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All 18 Epinal hotels

Mercure Epinal Centre

4.0 of 5 Hotel   |   13 place Emile Stein | BP 242, 88007 Epinal, France
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Mercure Epinal Centre
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Ranked #4 of 18 Hotels in Epinal
A recent review
3 of 5 stars reviewed 4 days ago
SandyG9 Pune, India
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117 reviews from our community

Traveler rating
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    34
    7
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pune, India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Can't do much about it as no good choice in vicinity. This is just average property. Bare minimum facility. Rooms vary in size.. no consistent. Restaurant (does not serve all days) has limited meal options. Even breakfast menu is static weeks after weeks (I stayed for 3 weeks). Poor wifi - depends on your room location. Overall not a value... More 

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Huntersville, North Carolina
Top Contributor
102 reviews 102 reviews
41 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed September 2, 2014

The hotel is close to everything in Epinal, so dining and shopping are all nearby with lots of excellent choices. Hotel desk staff is super friendly and helpful and speak very good English (much needed for me). Rooms are small but tidy. Sometimes, I stayed in rooms with a view off the river behind the hotel - not great, but... More 

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FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear guest, Thank you very much for having shared your view regarding your last stay at MERCURE Epinal. It is a pleasure to read such good comments about our staff. The Wi-Fi access is free in the entire hotel; charged only for download and professional messaging service. It is a real benefit to offer our guest the possibility to park... More 

Top Contributor
65 reviews 65 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 31, 2014 via mobile

Having stayed many times before, this is a great hotel in a superb location with excellent staff. But this year the manager has decided to charge hotel guests for the use of the hotel swimming pool.. And not a nominal charge, but €12 per adult and €3 per child. So an hour in the pool cost €30 for my family-... More 

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Beer-Sheva
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 21, 2014

stayed single at double room for 2 nights during business trip. The room was big enough and had all necessary facilities for a confortable stay. Coffee/tea corner, big flat screen TV, 2 big windows, aircondition (old and noisy), minibar. Good view to Mosell river. The best were excellent hot buffet breakfast served by very nice old lady who helped out... More 

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FRANCOISE R, Responsable réception at Mercure Epinal Centre, responded to this review

Dear Tultul, Thank you very much for sharing your feeling regarding your stay in our hotel. We are always trying to please our guests and all your comments help us. I hope to welcome you soon in Epinal for a next trip. Best Regards, Stephanie More 

New York City, New York
Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 17, 2014

There's nothing really wrong with this hotel. It's just that nothing really stood out. It was plenty clean, the service was very good and it was close to everything you need in Epinal. Aside from that, the room was basic and the wifi was a little spotty.

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FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear LAMONT S, Thank you so much for having shared your views with the Tripadvisor community about your stay in our hotel. It is a pleasure to note that most part of our services pleased you. Your comments help us to improve our quality process. Regarding our internet connection, I just notify it to my provider in order to resolve... More 

Dusseldorf, Germany
Top Contributor
61 reviews 61 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 16, 2014

I stayed as part of a group of friends on tour, for three nights. The staff were entirely friendly on all fronts, and this always makes the difference. The room was clean and well-equipped, although some details will soon need renovation - the bathroom door had seen better days. Breakfast options are many, with a more expensive restaurant option which... More 

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FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear Novindcha, Thank you so much for sharing your view on your stay in our hotel. We are glade to notice that most of our services pleased you. It is a real pleasure for me and my team to read such good comments. Regarding our Spa, we try to satisfy the most guests we can. The exclusive access to our... More 

Grenoble, France
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 2, 2014

I don't know if they have different room (new and old ones) but the price we paid was not correct for our stay. Very old room and furniture, smell of tobacco and dust, poor bath room (from the 80's?), WC not fully functional. Disappointing, Parking is 12.50 euro extra, access to the swimming pool/sauna is again 12 euros. Breakfast again... More 

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Travelers are raving about these Epinal hotels

Senior Contributor
45 reviews 45 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 15, 2014

12.50 euro for the parking. 12 euro the swimming pool. Why while we pay the hotel like 129 euros per night! Hotel was ok though but next time I'll park my car outside. And Tvs on first floor are so bad!! They're changing them now I guess. But started by 4th floor. Anyhow a bit expensive. But not bad ;)

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FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear ATATOUILLE, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. Our hotel being located in the city center, it is a real benefit to offer our guests a car park secured and watched 24h/24. This service is of course on demand of the guest.... More 

Chennai (Madras), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 28, 2013

The hotel is located in town. the front desk staff were kind and courteous. the check-in was smooth and quick. the lifts are very small(strange!!!) which will give you feeling that you are staying in a budget hotel. The room was spacious and the bed was nice and comfortable. Need bit of skill to park the car in the parking... More 

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Additional Information about Mercure Epinal Centre

Address: 13 place Emile Stein | BP 242, 88007 Epinal, France
Location: France > Lorraine > Vosges > Epinal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Epinal Centre 4*
Number of rooms: 60
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