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Hyatt Place Johns Creek

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11505 Medlock Bridge Road, Johns Creek, GA 30097
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Hyatt Place Johns Creek
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Hyatt Place Johns Creek
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78 reviews from our community

Traveler rating
    32
    22
    14
    8
    2
See reviews for
22
8
10
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Spacious rooms with very little functionality since there is no way to separate them. Even the TV location is absurd - doesn't belong to any room - stuck in the middle. The bathroom is so tiny - smaller than the one we had on our last cruise. One wash basin outside the bathroom. The entrance to the bathroom is quite... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day yefims2015, Thank you for posting a review regarding your stay at our hotel. I apologize that our room size and layout didn't meet your expectations. Although we can't change the layout of the room, it is our goal to always provide our guest with a clean room and great service. We appreciate your feedback and we will share... More 

SGB1234
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 17, 2015 via mobile

My husband and I had a nice stay at the Hyatt Place Johns Creek. It is located in a very nice area, with plenty of shopping and restaurants close by. Our room was spacious with the exception of the bathroom. The sink is in the room and the shower and tub are squeezed into a tiny bathroom. The bathroom was... More 

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day SGB1234, Thank you very much for posting a review regarding your stay with us. We are very pleased that you enjoyed your stay with us and please know that we will continue to work our offerings so that you can have the best stay possible from the breakfast offerings to the guest rooms. Again thank you very much... More 

Birmingham, Alabama
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 15, 2015

Stayed here for one night and would not want to stay longer. Location was really close to loads of nice shopping and restaurants. We have never been to this area before but the city, Johns River, seems very nice, lots of country clubs and expensive neighborhoods around. Rooms were clean but if you looked twice - there were bits of... More 

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Karen, Thank you very much for posting a review regarding your stay at our hotel. We appreciate your feedback and please know that we are always looking to improve our breakfast offerings as we want our guest to enjoy our breakfast offerings when staying with us. We are also looking to make some enhancements to our guest room... More 

Top Contributor
110 reviews 110 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 21, 2015

Room was good, and beds were comfortable. We stayed 4 nights and would stay here again when back in the area. We added another night also. The breakfast was well stocked and had a good variety. There was plenty of room to sit and eat. The staff was very friendly and helpful. Would stay here again if needed. Thx for... More 

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day jweith, Thank you very much for posting a review regarding your stay at our hotel. We are please that you enjoyed your stay as that is always our goal for each of our guest when staying with us. Your survey will be shared with the staff and we hope to serve you again in the future. Have a... More 

Nashville, Tennessee
Top Contributor
63 reviews 63 reviews
4 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 12, 2015

This hotel gets all of the major things I look for right. First, the rooms are very clean. There were a few stains on the carpet, but that's not a big deal to me. The beds, bathroom, and all of the really important things were very clean. Next, the front desk staff were very professional and courteous. At one point... More 

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day AV8R_Cy, Thank you very much for your review on our hotel. We are pleased that you enjoyed your stay and that our breakfast offerings were to your satisfaction. It is always our goal to provide the best service and amenities possible and we are always looking for ways to enhance our guest experience. For 2015 we have some... More 

Salisbury, Maryland
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2014

The staff went above and beyond to make our stay wonderful. The room we stayed in was large and comfortable (the beds were a little small when we are used to sleeping in a king size bed). We had 2 of our grand children with us and we all had plenty of room to spread out. Breakfast was a little... More 

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Babbling50, Thank you very much for taking the time to post a review regarding your stay at our hotel. We are pleased that you enjoyed your stay and we certainly look forward to hosting you and your family again. Have a wonderful evening! More 

Macon, Georgia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 2, 2014

I had hoped with the price point being in the high range this hotel would be pretty nice. Bit of a let down. It seems to have had upgrades in the lobby but the room felt out of date. The sofa was nice but it was caving in in some parts when you sit on it. The television did not... More 

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Jade_0401, Thank you very much for posting a review regarding your stay at our hotel. For 2015 we have some great projects lined up that will enhance the look of our guest rooms. Our maintenance staff is also working correcting the items in the rooms such as checking all TV's for any issues and checking the remotes to... More 

Senior Contributor
35 reviews 35 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 19, 2014

I'm a Marriott Platinum member so I'm not in Hyatt properties much. My client is very close to this property and has a special rate so this was a first in this Hyatt Place. I checked in relatively late, almost 10pm. I received a friendly and prompt greeting. They had my program materials and confirmed I could get them in... More 

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Courjester17, Thank you very much for posting a review regarding your stay here at our hotel. We are pleased that you enjoyed your stay as it is always our goal to deliver the best service possible. We truly appreciate your feedback and we look forward to serving you in the future. More 

Jacksonville, Florida
Top Contributor
143 reviews 143 reviews
19 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed November 17, 2014

This hotel, located in a great section of Johns Creek, was a disappointment. The small lobby has a desk that doubles as check-in and food bar (no one there when we arrived until a woman sitting at a table "found' someone to check us in). The room was relatively large but was dark and dingy, with a dirty look although... More 

Was this review helpful? Yes
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day DMarun, Thank you for your review regarding your stay. We apologize that our hotel fell to meet your expectations and please know that your feedback will be reviewed among my team so that we can discuss how to improve on the areas we failed on. We want our guest to have a great stay and anything less than... More 

Atlanta, Georgia, United States
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2014

Modern hotel, easy access from street. Tasty breakfast buffet, but small selection variety. Two newspaper choices. Bar with capuccino machine is built in. Good service by front desk. Clean, and bustling with activity. Fast check in, but I was first in line.

Was this review helpful? Yes 1
Donna L, General Manager at Hyatt Place Johns Creek, responded to this review

Good day Joseph, Thank you very much for posting a review regarding your stay at our hotel. We are pleased that you enjoyed your stay as it is always our goal to ensure that our guest have the best stay possible. We hope to be able to service you in the future. Have a wonderful day. More 

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