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Novotel Suites Paris CDG Airport Villepinte

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335 rue de la Belle Etoile BP 60182, 95974 Roissy-en-France, France
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1 room 1 adult
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Novotel Suites Paris CDG Airport Villepinte
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552 Reviews from our TripAdvisor Community

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Seattle, Washington
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was one of the best airport hotel rooms I've ever stayed in. My room had a shower, sink and bathtub on one side and the toilet and sink were on the other end of the room, which is great for couples and families. The room was clean and every design detail was so well thought out. As noted in... More 

Helpful?
Thank Catherine P
france
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overnight stay before flight. Underground secure parking which is great and very reasonable for fifteen days. Hotel undergoing work so messy. Staff underwhelming. Room so hot and only way to regulated heat was to open window and then shout in order to be heard. Bathroom door was broken off. Shower would not stay up so had to shower with knees... More 

Helpful?
Thank textilesrus
Christophe P, General Manager at Novotel Suites Paris CDG Airport Villepinte, responded to this review

Dear Textilesrus, I am sorry that you did not enjoy your stay in our hotel. We take your comments in consideration for action. As you mention in your post, about the Nespresso coffee available in room, only the 3 first capsules are complimentary (but more are still available). Best regards and hope to receive you soon. Christophe Prigent More 

Wellington NZ
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spacious rooms, interconnecting so very easy for our family of five - even though I had not specifically requested it. The lack of restaurant was no problem as we walked next door to the Marriott. Food there was very average but a lovely setting so we had a great last night in Paris. Oddly the hotel website was not helpful... More 

Helpful?
Thank casperWellingtonNZ
Christophe P, General Manager at Novotel Suites Paris CDG Airport Villepinte, responded to this review

Dear Casper, Many thanks for sharing your experience on TripAdvisor. It is just GREAT to see that you enjoyed your experience in our hotel. For your next stay, I inform you that you have 2 other restaurants close to us. I take the point about the internet website. Casper, Thanks a lot for your post. Regards Christophe Prigent More 

Suzhou, China
2 reviews
5 of 5 stars Reviewed December 31, 2015

The last time we stayed here everything worked well but the rooms looked a little "tired". We were very pleasantly surprised when we found that our room had been recently renovated and it was bright and cheerful.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ian F
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 13, 2015

The front desk personel were the worst I have ever encountered,there was a problem with my booking but instead of helping they just couldn't care less. I asked to speak to the manager but was told he wasn't available. I then left a message for the manager to contact me ,but he either never received it or didn't bother. I... More 

Helpful?
Thank Brisbanite5
Christophe P, Directeur général at Novotel Suites Paris CDG Airport Villepinte, responded to this review

Dear Brisbanite5, Thank you for your feedback. I am sincerely sorry that you did not enjoy your stay as well. Make sure that I will investigate about what happened remaining factual and impartial. I invite you to join me by phone and wish to have the opportunity for a better understanding and to regain your trust. Best regards Christophe Prigent More 

South Africa
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed December 8, 2015

If the hotel was rated as a 3 star hotel then I would have very good things to say about it but as a 4 star which is my preferred minimum I don't think it makes the cut at all! Price wise it is certainly 4 stars which would make it a very expensive 3 star hotel. Negatives No room... More 

Helpful?
Thank Reviewer4477
Christophe P, Directeur général at Novotel Suites Paris CDG Airport Villepinte, responded to this review

Dear Reviewer4477, Many thanks for your comment. I am sincerely sorry that your stay in our hotel was quite mixed. We took your advice in consideration for actions. Considering the internet ports, they are indeed opened. But due to renovation works, few (15 rooms) are not yet opened. We are very sorry for that, of course Wifi is still available.... More 

Abu Dhabi, United Arab Emirates
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 16, 2015

This is a great hotel to stay in with a family. The rooms were big enough to fit a crib and our teenage son could sleep on the couch. Most other hotels had us crowded together. Taking the shuttle from the airport was easy and taking the shuttle from the hotel to the train station was easy also. The shuttle... More 

Helpful?
Thank kiwix36
Christophe P, Directeur général at Novotel Suites Paris CDG Airport Villepinte, responded to this review

Dear kiwix36, what a pleasure to read your post !!! I adress you a massive thanks for your feedback and I hope to receive you again for your next transit per Paris CDG Airport. Regards Christophe Prigent More 

Washington, DC
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed October 15, 2015

As indicated in the title, this place has nearly zero internet access. got a WIFI username and password from them at check-in and when I connected to wifi I discovered it works at about 100 Kbps with intermittent dropped pings on download, and even less on upload. I couldn't connect to my office VPN, and that rendered the place essentially... More 

Helpful?
Thank adambena
Christophe P, Directeur général at Novotel Suites Paris CDG Airport Villepinte, responded to this review

Dear Adambena, I am sincerelly sorry that you did not enjoy your stay. As you mentionned in your post, Internet may be slow when the hotel is totally full. We are very attentive toward this point and we are to suscribe to an new internet offer (internet fiber) that will provide a better debit to our guests. It will be... More 

Dammam, Saudi Arabia
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 8, 2015

Again, Parisian hotels are very generous in giving us spacious rooms (there where three of us during our vacation). After our plane ride from Rome (via Beauvais Airport), we just left all our luggages on the floor. yet there was still plenty of space to move around. Anyhow, we love the interior decor of our room, the beds are smooth... More 

Helpful?
Thank hyung_jp27
Christophe P, Directeur général at Novotel Suites Paris CDG Airport Villepinte, responded to this review

Dear Hyung_jp127, Thank you for sharing. What a pleasure to see that you enjoyed our 30m2 suites and our hotel. It is just great to receive tourist and to offer them a french touch of hospitality !!! I hope really to have the pleasure to receive you again. Christophe Prigent More 

Texas City, Texas
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 29, 2015

We had a reservation at this hotel for our end of France trip. After reading so many negative reviews about this place, we were surprised of how wonderful and comfortable the room was and so clean. Did not even hear the planes taking off or landing and we slept very well. AC was not very cold I must say (not... More 

Helpful?
Thank Bintbatoutta
Christophe P, General Manager at Novotel Suites Paris CDG Airport Villepinte, responded to this review
Google Translation

Cher Bintbatoutta, Merci pour votre commentaire sympathique, c'est une joie pour moi et mon équipe de lire votre commentaire. nous... More 

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