I clearly cannot understand how terribly trained some workers are. Staff has no interest in helping guests, doesn't care at all and always believe they are right. there was not one thing that we asked for, that was given to us. Seriously, not a good experience, the room seems dirty and the bed, well, the bed one of the worst... More

From the moment that my friends and I entered the `hotel` we could see that things weren`t going to be that good. General air of grubbiness and immediately visible wear and tear, from reception onwards. This `hotel` is best thought of as a FLOP HOUSE. I`ve stayed in better youth hostels (which were built in the 1930`s). The bed linen... More

Seedy hotel with staff that was not very interested in tourists. Median works out something by sharing business with the Stars Hotel, but neither is worth it. Rooms are sparse, and appears that there are no bugs. Were not dirty, just depressing. This is a 1/2 star hotel, and would do better as a backpackers hostel. TV had ONE station.... More

The place was clean enough, staff friendly. I only stayed 1 night to fly out in the AM. Place is somewhat difficult to get to from the airport. There's a supermarket next door, but I didn't visit. Otherwise not much else around. There isn't any shuttle to the airport (I thought I read that there was). There's bus service, but... More

this hotel is very poorly managed, and the staff tend to be very unhelpful and tend to lie as well. they are fully trained at doing this. they are on the border of france and switzerland and do not accept swiss francs therefore it does cause a problem. the hotel itself looks like something out of the 80's. despite them... More

Just read all the reviews before me, and all applys up to this date. Years ago this hotel used to be very full during the car show, now it is not even 50%, and no wonder why!

Truly a shocking hotel. Staff have clearly been trained to say, in response to all questions (no matter whether these are can we move into our prebooked room, or can we retrieve the bag we left with you a few days ago) "you have the wrong hotel, I think you mean the Hotel Star". The level of customer service has... More

After reading the reviews I was not going to pay for a taxi to and from this hotel. I called them up from the airport at 6:30pm to ask about the shuttle service. The girl on the desk answered that it stopped at 7pm, then realizing her mistake, corrected this that it stopped at 5:30! I assume that, no matter... More

This hotel should be rated 1 star or less. Lobby carpet was dirty. The elevator jumped about 3 inches when started up and was very slow. In the room the carpet was dirty, the walls were dirty, the wallpaper was peeling. They advertised airport shuttle, however they never have a driver to operate it, so it is just a come-on.... More