The hotel is in a historic building that has enchanted by her beauty. No luxury, but comfortable and reasonably spacious in the room. Very clean and organized. Good service. Hotel well located near the center of Arras. The restaurant offers French cuisine that surprises those who experience it. The hotel offers free wifi but with use limited to a few... More

We stayed here for one night on our journey back to the UK. It was a last minute booking but we were very happy with our choice. The hotel has seen better days - it looks a bit dated - but it was comfortable and welcoming, with free parking and wifi. We had booked a deluxe room and were upgraded... More

We had a night in this hotel, following a breakdown on the motorway, near Arras, the hotel was booked for us by green flag (excellent service) The hotel is located in the centre of Arras, and is both welcoming, and clean. The room was just fine, and the food in the restuarant superb. We were so impressed we intend to... More

We stayed here in December when we got caught in a snow storm on the way to Reims. This was an emergency stop for the night. Overall, we are very pleased with this hotel. Great private and free parking and excellent location. Staff were very friendly and helpful and the room was comfortable and clean. Breakfast was ok as well.... More

We were pleasantly surprised on arriving after some of the reviews. The hotel is set in a quiet pretty courtyard and the whole place has great character. The hotel is freshly decorated and has new carpets throughout. We peeped in the bar and restaurant which we didnt use but they looked very nice. Our room booked was standard but we... More

The room on the first floor was very small, and cramped. We had to put a couple of cases on top of the wardrobe simply so that we could walk around. When we took these cases down, we were covered in a shower of dust, dead insects and fluff. Very unpleasant. But the worst problem was the food. The menu... More

Cannot tell you enough how disappointing this accommodation was. We pre booked this online. How stupid we were... 33 degrees celcius outside!! NO AIRCONDITIONING!!! No fridge!!! Small pokey room with a small box window our only fresh air.. Disgustingly expensive for below average accommodation. Stayed here as thought a "Best Western" guaranteed a "high" standard. WE WERE WRONG!! The 4... More

The hotel is atmospheric and has a courtyard in the centre which provides free parking. The outlook onto it is peaceful, which is just as well as the room was like an oven and I had to have the window wide open all night as there is no aircon. Rooms on the second floor have no elevator and there is... More

Stayed at this hotel in Feb 2010 and we were, eventually, very happy. Our room was spotless, quiet and comfortable if not over large. However, the first room we were given was not at all acceptable; tiny, very low ceiling, no headboard, looking out onto a skylight roof. It felt like a cupboard with a bed squashed in it! The... More