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Domaine de Divonne

Certificate of Excellence
Avenue des Thermes, 01220 Divonne-les-Bains, France
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Domaine de Divonne
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Domaine de Divonne
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368 reviews from our community

Traveler rating
    128
    147
    62
    25
    6
See reviews for
34
214
6
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (368)
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    (84)
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Cleobury Mortimer, United Kingdom
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the first time on a recent work trip and I was generally pleased with the experience. My room was spacious, well furnished although a little tired but the balcony was big plus. Breakfast was good although one day the Chef didn't show and there was little in the way of choice. The staff are very helpful and... More 

Was this review helpful? Yes 1
DomainedeDivonne, Rooms's Manager at Domaine de Divonne, responded to this review

Dear Sir, We thank you so much for this pleased review. We will be very pleased to welcome you for another stay in the country. Regards, Thomas Berbain More 

Warsaw
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed there two weeks in a row and unfortunately I've left behind some personal stuff twice. Both of the times they were stolen and cleaning staff had no idea what happened to my electric toothbrush and headphones. Old and grumpy hotel I won't stay there again.

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed February 19, 2015

I have reviewed this so called 5 star hotel before. Having arrived after a hard day of skiing we were told a bed for my son was not ready but would be done in 30 minutes. We decided we would share the bed. I called for an extra towel.in French .a serviette.instead I was brought a napkin! Perhaps my French... More 

Was this review helpful? Yes 1
DomainedeDivonne, Rooms Manager at Domaine de Divonne, responded to this review

Dear Sir, We thank you for your review which we will used to improve our services. We are very sorry about the lack of service you have met during your stay in our etablishment. There is no excuse for this lack of communication and reactivity. Be sure that we will manage it in order to avoid any similar problems for... More 

Chevry
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 1, 2015

We stayed one night at Domaine de Divonne on New Years Eve. The room was spacious and nicely decorated, with a comfortable bed, a sizable balcony and a gorgeous view. The bathroom needs some updating but otherwise the room was of high standard. The hotel also offers a grand atmosphere and ambiance. However, it failed to live up to our... More 

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DomainedeDivonne, Room's Manager at Domaine de Divonne, responded to this review

Dear Madam, Dear sir, First of all we take the opportunity of your comment to wish you and your familly all the best for this new year. We are very sorry about the feeling occured during your stay in our etablishment. The lack of hot water in the whole etablishment was really ashamed but our technical service has done its... More 

Tampere, Finland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2014

Nice peace of history, surrounding village is just lovely. Very much its own private feeling, I felt like I was in a 1850's novel, old glamour is evident. Lovely people, very helpful and cordial, just super super super. Very good breakfast but rooms and in general dated outlook, smells old and damp which is for me sometimes the key factor,... More 

Was this review helpful? Yes 1
DomainedeDivonne, Room's manager at Domaine de Divonne, responded to this review

Dear Madam, We do thank you for having taken the time to share your review about your last stay in our etablishment. We are pleased to learn that the atmosfear and the service have met your expectations. Regarding the smelt we do have fixed the problem (comes from the vaccum's housekeeping service). We will be very pleased to welcome you... More 

Basingstoke, United Kingdom
Top Contributor
104 reviews 104 reviews
56 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed November 7, 2014

Stayed for business for 3 nights. Nondescript reception lead to a fabulous looking art deco hotel with huge reception rooms wonderfully styled. Service was good and the food (both breakfast and dinner) was nice. My room was very large with a massive bathroom but the shower (over the bath) was rather pathetic. I would give it 4 or 5 stars... More 

Was this review helpful? Yes 1
DomainedeDivonne, Room's Manager at Domaine de Divonne, responded to this review

Dear Sir, We thank you for your review shared with the Tripadvisor's community. We are very satisfied to learn that the service and most of the facilities have met your expectations. Regarding the water during the morning you left please accept our apologies. In fact a terrible technical issue has occured during the night and has turned off the water... More 

Moscow, Russia
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 15, 2014

We had a very pleasant stay and everything was perfect. We did not create illusions because of a very moderate price, but the reality exeeded all our expectations. It was an old-school building in a green park, really grand, beautiful terrace for breakfast, exellent breakfast itself, nice pool area, agreeable room with a balcony. Very calm and relaxing. Highly recommended.

Was this review helpful? Yes 1
DomainedeDivonne, Responsable Hébergement at Domaine de Divonne, responded to this review

Dear Madam, We thank you for your nice and pleasant review about your last stay in our etablishment. We are pleased to learn that our services and facilities have met your expectations. We are looking forward to welcoming you for another stay. Regards, Thomas Berbain More 

Vedano al Lambro, Italy
Top Contributor
172 reviews 172 reviews
49 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed October 8, 2014

I have spent one week at this hotel for a business meeting and I have to say it's been a great experience. The hotel brings you back in time, big park, big hall with a grand piano, great service. Rooms are very good, I was in a junior suite that is a real apartment! Conference facilities are good, although they... More 

Was this review helpful? Yes 1
DomainedeDivonne, Rooms Manager at Domaine de Divonne, responded to this review

Dear Sir, We thank you for your comment about your last business trip. We are very pleased to learn that our acoomation and conference facilities have met your expectations. Please feel free to contact us directly to organize your next stay for leisure. We will be very pleased to welcome you for relaxing and enjoying the leisure facilities (casino, wellness... More 

Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 25, 2014

We booked this hotel with from a site that proposed an offer with illimited access to the spa, one massage and one superior room. Our experience was really good for the price however without that offer the regular prices are too expensive for what it is ! The massage with serge was amazing, really slow and he has a strong... More 

Was this review helpful? Yes 1
DomainedeDivonne, Rooms Manager at Domaine de Divonne, responded to this review

Dear Madam, We thank you for having taken the time to share your opinion about your last stay in our etablishment. Serge and the whole team have been informed about your feelings and feed back. They are happy to learn that their services have met your expectations. Please note that we have changed our menu since your last venue and... More 

Geneva, Switzerland
Top Contributor
160 reviews 160 reviews
47 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 14, 2014

Bling-bling Divonne-les-Baines of the 1980s and 1990s has been on the decline for the past 15 years. And so now has, unfortunately, the Grand Hotel. Down to a four star establishment with its once-Michelin rated restaurant Les Terrasses closed for at least over a year, this year we found that the luncheon terrace at the swimming pool had also been... More 

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DomainedeDivonne, Room's Manager at Domaine de Divonne, responded to this review

Dear Sir, We thank you for having taken the time to share your opinion on your last family stay in our etablishment. We are pleased to learn that the facilities and most of our services have the level to meet your expectations. However we are sorry to have left you those kind of feelings regarding some restaurant's services. We totally... More 

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