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Novotel Paris CDG Terminal

4.0 of 5
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Route de l'Epinette | Roissypole - BP16302, 95705 Roissy-en-France, France
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Novotel Paris CDG Terminal
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1,528 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Piedmont, California
Level Contributor
159 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed yesterday NEW

This may not be the most stylish or luxurious hotel you will ever stay in, but the location is absolutely unbeatable. We had an early morning flight back to the US after two weeks in France, so we wanted to get rid of the rental car the night before and be ready to leave on time in the morning. This... More 

Was this review helpful? Yes
Thompson, Connecticut
1 review
3 of 5 stars Reviewed yesterday NEW

Hotel could use an update. In the "common areas", they did restaurant, lobby and elevators. However, the carpets in hallways could use some refreshing and door frames, a new coat of paint (on the six floor anyway). The room was clean, new furniture and a flat screen tv but again, newer carpets would be good and get rid of 1970... More 

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Perth, Australia
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As other reviewers have said, this is a lovely peaceful place in the very hectic C De G Airport. Access from all terminals is excellent, and today we will catch the TGV to Avignon with just a 5 minute free shuttle to get to the train station. The hotel facilities are excellent. The modern clean bathrooms have been mentioned by... More 

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Vancouver, Canada
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

we chose this hotel as a overnight stay for our flight next day to return home. it is right by the terminal, but the room is old and not clean, the rugs in the room looks old and dirty and the toilet was not clean at all. we were 2 adults and 2 kids and the hotel only provided 1... More 

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Tempe, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our lovely trip to Italy was interrupted by the imminent death of my sister in Virginia. We had had a horrible experience with our flight from Italy to Paris, the first leg on our way home.We were physically and emotionally exhausted. Our room was quiet and serene and sleekly modern. Bathroom had great shower, contemporary sink and free trade toiletries.... More 

Was this review helpful? Yes 1
Patrick G, Directeur général at Novotel Paris CDG Terminal, responded to this review

Dear Cathy R, We thank you for your kind comment on your stay in our hotel. We are sorry tfor what happen to you and we are proud if we contribute to ease your travel back home. We hope to welcome you again at Novotel Paris CDG Terminal on better occasion. Best regards, Patrick Gaude More 

Melbourne, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed one night in the Novotel CDG Airport. It is easy to get to from any terminal using the CDGVAL train as it is less than a 5 minute, all under cover, walk from the terminal 3 CDGVAL station. Check in and check out were handled quickly. Room was clean although the bathroom looked a little old with some... More 

Was this review helpful? Yes
Patrick G, Directeur général at Novotel Paris CDG Terminal, responded to this review

Dear "ThaPaperMan", It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards, Patrick Gaude More 

Modderfontein, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean hotel located at terminal 3, easy access to other terminals via CDGVAL. Super friendly staff, however when I called room service at 23:00, i was told the kitchen is closed??? I thought it was 24 hours....

Was this review helpful? Yes 1
Patrick G, Directeur général at Novotel Paris CDG Terminal, responded to this review

Dear "JCThobois", Thank you for the review of our hotel! The room service is actually serving untill midnight, so I will ensure that this shedule is well respected for our guest. We are glad that you enjoyed your stay and hope to see you again very soon at Novotel Paris CDG Terminal. Best regards, Patrick Gaude More 

Prague, Czech Republic
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I ve been staying in this hotel just because its very close to the airport where i get to work. But unfortunately i have to say this hotel doesnt have anything like gym, swimming pool and so which would be very welcoming as there is nothing close by the airport nor realy space for a morning jogg. But all is... More 

Was this review helpful? Yes 1
Patrick G, Directeur général at Novotel Paris CDG Terminal, responded to this review

Dear "Klaris1991", I thank you for your comments and I am glad to read that you've enjoyed your stay in our hotel. I apologise if your room wasn't maintain to it's best conditions although our maintenace team is continuously checking and maintening them for your best comfort I hope we can welcome you again on your next trip to Paris.... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had a bad experience in this hotel as you can not expect someone to open the room twice while you and your family are sleeping without following the basics privacy standards of Multinational chains ( knocking on the door three times before entering ) and it turned to be the HK lady who was checking if the room is... More 

Was this review helpful? Yes 1
Patrick G, Directeur général at Novotel Paris CDG Terminal, responded to this review

Dear Ahmed S., Thank you for taking the time to tell us about your experience at the Novotel Paris Cdg Terminal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

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