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Best Western Paris CDG Airport

4.0 of 5 1 Allee du Verger, 95700 Roissy-en-France, France
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Best Western Paris CDG Airport
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340 reviews from our community

Traveler rating
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    78
    33
    32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brussels, Belgium
Top Contributor
87 reviews 87 reviews
44 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is easily accessible from CDG terminal 2 via de hotel shuttle. The building has past its best years and needs some improvement on different fronts. A lot of internal noise in the hotel, we were on the 2th floor. Bathrooms are old fashioned, the reception area is not really welcoming, the breakfast area is too small and over... More 

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Sacramento, Ca
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything was great. Service was good and the front desk was helpful and knowledgeable regarding surrounding area and dinner options. Free shuttle is available to and from hotel. Price is pretty high assuming breakfast isnt included. The breakfast selection was good. It was a mixture of american and french selections. It is located in walking distance to plenty of restaurants.... More 

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Basildon, United Kingdom
2 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here with my partner over new years on a tour, the hotel room itself was very nice and the rooms were well cleaned The breakfast was ok for me, but as it was a continental only and my partner is a celiac and could not have most of the food. the food its self looked like it had... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having been caught out by the weather and missed our flight from Grenoble we decided the best way home was to overnight in Paris and fly home the next day. When we checked in we were exhausted from travelling all day and the Duty Manager (we think his name was Namar) kindly upgraded us to an executive suite with free... More 

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Michel H, Front Office Manager at Best Western Paris CDG Airport, responded to this review

Dear Guest, We wish to thank you for your comment! Your compliments inspire us to continually provide and improve the level of service that you have come to expect. Your heartfelt words and special mention of my associate will be shared with the general Manager and his team. We look forward to welcoming you again at Best Western Paris CDG... More 

paris, France
1 review
4 of 5 stars Reviewed 3 weeks ago

This is good hotel with the typical trappings of a hotel in this class. It was comfortable, but not luxurious by any means. This hotel was supposed to be a 4 star hotel, but it seems more like a 3 star in many ways. I would rate it higher if there items like toothbrushes, combs, and other toiletries that were... More 

Review collected in partnership with Best Western

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Michel H, General Manager at Best Western Paris CDG Airport, responded to this review

Dear Guest, We thank you for taking the time to share your stay experience at Best Western Paris CDG Airport! Please accept our apologies as we failed to reach your full expectations. However, we took well noted of your comments, and be assured that every effort will be done to avoid such an uncomfortable situation. Do not hesitate to contact... More 

Redwood National Park, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

Very clean, very friendly staff, good food in restaurant. Very convenient to airport. Beds are very comfortable & nice linens. In-room tea & coffee & cookies. Wide variety of foods on dinner menu & dinner buffet is varied & mostly good. The main dishes in buffet were a bit bland & more institution tasting, but the side dishes, salads, etc.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Michel H, General Manager at Best Western Paris CDG Airport, responded to this review

Dear Guest, We thank you for taking the time to share your experience during your stay with us! Your compliments inspire us to continually provide and improve the level of service that you have come to expect. We took well noted of your remark concerning the buffet and I will coordinate it with the chef. Please feel free to contact... More 

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 4, 2014

Stayed here for two nights with tour group. The front desk staffs were not friendly at all, the staff at restaurant was unfriendly either. Fruits at restaurant were not fresh. When I first got inside the room, the bath tub was wet and found few pieces of hair, dirty! However, the bed was comfortable and good size of room. On... More 

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Michel H, General Manager at Best Western Paris CDG Airport, responded to this review

Dear Guest, I would like to extend my sincerest apologies for this unusual situation. We appreciate and value your feedback. Please be assured that I will coordinate with the respective head departments to avoid this unpleasant experience. With our reiterated apologies, please believe that we are always seeking to provide a high quality of service that our guestes have come... More 

Little Rock, Ar
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 30, 2014

My wife and I stayed at this hotel in late September, 2014. The hotel personnel were cold and aloof. They charged my VIAS card as well as my Expedia account for the same stay. I have contracted the hotel on 3 occasions by phone. After the third call and an email with the double charges listed on a copy of... More 

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Michel H, Directeur général at Best Western Paris CDG Airport, responded to this review

Dear Sir, We thank you for taking the time to share your experience with us at Best Western Roissy Charles de Gaulle Hotel! We are sorry to read your disappointment, despite the fact that the reimbursement was made a month ago. While we strive to maintain a quality of service that our guests have come to expect, monitoring our effectiveness... More 

Vero Beach, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 4, 2014 via mobile

I enjoyed my stay. The hotel was well kept, clean, with a friendly staff. I was very impressed with the gym and the complimentary breakfast - just an all around good value. Definitely not your typical US Best Western. Just one word of caution, if you are booking to tour Paris prepare your self for a costly taxi ride (min.... More 

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Michel H, General Manager at Best Western Paris CDG Airport, responded to this review

Dear M. Dean, We thank you for taking the time to share your experience during your stay with us! Receiving positive feedbacks always motivate us to continually provide a high quality of service that our guests have come to expect. Thank you again for your valued patronage and we are looking forward to welcome you soon. Kindest regards, More 

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Additional Information about Best Western Paris CDG Airport

Address: 1 Allee du Verger, 95700 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Best Western Paris CDG Airport 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Best Western Paris Cdg Airport Hotel Roissy
Holiday Inn Roissy
Roissy Holiday Inn
Hotel Style:
#11 Luxury Hotel in Roissy-en-France

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