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Mercure Paris Orly Rungis

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20 Avenue Charles Lindbergh, 94656 Rungis, France
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Mercure Paris Orly Rungis
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223 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family and I stayed at Mercure Hotel for 2 nights in May 2015 on our Europe tour. The hotel was booked by the tour organizer. It is a good hotel however far from the city center. Breakfast was average; typical continental breakfast. We didnt spend much time at the hotel; only coming to sleep at night.

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Yannick G, Directeur général at Mercure Paris Orly Rungis, responded to this review

Dear “skgupta3095“ Thank you very much for sharing your experience in our Hotel Mercure Paris Orly Rungis. What a pitty you could not stay longer in our hotel to enjoy the totality of our services. Indeed, we are closer to Orly Aiport than to the city of Paris. However Paris is reachable within 30 minutes by public transportation. We would... More 

Sydney
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a typical airport hotel. The actual hotel is good. The rooms good etc. However the service leaves a lot to be desired. We arrived with quite a lot of lugguage. The reception watched us struggle up the stairs to the foyer. When we got there the receptionist told us we were at the wrong hotel and that the... More 

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Yannick G, Directeur général at Mercure Paris Orly Rungis, responded to this review

Dear « IntrepidSydney », Thank you for your review about our Hotel. First of all we are delighted you enjoyed our rooms, our bedding and our free shuttle to Orly Airport. We are sorry for the different inconvenience you encountered during your stay. Unfortunately we do not have porterage service in our Hotel. Though, our receptionist can kindly give a... More 

Bridlington, United Kingdom
Level Contributor
164 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed June 23, 2015

We were on our way back from Andorra with Leger Holidays and the Orly Mecure was our overnight stiop. We knew it was an Airport Hotel, so didn't expect any frills, but what we got was a good clean hotel with a very good restaurant. Our room has two huge windows with good views, minimal tea/coffee making gear, we had... More 

Was this review helpful? Yes 1
Yannick G, Directeur général at Mercure Paris Orly Rungis, responded to this review

Dear Kev012, Thank you very much for sharing your enthusiastic comment on TripAdvisor website. We are delighted to have fallen short of your expectations, allowing you to enjoy a pleasant stay in our hotel. We are also happy to know that you enjoyed your room and the quality of service of our restaurant for dinner and breakfast. We hope to... More 

Luton UK
Level Contributor
51 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed June 22, 2015

We had a stopover at this hotel en route from Andorra back to Calais with the excellent Leger Coach Holidays. I’m guessing they had obtained a very good group rate and this was reflected in a number of issues. Reviewing this hotel is a real conundrum since some services were good with other aspects simply bad. On check-in (at 8pm)... More 

Was this review helpful? Yes 1
Yannick G, Directeur général at Mercure Paris Orly Rungis, responded to this review

Dear « MuchtravelledOAP » Thank you for your detailed review. We appreciate your feedback and we sincerely apologize for the disappointment regarding the unmade rooms at your arrival. We will be sure to take your comments under consideration as we continually work to improve our guest experience. Regarding the “oldish” rooms we are actually in a renovation process to offer... More 

Navi Mumbai, India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 19, 2015

We stayed here for 2 nights in June 2015 The Hotel was good Room was excellent 3 member of my family were accommodated very comfortably WC has a separate door hence 3 people could manage very well enjoyed our stay here

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Yannick G, Directeur général at Mercure Paris Orly Rungis, responded to this review

Dear Hitesh, Thank you very much for sharing your experience following your recent stay at the Mercure Paris Orly Rungis. We are delighted to read that your family enjoyed it a lot and be assured that your positive comments will be shared with our teams. We look forward to welcome you and your family back soon! Yours sincerely, Yannick Groll More 

Bali, Indonesia
Level Contributor
119 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 stars Reviewed May 24, 2015

My experience staying at this hotel are as follows : The check-in process was very quick and no hassle . Free wifi in every area of Hotel , Clean room and all the rooms are not far from Lift . Breakfast is standard and there's nothing so exceptional in presentation , so you just eat what you like . But... More 

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Yannick G, Directeur général at Mercure Paris Orly Rungis, responded to this review

Dear David, Thank you for sharing your experience at Mercure Paris Orly Rungis. We are sorry for the two inconveniences you had to cope with during your stay. Be assured that your comment will be forwarded to the Housekeeping department in order to take the necessary measures. Regarding the hot water issue, it is a consequence of a technical issue... More 

Kolkata (Calcutta), India
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 29, 2015

Mercure Hotel at Orly is ideally located for the travelers for communication convenience to visit various places in Paris and to move towards Switzerland. The hotel has well equipped comfortable rooms in two levels, large and secured parking area to accommodate cars and buses, good services facility and sumptuous food at its restaurant. The prices are also reasonable considering the... More 

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New Delhi, India
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 26, 2015

This is a hotel close to Orly Airport. Ideal if you have meetings around. If not, be ready to travel long distances for dining, shopping,etc. Eiffel tower is about 30 mins by taxi (35-40 EUR). The hotel otherwise is nice, neat, good size rooms. Staff is polite and helpful. They offer free wifi and free shuttle to & from Orly... More 

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Yannick G, Directeur général at Mercure Paris Orly Rungis, responded to this review

Dear Rahuldhingra, Thank you very much for sharing your experience following your recent stay at our hotel Mercure Paris Orly Rungis. We are delighted that you enjoyed our rooms and that you appreciate our services. Indeed our hotel is really convenient for our guests that go to work nearby and for those that travel through Orly Airport. However it is... More 

Chesterfield, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 9, 2015 via mobile

We stayed at this hotel for new years eve as part of a coach holiday and were a little worried as new year in paris was so cheap, we assumed the hotel wouldn't be great. We were very wrong! Huge rooms with a clean, modern feel. Only stayed 3 nights but room was cleaned everyday. We were on the 14th... More 

Was this review helpful? Yes 2
Yannick G, Directeur général at Mercure Paris Orly Rungis, responded to this review

Dear Guest, Thank you very much for your feed back about your experience in our hotel Mercure Paris Orly Rungis. We are glad you enjoyed your stay among us and that you liked our rooms and our services. It’s always a pleasure to get positives feedbacks from our clients. I am pleased you took advantage of the great view in... More 

Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed November 21, 2014

Take earplugs with you if you want to sleep. The hotel is located at the "Delta", as the place is surrounded by 3 motorways. So, no matter which room you take it is going to be overlooking least one of these. My room was at the 9th floor and there was a continuous low noise (hum) coming from the window.... More 

Was this review helpful? Yes 3
Yannick G, Directeur général at Mercure Paris Orly Rungis, responded to this review

Dear “FirasES”, Thank you very much for your comment. I appreciate the time you considered to share your problems and we apologize for that. I am sorry to learn that you did not enjoy your room. We raised those points and, since your stay until April, the hotel is in a renovation process. All the rooms should then be renovated... More 

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