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All 27 Calais hotels

Mercure Calais Centre

4.0 of 5 Hotel   |   34-36 Rue Royale, 62100 Calais, France
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Mercure Calais Centre
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Ranked #5 of 27 Hotels in Calais
A recent review
3 of 5 stars reviewed 4 weeks ago
Susan J London, United Kingdom
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261 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived in Calais at 7pm and there was only street parking left (car park full). It saved us 15 euros but was a bit stressful having to carry cases in as it felt too insecure to leave them in the car. It took ages to check in (15 in queue). The room was really very nice for the price... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Susan, Thank you for sharing your review on Tripadvisor. Your positive comments are a real encouragement for my team and myself and we thank you. However, I note that your stay was disrupted by the presence of a bar, please excuse us. Our hotel located in City Centre, it is very difficult for us to manage this type of... More

Dilton Marsh, Wiltshire,
Top Contributor
53 reviews 53 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 14, 2014

Its location, right in the centre of the town. A reasonable standard Mercure Hotel; our room was on the small size, but clean and functional. WiFi is free. ALL the staff very friendly and professional. Buffet breakfast excellent but no restaurant for other meals. However, the room- and tray-service did seem quite extensive. But meals are no problem . .... More

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear costumer, Thank you for taking the time to leave a comment on Tripadvisor. Comments like yours are our best reward, I'll ask my staff that the efforts are not wasted. I also see that you enjoyed the location of our hotel, it is true that our location is a plus with respect to the choice of restaurants, bars and... More

Ashby-de-la-zouch, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

Nice clean hotel, comfy beds, lots of restaurants around ( although very pricey). Good breakfast with plenty of choice. Friendly staff, enjoyed 3 nights. Mainly went for the hypermarkets and wine stores. Well worth the trip for cheap wines.

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Angie, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Yours sincerely, Jamila MAZOUZ, General manager More

Prestonpans, United Kingdom
2 reviews
5 of 5 stars Reviewed September 1, 2014

Stayed at the Mercure in Calais Centre twice in July. Ideal spot to visit Arras Britannia Memorial and onward day trip to Paris (Aubervilliers). Super clean hotel, great breakfast buffet, typically French style and friendly staff.

Was this review helpful? Yes
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Neil, Thank you for choosing Mercure Calais Centre on your visit to our city . I am very pleased to see that we met your expectations and you found our location convenient for you. We hope you will remember us for your next stay in Calais and we look forward to welcoming you back. Kindest regards, MAZOUZ Jamila, General... More

Lancashire
Top Contributor
102 reviews 102 reviews
44 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed August 25, 2014

After UK motorway delays and Channel Tunnel issues we were not going to make our booked hotel in reasonable time. This one pulled out of the bag whilst under the sea (yes, mobiles work under there now!) by concierge service. Very short easy drive, decent parking in square close by. Friendly welcome, nice room, other staff helpful. Absolutely super breakfast.... More

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear guest, We would like to thank you for your positive opinion of our hotel. This comment encourages our team and shows that our efforts are not fruitless. We are pleased to note that the services in the room and the reception staff met your expectations. We hope to see you again soon in Calais, Yours sincerely, Jamila MAZOUZ General... More

Glossop, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 22, 2014

We stayed here for 2 nights last week, the rooms are very nicely decorated and very modern furnishings we had a really large Wet Room and plenty of piping hot water. The breakfast was the best I've ever had in European hotels, the scrambled eggs, bacon and lovely tasty sausages were cooked superb, there was also the usual continental breakfast... More

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Maggie, First of all we would like to thank you for sharing your opinion. My staff and I would like to thank you for the positive opinion you had about our hotel, this give us the feeling to keep on making our best to please our customers We hope to see you again soon! Yours sincerely, Jamila MAZOUZ General... More

Wetherby, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 19, 2014

Stayed here many times, it has safe parking, decent sized rooms and comfy beds. Ideal stopover in Calais. Close to several decent bars and restaurants. Not as charming as it was as George Cinq but newly renovated so much smarter..

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MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Robin, Thank you for sharing with the Tripadvisor community your review. We strive to give great and impressive service to all our guest and it makes us happy to read that we made your stay an enjoyable one. We look forward to welcoming you back to our establishment, should your travels bring you back to Calais. Once again, thank... More

Hawkhurst, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

My girlfriend and I were having a short holiday break in Calais, and stayed at the Mercure right in the centre of Calais. We were lucky enough to stay in one of their "Privilege" rooms which was fantastic. Lovely room with a separate small lounge space, with a television as well as the one in the bedroom. It also had... More

Was this review helpful? Yes 2
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear George, First of all we would like to thank you for sharing your opinion. My staff and I would like to thank you for the positive opinion you had about our hotel, this give us the feeling to keep on making our best to please our customers We hope to see you again soon! Yours sincerely, Jamila MAZOUZ, General... More

Paris, France
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

the room was perfect, everything is clean and fresh. The hotel is right in the city center, near to all restaurants and facilities. The receptionist Céline was particularly kind and helpful, always smiling !!

Was this review helpful? Yes 1
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Louis, I am very pleased to read that you enjoyed your stay and found our location ideal. Your review will be shared with all our staff members. I am sure this will encourage them to continue providing the excellent service they have done so far. We look forward to welcoming you back. Kindest regards, Mrs MAZOUZ Jamila, General Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 2, 2014

staff very friendly nothing was too much trouble our room was on the first floor but it wasn't noisy the room was comfortable clean The breakfast was more than ample Would definitely stay again Was centrally located for all shops and restaurants

Was this review helpful? Yes 2
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Claire, Thank you for taking the time to share your opinion about your stay in our hotel. My team and I are very aware of your comments, they encourage us to keep up our efforts so that the benefit we bring you meets your expectations. Waiting for you welcome soon in one of the hotels of the Mercure network,... More

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Additional Information about Mercure Calais Centre

Address: 34-36 Rue Royale, 62100 Calais, France
Location: France > Nord-Pas-de-Calais > Pas-de-Calais > Calais
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Calais Centre 4*
Number of rooms: 41
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Also Known As:
Accor Calais Centre

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