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All 11 Saint-Lary-Soulan hotels

Mercure Saint Lary Sensoria

4.0 of 5 Hotel   |   Jardin des thermes | 18 Route de Soulan, 65170 Saint-Lary-Soulan, France
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Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed September 16, 2013
Steve B Godalming, England, United Kingdom
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159 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Godalming, England, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2013

I have to say that I was very pleased with this hotel. The accommodation was very clean, well presented and very impressive. It was very good value for money and the only fault I can list is there weren't enough staff on the reception or bar (the one girl on reception finished booking us in and then had to serve... More

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mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Many thanks for your feed back about you stay, we are really pleased to see, you enjoyed it. All our team is trained to give priority to guests services, we can have a little ruch sometime and all of us, can give a hand to help otther staff to make sure normal service to guest is well provided. We are... More

pleroma
Top Contributor
66 reviews 66 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 1, 2013

I stayed here one night back in late September 2012. I was hiking on the GR10 from Atlantic to Mediterranean coasts and experienced 48 hours bad weather in the mountains. I was cold, tired and dirty and all my gear was soaking wet. I could not raise anyone to come and open the local gîte d'étape for me so the... More

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mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Thank you very much for your comment, I am sure Guillaume will be glad to receive this compliment. The hospilaty has an other size in our area, your stay has showed it, I am particulrary glad you have find only a service but also a good and personalised help at Mercure Sensoria. Best regards. Rudy Campos. Resp relations Clients. More

Farnham, United Kingdom
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 24, 2013

spent fab few days here over half term. hotel perfectly situated for ski lift, ski hire and village. staff all keen to help, with the atmosphere of an individual hotel rather than a chain. large clean practical rooms and generous buffet breakfast. nice atmosphere, pool table and roaring fire at the bar. ski area great for a few days ,... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2012 via mobile

Don't go there. Nobody are professional. For the restaurant the staff didn't get any training. It's like we are in a cirque with many clown around you. Big delay for the food. There is no organisation!!!! Where is the manager!!!! Not is the restaurant to help is staff!!!!

Was this review helpful? Yes 1
mercuresensoria, Directeur général at Mercure Saint Lary Sensoria, responded to this review

Thank you very much to take some time to post this comment, of course we completly agree with you about the quality of our restaurant service last sunday night. I was not in site for some personal reason, to rassure you at the pick season, I am with the restaurant team every night. Our activity is a little bit complex... More

Bath, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 30, 2012 via mobile

I stayed here and had dinner which looked like in nice restaurants but was of low quality. I expected a device to be able to warm the room a bit but even at this exorbitant price they dont provide you with this posibility. The toilet paper is cheap quality. The sensoria therme spa is not hot as I expected actually... More

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mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Thank you for your comment even if your opinion could be much better, this week end was the very last one of our summer season 2012, hotel is closed now since last sunday night. May be we have missed this appointment, and we are sorry about that, surely weather was not so hot, and heating not conviniant, we have lighted... More

Honolulu, Hawaii
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 2, 2012

The hotel is in an excellent location for taking day trips on a bicycle around the St. Lary area. It is also close to the great Tour de France rides. Unfortunately the grounds are in need of attention, but do show they were once beautiful. Our room was clean, spacious and quiet. I took advantage of the spa services and... More

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Bordeaux, France
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2012

We stayed here for a week in February 2012 and were very happy with every part of the vacation. The hotel was perfectly located for access to the slopes and the surrounding village. The service in the hotel was stellar and the receptionist recommended a restaurant in a nearby village where we had the best meal of our lives (Le... More

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Woodbridge, Virginia
Top Contributor
71 reviews 71 reviews
62 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 9, 2011

Property was in the midst of a much needed renovation. Large room. Nice amenities (Spa) which I did not try. Wonderful breakfast but a bit pricey (14 Euro). Great staff. Adequate English for this non-French speaker. Location in St. Lary is great. Excellent place for cycling. Close to Col du Tourmalet, Peryesourde, Aspin, and at the base of the Pla... More

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Additional Information about Mercure Saint Lary Sensoria

Address: Jardin des thermes | 18 Route de Soulan, 65170 Saint-Lary-Soulan, France
Phone Number:
Location: France > Midi-Pyrenees > Hautes-Pyrenees > Saint-Lary-Soulan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 hotels in Saint-Lary-Soulan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Saint Lary Sensoria 4*
Official Description (provided by the hotel):
Mercure Sensoria is a unique place in the Pyrénées area, a hôtel with 65 rooms completly renovated. The hotel is part of the big thermal complex : Sensoria Spa, Sensoria Wellness center, and fittness center.2 restaurants, a large terrasse with an imposant BBQ, facing the thermal gardens will invite you for a meal or a drink at summertime, in winter the monumental "cheminée" right in the middle of the bar, will inspire you to read or drink in a really nice and cocooning atmosphere.All the family will enjoy Sensoria Rio, surrounded by a splendid decor, directly inspired by the closest and world famous spanish canyons, water is allways 32° temp, pool is very safe for kids (accepted from 3 months old).Our brand new choice of wellness cares, will give you a lot of ideas to prepare or repair your body. ... more   less 
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