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Holiday Inn Paris-Charles De Gaulle Airport

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4 Allee du Verger, 95700 Roissy-en-France, France
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1 room 1 adult
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Holiday Inn Paris-Charles De Gaulle Airport
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383 Reviews from our TripAdvisor Community

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Burnham, United Kingdom
Level Contributor
223 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

On the good news side, the staff were very friendly and helpful! A bleak Monday Feb night, storm raging outside, rain lashing, flight had been delayed, 4 day camel ride on foot from arrival gate to shuttle bus, then 40 drive stopping at every almost, not a great start and not their fault obviously. Bus free,that's one bright spot. But... More 

Helpful?
Thank Marianne C
London, United Kingdom
Level Contributor
113 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked this hotel on TripAdvisor a couple of days before departing at a great rate. After a very late Eurostar arriving in to Paris, we managed to get the metro to the right airport train terminal to pick up the bus for the hotels in Roissy. We arrived quickly, bus took us to the hotel in no time and we... More 

Helpful?
Thank MillennialTraveler
Dubai, United Arab Emirates
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

the room is quite small but it was clean. the elevator was out of action due to renovations when we stayed so it was a bit of a bother taking luggage up and down. there is coffee in the room. staff were mostly friendly. parking is free. overall a good experience.

Helpful?
Thank nyok12
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice good sized room, with decent shower, clean, modern and comfortable with safe. Nice and quiet. Free transfer to the airport and railway station (arrives at terminal 2) which makes it easy to go into Paris. Staff were very helpful and friendly and also bilingual. Wifi good also. Due to the renovation there was no lift, no foyer to sit/meet... More 

Helpful?
Thank SERussell
Greater London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

I was apalled at this hotel, this hotel does not have an elevator at present, so if you're room is anywhere but the ground floor you will have to take the luggage up by yourself, reception did not have anyone to help with this either so I was lucky that another guest came to my rescue. All the smokers in... More 

Helpful?
Thank 938mick
Aberdeen
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Check in was painless, the reception area was being refuted but the room they were using was adequate. Room was very clean, mini bar was stocked. Bathroom felt it had just been upgraded, immaculate condition. Wifi worked well. Transfer bus to airport every 20mins. Bar area is small but functional.

Helpful?
Thank Iain A
Pauline C, Director of Sales at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review

Thank you so much for this wonderful review Iain :) I will relay your message to the team, it will certainly please everyone! Sincerely, Pauline, Sales Representative More 

Cornville
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

When making reservation, mention of renovation was not made. The reception is moved to a small room making it difficult as guests are waiting in a hallway. The big problem: NO ELEVATORS. Lucky our room was on the second floor but for older people it is still an inconvenience. The room is well appointed and clean. Wanting to make a... More 

Helpful?
Thank Josette R
Pauline C, Director of Sales at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review

Dear Josette, Please accept our sincere apologies for the inconvenience caused by the renovation works. Please note that the issue with the phone has been fixed, once again Iam sorry your husband had to go down at reception to order your wake up call. Our elevators will be working as usual starting on the 1st of February, 2016. I am... More 

Geneva, Switzerland
Level Contributor
343 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 1,084 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is not the best Holiday Inn you will stay in but it serves its purpose which is to propose a cheap, comfortable stay not too far from Roissy CDG Airport. The staff was very nice and helpful, the recognition of the IHG platinum membership on the other hand was not so good. The room was comfortable but a little... More 

Helpful?
1 Thank honestunbiasedview
Pauline C, Guest Relations Manager at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review

Dear honestunbiasedview, First, let me thank you for being a loyal Platinum Member. I am glad you found our staff nice and helpful. I am sorry to hear though that the hotel did not meet your expectations. Please note that after the refurbishment, we will have a brand new Open Lobby Concept. I hope we will have the pleasure of... More 

Fleming Island, Florida
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

I read some reviews about this hotel before my stay that were highly critical. After my stay I can say that the hotel staff were friendly and most helpful, the room was fine and the food in the restaurant, for both dinner and breakfast, were excellent. It was a positive experience and I would recommend this hotel to my friends,... More 

Helpful?
Thank Robin H
Pauline C, Director of Sales at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review

Thank you so much for this lovely review Robin H :) I will relay your kind words to the team, it will cheer everyone up! Sincerely, Pauline, Sales Representative More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

The hotel itself is very nice. Even with the construction, it wasn't noisy and the room we stayed in was very nice. The only complaint I had was that our door wouldn't shut. The front desk worker came up and basically just slammed it until it shut and once he opened it again and walked away we could not get... More 

Helpful?
Thank Victoria G
Pauline C, Director of Sales at Holiday Inn Paris-Charles De Gaulle Airport, responded to this review

Thank you Victoria for this kind review :) We are happy you enjoyed your stay with us and you enjoyed our restaurant. Please note that, regarding the door issue, it is now fixed. We are sorry it happened during your layover in the CDG area. We hope to see you very soon! Sincerely, Pauline, Sales Representative More 

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