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Hyatt Place Johns Creek

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11505 Medlock Bridge Road, Johns Creek, GA 30097
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1 room 1 guest
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Hyatt Place Johns Creek
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99 Reviews from our TripAdvisor Community

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Traveler rating
    35
    29
    17
    12
    6
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31
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Las Vegas, Nevada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Rene at front desk made it so easy to make reservation, and was so efficient. It was the perfect location for us. Room was clean. Didn't eat breakfast there, but it looked good...The staff was very friendly and accommodating.

Review collected in partnership with Hyatt Hotels

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Eatonville, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

First of all the two star is for the staff be excellent and helpful, but the rooms are terrible at least the two I saw. The first room I entered smelled like cigarets and just felt dirty. The second room they gave me you think would have been cleaner but it was not. Great staff but hotel sure dose need... More 

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day David P, Thank you for posting a review regarding your experience with us and we appreciate the compliments on our staff. I apologize that your experience was not a good one. We are a non smoking hotel and we do our best to enforce our policy so that our rooms stay smoke free. We are working on additional... More 

Columbus, Georgia
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Room price was superb. Lobby, check-in, reception, attentive staff. Room very clean, big AC unit, ergonomical, and ultra quiet. Perfect sleep both nights. No hallway noise or doors slamming, etc. Later during the day we found accesibility to shops and dinning nearby. The grab-n-go item are overpriced. Visit the nearest Kroger just one block north and get your snacks there.... More 

Review collected in partnership with Hyatt Hotels

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Fee551, Thank you very much for posting a review regarding your stay with us. We appreciate the compliments and we are pleased that you enjoyed your stay with us. It is our goal to ensure that our guest have the best stay possible when staying with us. We certainly look forward to serving you in the future so... More 

Macon, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I always look forward to staying at Hyatt Place near Johns Creek Pkwy because it has such a good atmosphere and the beds are so comfortable. I always get a great night's sleep when I'm there. I believe you can count on a good nite as well.

Review collected in partnership with Hyatt Hotels

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Trennes D, Thank you for taking the time to post a review regarding your stay with us. A good night sleep is so important and we are pleased that you enjoyed your stay with us. We certainly look forward to serving you again in the future. Have a wonderful day! More 

John's Creek, United States
1 review
5 of 5 stars Reviewed July 20, 2015

I have never been to a property where the team was so outgoing and friendly. Even the housekeepers went out of their way to greet me in the hallways! I was excited to hear that the hotel would be updated soon as well!

Review collected in partnership with Hyatt Hotels

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Bobby H, Thank you very much for taking the time to post a review regarding your stay with us. We are pleased that you enjoyed your stay. Thank you very much for the compliments on the staff. As a team, it is always our goal to ensure that our guest have the best stay possible. We look forward... More 

Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 9, 2015

This is the second time our AAU girls basketball teams stayed at this hotel (4-8 July 2014) & I noticed a big difference when I walked in. I didn't have to ask...had to be a change in management. July 2014: Super nice, friendly staff that made us feel welcomed. When we checked in our keys were ready. Clean comfortable room.... More 

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day cgoode39, Thank you for posting a review regarding your stay with us. I apologize that your visit this year was not as pleasant as last year. We certainly appreciate that you did give us another try this year. Please know that your feedback is very important to us and it has been reviewed with my management team so... More 

New York, United States
1 review
5 of 5 stars Reviewed July 8, 2015

It was my 1st experience visiting Atlanta and I am very satisfy about my hotel, room, service and food. Thank you very much, I appreciate what the hotel gave me. I expect visit your facilities next year.

Review collected in partnership with Hyatt Hotels

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Marcos O, Thank you very much for taking the time to post a review regarding your stay with us. We are pleased that your first experience with us was a pleasant one and that you will chose us again in the future. We look forward to serving you again. Have a wonderful day! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 30, 2015

First room had a dead roach on the bathroom floor. Second room had dirty q-tip on guest room floor. Air conditioning unit was so loud it was hard to sleep. Remote for TV had no cover on battery compartment so batteries fell out every time I picked it up. Way overpriced for what you get.

Review collected in partnership with Hyatt Hotels

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Skyeking5, Thank you for posting a review regarding your stay with us. I truly apologize for the issues you experienced with the bug and the q-tip in the room. I also apologize the at the AC unit was too loud. I have gotten with my housekeeping team as well as my Chief Engineer so that we can correct... More 

Decatur, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2015

We stayed overnight. The rooms were clean. It would have been nice to have a microwave in the room. There was no disposable cups. Just two glasses to drink out of. It was me my husband and son, we had to share glasses to drink out of.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Arita G, Thank you very much for posting a review regarding your stay at our hotel. Although our guest rooms don't come with a microwave in it we do have them available upon request along with disposable cups and additional glasses for their room. There is also a microwave available for our guest which is located in the... More 

Perry, Georgia, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2015

This hotel was a wonderful choice. It is close the Emory Hospital, very clean, & a wonderful breakfast. The only negative for me was the fact that the ice machines are only on the odd numbered floors. For a woman traveling alone i didn't like having to go to another floor for ice. At the very least they should have... More 

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Peggy C, Thank you very much for posting a review regarding your stay at our hotel. Also thank you for your comment regarding the ice machines being located on every other floor. We will certainly be sure to mention this to our guest when checking in as we understand your concern with having to go to another floor... More 

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