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Hyatt Place Johns Creek

3.0 of 5 11505 Medlock Bridge Road, Johns Creek, GA 30097
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Certificate of Excellence 2014
Hyatt Place Johns Creek
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Hyatt Place Johns Creek
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73 reviews from our community

Traveler rating
    31
    20
    12
    8
    2
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21
6
10
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salisbury, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff went above and beyond to make our stay wonderful. The room we stayed in was large and comfortable (the beds were a little small when we are used to sleeping in a king size bed). We had 2 of our grand children with us and we all had plenty of room to spread out. Breakfast was a little... More 

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Macon, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I had hoped with the price point being in the high range this hotel would be pretty nice. Bit of a let down. It seems to have had upgrades in the lobby but the room felt out of date. The sofa was nice but it was caving in in some parts when you sit on it. The television did not... More 

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Jade_0401, Thank you very much for posting a review regarding your stay at our hotel. For 2015 we have some great projects lined up that will enhance the look of our guest rooms. Our maintenance staff is also working correcting the items in the rooms such as checking all TV's for any issues and checking the remotes to... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm a Marriott Platinum member so I'm not in Hyatt properties much. My client is very close to this property and has a special rate so this was a first in this Hyatt Place. I checked in relatively late, almost 10pm. I received a friendly and prompt greeting. They had my program materials and confirmed I could get them in... More 

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Courjester17, Thank you very much for posting a review regarding your stay here at our hotel. We are pleased that you enjoyed your stay as it is always our goal to deliver the best service possible. We truly appreciate your feedback and we look forward to serving you in the future. More 

Jacksonville, Florida
Top Contributor
130 reviews 130 reviews
19 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 5 weeks ago

This hotel, located in a great section of Johns Creek, was a disappointment. The small lobby has a desk that doubles as check-in and food bar (no one there when we arrived until a woman sitting at a table "found' someone to check us in). The room was relatively large but was dark and dingy, with a dirty look although... More 

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day DMarun, Thank you for your review regarding your stay. We apologize that our hotel fell to meet your expectations and please know that your feedback will be reviewed among my team so that we can discuss how to improve on the areas we failed on. We want our guest to have a great stay and anything less than... More 

Atlanta, Georgia, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2014

Modern hotel, easy access from street. Tasty breakfast buffet, but small selection variety. Two newspaper choices. Bar with capuccino machine is built in. Good service by front desk. Clean, and bustling with activity. Fast check in, but I was first in line.

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Joseph, Thank you very much for posting a review regarding your stay at our hotel. We are pleased that you enjoyed your stay as it is always our goal to ensure that our guest have the best stay possible. We hope to be able to service you in the future. Have a wonderful day. More 

Texas
Top Contributor
99 reviews 99 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 4, 2014

While we love Hyatt and are devout Hyatt people, this Hyatt Place was a bit disappointing. The staff was nice. However, the hotel must be old because our room was a bit worn and dingy which made me feel like it wasn't quite that clean. Not sure they could do anything about the elevators but they were the slowest elevators... More 

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Seejules, Thank you very much for posting a review regarding your stay at our hotel. We want our guest to have the best stay possible when staying with us and providing them with great service and a room that they can enjoy will ensure we have met our goal. Please know that we value your feedback and we... More 

Yorktown, Virginia
2 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 2, 2014

First, let me acknowledge that yes, it's a pretty hotel. Modern. New. Cool tiles and dark wood, blah blah blah. Normally I go for that stuff. But in this case, it's style over substance. I cannot overempasize how tiny this place is. Our room was incredibly cramped, as though they were trying to save on every inch. A sliver of... More 

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Yorktown, Virginia, Thank you very much for taking the time to post a review regarding your stay at our hotel. We truly apologize that our hotel and service did not meet or exceed your expectations. Please know that your review is taken very seriously and action steps are being put in place to correct the items that are... More 

Alexandria, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 27, 2014

I absolutely enjoyed my stay and will definitely come back in the future. The staff were very friendly. My room had a little stench, the couch was comfortable but a little dated and smelly, and the ironing board had a ton of stains on it. There was a nice size television in the room and with decent channels and there... More 

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Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Alexandria, Thank you very much for posting a review regarding your stay at our hotel. We appreciate all of your positive comments and the comments on items made us a few points from perfect will be addressed and corrected. Please know that your feedback is valuable to us and it is greatly appreciated. We look forward to serving... More 

Bayside, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 12, 2014

This hotel is located conveniently on a major thoroughfare with lots of shopping and restaurants in the vicinity. Drive in my rental car to Atlanta International Airport took about 50 minutes during late morning hours including a fuel stop. The exterior of the hotel is nice and the layout of lobby is unusual in that, reception shares a same counter... More 

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Wuon, Thank you for posting a review regarding your stay at our hotel. We do our best to ensure that our guest have the best stay possible. We are happy that you enjoyed our food and beverage offerings at breakfast. Look for great changes coming in the future to our hotel. Again, thank you for your post and... More 

Placentia, California
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 10, 2014

Clean is my priority in a hotel room. This one had not been vaccuumed - we found other people's stuff in the carpet, as well as ceiling material that had fallen in a recent leak from the floor above. Other than that, the room had everything we needed, and a decent buffet breakfast. OK for one night.

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Diane, Thank you very much for your post regarding our hotel. I apologize for the room you stayed in having issues. Our engineering team is reviewing all guest rooms to correct any issues such as these. We appreciate your post and please know actions are in place to correct any guest room issues, this also includes any cleanliness... More 

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Additional Information about Hyatt Place Johns Creek

Address: 11505 Medlock Bridge Road, Johns Creek, GA 30097
Phone Number:
Location: United States > Georgia > Johns Creek
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Johns Creek 3*
Number of rooms: 122
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Also Known As:
Hyatt Place Johns Creek Hotel Duluth
Hyatt Place Duluth
Hyatt Duluth
Duluth Hyatt

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