

Dear Customer, Sorry your stay've not given satisfaction. We are 2 km from the city center. All our rooms are not renovated yet During your next visit, please book one of our renovated rooms. Guests can enjoy the comfort. We usually have good return on sorry you encountered a problem bedding. Very good day Laurent Vinci More 

Dusseldorf, Germany
Level Contributor
143 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed March 8, 2014

We were very disappointed. We were expecting a "real" Mercure and should really have read the other reviews on Trip Advisor before going. We unfortunately counted on the good experiences we had had in the past with Accor and Mercure in general and omitted this crucial step. Location was not very good to get quickly into Geneva town. One is... More 

Was this review helpful? Yes 1
ANNEMASSE, Directeur général at Mercure Annemasse Porte de Geneve, responded to this review

Dear Customer, Thank you for your positive comment on the cleanliness and size of the room. Our hotel is located 2 KM from customs downtown. We are 15 KM from the center of Geneva. The road is longer if you go by the highway. Thank you very much More 

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