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All 18 Epinal hotels

Mercure Epinal Centre

4.0 of 5 Hotel   |   13 place Emile Stein | BP 242, 88007 Epinal, France
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Ranked #4 of 18 hotels in Epinal
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  • Reviews (103)
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103 people have reviewed this hotel

Traveler rating
    11
    55
    29
    7
    1
See reviews for
16
31
9
44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Top Contributor
50 reviews 50 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Having stayed many times before, this is a great hotel in a superb location with excellent staff. But this year the manager has decided to charge hotel guests for the use of the hotel swimming pool.. And not a nominal charge, but €12 per adult and €3 per child. So an hour in the pool cost €30 for my family-... More

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Beer-Sheva
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 21, 2014

stayed single at double room for 2 nights during business trip. The room was big enough and had all necessary facilities for a confortable stay. Coffee/tea corner, big flat screen TV, 2 big windows, aircondition (old and noisy), minibar. Good view to Mosell river. The best were excellent hot buffet breakfast served by very nice old lady who helped out... More

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FRANCOISE R, Responsable réception at Mercure Epinal Centre, responded to this review

Dear Tultul, Thank you very much for sharing your feeling regarding your stay in our hotel. We are always trying to please our guests and all your comments help us. I hope to welcome you soon in Epinal for a next trip. Best Regards, Stephanie More

New York City, New York
Contributor
15 reviews 15 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 17, 2014

There's nothing really wrong with this hotel. It's just that nothing really stood out. It was plenty clean, the service was very good and it was close to everything you need in Epinal. Aside from that, the room was basic and the wifi was a little spotty.

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FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear LAMONT S, Thank you so much for having shared your views with the Tripadvisor community about your stay in our hotel. It is a pleasure to note that most part of our services pleased you. Your comments help us to improve our quality process. Regarding our internet connection, I just notify it to my provider in order to resolve... More

Dusseldorf, Germany
Top Contributor
61 reviews 61 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 16, 2014

I stayed as part of a group of friends on tour, for three nights. The staff were entirely friendly on all fronts, and this always makes the difference. The room was clean and well-equipped, although some details will soon need renovation - the bathroom door had seen better days. Breakfast options are many, with a more expensive restaurant option which... More

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FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear Novindcha, Thank you so much for sharing your view on your stay in our hotel. We are glade to notice that most of our services pleased you. It is a real pleasure for me and my team to read such good comments. Regarding our Spa, we try to satisfy the most guests we can. The exclusive access to our... More

Grenoble, France
1 review
2 of 5 stars Reviewed June 2, 2014

I don't know if they have different room (new and old ones) but the price we paid was not correct for our stay. Very old room and furniture, smell of tobacco and dust, poor bath room (from the 80's?), WC not fully functional. Disappointing, Parking is 12.50 euro extra, access to the swimming pool/sauna is again 12 euros. Breakfast again... More

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Travelers are raving about these Epinal hotels

Senior Contributor
36 reviews 36 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 15, 2014

12.50 euro for the parking. 12 euro the swimming pool. Why while we pay the hotel like 129 euros per night! Hotel was ok though but next time I'll park my car outside. And Tvs on first floor are so bad!! They're changing them now I guess. But started by 4th floor. Anyhow a bit expensive. But not bad ;)

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FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear ATATOUILLE, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. Our hotel being located in the city center, it is a real benefit to offer our guests a car park secured and watched 24h/24. This service is of course on demand of the guest.... More

Chennai (Madras), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 28, 2013

The hotel is located in town. the front desk staff were kind and courteous. the check-in was smooth and quick. the lifts are very small(strange!!!) which will give you feeling that you are staying in a budget hotel. The room was spacious and the bed was nice and comfortable. Need bit of skill to park the car in the parking... More

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Tyler, Texas
Top Contributor
87 reviews 87 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 3, 2013

This is definately the nicer hotel in Epinal. Very friendly staff. Clean rooms, quiet. A tad pricey, decor very dated. I've stayed here 21 days this year and will be returning in September for 10 more. I've learned to jump at making the reservations because I prefer this hotel - it can book up. The location is a short walk... More

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Honolulu, Hawaii
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 18, 2013

I really enjoyed this hotel; great staff. Avoid the breakfast, it is over-priced for what is provided. Go down the street to one of the bakeries for cheaper and better. That said the hotel is somewhat convenient to the train station, but if hauling luggage the cobble stones give your hands a beating. And it is a slight grade uphill... More

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Additional Information about Mercure Epinal Centre

Address: 13 place Emile Stein | BP 242, 88007 Epinal, France
Location: France > Lorraine > Vosges > Epinal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Epinal Centre 4*
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26 photos of this hotel

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Amenities

Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
In the heart of the city right on the Moselle River, this hotel offers rooms with a personal touch. Ideal for both business and leisure travellers. Area for meetings and functions. Restaurant and terrace overlooking the kayaking course. Relax in our spaincluding swimming pool, Jacuzzi, sauna and Turkish baths. Be pampered in our beauty care and relaxation room. Parking available within the hotel. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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