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All 27 Calais hotels

Mercure Calais Centre

4.0 of 5 Hotel   |   34-36 Rue Royale, 62100 Calais, France
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Mercure Calais Centre
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69%
Ranked #6 of 27 hotels in Calais
A recent review
5 of 5 stars reviewed 2 days ago
Robinvip5 Wetherby, United Kingdom
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251 people have reviewed this hotel

Traveler rating
    61
    108
    54
    22
    6
See reviews for
31
132
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41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Wetherby, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here many times, it has safe parking, decent sized rooms and comfy beds. Ideal stopover in Calais. Close to several decent bars and restaurants. Not as charming as it was as George Cinq but newly renovated so much smarter..

Was this review helpful? Yes
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Robin, Thank you for sharing with the Tripadvisor community your review. We strive to give great and impressive service to all our guest and it makes us happy to read that we made your stay an enjoyable one. We look forward to welcoming you back to our establishment, should your travels bring you back to Calais. Once again, thank... More

Hawkhurst, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My girlfriend and I were having a short holiday break in Calais, and stayed at the Mercure right in the centre of Calais. We were lucky enough to stay in one of their "Privilege" rooms which was fantastic. Lovely room with a separate small lounge space, with a television as well as the one in the bedroom. It also had... More

Was this review helpful? Yes 2
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear George, First of all we would like to thank you for sharing your opinion. My staff and I would like to thank you for the positive opinion you had about our hotel, this give us the feeling to keep on making our best to please our customers We hope to see you again soon! Yours sincerely, Jamila MAZOUZ, General... More

Paris, France
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

the room was perfect, everything is clean and fresh. The hotel is right in the city center, near to all restaurants and facilities. The receptionist Céline was particularly kind and helpful, always smiling !!

Was this review helpful? Yes 1
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Louis, I am very pleased to read that you enjoyed your stay and found our location ideal. Your review will be shared with all our staff members. I am sure this will encourage them to continue providing the excellent service they have done so far. We look forward to welcoming you back. Kindest regards, Mrs MAZOUZ Jamila, General Manager More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

staff very friendly nothing was too much trouble our room was on the first floor but it wasn't noisy the room was comfortable clean The breakfast was more than ample Would definitely stay again Was centrally located for all shops and restaurants

Was this review helpful? Yes 2
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Claire, Thank you for taking the time to share your opinion about your stay in our hotel. My team and I are very aware of your comments, they encourage us to keep up our efforts so that the benefit we bring you meets your expectations. Waiting for you welcome soon in one of the hotels of the Mercure network,... More

Norwich
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We needed an unexpected night stop in Calais with our 3 grandchildren, having booked out a day early from a very poor local cheap 'hotel' - false economy. The manager at The Mercure ensured we had appropriate rooms, 3 beds and 2 beds and also gave us a much reduced special rates, one room with a Nesspresso machine and 'cool'... More

Was this review helpful? Yes 1
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear customer, Thank you for taking the time to write a comment on Tripadvisor. Your positive remarks we have much affected my staff and myself, and we thank you. We are trying every day to satisfy our customers to make them spend a good stay in our establishment and you have been able to write it down. My team and... More

Royal Tunbridge Wells, United Kingdom
Top Contributor
68 reviews 68 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Overnight stay, good central position, staff very helpful. The room was small but with a good shower room. Could do with more condiments enough to make tea or coffee for two people! As they say 'You get what you pay for'

Was this review helpful? Yes
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Calais Centre, and we are delighted to hear that you have enjoyed your stay with us. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. We assure you every time you... More

Toulouse
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stayed here for one night over fete nationale so were delighted to find it so close to the beach to view the fireworks. Our room on the second floor was spotless and the bed extremely comfortable..AC was very quiet.The staff were very polite, speaking English back to our French. No dining room but plenty of restaurants in the vicinity... More

Was this review helpful? Yes 2
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear "Toulousain" Thank you for sharing with the Tripadvisor community your review. We strive to give great and impressive service to all our guest and it makes us happy to read that we made your stay an enjoyable one. We look forward to welcoming you back to our establishment, should your travels bring you back to Calais. Once again, thank... More

Lancashire, United Kingdom
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stopped one night on the way south, so ideally situated close to ferry port. Reasonably priced. Easy to find with sat nav. Room small but clean and well equipped. Desk staff LOVELY- so helpful! Speak excellent English! Has own parking but needs reservation. Left refreshed and ready for drive south.

Was this review helpful? Yes 2
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear Catherine, Thank you for taking the time to tell us about your stay at the Mercure Calais Centre, and we are delighted to hear that you have enjoyed your stay with us. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. We assure you every time you... More

North West
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed July 7, 2014

We were given a tiny attic room, with the smallest double bed in the world. The room was on the third floor with narrow stairs and the lift only went to the second floor. The lift wasn't working at all on our second day. It was a very convenient location for the ferry port, bars and restaurants.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
MazouzJamila, Directeur général at Mercure Calais Centre, responded to this review

Dear costumer, Thank you for taking the time to share your experience on TripAdvisor. We regret that the benefit was not at the height of your expectations and we ask you to accept our apologies. Regarding the size of our rooms be aware, nonetheless, that all meet the criteria for classification 4 ****. Also be aware that, when you experience... More

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Additional Information about Mercure Calais Centre

Address: 34-36 Rue Royale, 62100 Calais, France
Location: France > Nord-Pas-de-Calais > Pas-de-Calais > Calais
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Calais Centre 4*
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Also Known As:
Accor Calais Centre

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Amenities

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Hotel Class
Official Description (provided by the hotel)
Ideally located for touring the Opal Coast, the fully-refurbished Hotel Mercure Calais Centre is situated in the city centre, 5 minutes from the ferry terminal and Calais Ville train station.All rooms are spacious and air-conditioned and are equipped with Flat-screen satellite TV, bath and shower and Wi-Fi internet access. ... more   less 
Number of rooms
41

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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