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Holiday Inn Express Arras

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3 Rue Docteur Brassart, 62000 Arras, France
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Holiday Inn Express Arras
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Holiday Inn Express Arras
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347 reviews from our community

Traveler rating
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    170
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

A clean, comfortable and convenient hotel with a plentiful buffet breakfast and decent sized rooms spoilt by the unbearable heat in the rooms that meant sleep was disrupted. The heat could not be alleviated by turning it down / off, turning the air con on or opening the window (locked shut). However, as a place to sleep on a trip... More 

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Province of Naples, Italy
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

By all standards (European), the location is great.. right in the middle of the small city, next to the train station [which you never hear] and the restaurants are within walking distance. the staff at the hotel were very helpful, engaging on giving us advice where to go for supper and the best part of all was just taking the... More 

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Slough
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express in Arras is just adjacent to the station and within easy walking distance of the famous squares. You might wish to get a room facing away from the railway line as it can be a bit intrusive. It benefits from secure underground parking which is free for motorcycles. The rooms are well sized and comfortable with... More 

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hampshire
Top Contributor
173 reviews 173 reviews
39 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this Hotel with friends it was good value, with good rooms a 10 minute walk to Town centre A good choice for breakfast and a bar It is opposite the station so there is a little noise and the beds have a plastic mattress cover which is a bit hot

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leiston
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel for the second time. Used underground car park which you have to pay for sadly. Hotel clean and well presented throughout. Modern and very pleasant. Staff helpful and friendly. Room very nice - only criticism was that the corridors were like sauna and even after turning off heating in room little bit too hot to sleep... More 

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Burgess Hill, England, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 17, 2015

After a long journey and arriving in the dark, you do wonder sometimes about what you're about to discover. The hotel is housed within a larger complex of buildings; it's of a certain genre that someone in France thought was arty at the time. Outside walls are decorated with tiles organised at bizarre angles - it looks weird and uncomplimentary... More 

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Charles-Henry A, General Manager at Holiday Inn Express Arras, responded to this review

Dear Guest, Thank you for taking the time to post a review about your stay in our hotel. Unfortunatly we can not anything about the other buildings but we try to improve our hotel each year (fitness center, paintings in the corridors, breakfast room..). We are sorry that the tears on the taps let you a bad feeling about the... More 

Senior Contributor
49 reviews 49 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 4, 2015

Stayed here for a couple of nights on a leisure break funded by IHG reward points. The room was typical but a little tired, with little control over the heating/ cooling and a view of the station( a fair bit of train noise too inevitably). There is a car park under the hotel shared with other local establishments 11.50 Euro... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear thegroundsman, Thank you for sharing your experience online during your recent stay. We appreciate you choosing our hotel and commended our location. However, we are sorry if we fell below your expectation regarding the room condition and as well as our underground parking. We will address these concerns. We assure you that the feedback of our hotel will be... More 

Sunshine Coast, Australia
Top Contributor
117 reviews 117 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 27, 2015

My wife and I stayed here for one night and thought it was very good for the price. The staff were friendly and helpful and the room was small but adequate. We did struggle with the temperature control that didn't seem to want to cool at all, but the substantial and relatively high quality breakfast made up for this given... More 

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 15, 2015

This isn't the review that I wanted to write about the hotel we stayed in for our holiday stay in Arras, but I do feel that we need to get this out there. The hotel itself is nice and works well since it is centrally located and has easy parking. Our complaint is with the management and how we felt... More 

Was this review helpful? Yes 1
Charles-Henry A, Directeur général at Holiday Inn Express Arras, responded to this review

Dear Guest, We are sorry to see that you had a bad experience with our hotel during your last stay. We are also sorry to see that you rate our hotel with one star, whereas you find it "fine". I think this story is a huge misunderstanding. And we do not think you were overcharged. You asked for a large... More 

Hampshire, England
Top Contributor
87 reviews 87 reviews
45 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 2, 2015

We stayed just one night for a quick visit to Arras and the hotel was perfect for our purposes. Location is excellent within easy walking distance of the historic centre. Well signposted for arrivals by car and there is a large underground municipal car park with direct access by lift to the hotel reception. The hotel is just as you... More 

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