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Hilton Garden Inn Atlanta North / Johns Creek

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11695 Medlock Bridge Road, Johns Creek, GA 30097
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Hilton Garden Inn Atlanta North / Johns Creek
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Hilton Garden Inn Atlanta North / Johns Creek
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278 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, United States
5 of 5 stars Reviewed 2 days ago NEW

Hotel staff could not have been more attentive. Everyone was happy, courteous and offered assistance. Room was fresh and clean, everything worked, it was quiet, AC and water pressure in shower were great. Restaurant and bar service staff were very pleasant professional. Terrific experience.

Review collected in partnership with Hilton Garden Inn

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Warner Robins, United States
1 review
1 of 5 stars Reviewed 1 week ago

I will never stay here again, I will not be taken advantage of twice by these people. They advertise the room for 98.00 but charged me $206.00 told me that this was the last room available so they double it. So, basically a full hotel is not good enough. We stayed long enough to sleep and left, we had ants... More 

Review collected in partnership with Hilton Garden Inn

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mandycampbell, Director of Sales at Hilton Garden Inn Atlanta North / Johns Creek, responded to this review

Thank you for your quick response to my email. I hope that my explanation on the "starting at $98" pricing advertisement positioned by Google was sufficient. I have addressed the other issues that you had during your stay with our staff and management. I most certainly hope that you accept my offer to personally assist you with your return reservation.... More 

Lynchburg, Virginia
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

I have stayed at the hotel whenever i have traveled to Johns Creek. During my last strip I had booked for 2 nights stay. My flight to Atlanta got canceled due to a maintenance issue and i called up the hotel to let them know about the change in plan. However the hotel staff insisted that i be charged the... More 

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mandycampbell, Director of Sales at Hilton Garden Inn Atlanta North / Johns Creek, responded to this review

Thank you for taking the time to speak with me on the phone on Friday. I was happy to see that we did not actually charge you for the late cancellation. I have emailed the copy to you of the immediate credit to your card the next morning, when management was informed of your valid reason for the late cancellation.... More 

Columbia, South Carolina
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was efficient and friendly. We had a slight problem upon check-in, however they corrected quickly and exceeded our expectations. Breakfast was delicious!! We will return! Thank you for your hospitality!!!!

Review collected in partnership with Hilton Garden Inn

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mandycampbell, Director of Sales at Hilton Garden Inn Atlanta North / Johns Creek, responded to this review

I love the title of "AWESOME" on your review! It is always our goal to exceed expectations.... I will most certainly let the breakfast staff know that you enjoyed your meals! We will all look forward to your return! More 

Managua
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this Hilton Garden Inn more than once and our experience has always been positive. If there is a problem of any kind, the staff cheerfully solves it. The breakfast is very good with lots of variety. Nice lobby area and a pleasant bar area. Highly recommended.

Review collected in partnership with Hilton Garden Inn

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Greensboro, GA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was Excellent!!!! We would definitely stay at this Hotel again. Everyone was very nice and friendly. The food was awesome. The rooms were very clean! The hotel lobby was very welcoming stock with a variety of snacks and drinks. I felt like I was at home. I would reccommend this hotel to my family and my friends. Thank you... More 

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Toronto, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Lobby bar was great and open till 11pm. The complementary laundry came in handy. Shuttle bus to restaurants worked out well. Very helpful and friendly staff and enjoyed the breakfast. Hotel is in a great location..

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Tallahassee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Rooms were excellent, and the breakfast was very good. The staff was very accommodating, and the location very good for the purposes of our visit. The occasion was a wedding, and the hotel was an excellent choice for all the attended.

Review collected in partnership with Hilton Garden Inn

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room had an unpleasant smell. Bathroom fan did not work. Lots of bugs in the pool. The Breakfast is NOT complimentary, it was good at a good price but just a heads up. Convenient to the Hospital . I did expect more from the Hilton but you get what you pay for.

Review collected in partnership with Hilton Garden Inn

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Forestdale, Rhode Island, United States
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel on my visit to Johns Creek for a family wedding. Excellent choice that delivers on the Hilton promise. The breakfast was complimentary (Hilton Honors) and good quality. The amenities were convenient and clean.

Review collected in partnership with Hilton Garden Inn

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