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Domaine de Divonne

Avenue des Thermes, 01220 Divonne-les-Bains, France
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Domaine de Divonne
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401 Reviews from our TripAdvisor Community

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Traveler rating
    138
    163
    66
    26
    8
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36
233
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (401)
  • Mar-May only
    (100)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (102)
All months
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed here for a large sales meeting and found the hotel a good experience. The exterior is art deco and set in its own grounds near to the centre of town. Staff were amazingly helpful and service was excellent throughtout with most staff having multiple languages. The rooms are of a good standard, the room I had came... More 

Was this review helpful? Yes
DomainedeDivonne, Room's Manager at Domaine de Divonne, responded to this review

Dear Sir It is a great pleasure to learn that your seminary has met your expectations. We hope to welcome you soon for a leisure stay. Regards, Thomas Berbain More 

Newport Beach, California
1 review
2 of 5 stars Reviewed June 19, 2015 via mobile

As someone who does not speak French, Divonne is a hard town to stay in; however, as I was on business I was told this was the preferred hotel. The hotel itself is quiet beautiful, although very old. The rooms are grand and the basic ammenities updated but has a lot of 'wear and tear'. First - My colleagues had... More 

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DomainedeDivonne, Room's Manager at Domaine de Divonne, responded to this review

Dear Sir, First of all we want to thank for having shared your review about your last stay in our etablishment. Regarding the shuttle service available for pick up to company in Nyon or other cities in Switzerland I think a lack of understanding (maybe english's level from our concierge service) has occured. This service is available on booking or... More 

Mumbai (Bombay), India
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 18, 2015

Stayed for a week almost for business meetings/ trainings. Divonne is a quiet little french village with a small lake so evening walks from the hotel to the lake (which is very closeby) can be very nice and relaxing. The hotel has decent food but not too many options for vegetarians usually. Desserts are awesome - must try :)

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DomainedeDivonne, Responsable Hébergement at Domaine de Divonne, responded to this review

Dear Madam, dear Sir, We thank you for this nice review. We did have shared it to our Chef in order to improve our service for Vegetarian people. We will be very pleased to welcome you for anotehr stay maybe a leisure one. Regards, Thomas Berbain More 

Lugrin, France
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 5, 2015

We had a weekend's get away. Our room was very nice with a small balcony. The staff was great and very helpful. One small thing, the rooms do need a bit of freshening, there are small details that are not nice. For example the walls need to be repainted and the tile in the bathroom replaced...Other than that nothing to... More 

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DomainedeDivonne, Responsable Hébergement at Domaine de Divonne, responded to this review

Dear Madam, We thank you for this good review we have shared to our team. Please be sure that we are thinking about refurbishment for the next mounths and will be very pleased to show you when ready. We stay at your disposal, Thomas Berbain More 

Paris
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed April 30, 2015

I’m rating this hotel based on my experience of other luxury hotels, so please take this in mind when reading this review. My review would have a higher evaluation and less details if it were a 2* or 3* hotel, not a luxury one. I believe luxury is about attention to details and guests desires, more than past glory. First... More 

Was this review helpful? Yes 9
Gurgaon, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 28, 2015

The hotel is in a beautiful location and has very good ambience! The service in the dining areas is slow and requires attention. I asked for a local plug for my laptop. The concierge said I have to buy it for 10 Euros! This is the first time any where in the world that I experienced this.I had no alternative... More 

Was this review helpful? Yes 1
DomainedeDivonne, Responsable Hébergement at Domaine de Divonne, responded to this review

Dear Sir, We thank you for having taken the time to share your review about your last stay in our etablishment. We have noticed the mentionned desagrement. Regarding the plug we have choosen this system to avoid any lack of time at the check out. Every items borrowed has to be delivered back to the reception at check out and... More 

Cleobury Mortimer, United Kingdom
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed March 13, 2015

Stayed here for the first time on a recent work trip and I was generally pleased with the experience. My room was spacious, well furnished although a little tired but the balcony was big plus. Breakfast was good although one day the Chef didn't show and there was little in the way of choice. The staff are very helpful and... More 

Was this review helpful? Yes 1
DomainedeDivonne, Rooms's Manager at Domaine de Divonne, responded to this review

Dear Sir, We thank you so much for this pleased review. We will be very pleased to welcome you for another stay in the country. Regards, Thomas Berbain More 

Warsaw
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 3, 2015

I stayed there two weeks in a row and unfortunately I've left behind some personal stuff twice. Both of the times they were stolen and cleaning staff had no idea what happened to my electric toothbrush and headphones. Old and grumpy hotel I won't stay there again.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed February 19, 2015

I have reviewed this so called 5 star hotel before. Having arrived after a hard day of skiing we were told a bed for my son was not ready but would be done in 30 minutes. We decided we would share the bed. I called for an extra towel.in French .a serviette.instead I was brought a napkin! Perhaps my French... More 

Was this review helpful? Yes 3
DomainedeDivonne, Rooms Manager at Domaine de Divonne, responded to this review

Dear Sir, We thank you for your review which we will used to improve our services. We are very sorry about the lack of service you have met during your stay in our etablishment. There is no excuse for this lack of communication and reactivity. Be sure that we will manage it in order to avoid any similar problems for... More 

Chevry
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 1, 2015

We stayed one night at Domaine de Divonne on New Years Eve. The room was spacious and nicely decorated, with a comfortable bed, a sizable balcony and a gorgeous view. The bathroom needs some updating but otherwise the room was of high standard. The hotel also offers a grand atmosphere and ambiance. However, it failed to live up to our... More 

Was this review helpful? Yes
DomainedeDivonne, Room's Manager at Domaine de Divonne, responded to this review

Dear Madam, Dear sir, First of all we take the opportunity of your comment to wish you and your familly all the best for this new year. We are very sorry about the feeling occured during your stay in our etablishment. The lack of hot water in the whole etablishment was really ashamed but our technical service has done its... More 

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