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Suite Novotel Paris Saint Denis Stade

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31 Avenue Jules Rimet | Saint Denis La Plaine, 93210 Saint-Denis, France
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1 room 1 guest
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Suite Novotel Paris Saint Denis Stade
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434 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (434)
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    (102)
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

If you want a hotel without Air conditioning in the middle of the hot Paris summer, just select the Suite Novotel Saint Denise. Advertised as a recently renovated hotel is just to keep business running with a work in progress hotel without lobby, cafeteria and no AC. They changed my room and the problem continued. They promised me to send... More 

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2 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel was booked for a 5 night family stay in Paris to coincide with our wedding anniversary, I booked 2 rooms at the hotel as it had all the things advertised that we were looking for, a Restaurant for breakfast, A Bar and also a fitness suite. The booking process was good and the hotel was easy to find,... More 

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

Extremly good standards, great big room for a family of 4 . The location was also really good . Well lit streets around it with eating places . Felt really safe walking around . The metro isn't to far away and the staff are happy to draw you a map . The parking was 18.50euros a night tho had to... More 

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Brussels, Belgium
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed July 23, 2015

No care for guests and no attention. We have forgotten a dress and a jacket. We have asked to send our via a curier service. Not possible. We have organized a pick-up with UPS and the team at the hotel has not given the package to UPS. So I have paid 100 euro and i dont have my clothes. I... More 

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SYLVAIN A, Gérant at Suite Novotel Paris Saint Denis Stade, responded to this review

Dear Guest, We are very sorry about this misunderstanding. As you know, your clothes are on their way back to you. We are very sorry and we will do our best not to happen again. We tryuely hope you had a nice experience in our hotel during your stay. We stay at your disposal for any further information, Regards, Victoria... More 

Travelers are raving about these Saint-Denis hotels

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 15, 2015

I stayed with my family in two rooms for 4 days. The hotel is close to a RER B line that takes you directly to Paris in 1-3 stops (depending on your destination). The staff is more than nice and the hotel has good breakfast. Both rooms were very clean and well maintained by the staff. The hotel is undergoing... More 

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SYLVAIN A, Gérant at Suite Novotel Paris Saint Denis Stade, responded to this review

Dear Guest, Thank you so much for your kind comment. Indeed, we are close to the RER B (5 min) and the metro line 13 (13 min). The RER is going directly to Paris Center - Chatelet / Notre Dame de Paris within 2 or 3 stops while the metro has much more stops to get inside Paris. We hope... More 

Ngaparou, Senegal
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 8, 2015

This hotel opposite Stade de France really is great value for money with enormous well-equipped suite/bedrooms. Parking outside is easy. Facilities include very comfy big beds, large bathroom for two, giant TV, fridge, microwave, sitting & dining areas separated from the bedroom part by pull-curtain. Most of the food and beverage facilities of the hotel are self-service from vending machines... More 

Was this review helpful? Yes 1
Kastrup, Denmark
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed July 6, 2015

Four star hotel and we did expect a higher standard. We booked the hotel, as we needed to be chose to the stade de France. We arrived and the Air conditions was not working at all udring the stay. Every day we were told they were working on it 😳😳 And we got different explanations from members of the staff,... More 

Was this review helpful? Yes 1
SYLVAIN A, Directeur général at Suite Novotel Paris Saint Denis Stade, responded to this review

Dear Guest, We are very sorry that our hotel did not meet your expectations. It is right, we had some problems with the A/C for a few days which are being solved. The technician team is working really hard on it. The system was on and off with no specific reasons so it was complicated to keep the reception updated... More 

Belgium
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 30, 2015

We spent last weekend in the Suite Novotel. I need to let you know that I spend quite somenights in different hotels ona yearly basis andtherefore might look a things from a slightly different angle. in brief, the location of the hotel is just perfect. Only 5 minutes away from the La Plaine RER station which gives you a great... More 

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
59 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed June 3, 2015

This is really a three star hotel maximum and that might be generous. I found it do be problematic on several fronts. First, upon check in there was no record that my room was prepaid (which it was) and took far more time to sort it out than it should've. Nest, the hotel is filled with foul odours, starting with... More 

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SYLVAIN A, Gérant at Suite Novotel Paris Saint Denis Stade, responded to this review

Dear jdr3926, Thank you for taking the time to tell us about your experience at the Suite Novotel Paris St Denis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I take good note of your remarks regarding your check-in procedure longer than expected and I personally check what exactly... More 

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