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Mercure Valenciennes

4.0 of 5 5 Rue du Saint Cordon, 59300 Valenciennes, France
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Certificate of Excellence 2014
Mercure Valenciennes
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Mercure Valenciennes
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128 reviews from our community

Traveler rating
    82
    40
    4
    2
    0
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23
37
9
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Houston, Texas
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 7, 2015

I stayed here for business twice and the first time I booked my own room. I wanted to ensure I wasn't on a single bed so I booked the king privelege. It really wasn't much more in price than the standard room. But I didn't realize how worth it it really was until my second stay a few weeks later.... More 

Was this review helpful? Yes
MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Hello Dear, All MERCURE VALENCIENNES team take early this year to present his best wishes for Happy New Year 2015. During your last stay in our hotel, you could discover the comfort of our Privilege rooms and we are very happy that they fully meet your expectations. Do not hesitate to contact us during your next visit to make sure... More 

European capitals
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 5, 2014

Very nice breakfast (fresh juice and crepes) Clean and nice bathrooms. However, rooms a bit dark at night (not so much lighting) & No parking below hotel Internet connection allright. Well located in Valenciennes old city center,

Was this review helpful? Yes
MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Hello Sir, All MERCURE Valenciennes team thanks you for your comments and assure you to continue to do everything possible for your comfort. We remain at your disposal for organizing your next stay and so you take advantage of our weekend special offers. Looking forward to welcoming you there soon, Best Regards, Monique DESSENIS More 

Belfast, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 11, 2014

Location is very good as it's a short walk from restaurants and the town centre. Staff were friendly and very helpful. This hotel is modern and clean. Rooms are bright, spacious, have a kettle, fridge and safe. Only complaint is the quality of towels in bathroom which could be improved on. Breakfast was self service and food was good. From... More 

Was this review helpful? Yes 1
MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Hello Dear Madam ,Sir, The whole team MERCURY Valenciennes thank you for your comments and assure you to continue to do everything possible for your garnd comfort. Looking forward to welcoming you very soon kind regards, Monique DESSENIS More 

Peterborough
Top Contributor
61 reviews 61 reviews
18 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed September 25, 2014

Although this is a modern hotel it is without doubt the worst Accor hotel I have ever stayed in. The facilities are limited. NO coffee making facilities, NO restaurant. NO car parking. Breakfast facilities looked extremely limited, so we cancelled our booking for the morning. There is a very limited room service option which could do snacks but again this... More 

Was this review helpful? Yes 1
MERCURE V, Directeur général at Mercure Valenciennes, responded to this review

Hello Madam, Sir, We thank you for having communicated with us your opinion on our establishment. We are sorry that our establishment does not answer your waits, due to its architecture, its interior design and its environment. The team of the MERCURY VALENCIENNES makes every effort to assure(insure) you the best reception. We ask you to agrèer Madam, Sir, the... More 

Chesterfield, United Kingdom
2 reviews
5 of 5 stars Reviewed August 8, 2014

Very central hotel,good choice of restaurants within a few mins walk. Friendly staff, well appointed rooms and a great breakfast - just what you expect from Mercure. Free overnight parking on street but you need to feed the meter in the morning or move on.

Review collected in partnership with Accorhotels.com

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MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage... More 

Doncaster
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 5, 2014

A little difficult to locate at first but once we'd got there we were really pleased. The hotel is clean and bright and very close to the centre of town. The room was light and airy and the air conditioning was very welcome. The hotel was extremely quiet with very few guests but this was fine. breakfast was self service... More 

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MERCURE V, Directrice at Mercure Valenciennes, responded to this review

Dear Madam , dear Sir , Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly... More 

Dublin, Ireland
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 9, 2014

This hotel is centrally located, and easily reached from the train station. It is very modern, and our room was very quiet. We had a standard room, which was clean, but not very spacious. I was very surprised at the poor quality of the towels provided, they were practically threadbare, and one even had a hole in it! Breakfast was... More 

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MERCURE V, Manager at Mercure Valenciennes, responded to this review

Dear Sir , Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in MERCURE VALENCIENNES... More 

Eastbourne, United Kingdom
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 29, 2014

We stayed overnight on the 26th June. We had a 'superior room', the room was large with a small balcony that looked out over the Cathedral. The lights on the Cathedral make it look Spectacular at night. Opposite the hotel is a shopping centre with the car park for the hotel under the shopping centre. The car park is easily... More 

Was this review helpful? Yes 2
MERCURE V, Manager at Mercure Valenciennes, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in Mercure VALENCIENNES... More 

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Additional Information about Mercure Valenciennes

Address: 5 Rue du Saint Cordon, 59300 Valenciennes, France
Location: France > Nord-Pas-de-Calais > Nord > Valenciennes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Valenciennes 4*
Number of rooms: 87
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