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Novotel Convention & Wellness Roissy CDG

10 Allee du Verger, 95700 Roissy-en-France, France (Formerly Dorint Paris Airport Roissy)
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Novotel Convention & Wellness Roissy CDG
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Ranked #2 of 28 Hotels in Roissy-en-France
A recent review
3 of 5 stars reviewed 3 days ago
Binman62 Binfield, United Kingdom
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870 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Binfield, United Kingdom
Top Contributor
224 reviews 224 reviews
98 hotel reviews
259 helpful votes 259 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for 2 nights in double room with double sofa bed. 2 adults and 2 kids. The room is fair size when sofa is a sofa, obviously when its a bed most of the space is lost however for this family over two nights is was perfectly satisfactory The bathroom was functional rather than luxurious but the shower just poor.... More 

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Den Bosch, The Netherlands
Top Contributor
329 reviews 329 reviews
118 hotel reviews
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed at Novotel CDG for one night. Apart from the basic room with little atmosphere I found the bed not so comfortable. A colleague of mine had the same experience. Mini bar in the room only contained a bottle of water. Free wifi though. Would probably try another hotel next time.

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Tanna Island, Vanuatu
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Very nice rooms with plenty of space and modern amenities. The rooms are very stuffy though and the air conditioning was aparently not working. I set tge room temp at 18 degrees C, however did not hear the fans or feel the air move or the temperature drop. The pillows were ridiculously soft and combining them with the poor climate... More 

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Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "L4srpro", Please accept our sincerest apologies for the air conditioning and pillow issues you experienced. It is extremely disheartening and disappointing that we did not exceed your expectations. Your feedback has been shared with the appropriate department managers and we will certainly take steps to improve our product and service. Hopefully upon your next visit you will find your... More 

Chalais, France
Top Contributor
128 reviews 128 reviews
93 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel has good parking facility, the staff try to help you in any way they can. Room service was good, the room itself was large and airy with good views. The hotel is not far from Aeroville the shopping mall. The hotel room was in my opinion overpriced, but I chose to accept this price as I wanted to... More 

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Dominique G, General Manager at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "Paul E", thank you for your comments and for pointing out the advantages or our hotel! And thank you for choosing our hotel, despite the price. As you are certainly aware, prices depend on the level of demand and when you make your reservation. The more you anticipate your reservation, the more the probability of getting a good price!... More 

Brescia, Italy
Contributor
16 reviews 16 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 23, 2015

Not too much to say as Novotel offers a good level of sevice and quality. What I have found its not correct is the money you have to pay for the shuttle to the exhibition center. 10,00Euro per way (20 Euro/day) when this service is normally supposed to be free of charge.

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Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "Cristian S", thank you for reviewing our hotel! I understand and am sorry you were disappointed about having to pay for the shuttle bus to the exhibition center. We indeed chose to do so, because otherwise, we would be obliged to add this cost to the room rate during exhibition periods. We hope that, despite this disappointment, you will... More 

Derbyshire UK
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 14, 2015

A very nice hotel with a luxurious and cosmopolitan feel to it. Well set up for families as well as business delegates. It is large, open plan and very clean. Lots of technology in the foyer such as an interactive wall to update you on things such as weather, flights etc, a games area for the children, which went down... More 

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Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Hi There, Thank you for taking the time to share your 5 star experience with the travel community I am thrilled that you enjoyed your stay. We look forward to welcoming you back during future visits. Dominique Grandjonc General Manager Novotel Convention & Wellness Roissy CDG dominique.grandjonc@accor.com More 

Auburn, Washington
Top Contributor
219 reviews 219 reviews
41 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed March 29, 2015

We stayed here twice on a recent trip to France. The hotel was close to the airport, had adequate clean rooms, a helpful staff and a convenient place for both dinner and breakfast. We enjoyed their specialty coffee in the morning and absolutely loved their chicken Caesar salad for dinner. It was very different from others we have tasted.

Was this review helpful? Yes 2
Dominique G, General Manager at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "Ellen4719", thank you for taking the time to share about your experience of your stay in our hotel. Of course I was very happy to share your 5 star review with all my staff! We love it when we realise that we did a good job and that above all, our guests are happy. Hope to see you and... More 

Stockholm, Sweden
Contributor
18 reviews 18 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2015

Better than expected after reading reviews. Breakfast and rooms ok. Only complaint, which is normal, only one electric socket in the room. A tip. If you are a late arrival, book on hotel's homepage and you will get breakfast and a drink in the bar for free.

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Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Dear "pergunnarling", Thank you for taking the time to review our property! We are very happy to see that we could exceed your expectations and appreciate very much that you tip the travellers' community about our Late Arrival offer! I was just a little bit surprised about your comment regarding the electric socket, because there are at least 3 in... More 

Pasadena, California
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 6, 2015

There are Novotel around the airport. This one is a 10 minute shuttle ride away, and called Nototel Suites. There is another Novotel down the street. Good hotel in little city close by airport. The room is enough for a nights sleep, and to catch the next flight the next day. There are many hotels on the same street in... More 

Was this review helpful? Yes 1
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Hi "TellTruth2014", thank you for sharing your experience with the travellers' community! We hope to welcome you again next time you stop at Paris CDG Airport. Regards, Dominique Grandjonc General Manager Novotel Convention & Wellness More 

Orleans, France
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 2, 2015

The facilities are great but the service of the front office staff are horrible both times during check in or check out..... They were very rude when asked for a check out. There werent any greetings. just 'room number ?' and she snatched the card away... How is this allowed?

Was this review helpful? Yes
Dominique G, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review

Hi "smitch2014", Thank you for taking the time to share your experience with the travel community. I am disappointed to hear your experience as this in not typical of our hotel staff and service we provide. I encourage you to contact me directly to provide me with additional details so that I may properly address the staff you encountered. Dominique... More 

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