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Novotel Convention & Wellness Roissy CDG

10 Allee du Verger, 95700 Roissy-en-France, France (Formerly Dorint Paris Airport Roissy)
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Novotel Convention & Wellness Roissy CDG
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882 Reviews from our TripAdvisor Community

Traveler rating
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    406
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    31
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Top Contributor
153 reviews 153 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

this was our paris hotel for modball rally very clean and friendly staff. very nice recpetion rooms are great and beds are awesome great breakfast with lots of things to eat good parking 20 mins by car from the center of paris

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Fort Lauderdale, Florida
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We, (4 gals) stayed for two nights at this convenient hotel prior to a long trip from Barcelona. One big bedroom with king bed and huge bathroom with sofa bed & two sleepers with a powder room made it very comfortable for the 4 of us. The free shuttle got us back and forth from Charled de Gaulle airport to... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Bar nice but slow service so we went into the city instead. Rooms nice and clean although had to swap from very smelly smoking room to a non smoking room. Entrance hall is nice with palm trees and domed roof.

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Pittsboro, North Carolina
Top Contributor
92 reviews 92 reviews
18 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 1 week ago

We needed a hotel near CDG for our return flight to the US. Everything we tried to book was full, so we had to choose this hotel or sleep at the airport. It is nice, but not what I would call "upscale", certainly not worth the 440 Euros [for 2 people] we paid to stay for approximately 14 hours. The... More 

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Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "Jimmiane", Thank you for your comments. We value every guest's feedback and opinion and your response will help us continue to fulfill our commitment to provide excellent customer service and superior guest experience. We appreciate this feedback and the opportunity to address some of the issues you have brought to our attention. Please be assured that we have addressed... More 

Greenville, South Carolina
Top Contributor
147 reviews 147 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a week in England and France, staying with friends, we moved to the Novotel for the last night to be closer to the airport (CDG). The shuttle got us to the airport in plenty of time - and it's courtesy of the hotel. We had stayed there before on business several years ago and it's still clean and just... More 

Was this review helpful? Yes 2
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear Susan L, Thank you for leaving us a review. We are extremely pleased to hear how much you enjoyed your time with us. We thank you very much for staying with us once again and look forward to the opportunity of welcoming you back when your next travel plans take you once again to Paris Roissy Charles de Gaulle... More 

Miami, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night in mid-May 2015, at the end of an organized tour of Normandy. The hotel is among a complex of newer, chain hotels near the airport and seems to serve travelers and air crews that are transiting through the area. Convenient transportation to and from the airport terminal and also main Paris train stations is by a free... More 

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Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear Susan M, We hope you enjoyed your tour of Normandy. Thank you for contributing your feedback of your stay. I am extremely happy to know that we were able to meet your expectations and you had a comfortable stay with us. We look forward to the opportunity of welcoming you back when your next travel plans take you once... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel, the holidays really began here, very nice staff, efficient, professional in the hôtel, bar and restaurant , the dinner was very good. Rooms were perfect, very clean. The wellness center and the swimming pool are very nice. We will return for sure !!

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Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear David F, I would like to thank you for your 5-Star review and for being our guest. We do appreciate you taking the time to share your experience and to know we met your expectations. We take great pride in offering our guests excellent service. We are looking forward to having you back with us again on your next... More 

Binfield, United Kingdom
Top Contributor
226 reviews 226 reviews
100 hotel reviews
263 helpful votes 263 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights in double room with double sofa bed. 2 adults and 2 kids. The room is fair size when sofa is a sofa, obviously when its a bed most of the space is lost however for this family over two nights is was perfectly satisfactory The bathroom was functional rather than luxurious but the shower just poor.... More 

Was this review helpful? Yes 1
Dominique G, General Manager at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "Binman62" Thank you for your detailed review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

Den Bosch, The Netherlands
Top Contributor
336 reviews 336 reviews
122 hotel reviews
156 helpful votes 156 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed at Novotel CDG for one night. Apart from the basic room with little atmosphere I found the bed not so comfortable. A colleague of mine had the same experience. Mini bar in the room only contained a bottle of water. Free wifi though. Would probably try another hotel next time.

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Dominique G, General Manager at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "DeKokkies", Thank you for taking the time to tell us about your stay as this helps us to improve the experience for all of our guests. I was very disappointed to hear about your experience at our property. We would love the opportunity to welcome you back and deliver the level of service you have every right to expect... More 

Tanna Island, Vanuatu
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 5, 2015 via mobile

Very nice rooms with plenty of space and modern amenities. The rooms are very stuffy though and the air conditioning was aparently not working. I set tge room temp at 18 degrees C, however did not hear the fans or feel the air move or the temperature drop. The pillows were ridiculously soft and combining them with the poor climate... More 

Was this review helpful? Yes
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "L4srpro", Please accept our sincerest apologies for the air conditioning and pillow issues you experienced. It is extremely disheartening and disappointing that we did not exceed your expectations. Your feedback has been shared with the appropriate department managers and we will certainly take steps to improve our product and service. Hopefully upon your next visit you will find your... More 

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