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Novotel Suresnes Longchamp

4.0 of 5 7 rue du Port aux Vins, 92150 Suresnes, France
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Novotel Suresnes Longchamp
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Novotel Suresnes Longchamp
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213 reviews from our community

Traveler rating
    45
    95
    44
    18
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Worthing, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We stayed there to go to the racing at Longchamps with friends, but we did drive into Paris from there and it didn't take too long to do so. It is about a 15-20 minute walk to the races so a lot cheaper than a taxi Hotel was in a quiet area with some very nice restaurants nearby. Was a... More

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Alexis N, Directeur général at Novotel Suresnes Longchamp, responded to this review

Dear Customer, We are pleased to know that you enjoy your stay in our hotel. The hotel is actually located 15 minutes walk from Longchamp. The Novotel Paris Suresnes Longchamp is actually the best location to combine a visit to Paris and the Prix de l'Arc de Triomphe. We hope to welcome you again in our hotel. Best regards. Alexis... More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently visited this hotel for the horse racing at Longchamps. It is an excellent location only 10-15 min walk from racecourse. The hotel is on outskirts of city but the little town is very pleasant with town square full of bars and restaurants. The hotel is standard and clean but has good facilities including tea making facilities, hair dryer... More

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Alexis N, Directeur général at Novotel Suresnes Longchamp, responded to this review

Dear Sarah, I would like to thank you for having chosen the Novotel Paris Suresnes Longchamp for your stay in Paris I am glad that you had enjoyed your stay with us and had enjoyed the Longchamp Horses Races. I hope to have the pleasure of welcoming you again in our hotel. Yours sincerely, Alexis NICOLAS More

Munich, Germany
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are in Paris trip and choose this hotel for our 4days stay. Hotel is at bank of Seine river in peaceful and quite area of Suresnes. Staff was friendly and allowed me to prepare kids food in their kitchen which is great relief for Parents. You can reach out to bus stop in 2 minutes (bus number 153) and... More

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Bucharest, Romania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

It's a lovely place in Suresnes, near Paris, in a residential part of Paris (Suresnes). The room is large enough for 2 adults or, even, 2 adults and a child. Clean and quite hotel. Recommended for business or leisure trips.

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Sydney
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 8, 2014

I know what to expect with Novotel, but the staff here really didn't seem to care whether you were happy or not, needed any help with your luggage (single woman, stairs from street to reception), how many times you had to come back to get your room key reprogrammed (it was nowhere near my phone!). On the upside, complimentary water... More

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Alexis N, Directeur général at Novotel Suresnes Longchamp, responded to this review

Dear Jacmell, We are sad to hear that your stay with us was not up to your expectations. We have taken note of your remarks to improve our customer satisfaction. I present my apologies for the bad experience. Best regards. Alexis NICOLAS More

Llanelli, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Stayed for 3 nights from Monday 25th to 28th August to visit Paris for the first time with family of 4. (2 boys aged 10 and 12). Arrived at 3.00pm. Easy check in, excellent secure overnight parking. 13 euros per night. Unfortunately on the day of arrival it was absolutely pouring with rain and we stayed in the room that... More

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Alexis N, Directeur général at Novotel Suresnes Longchamp, responded to this review

Dear Alun S, Thank you very much for your comment on our hotel. We are happy to know that you had a good stay with us. Hope to see you again. Best regards. Alexis NICOLAS More

Dublin, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 23, 2014

We stayed here for two nights. The hotel itself was clean and comfortable and the staff were polite but of little help when we asked for guidance in relation to going places. It took almost two hours to get to place de la Concorde. First we had to wait ages at the bus stop to get to the subway. The... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 9, 2014 via mobile

Very very disappointing experience of what is usually good Novotel standards. We arrived early evening on. Friday after travelling over from England with 3 small children. We had booked 2 rooms and asked for them to be interconnecting. Woman on the desk said it was not possible and there weren't any. After a long time of her checking and rechecking... More

Was this review helpful? Yes 1
Alexis N, Directeur général at Novotel Suresnes Longchamp, responded to this review

Dear Sir, I present you my apologies for the experience that you experienced in our hotel. Be aware that, yes, sometimes we make mistakes but we are still our best to satisfy our customers. Also be aware, sir, that the girl who made your arrival collapsed and was in tears after yourself because it has not managed to satisfy you.... More

Braunschweig, Germany
Top Contributor
97 reviews 97 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 8, 2014

We stayed here for three nights, the hotel is just ok, clean, and comfortable enough, but quite far from subway, you have to take the bus to get to La Defense, or do a very long walk. We had problems from the beginning, the first room we got was already occupied, we opened the door and found the belongings from... More

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Alexis N, Directeur général at Novotel Suresnes Longchamp, responded to this review

Dear customer, Thank you for taking the time to comment on your stay on Trip Advisor. Indeed, to the center of Paris, it is much faster to take the bus to the hotel as it takes you to Paris in about 15 minutes. Regarding breakfast, you acted in bad liver because in your reservation, it is stated that breakfast was... More

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Additional Information about Novotel Suresnes Longchamp

Address: 7 rue du Port aux Vins, 92150 Suresnes, France
Location: France > Ile-de-France > Hauts-de-Seine > Suresnes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Suresnes Longchamp 4*
Number of rooms: 112
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Also Known As:
Novotel Suresnes Longchamp Hotel Suresnes
Suresnes Novotel

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