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Domaine de Divonne

Avenue des Thermes, 01220 Divonne-les-Bains, France
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Domaine de Divonne
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Domaine de Divonne
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382 reviews from our community

Traveler rating
    132
    154
    64
    25
    7
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33
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65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Mumbai (Bombay), India
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a week almost for business meetings/ trainings. Divonne is a quiet little french village with a small lake so evening walks from the hotel to the lake (which is very closeby) can be very nice and relaxing. The hotel has decent food but not too many options for vegetarians usually. Desserts are awesome - must try :)

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DomainedeDivonne, Responsable Hébergement at Domaine de Divonne, responded to this review

Dear Madam, dear Sir, We thank you for this nice review. We did have shared it to our Chef in order to improve our service for Vegetarian people. We will be very pleased to welcome you for anotehr stay maybe a leisure one. Regards, Thomas Berbain More 

Lugrin, France
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a weekend's get away. Our room was very nice with a small balcony. The staff was great and very helpful. One small thing, the rooms do need a bit of freshening, there are small details that are not nice. For example the walls need to be repainted and the tile in the bathroom replaced...Other than that nothing to... More 

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DomainedeDivonne, Responsable Hébergement at Domaine de Divonne, responded to this review

Dear Madam, We thank you for this good review we have shared to our team. Please be sure that we are thinking about refurbishment for the next mounths and will be very pleased to show you when ready. We stay at your disposal, Thomas Berbain More 

Paris
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I’m rating this hotel based on my experience of other luxury hotels, so please take this in mind when reading this review. My review would have a higher evaluation and less details if it were a 2* or 3* hotel, not a luxury one. I believe luxury is about attention to details and guests desires, more than past glory. First... More 

Was this review helpful? Yes 6
Gurgaon, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a beautiful location and has very good ambience! The service in the dining areas is slow and requires attention. I asked for a local plug for my laptop. The concierge said I have to buy it for 10 Euros! This is the first time any where in the world that I experienced this.I had no alternative... More 

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DomainedeDivonne, Responsable Hébergement at Domaine de Divonne, responded to this review

Dear Sir, We thank you for having taken the time to share your review about your last stay in our etablishment. We have noticed the mentionned desagrement. Regarding the plug we have choosen this system to avoid any lack of time at the check out. Every items borrowed has to be delivered back to the reception at check out and... More 

Cleobury Mortimer, United Kingdom
Top Contributor
55 reviews 55 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 13, 2015

Stayed here for the first time on a recent work trip and I was generally pleased with the experience. My room was spacious, well furnished although a little tired but the balcony was big plus. Breakfast was good although one day the Chef didn't show and there was little in the way of choice. The staff are very helpful and... More 

Was this review helpful? Yes 1
DomainedeDivonne, Rooms's Manager at Domaine de Divonne, responded to this review

Dear Sir, We thank you so much for this pleased review. We will be very pleased to welcome you for another stay in the country. Regards, Thomas Berbain More 

Warsaw
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 3, 2015

I stayed there two weeks in a row and unfortunately I've left behind some personal stuff twice. Both of the times they were stolen and cleaning staff had no idea what happened to my electric toothbrush and headphones. Old and grumpy hotel I won't stay there again.

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed February 19, 2015

I have reviewed this so called 5 star hotel before. Having arrived after a hard day of skiing we were told a bed for my son was not ready but would be done in 30 minutes. We decided we would share the bed. I called for an extra towel.in French .a serviette.instead I was brought a napkin! Perhaps my French... More 

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DomainedeDivonne, Rooms Manager at Domaine de Divonne, responded to this review

Dear Sir, We thank you for your review which we will used to improve our services. We are very sorry about the lack of service you have met during your stay in our etablishment. There is no excuse for this lack of communication and reactivity. Be sure that we will manage it in order to avoid any similar problems for... More 

Chevry
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 1, 2015

We stayed one night at Domaine de Divonne on New Years Eve. The room was spacious and nicely decorated, with a comfortable bed, a sizable balcony and a gorgeous view. The bathroom needs some updating but otherwise the room was of high standard. The hotel also offers a grand atmosphere and ambiance. However, it failed to live up to our... More 

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DomainedeDivonne, Room's Manager at Domaine de Divonne, responded to this review

Dear Madam, Dear sir, First of all we take the opportunity of your comment to wish you and your familly all the best for this new year. We are very sorry about the feeling occured during your stay in our etablishment. The lack of hot water in the whole etablishment was really ashamed but our technical service has done its... More 

Tampere, Finland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2014

Nice peace of history, surrounding village is just lovely. Very much its own private feeling, I felt like I was in a 1850's novel, old glamour is evident. Lovely people, very helpful and cordial, just super super super. Very good breakfast but rooms and in general dated outlook, smells old and damp which is for me sometimes the key factor,... More 

Was this review helpful? Yes 1
DomainedeDivonne, Room's manager at Domaine de Divonne, responded to this review

Dear Madam, We do thank you for having taken the time to share your review about your last stay in our etablishment. We are pleased to learn that the atmosfear and the service have met your expectations. Regarding the smelt we do have fixed the problem (comes from the vaccum's housekeeping service). We will be very pleased to welcome you... More 

Basingstoke, United Kingdom
Top Contributor
108 reviews 108 reviews
59 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed November 7, 2014

Stayed for business for 3 nights. Nondescript reception lead to a fabulous looking art deco hotel with huge reception rooms wonderfully styled. Service was good and the food (both breakfast and dinner) was nice. My room was very large with a massive bathroom but the shower (over the bath) was rather pathetic. I would give it 4 or 5 stars... More 

Was this review helpful? Yes 1
DomainedeDivonne, Room's Manager at Domaine de Divonne, responded to this review

Dear Sir, We thank you for your review shared with the Tripadvisor's community. We are very satisfied to learn that the service and most of the facilities have met your expectations. Regarding the water during the morning you left please accept our apologies. In fact a terrible technical issue has occured during the night and has turned off the water... More 

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