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Novotel Saint Avold

Certificate of Excellence
Route Nationale 33, 57500 St-Avold, France
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1 room 1 guest
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Novotel Saint Avold
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301 Reviews from our TripAdvisor Community

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Traveler rating
    86
    157
    46
    9
    3
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129
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16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (62)
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    (62)
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    (43)
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London, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel remains our first overnight stop en-route to our annual holiday to the Austrian Tirol. It is always a most welcoming destination after a long drive, with our room being spacious, clean and very comfortable, with an air-conditioning system that continues to work perfectly! Once more we opted for the very reasonably priced half-board option and whilst last year... More 

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

+ : Very friendly and courteous staff in reception, house cleaning and restaurant. Thank you, guys, girls and madam! Nice refreshments in minibar. - : Worn down although "newish" hotel. 4 dead wasps in window, 5 more killed upon arrival, 1 more killed next morning, access point localized next to window, buzzing inside wall signals residence of wasps. Carpet OK,... More 

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Tonbridge
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our primary stopover enroute to and from Switzerland. The hotel is a haven of peace and tranquility and much needed after a lengthy drive. The receptionists are always welcoming as indeed are those in attendance in the restaurant. Breakfasts are good and represent excellent value and the evening menu is sufficient to satisfy even the most discerning diner.... More 

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Doncaster, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel as a base to explore the border region of Alsace Lorraine and stayed 7 nights (with 2 teenagers!) & wern't disappointed. The hotel itself is quite small and, as other reviewers have noted, could be up-dated as other Novotels are ( we had a deep bath instead of modern shower unit). That said the staff were... More 

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Whitstable, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked online and requested a baby cot. Arrived after a very long drive from Switzerland only for our request not to be fulfilled despite everything confirmed on email. We went to a local hotel instead in the town where the staff could not do enough to accommodate us. I for one won't be using Novotel ever again after this experience

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Bernadette D, Manager at Novotel Saint Avold, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Saint Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You... More 

Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on our way to Austria. It was reasonably priced, the room was made up for the four of us and we were glad to see it after all the channel tunnel delays. Even though it was late at night the staff were friendly and helpful. The room was clean and simple. Breakfast was good and there was... More 

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Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here en route back to the UK arriving late. The room was all made up (sofa bed already out for our son) ready. We'd already eaten so didn't use the restaurant. Breakfast was ok particularly as it was included in the price. A good stopover if you can get the room discounted.

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Utrecht, The Netherlands
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second visit to this hotel. Stayed one night en route to Austria. Hotel rooms are standard Novotel rooms. Pretty well kept this version of Novotel. Nice (non heated) swimming pool to dip in after a long drive. Hotel is in a very quiet location, very much near the American War Cemetery (definitely worth a visit: one of the most beautiful... More 

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