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BEST WESTERN Atlantic Thalasso

3.0 of 5 16, avenue des Pays de Monts, 85160 Saint-Jean-de-Monts, France
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BEST WESTERN Atlantic Thalasso
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BEST WESTERN Atlantic Thalasso
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195 reviews from our community

Traveler rating
    49
    96
    36
    10
    4
See reviews for
34
121
13
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (37)
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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2014

We have just returned from a 3 day spa break. Although the Spa facilities were good with the pool, steam room and sauna rating as very good. The Spa staff were generally very helpful but the overall experience was very disappointing with unacceptable problems with the hotel. The room was fine - clean with a very comfortable bed. The heater... More

Was this review helpful? Yes 3
BDIAD, directrice at BEST WESTERN Atlantic Thalasso, responded to this review

Dear client, I'm reading your message about your recent stay in our hotel, thank you for taking time to write it. We are really concerned in making our client's stay very nice and relax. When you came, we had two waiters sick, wich made the service a little desorganize. All our apologize. As you read with the previous messages, we... More

La Chataigneraie, France
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2014

Very good hotel - rooms very clean, good value. There are examples of some wear and tear (shower rail loose, terrace door catch loose, hallway carpet frayed) but these are really just very minor and did not distract at all from the stay. I challenge anyone not to find imperfections in any hotel, especially at this price. And I would... More

Was this review helpful? Yes
BDIAD, Manager at BEST WESTERN Atlantic Thalasso, responded to this review

Dear Client, Thank you for your message, it's nice to read some good comments. You're right, we have sometime some technical problems and we're going fix everything as fast as we can. We're trying to do our best to offer a friendly, cosy accomodation for people who wants to relax and enjoy the activities available in our hotel or around.... More

West London
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 12, 2013

Stayed two nights here on our way back up to Caen from SW France. This is quite a modern hotel and the only fault I could find with the room was that the bath tap assembly was loose and not even finger tight. However, that was so trivial that I forgot to mention it to Reception until booking out but... More

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Kerrykeel, Ireland
1 review
4 of 5 stars Reviewed September 15, 2013

This is a lovely hotel in a beautiful area. Reception staff were very friendly, helpful and efficient and our room was lovely. The only complaint was the breakfast staff. When we arrived for breakfast some of the tables were occupied, the others had been occupied and not cleared away. We had to ask someone to do this, then the fruit... More

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Cirencester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 7, 2013

Ok, so this is the information I wanted to hear upon arrival "Hello Mr & Mrs X, very pleaseed to have you here. We have the hotel here and the Spa over there. You have free access to the Pool and the Sauna although you need to pay for any of the treatments. Please be aware that to go into... More

Was this review helpful? Yes 1
BDIAD, directrice at BEST WESTERN Atlantic Thalasso, responded to this review

Dear Mister, Dear Madam, I’m sorry to hear you didn’t have a good customer service during your stay. Be sure it’s one of our main concern. We make our staff sensitive to the well-being of our customers. The owner changed two years ago and since, every year we’re having one month of refurbishment. At the end we will have air... More

Cork
Top Contributor
88 reviews 88 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed July 22, 2013

This is a friendly welcoming hotel, with very professional helpful staff. There was more than sufficient car parking for the duration of our stay there. The room was quite spacious. The shower and bathroom were in excellent order. Our room overlooked the hotel swimming pool, which was a bonus. If we have any complaint, it was that the rooms do... More

Was this review helpful? Yes 1
Derby, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 30, 2013

Our 7th stay a this hotel, some changes since a year ago. The reception area has changed and is being overtaken by the extended restaurant, making it difficult to get past the reception area when someone is checking in, it needs the reception desk altering, turn it through ninty degrees, so the area is not blocked. An excellent stay, the... More

Was this review helpful? Yes 2
Ireland
Top Contributor
98 reviews 98 reviews
32 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 1, 2012

Had a lovely 1st night here - bought a great deal on booking.com which included b & b, a cocktail each and a hydro therapy bath each. Used the pool - very very salty! It has a walk in area, a few shower areas, a couple of whirlpools and a bike! Used the steam room and sauna. The hydrotherapy bath... More

Was this review helpful? Yes 2
Dublin
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 6, 2012

Stayed recently for a couple of nights and the staff were not friendly at all. We tried to book a taxi and was told here's a number. The swimming pool had about a foot of water in it, the bar closes very early, which may be the norm for the area, not sure. Our room was clean which is the... More

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Derby, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 20, 2011

Our 6th visit, now a Best Western hotel, renewed throughout, but still a three star hotel with four star ideas, but not fulfilling them ,even though the prices are four star. The hotel seams out of place in the woods, out of town, and still looking a bit tired in places. The staff a fantastic, reception very helpful and friendly,... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Atlantic Thalasso

Address: 16, avenue des Pays de Monts, 85160 Saint-Jean-de-Monts, France
Phone Number:
Location: France > Pays de la Loire > Vendee > Saint-Jean-de-Monts
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Atlantic Thalasso 3*
Number of rooms: 44
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