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Mercure Calais Centre

4.0 of 5 34-36 Rue Royale, 62100 Calais, France
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Mercure Calais Centre
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276 reviews from our community

Traveler rating
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    120
    58
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    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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london
Top Contributor
64 reviews 64 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

With issues (following a fire) with Le Shuttle, we decided to break our journey back from the Alps to the UK with a stopover in Calais. We booked the Mercure (using the Accor hotel site) from a fuel station somewhere around Dijon. We went for this hotel as it is downtown and would offer better opportunities for a decent meal... More 

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Runcorn, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fourth time here, nice comfortable rooms/beds etc, it has a private high walled secure car park for 15 euro per night but if you have a car full of stuff it gives peace of mind, relatively good value at around £65 to £85 per night, not eaten here but there is a cracking little pub just opposite that does a... More 

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Phill, We would like to thank you for your positive opinion of our hotel. This comment encourages our team and shows that our efforts are not fruitless. We are pleased to note that our prestation met your expectations. We hope to see you again soon in Calais, Yours sincerely, M.MAZOUZ General Manager More 

Oxford
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having been disappointed with the quality of the Ibis Hotels we stayed at recently, we decided to try Mercure for our stopover in Calais. Overall, the quality is better and just about justifies the higher price. Breakfast was included in our deal and was very good. There was no heating in the bathroom. Off street parking is available for 15... More 

Review collected in partnership with Accorhotels.com

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Dan, I am very pleased to read that you enjoyed your stay. Your review will be shared with all our staff members. I am sure this will encourage them to continue providing the excellent service they have done so far. We look forward to welcoming you back. Kindest regards, Mrs MAZOUZ Jamila, General Manager More 

Hewish, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have visited this hotel for many years including before it became a Mercure with the 'guardian poodle' in reception. Whilst it has changed, it still represents excellent value with fantastic and helpful staff. If you can't get what you want through the main website, ask the helpful hotel staff directly - you cannot ask for more. Car parking facilities... More 

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear customer, Thank you for taking the time to write a comment on Tripadvisor. Your positive remarks we have much affected my staff and myself, and we thank you. We are trying every day to satisfy our customers to make them spend a good stay in our establishment and you have been able to write it down. My team and... More 

London
Top Contributor
215 reviews 215 reviews
37 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is conveniently located in central Calais and comes with an enclosed outdoor car park, which means you can keep your possessions safely in the car. We stayed there on Christmas Eve and it was handy not to have to take all the presents out for the night. That facility however comes at a hefty price of €15! The... More 

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Guest , Thank you for taking the time to write a comment on Tripadvisor. We are glad that our carpark helped you to put in a safe place your car with all your Christmas gifts inside. Our carpark is locked and inside our hotel so you can access it whenever you want. There are no height nor width restrictions.... More 

Hampshire
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 21, 2014

We stayed here for the night on December 17th for our 2 day pre-Christmas visit to France to stock up on Christmas goodies (the huge Auchan) and good wine (Majestic Warehouse - order wine in UK, collect on arrival there). The hotel was virtually empty but was clean, comfortable and everything in the room worked. Breakfast was very pleasant. We... More 

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Guest, Thank you for taking the time to leave a review about your last stay with us. We are delighted to hear that we were able to exceed your expectations and that you had a satisfying time at the hotel. It will be a pleasure to welcome you back for your next trip to Calais. Mrs MAZOUZ Jamila, General... More 

Winchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed December 19, 2014

Well sited in centre of older part of town, with plenty of nearby restaurants and the Market. Twin room a bit small and a little tired. Staff friendly and helpful. Breakfast good but a touch expensive.

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Guest, Thank you for your recent review on our hotel and we were pleased you enjoyed our very central and convenient location. We do look forward to welcoming you back again soon. Kindest regards, MAZOUZ Jamila, General Manager More 

addlestone
Top Contributor
64 reviews 64 reviews
24 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed December 19, 2014

I have been staying at this hotel for years, long before it Was taken over by mercure. Always been very happy with the hotel. Stayed in a twin room which was clean and comfortable albeit a bit small. The reception staff on arrival were very polite friendly and hrlpful. We were told reception was covered 24 hours a day so... More 

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear guest, I would like to thank you for taking the time to write a comment on the Tripadvisor website. Please receive our sincere apologies for the bad experience you had in our hotel . I confess I don't understand what happened, our staff is recognized to be helpfull and friendly ( I think you read the others comments). I... More 

Cresswell, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

Stayed 1 night here on my way to Paris to a business meeting. Centrally located, ideal for 1 night stay, easy access to plenty of restaurants and perfectly suit me. Enjoyed breakfast as well which was continental and good choice of cheese. Will stay here again.

Was this review helpful? Yes
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Brandan, Thank you for your recent review on our hotel and we were pleased you enjoyed our very central and convenient location. We do look forward to welcoming you back again soon. Kindest regards, MAZOUZ Jamila, General Manager More 

Woking, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 17, 2014

This is perfectly located if you are on a one or two day break in Calais. It is situated rigth in the middle of the Rue Royale, which is where all the best bars and restaurants are situated. 50 yds in one direction is the square, all lit up for Christmas! The room was not big but comfortable with a... More 

Was this review helpful? Yes
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear costumer, First of all we would like to thank you for sharing your opinion. My staff and I would like to thank you for the positive opinion you had about our hotel, this give us the feeling to keep on making our best to please our customers We hope to see you again soon! Yours sincerely, Jamila MAZOUZ, General... More 

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Additional Information about Mercure Calais Centre

Address: 34-36 Rue Royale, 62100 Calais, France
Location: France > Nord-Pas-de-Calais > Pas-de-Calais > Calais
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Calais Centre 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Despegar.com, Travelocity, Priceline, ACCOR, TripOnline SA, Odigeo and Tingo so you can book your Mercure Calais Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Calais Centre

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