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Holiday Inn Calais - Coquelles

4.0 of 5
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2099 Avenue Charles de Gaulle, 62231, Calais, France (Formerly Hotel Copthorne Coquelles Calais)
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1 room 1 adult
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Holiday Inn Calais - Coquelles
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714 Reviews from our TripAdvisor Community

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Gillingham, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Hmm, hotel itself not bad, nice quiet area. Room spacious, bathroom ok. And then discovered some stains on the toilet seat.. Like someone used it before we came,good I had some disinfectant with me. I found dust as well, bed was clean thank God. I am thinking that for this standard and price should be better. We have been staying... More 

Helpful?
Thank emiliahara
Direction_Coquelles, Front Office Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Mrs Emiliahara Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room quality. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Best regards Gregory More 

A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago via mobile

We arrived just before midnight CET after a very long drive - would have been great if the bar was open but unfortunately not. Sadly, the bathroom was dirty, hair on the floor etc. The one plus point was that the reception staff were very welcoming and accommodating. Clearly a budget hotel but without budget prices, and not that easy... More 

Helpful?
Thank A TripAdvisor Member
Direction_Coquelles, Front Office Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Guest , Thank you for contacting us regarding your experience with the Holiday Inn Coquelles. We greatly appreciate you taking the time to bring this matter to our attention. I apologise for the problems you encountered with regard to the standard of the bathroom in the hotel. I also regret any disappointment and discomfort this caused. Your experience is... More 

Avallon, France
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just outside Coquelles and about two km from the Eurotunnel Terminal this is a great place for a stopover when travelling between France and the UK. It's a very welcoming hotel and we have used it a couple of times so far and would again. Our latest visit saw us upgraded to an executive room which was surprising but much... More 

Helpful?
Thank YorkshireFailte
Direction_Coquelles, Front Office Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Guest Thank you for the feedback on your stay. We are pleased to read that you found comfy and confortable room while staying with us. All the staff of the hotel will appreciate your comment also. See you soon Best regards Gregory More 

Hergenrath, Belgium
Level Contributor
122 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for an early morning Channel Tunnel crossing. Reception staff very good and quick. Also very helpful if your looking for some other restaurant in town. Was upgraded to an Executive room which was very nice. The room was spacious and clean with flat screen TV and a sitting area. Bed was very comfortable. Breakfast the next morning was... More 

Helpful?
Thank John G
Direction_Coquelles, Front Office Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear John Thank you for your positive feedback on your stay in our hotel. We are so very pleased to hear you enjoyed your stay and that you would choose our hotel again. We are very happy to hear our team provided you with an efficient and friendly service. We hope to welcome you soon, Kings regards. Gregory More 

Thirsk, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a business social event in January. The hotel is perfectly acceptable, clean & the staff are very friendly. We also ate there the previous evening and that was fine too, quite French but that's as it should be. Rooms, standard one at least, again acceptable but nothing special. Hard floor which i am never sure about... More 

Helpful?
Thank AG1BSON
Direction_Coquelles, Front Office Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Guest Thank you for taking the time to write about your stay. We are pleased to hear most of your stay was enjoyable and good. Regarding our rooms we inform you that we are goping to renove all the hotel this year. We hope to see you in the future. Best regards Grégory More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

when I first stayed at this hotel in October 2015, I was unable to sleep for three nights due to the noises from the restaurant and from other customers in other rooms above mine. My repeated complaints to the reception made no difference at all. I kept getting uncommitted responses such as “we don't know what the problem is or... More 

Helpful?
Thank helena p
Direction_Coquelles, Front Office Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Helena Thank you for taking the time to convey your comments regarding your recent experience with us. We deeply apologize for the inconvenience you experienced with our different services. Be sure that is not the image that we would like to give. We would like to inform our future guests that they should read your other comments regarding different... More 

London, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

After traveling from London we had this hotel booked to stay for a night before we headed to Paris and it was perfect for that. Staff are very welcoming, the hotel is very clean and the breakfast was just what we needed. It was a great stay for us.

Helpful?
Thank Nasra_hm
Direction_Coquelles, Front Office Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Nasra Thank you very much for these lovely comments on your stay at the Holiday Inn Coquelles. We are so pleased to hear you enjoyed your room and were able to have a good night sleep. We hope to be able to welcome you again in the near future. With kind regards, Gregory More 

Aveyron
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had not booked so when I arrived at the hotel to see the whole atrium/foyer occupied by a business reception I was pessimistic. The reception staff were great and found me a room where I heard nothing of their festivities. The dinner was excellent, and the staff attentive. What would have been an excellent night's sleep was ruined by... More 

Helpful?
Thank BartieAveyron
Direction_Coquelles, Front Office Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear BartieAveyron Thank you for the feedback on your stay. We are pleased to read that you found comfy and confortable room while staying with us. As for your comments on the restaurant, be assured that they will be used to improve this aspect. We hope to welcome you again soon, With kind regards, Gregory More 

Bath, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 3, 2016

This is a clean and tidy hotel that is close to the Ferry Port to cross the channel as well as the Channel Tunnel. It is close to an array of restaurants and bars in Calais with on street car parking. The staff are friendly and speak both French and English. This was a family stay before embarking on a... More 

Helpful?
Thank Paulgaps
Direction_Coquelles, Front Office Manager at Holiday Inn Calais - Coquelles, responded to this review

Thank you very much for these lovely comments on your stay at the Holiday Inn Coquelles. We are so pleased to hear you enjoyed your room and were able to have a good night sleep. We hope to be able to welcome you again in the near future. With kind regards, Gregory More 

Frankfurt, Germany
Level Contributor
82 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed January 1, 2016

Living in Germany, this area is very convenient for meeting family from the UK to be able to shop in France. The Holiday Inn offers good bed and breakfast rates and is easy for the shopping around Coquelles and access to the countryside around Boulogne. The problem is that it never feels clean - the lobby area is fine, but... More 

Helpful?
Thank joegold80
Direction_Coquelles, Front Office Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Joegold 80 Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We could inform you that we will renoved the hotel this year and we hope you will sleep in our new rooms soon. We value your comments and welcome the... More 

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