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Domaine de Divonne

4.0 of 5 Avenue des Thermes, 01220 Divonne-les-Bains, France
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Certificate of Excellence 2014
Domaine de Divonne
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Domaine de Divonne
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332 reviews from our community

Traveler rating
    117
    127
    60
    24
    4
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29
191
5
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Domaine de Divonne
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Geneva, Switzerland
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 4, 2014

We stayed here as a family for 2 days and 1 night on New Year's day to have a relaxing night and hope for a spa and massage. The hotel is old but with a character - not my "cup of tea". It is a 4 star hotel - It is very clean and I've been to hotels where the... More 

Was this review helpful? Yes 1
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review

Dear Madam, dear Sir, We thank you for your review. First of all, please accept our apologies. We are sorry to hear that we were not able to meet your expectations. Concerning the bad experiences you had within our restaurants, we have brought the improvements that where needed. Please note that this restaurant is a new one and needs to... More 

New York NY
Contributor
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 24, 2013

I went there with a few colleagues for a retreat. 20 minutes from Geneva and the airport, easy parking, walking distance from the Main Street of Divonne with a few restaurant and bars. They upgraded me in a nice corner room. Really old fashion but all what you need and large. One of my colleague was in a much smaller... More 

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review

Dear Madam, Dear Sir, We thank you for having taken the time to share your opinion about your last stay in our etablishment. We will be very pleased towelcome you another time for maybe a leisure trip around Geneva lake. We stay at your disposal, Thomas Berbain More 

Bruxelles
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 16, 2013

I stayed in this hotel 2 nights for business purposes. Location of the hotel: 20 minutes driving from Geneva airport, so that's great! Hotel: it has character, that is sure, but still it did not impress me much. Room: clean, spacious, but I found the furniture a bit outdated. Wifi: free & fast, which is great for business purposes. Reception:... More 

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review

Dear Madam, Dear Sir, We do thank you for having taken the time to share your opinion about your last stay in our etablishment. We are very happy to notice that facilities and service have met your expectations. Regarding the smel for the wellness center we are sorry about that. This happens sometimes when the cleaning system is working (located... More 

Switzerland
Top Contributor
70 reviews 70 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 19, 2013

We went there with as a group of 5 friends, mainly to have a weekend break, enjoy the spa, and relax. The hotel definitely has a character, with corridors opening into other buildings, vintage decorum, display of antique games, slot machines, art-deco fursnishings, statues... The breakfast buffet and the salon were excellent. We had a long breakfast in total bliss.... More 

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review

Dear Madam, We thank you for your comment. We do appreciate your feed back regarding the facilities and the service. Be sure that your review will be transfer to every services concerned. Regarding the Wellness center, you are right that it is a little bit small for 133 rooms. That's why we are thinking about the best way to increase... More 

Dublin, Ireland
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 27, 2013

I have stayed here a few times when in the area and it is cozy and comfortable rooms. The hotel has a grand old-fashioned air and it has a lovely garden. Not all have AC unfortunately though at least there is a fan. The gym is not great however. It's quite old and run down and in need of a... More 

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review

Dear Madam, We thank you for your comment and your confidence regarding the number of stay in our etablishment during the last months. Be sure that we are thinking about a refurbishment of the fitness room and we will be very pleased to announce it as soon as possible. Regarding the rooms without AC, there is only 3 comfort one.... More 

Frittenden
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 15, 2013

We booked 6 rooms at this hotel and stayed here with a party of friends. We were all attending the British Classic Car Rally at Morges in Switzerland. The rooms were all excellent, comfy beds and good bathrooms. The hotel is in a lovely art deco style The reception staff were excellent and very helpfull. I am afraid we had... More 

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review

dear Madam, We tahnk you for your review. We are very happy to know in your comment that the hotel's atmosfear and facilities have met your expectations. Regarding the service we will transfer good and bad comments to our different team. Be sure that we have make the change to correct the disorder you saw at the restaurant. We will... More 

Glasgow, United Kingdom
Top Contributor
70 reviews 70 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 13, 2013

I've stayed here quite frequently recently. Very grand. Aimed at people who like quality, glamour and formality. Not yet had a room with a view of the lake but I live in hope! Usually I get to look at trees. But still, I'm hardly in the room anyway. The only thing that annoys me (and would not be a small... More 

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review

Dear Madam, First of all we want to thank your for your comment and especially for your confidence. As we know you used our facilities quite offen. We will be very please to let you discover our rooms facing the alps instead of the garden's trees. Please feel free to ask it to me at your next travel. Regarding the... More 

West Yorks, UK
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 28, 2013

I love this hotel! The whole place is beautifully decorated in art deco style and feels glamourous, refined and yes, quiet! You could be back in the 1930's, attending a dinner dance after a day at the spa. The hotel is in the middle of a small spa town which is clearly part of the Geneva commuter belt. It is... More 

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review

Dear Madam, We do really thank you for your lovely comment. We will transfer it to the whole staff. It is a real pleasure to read such comment. We do our best to offer good service, food or atmosfear. We are very happy to know that all our efforts meet your expectation. We will be very pleased to welcome you... More 

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 9, 2013

Hotel Domaine de Divonne is a classic old-fashion hotel, with an attached casino. Divonne-les-Baines is a cute little town but it does not appear there is much going on here. I can only assume the hotel and the casino had had its heyday a few decades ago. I love my room and bathroom which are immense, and the room even... More 

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review

Dear Madam, Dear Sir, First of all we want to thank you for your feedback. We really thank you for your good review and comment. Finally, we are constantly looking for ways to improve our guest experience and refurbishment projects should be starting next year. We would be happy to welcome you back at the Domaine de Divonne and remain... More 

Rungsted
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 29, 2013

We stayed 1 night at the hotel. As other reviewers wrote .. it is a bit dated and stuck in the 80s. Good and friendly service, our check out time was extended to 15h with no issues. Strange concierge service we asked for a restaurant recommendation. The first concierge was not really knowledgeable. The 2nd one just booked us a... More 

Was this review helpful? Yes
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review

Thank you for taking the time to write your review. First of all, please accept our apologies. We are sorry to hear that we were not able to meet the expectations. Regarding the concierge service that we propose, we are pleased to inform you that we have fixed our mistakes and have value-added our quality service. Regarding the fitness center... More 

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Additional Information about Domaine de Divonne

Address: Avenue des Thermes, 01220 Divonne-les-Bains, France
Location: France > Rhone-Alpes > Ain > Divonne-les-Bains
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Domaine de Divonne 4*
Number of rooms: 133
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Also Known As:
Domaine De Divonne Hotel Divonne-Les-Bains
Domaine De Divonne Les Bains
Domaine De Divonne Divonne-Les-Bains, Ain, France

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