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Holiday Inn Calais - Coquelles

4.0 of 5
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Avenue Charles de Gaulle, 62231 Calais, France (Formerly Hotel Copthorne Coquelles Calais)
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Holiday Inn Calais - Coquelles
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Ranked #6 of 26 Hotels in Calais
A recent review
4 of 5 stars reviewed 3 days ago
Adolphe S London, United Kingdom
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585 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

OK, well the skinny is that it is close to the Eurostar station and useful for overnight stays. Restaurant is reasonable for dinner, OK for breakfast but on the cheap side. However, I have to say I was disappointed - paid for an executive room, and got one with no working air conditioner, TV, and a non-working phone next to... More 

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London, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When you need to arrive late and leave early you really don't want any hassle or surprises this is the place reception staff quick, efficient and happy to help room clean good with a good shower ample parking. No histrionics great!

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SebMadrid, General Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Adolphe S, Thank you very much for taking the time to share this experience. I am very pleased to read that everything went smoothly and exactly the way you planned it. Looking forward to welcome you back soon Best regards, Sébastien Samséou More 

Portsmouth, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were taken to Coquelles as a business trip by Eurotunnel and stayed in this hotel. We got a friendly welcome, large rooms with very comfortable beds. The bar staff are attentive and welcoming and as for the restaurant, this could be the nicest food and service I've had for a while! Quick, free Wi-Fi too! Lovely place to stay,... More 

Was this review helpful? Yes 1
Direction_Coquelles, Responsable relations clients at Holiday Inn Calais - Coquelles, responded to this review

Dear Ryan E, Thank you for sharing your postive experience. We are happy to read that you enjoyed our large rooms as well as the restaurant and bar. We take great pride in the service we can offer to our clients and I will definitly share your praising words with the staff. Thank you again for your review and we... More 

Portsmouth, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Our final stay in France at the end of our holiday was unexpected, precipitated by a strike by French mariners. Rather than spend an indeterminate time sitting in a vehicle on a chocked dual carriageway we looked for a hotel. We found this holiday inn and what a delight it is. It is in an attractive setting, car parking facilities... More 

Was this review helpful? Yes 1
Direction_Coquelles, Responsable relations clients at Holiday Inn Calais - Coquelles, responded to this review

Dear Arthur 291, We would like to thank you for your positive comments regarding our hotel and staff. We are so glad to hear we were able to offer you a comfortable stay and that you enjoyed our facilities. We are looking forward to welcoming you again when you are on your way to Italy. Sincerely, Lindy More 

Tiverton, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

We have been staying at this hotel overnight en route to and from France and England for over 10 years and usually felt at ease. Not this time though! The service at the bar and in the restaurant was the worst we have experienced anywhere. We waited the best part of an hour for our starter and had finished our... More 

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Direction_Coquelles, Responsable relations clients at Holiday Inn Calais - Coquelles, responded to this review

Dear Sarah B First of all thank you for taking to time to write about your stay with us. We are sorry to hear that after 10 years of staying at our hotel we were unable to show you our qualities during your last visit. Our guests satisfaction is our highest priority so we apologise for not giving you the... More 

Harpenden, UK
Level Contributor
212 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my third stay, having never found anywhere else in Calais satisfactory. It's a large three-storey international-style hotel set in extensive grounds with lawns and shrubs in the countryside on the edge of Coquelles, about fifteen minutes from the ferry port, less from the tunnel. The architect could have done so much more with the exterior if he'd had... More 

Was this review helpful? Yes 1
Direction_Coquelles, Receptionnist at Holiday Inn Calais - Coquelles, responded to this review

Dear UKPeripatetic On behalf of the Holiday Inn Coquelles team I would like to thank you for your positive feedback regarding your stay with us. It is a pleasure to hear that you have selected our hotel for the third time and that we were able to live up to your expectations. We take pride in the calm en restful... More 

Banbury, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is excellent for the channel tunnel. Our room was spacious and clean. The staff were friendly and helpful. Both dinner and breakfast were good. The free wifi was efficient. The bed was comfortable. I would certainly stay here again.

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Direction_Coquelles, Guest Relations Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Alan O I thank you very much for your words and positive feedback about the high standard of our service. It is always a pleasure to observe that our establishment correspond to your expectations. We do our best to offer ideal provision of services to make your stay enjoyable. Our location and our accomodation is a real advantage for... More 

Stockport, UK
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location close to Autoroute. Excellent food in the Restaurant. Comfortable rooms. Ample parking. Very helpful and friendly staff. Only drawback is the swimming pool is closed from 2 - 5pm. Then fills up with non residents. Very close to Cite Europe

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Direction_Coquelles, Guest Relations Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Mrs Magaretpat Thank you for taking the time to write a review following your recent stay with us. It's great to read you had a pleasant stay with us and that you noticed our ideal location. I am pleased to share with you your satisfaction about our personalized service and accomodation. Indeed the swimming pool is closed from 2.00... More 

West Midlands
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is OK for a stop over before traveling back to the UK. The rooms are a little tired but everything works including the free Internet. The bar serves some very nice beers too. Breakfast was OK. Not great but not bad either. Very convenient for shopping before grabbing the tunnel back to the UK.

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Direction_Coquelles, Guest Relations Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Rich_Sue, Thank you very much for your positive feedback. I am very pleased to see that the location of the hotel suited you. Indeed our hotel benefit from an attractive position which offer to our customer lots of advantages. Concerning your experience in our hotel, I am glad to hear that you found your room functional and comfortable. And... More 

Kesgrave, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel 29/06/15. Rooms clean,spacious,but no frills. Had a sandwich in bar,served hot and fresh,however took a long time to arrive. Swimming pool/sauna area requires a face lift. Breakfast adequate but nothing special.overall a good average hotel,with good location for Euro tunnel and Cite Europe, would stay again.

Was this review helpful? Yes 1
Direction_Coquelles, Guest Relations Manager at Holiday Inn Calais - Coquelles, responded to this review

Dear Mr Galandman, First of all, I would like to thank you to write us reviews about your recent stay with us. I am happy to see that your experience in our hotel was positive. We try to do our best to guarantee to our customer the best quality service and I apologize if it did not meet totally your... More 

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