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Mercure Brides les Bains Grand Hotel des Thermes

Parc Thermal - BP 36, F-73571 Brides-les-Bains, France
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1 room 1 adult
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Mercure Brides les Bains Grand Hotel des Thermes
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65 Reviews from our TripAdvisor Community

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Vilnius
Level Contributor
141 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location: the centre of Brides les Bains. There are restaurants, souvenir shops and supermarket near by. The hotel looks fresh (last renovation in 2014). Clean, nice, classic design. Superior room is large: a long corridor, bathroom and wc separate. I did like the fact, that there was a shower and bathtub as well! So comfortable to take a shower... More 

Helpful?
Thank SigitaVilnius
Yann M, Manager at Mercure Brides les Bains Grand Hotel des Thermes, responded to this review

Dear Gust I thank you for your comment, it's relly kind of you to write your feeling. You make a wonderful description with our standards. It's terrific !! We are very happy to satisfy you. it's our biggest enjoyment. We hope to see you again quickly Now there are lots of snow and the landscape is magnificent. best wishes for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

To anyone who wants to stay in this hotel just be prepared to keep you French dictionary with you. All in all I would never stay here again. Once we booked the hotel I rang to ask about transfers they were supposed to call me back the following morning. That never happened so made other arrangements to get to the... More 

Helpful?
1 Thank Steph P
Yann M, Manager at Mercure Brides les Bains Grand Hotel des Thermes, responded to this review

Dear Stephan, Dear sir, Thank you for your comments. They are difficult to read. All the staff knows them. your total dissatisfaction upset us. We are going to work more and more to improve us. If you could give me your e-mail, I shall be happy to be able to exchange with you in detail. We are deeply sorry and... More 

Travelers are raving about these Brides-les-Bains hotels

New Milton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Room not ready at 5.30 pm. Reservation for dinner not recorded. Incorrect set menu given to us. Much confusion. Service v poor, restaurant staff inefficient and ignored us.An hour later still no food.

Helpful?
Thank Lisa R
Yann M, Manager at Mercure Brides les Bains Grand Hotel des Thermes, responded to this review

Dear Liza I Thank you for your comments. we are deeply sorry by your bad feeling. I make a respons for you on booking.com the staff restaurant changed All are very motivated by their department We hope you will com back to see our progress We wish a Happy New Year to you best regards S MOURGES More 

Paris, France
1 review
5 of 5 stars Reviewed 4 weeks ago

I spent 3 days in the hotel. To begin, I was greated by a very nice receptionist which made me feel very welcome. I went to the spa twice and had a faboulus relaxation apres ski session. Thr spa wasnt crowded and the other guests were very friendly. I also really enjoyed the breakfast. The pain au chocolat and croissant... More 

Helpful?
Thank Romane D
Yann M, Manager at Mercure Brides les Bains Grand Hotel des Thermes, responded to this review

Dear Guest Thanks a lot for your wonderful comment, we would be so happy if you dicide to come back soon I read your comment to the staff, they are proud to make your stay wonderful best regards Sylvie M More 

1 review
2 of 5 stars Reviewed December 29, 2015 via mobile

Arrived Sunday 4pm from London and had to wait in bar for approximately 1 hour as room still not ready ...but no problem we were offered a complimentary drink and apologies ! However .... Monday out on mountain all day returning at 4.30 pm to find Rooms not yet serviced so waiting in bar again for about an hour for... More 

Helpful?
Thank Duncan K
Yann M, Manager at Mercure Brides les Bains Grand Hotel des Thermes, responded to this review

I am deeply sorry about your bad experience in our hôtel, I apologize I already knew your misadventure before you wrote but you had already left. It is not in the habits of the hotel to deliver a bad service. New people had just arived in service, the problem is now resolved. I thank you to write it is important... More 

Sedona, Arizona
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed October 30, 2015

Brides les Bains is a small valley-spa town in France's Savoie department in the French Alps. From April to October the town fills with vacationers and people taking 3-week "cures" at the Thermal Baths whose waters and programs especially help weight loss. The Mercure Hotel - 4**** - is right in the Center of the Spa area, totally modernized and... More 

Helpful?
Thank Arizona-Senior
Shrewsbury, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 23, 2015 via mobile

I stayed for a couple of nights with my daughter and son in law whilst viewing properties in the region. The hotel is very nicely done out in modern style. Very calm atmosphere, attentive and polite staff. We didn't use the restaurant except for breakfast which was good and fairly comprehensive. Didn't use the spa facilities so can't comment on... More 

Helpful?
Thank jaybirdpw
Cannes, France
Level Contributor
79 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 6, 2015

twowheeltours has stayed at this hotel on four different tours. It is a comfortable hotel right in the centre of town. Their spa facilities are excellent, allowing our cyclists a chance to recover after riding through the mountains in the area. The breakfasts are 10/10. There is secure space for our bikes to be kept at night. It is a... More 

Helpful?
Thank 2wheel2urs
Yann M, Directeur général at Mercure Brides les Bains Grand Hotel des Thermes, responded to this review

Dear, Thank you for choosing Mercure Grand Hotel des Thermes. for your riding trip in Savoie area. We are so happy to see that you found our location perfect and enjoyed your facilities. We feel very honoured that you think our "the breakfasts are 10/10" We hope that we can welcome you back again soon and thank you for your... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 13, 2015 via mobile

Nice hotel close to the gondola. Excellent breakfast and good spa for After ski. However the service is bad; hotels.com promised free minibar = 1 small bottle of water/8 nights (compensated with two free drinks in the bar after some discussions...), spa fee 10 euro/day but they tried to charge 15 at check out, 2nd fluor was closed for construction... More 

Helpful?
1 Thank Jakob S
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