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All 32 Roissy-en-France hotels

Hyatt Regency Paris Charles de Gaulle

4.0 of 5 Hotel   |   351 av du Bois de la Pie, 95912 Roissy-en-France, France
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Hyatt Regency Paris Charles de Gaulle
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Ranked #10 of 32 Hotels in Roissy-en-France
A recent review
3 of 5 stars reviewed 3 days ago
Adri A
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525 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Worst room service ever. I ordered the smoked salmon club sandwich, costs 16 euros plus a room service charge of 5 euros. After having traveled all around the world, I was highly impressed that room service is delivered in a paper bag. The sandwich was cold, the bread was wet, and it was simply the most disgusting sandwich ever. I... More

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Wellington New Zealand
Top Contributor
66 reviews 66 reviews
38 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We could not locate the shuttle to the Hyatt. The notice at the shuttle point said to call the hotel. We did and the number did not work; the main number was diverted to an answer service. It was mid afternoon. We took a taxi (15 euro) as airport information said we were in right place for the shuttle at... More

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ygillet, General Manager at Hyatt Regency Paris Charles de Gaulle, responded to this review

Thank you for sharing your experience on Trip Advisor. We would like to apologize for the experience you have been through during your stay in our hotel. We sincerely regret the problems you experienced with our shuttle service and we totally understand your disappointment. We are aware of this issue and that we really need to improve the signage for... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The rooms are ok but the service was quite disappointing. Especially the bar was far below the level you would expect from a 4-star hotel!! ( not to mention that a draft beer costs 10 EUR) We had to go and get the waiter several times and ask if we were allowed to order.

Was this review helpful? Yes 1
ygillet, General Manager at Hyatt Regency Paris Charles de Gaulle, responded to this review

Thank you for sharing your experience on Trip Advisor. We would like to apologize for the experience you have been through during your stay in our hotel. We sincerely regret the problems you experienced in our hotel, especially in our bar. Providing a personalized service to our guests is one of our major values and we are sorry to hear... More

Paris, France
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We spent one night there as our flight was in the early morning. Comfortable hotel with careful staff. Room was very clean and quiet. Be careful with airport shuttle : there is one every 20 minutes and it will take 25 minutes to reach the main terminals 2.

Was this review helpful? Yes 1
ygillet, General Manager at Hyatt Regency Paris Charles de Gaulle, responded to this review

Thank you for sharing your experience on Trip Advisor. We value your positive feedback as it is always a pleasure to hear from a satisfied guest. We would like to thank you for sharing your experience with us. Providing a personalized service to our guests is one of our major values and we are delighted that our service was up... More

United Kingdom
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for two nights, and overall, it was a pleasant experience. The lobby and restaurant area look nice and relaxing, and the bar serves nice cocktails. The hotel room was well air-conditioned, which was really a bonus (it's hard to find air-conditioned hotels in central Paris.....) when the weather was really hot in July this year.... More

Was this review helpful? Yes
ygillet, General Manager at Hyatt Regency Paris Charles de Gaulle, responded to this review

Thank you for your sharing your experience on Trip Advisor. We value your positive feedback as it is always a pleasure to hear from a satisfied guest. We would like to thank you for sharing your experience with us. Providing a personalized service to our guests is one of our major values and we are delighted that our service was... More

Lyon, France
Top Contributor
74 reviews 74 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on a business trip. The staff are very friendly, and the inside of the hotel is spacious and beautifully decorated with bamboo and a small koi pond. The rooms are spacious, perfectly clean, and the bed was ridiculously comfortable. Close to the airport. I cannot speak to the quality/price aspect because my company paid for... More

Was this review helpful? Yes 1
ygillet, General Manager at Hyatt Regency Paris Charles de Gaulle, responded to this review

Thank you for sharing your experience on Trip Advisor. We value your positive feedback as it is always a pleasure to hear from a satisfied guest. We would like to thank you for sharing your experience with us. Providing a personalized service to our guests is one of our major values and we are delighted that our service was up... More

Senior Contributor
25 reviews 25 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been to this hotel before and in all honesty my stays haven't been bad. As I got out i saw a car promoting green technology. Check in was quite speedy and efficient. As i am walking down the corridor there is a pleasant smell. I get to my room and in all honesty i could see the wear... More

Was this review helpful? Yes
ygillet, General Manager at Hyatt Regency Paris Charles de Gaulle, responded to this review

Thank you for sharing your experience on Trip Advisor. We are glad to hear that you had a nice stay with us: however we have noted your comment regarding your room and we are sorry about this. Also we would like to apologize for the late room service. We sincerely value your comment about our staff, indeed they are vey... More

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We chose this hotel since we had an early morning flight out of CDG and figured a night here would ease the pain of having to wake up early. First, the hotel is extremely far from the airport. They've also gotten rid of their private shuttle so it's a bit of a pain getting to the hotel and getting to... More

Was this review helpful? Yes 1
ygillet, General Manager at Hyatt Regency Paris Charles de Gaulle, responded to this review

Thank you for sharing your experience on Trip Advisor. Firstly, we would like to apologize for the experience you have been through during your stay in our hotel. We sincerely regret the problems you experienced with our shuttle service and we totally understand your disappointment. We are aware of this issue and that we really need to improve the signage... More

Ottawa, Ontario, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel multiple occasions, and will definitely return due to their consistent warmth, efficient customer service and professionalism. When (rare) problems do crop up - as they invariably will - the staff really do try their utmost to assist, and have clearly been given the latitude to use their initiative to solve issues. I've found the rooms... More

Was this review helpful? Yes
ygillet, General Manager at Hyatt Regency Paris Charles de Gaulle, responded to this review

Thank you for sharing your experience on Trip Advisor. We value your positive feedback as it is always a pleasure to hear from a satisfied guest. We would like to thank you for sharing your experience with us. Providing a personalized service to our guests is one of our major values and we are delighted that our service was up... More

Lille, France
1 review
5 of 5 stars Reviewed 4 weeks ago

I was sleeping here for one night last Friday. My experience was wonderful. I have nothing else to say that: "thank you so much for this amazing experience!". I've also enjoyed a brand new an innovative and energizing meeting space they have, called "Le Campus". This space is really well done and really comfortable. I also have a special thanks... More

Was this review helpful? Yes
ygillet, General Manager at Hyatt Regency Paris Charles de Gaulle, responded to this review

Thank you for sharing your experience on Trip Advisor. We value your positive feedback as it is always a pleasure to hear from a satisfied guest. We would like to thank you for sharing your experience with us. Providing a personalized service to our guests is one of our major values and we are delighted that our service was up... More

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Additional Information about Hyatt Regency Paris Charles de Gaulle

Address: 351 av du Bois de la Pie, 95912 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Paris Charles de Gaulle 4*
Number of rooms: 388
Reservation Options:
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Also Known As:
Hyatt Regency Paris Charles De Gaulle Hotel Roissy
Hyatt Regency Roissy
Hyatt Regency Hotel Roissy
Hyatt Roissy

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