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All 2 Johns Creek hotels

Hyatt Place Johns Creek

3.0 of 5 Hotel   |   11505 Medlock Bridge Road, Johns Creek, GA 30097
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Ranked #2 of 2 Hotels in Johns Creek
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 weeks ago
dp20019 Alexandria, Virginia
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67 reviews from our community

Traveler rating
    29
    20
    9
    7
    2
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19
4
10
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Yorktown, Virginia
1 review
2 of 5 stars Reviewed 4 weeks ago

First, let me acknowledge that yes, it's a pretty hotel. Modern. New. Cool tiles and dark wood, blah blah blah. Normally I go for that stuff. But in this case, it's style over substance. I cannot overempasize how tiny this place is. Our room was incredibly cramped, as though they were trying to save on every inch. A sliver of... More

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Yorktown, Virginia, Thank you very much for taking the time to post a review regarding your stay at our hotel. We truly apologize that our hotel and service did not meet or exceed your expectations. Please know that your review is taken very seriously and action steps are being put in place to correct the items that are... More

Alexandria, Virginia
2 reviews
4 of 5 stars Reviewed 5 weeks ago

I absolutely enjoyed my stay and will definitely come back in the future. The staff were very friendly. My room had a little stench, the couch was comfortable but a little dated and smelly, and the ironing board had a ton of stains on it. There was a nice size television in the room and with decent channels and there... More

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Alexandria, Thank you very much for posting a review regarding your stay at our hotel. We appreciate all of your positive comments and the comments on items made us a few points from perfect will be addressed and corrected. Please know that your feedback is valuable to us and it is greatly appreciated. We look forward to serving... More

Bayside, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 12, 2014

This hotel is located conveniently on a major thoroughfare with lots of shopping and restaurants in the vicinity. Drive in my rental car to Atlanta International Airport took about 50 minutes during late morning hours including a fuel stop. The exterior of the hotel is nice and the layout of lobby is unusual in that, reception shares a same counter... More

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Wuon, Thank you for posting a review regarding your stay at our hotel. We do our best to ensure that our guest have the best stay possible. We are happy that you enjoyed our food and beverage offerings at breakfast. Look for great changes coming in the future to our hotel. Again, thank you for your post and... More

Placentia, California
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 10, 2014

Clean is my priority in a hotel room. This one had not been vaccuumed - we found other people's stuff in the carpet, as well as ceiling material that had fallen in a recent leak from the floor above. Other than that, the room had everything we needed, and a decent buffet breakfast. OK for one night.

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Diane, Thank you very much for your post regarding our hotel. I apologize for the room you stayed in having issues. Our engineering team is reviewing all guest rooms to correct any issues such as these. We appreciate your post and please know actions are in place to correct any guest room issues, this also includes any cleanliness... More

Edmonton
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 4, 2014

I stayed at Hyatt Place John Creeks for 3 nights on a business trip. The staff were amazingly friendly and helpful. The room was nice and clean. The hotel is right on a main road but surprisingly very quiet. I would recommend it to anyone.

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day AsianDiva, Thank you very much for posting a review regarding your stay. We are very pleased that you enjoyed your stay and we look forward to serving you in the future. Have a wonderful day! More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 30, 2014

I have recently stayed at the Hyatt in John's Creek. I have stayed there for a week. The desk staff, maintenance, and custodial staff were very friendly and engaging. They were always willing to help. Issues: I got bit by two spiders that left irritation and itching. The pull out couch that I slept on was dusty and stained; triggering... More

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Greg9138, Thank you for your post and the compliments on our staff. I truly apologize that you were bitten by spiders. Because our hotel is heavily landscaped and we have a lake with a walking trail behind our hotel our exterminating company treat outside as well as the guest rooms to try and keep bugs out of our... More

Huntsville, Texas
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 29, 2014

Our softball team stayed at this hotel from Sunday, July 13 through Friday, July 18 and we had no complaints during our stay. The hotel was close to the softball fields and there were lots of restaurants and shops to visit. The rooms were clean and spacious. The only complaints, the gym could stand to be a little larger with... More

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Evaggelia6754, Thank you very much for posting a review regarding your stay at our hotel. We are pleased that you enjoyed your stay. Although our fitness center is small we do have other options at a local fitness center near our hotel that is complimentary to our guest. Again thank you for your review and we hope to... More

Blythewood
2 reviews
5 of 5 stars Reviewed July 7, 2014 via mobile

Our girls AAU basketball team stayed at this hotel from July 4 through July 8. The staff was wonderful! I called the hotel on very short notice in need of about 20 rooms. The sales rep was very accommodating to my request. I received a phone call on the day we were to check in, to verify that everyone was... More

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Roni, Thank you very much for posting a review about your stay. We are very happy that you and the rest of your team enjoyed your stay. We were very happy that we could accommodate you and your group. It is was our goal to ensure that everyone enjoyed their stay and that their request were met. Again,... More

Bel Air, Maryland
Top Contributor
60 reviews 60 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 13, 2014

I've actually stayed at this Hyatt twice, in April 2012 and April 2014 for some business training. The hotel is just off of GA Rt 141, which is heavily traveled. The sound insulation must be pretty good, as I don't recall hearing any cars or trucks while I was there. The room is more of a mini-suite, with one side... More

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good afternoon Jerrys01, Thank you very much for your post regarding your stay at our hotel. We are glad that you enjoyed your stay and that you were able to enjoy walks around the lake behind the hotel. Also thank you for your assistance regarding the internet issue. Have a wonderful day and we hope to serve you in the... More

Wroclaw, Poland
Top Contributor
120 reviews 120 reviews
40 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 13, 2014

This was my first experience with Hyatt Place formula so I was a little bit shocked by the breakfast limited to burgers or some powder made scrambled eggs. Please read their website not to make the same mistake. Our ground level room was dark and full of heavy air. Air-conditioner was either dirty or old not refreshing it at all.... More

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Palek, Thank you for posting a review regarding your stay at our hotel. I truly apologize that your stay was not a pleasant one. It is always our goal to ensure our guest enjoy their stay with us. Regarding your room, our property has lots of trees and landscape some of the rooms on the ground floor are... More

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Additional Information about Hyatt Place Johns Creek

Address: 11505 Medlock Bridge Road, Johns Creek, GA 30097
Phone Number:
Location: United States > Georgia > Johns Creek
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Johns Creek 3*
Number of rooms: 122
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Also Known As:
Hyatt Place Johns Creek Hotel Duluth
Hyatt Place Duluth
Hyatt Duluth
Duluth Hyatt

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