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Novotel Convention & Wellness Roissy CDG

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10 Allee du Verger, 95700 Roissy-en-France, France (Formerly Dorint Paris Airport Roissy)
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Novotel Convention & Wellness Roissy CDG
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Novotel Convention & Wellness Roissy CDG
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911 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (911)
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    (198)
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Bogota, Colombia
Level Contributor
65 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the hotel for a night to catch an early plane at CDG. Rooms are very nice, clean and ample. Long line to check-in and check-out that day. Front desk staff was very amiable - tried to call room service a couple of times without any answer. I was ready almost 30 min early from the shuttle time of... More 

Was this review helpful? Yes
Jeddah, Saudi Arabia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Reception staff are very nice very helpful and . Pool , sauna and steam room are excellent. house keeping are the best. 20 minutes to airport by shuttle. Shuttles sometimes late at the airport maybe 30-40 minutes .

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Stafford, United Kingdom
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night on business, third different hotel I have stayed in in Roissy and by far the best. Nice place, helpful staff and good rooms. Restaurant feels a bit like a cafe rather than a restaurant but food excellent

Was this review helpful? Yes
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "michaelw007", Thank you for your review "Best hotel in Roissy"! We are delighted to hear that we had a pleasant stay with us, thanks to the staff, our rooms and the food at our Novotel Café. We hope to welcome you back soon. Kind regards, Dominique Grandjonc, General Manager More 

Toronto, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here the night before we fly out from the airport. The room was big for Paris. The pullout couch was set up already for our kids which was very handy. Extra towels were in the room too. The pool area was small but fun. Strange that we were swimming with barely any lights though. The patio area and... More 

Was this review helpful? Yes
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "majica101", Thank you for your review of your recent visit with us. I am truly glad you enjoyed your stay with us. We appreciate your comments on ways we can improve upon our service. We look forward to seeing you next time you make a night stop at Paris Roissy Charles de Gaulle Airport. Kind regards, Dominique Grandjonc, General... More 

London, United Kingdom
Level Contributor
123 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel as part of a group. The reception area was true to the photos, very luxury and with a pyramid shaped glass roof. The rooms are standard Novotel quality you would expect in any country as this is an international chain. Staff are friendly, check in and check out was quick and easy. Parking was safe and... More 

Was this review helpful? Yes
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "Dubai-Mafia", Thank you for your time in providing this insightful feedback. I am glad you enjoyed your stay overall and hope your travels will bring you back as a result of this experience. Kind regards, Dominique Grandjonc, General Manager More 

france
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When you stay at an airport hotel it is either on business and should be a clean comfortable and efficient environment in which to prepare or if for pleasure it is often the start of a holiday and should provide a memorable experience. This hotel does neither. It is tired and the same could be said for the reception staff... More 

Was this review helpful? Yes 1
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "textilesrus", Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time... More 

Boston, Massachusetts
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overnight stay for a connection, the location is convenient since it has a free shuttle to the airport. We arrived with 4 large bags and 2 small kids and the person at the entrance did just open the door to let us into the hotel. Arrived late, ordered room service which was still available but 10 minutes later they called... More 

Was this review helpful? Yes 1
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "cenga99", Thank you for taking the time to post a review of your recent stay. Feedback such as yours is a vital element to our success and used to train our staff on what our guests expect of us. We hope to give our guests a memorable experience but we realize sometimes we fall short of our goal. I... More 

Penang Island, Malaysia
Level Contributor
77 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed there earlier and had lousy service and a mediocre room. this time we booked a suite and the facilities were perfect. staff attitude has improved a lot and now you feel really welcome. the pool and sauna cleanliness has also improved a lot.

Was this review helpful? Yes 2
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "LaohuPenang", Thank you so much for your wonderful review. We are glad you noticed the improvement we have made in different fields. It was a true pleasure being of service to you and we do hope to welcome you back soon. Kind regards, Dominique Grandjonc, General Manager More 

Fort Worth, Texas
Level Contributor
160 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here with a group. It is near the airport. The rooms were nice and quiet. We walked to the village for the grocery. It was a pleasant walk in a lovely village. A great stay after the overseas flight. Breakfast was pretty good too.

Was this review helpful? Yes 2
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "Handywoman9", Thank you for taking the time to post a review of your recent stay. I’m glad you had a positive experience with us. We look forward to having you back with us. Kind regards, Dominique Grandjonc, General Manager More 

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