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All 14 Valenciennes hotels

Mercure Valenciennes

4.0 of 5 Hotel   |   5 Rue du Saint Cordon, 59300 Valenciennes, France
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Mercure Valenciennes
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Ranked #1 of 14 Hotels in Valenciennes
A recent review
4 of 5 stars Reviewed October 11, 2014
JN51 Belfast, United Kingdom
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118 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Belfast, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 11, 2014

Location is very good as it's a short walk from restaurants and the town centre. Staff were friendly and very helpful. This hotel is modern and clean. Rooms are bright, spacious, have a kettle, fridge and safe. Only complaint is the quality of towels in bathroom which could be improved on. Breakfast was self service and food was good. From... More

Was this review helpful? Yes 1
MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Hello Dear Madam ,Sir, The whole team MERCURY Valenciennes thank you for your comments and assure you to continue to do everything possible for your garnd comfort. Looking forward to welcoming you very soon kind regards, Monique DESSENIS More

Peterborough
Top Contributor
59 reviews 59 reviews
17 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed September 25, 2014

Although this is a modern hotel it is without doubt the worst Accor hotel I have ever stayed in. The facilities are limited. NO coffee making facilities, NO restaurant. NO car parking. Breakfast facilities looked extremely limited, so we cancelled our booking for the morning. There is a very limited room service option which could do snacks but again this... More

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MERCURE V, Directeur général at Mercure Valenciennes, responded to this review

Hello Madam, Sir, We thank you for having communicated with us your opinion on our establishment. We are sorry that our establishment does not answer your waits, due to its architecture, its interior design and its environment. The team of the MERCURY VALENCIENNES makes every effort to assure(insure) you the best reception. We ask you to agrèer Madam, Sir, the... More

Chesterfield, United Kingdom
2 reviews
5 of 5 stars Reviewed August 8, 2014

Very central hotel,good choice of restaurants within a few mins walk. Friendly staff, well appointed rooms and a great breakfast - just what you expect from Mercure. Free overnight parking on street but you need to feed the meter in the morning or move on.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage... More

Doncaster
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 5, 2014

A little difficult to locate at first but once we'd got there we were really pleased. The hotel is clean and bright and very close to the centre of town. The room was light and airy and the air conditioning was very welcome. The hotel was extremely quiet with very few guests but this was fine. breakfast was self service... More

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MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Dear Madam , dear Sir , Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly... More

Dublin, Ireland
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 9, 2014

This hotel is centrally located, and easily reached from the train station. It is very modern, and our room was very quiet. We had a standard room, which was clean, but not very spacious. I was very surprised at the poor quality of the towels provided, they were practically threadbare, and one even had a hole in it! Breakfast was... More

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MERCURE V, Manager at Mercure Valenciennes, responded to this review

Dear Sir , Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in MERCURE VALENCIENNES... More

Eastbourne, United Kingdom
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 29, 2014

We stayed overnight on the 26th June. We had a 'superior room', the room was large with a small balcony that looked out over the Cathedral. The lights on the Cathedral make it look Spectacular at night. Opposite the hotel is a shopping centre with the car park for the hotel under the shopping centre. The car park is easily... More

Was this review helpful? Yes 2
MERCURE V, Manager at Mercure Valenciennes, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in Mercure VALENCIENNES... More

Brno, Czech Republic
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 13, 2014

Room was very spacious, ultra modern and every day perfectly cleaned up. Bathroom and toilet were separated, that was really comfortable. And I had the balcony, what a surprise! The hotel is located in the city center just two blocks from the main historic square, but it was really quiet at night there. Staff was very friendly and helpful. Standard... More

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MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Dear Sir JINDRICH, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in Mercure Valenciennes... More

Wollongong, Australia
Top Contributor
109 reviews 109 reviews
48 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed May 8, 2014

From the speedy, friendly check in to a well appointed large sized room (we just had a standard room) this hotel was a winner. The large glass door the small balcony allowed great fresh air into the room. Its centre town location means very easy walking to lots of shopping and restaurants. It is across the road from a shopping... More

Was this review helpful? Yes
MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Dallas, Texas
Contributor
18 reviews 18 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 27, 2014

Normally I am nervous when somebody else makes a hotel reservation for me but was in for a pleasant surprise at the Mercure. I do not speak a lick of French but the staff was very helpful checking in and pointing me in the right direction to grab a cocktail on a Sunday night when the city is pretty much... More

Was this review helpful? Yes 1
MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in MERCURE VALENCIENNES, Best... More

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Additional Information about Mercure Valenciennes

Address: 5 Rue du Saint Cordon, 59300 Valenciennes, France
Location: France > Nord-Pas-de-Calais > Nord > Valenciennes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Valenciennes 4*
Number of rooms: 87
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