We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Paris Roissy Charles de Gaulle

Hotel website
3 Allee du Verger, 95700 Roissy-en-France, France
Special Offer
2 nights = up to 40% off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Mercure Paris Roissy Charles de Gaulle
Professional photos View all
Browse nearby
Mercure Paris Roissy Charles de Gaulle
Add Your Review

511 reviews from our community

Traveler rating
    88
    239
    126
    41
    17
See reviews for
74
177
69
150
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (511)
  • Mar-May only
    (116)
  • Jun-Aug only
    (164)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (120)
All months
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 1 week ago

Well I never booked this hotel but was here for 20 hours, thanks to flight cancellation and airline (Air Seychelles) put us there. I must acknowledge that check in was very quick. So that's appreciated. The staff was rude. First they wake me up at 7 AM (when I had checked in at 4 AM), that airline has booked me... More 

Was this review helpful? Yes
Brasschaat, Belgium
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean and refurbished hotel. It offers all facitlities one can expect to have, parking, Wifi, restaurant, complementary shutle to the airport, very convenient for those with an early start or late arrival in Charles de Gaulle airport.

Was this review helpful? Yes
UK
Top Contributor
55 reviews 55 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 19, 2015

One night business visit. The black navette seems to take for ever! Received "upgrade" (Accor Gold) to "Privilege Room" - nice gesture but since I was on my own it was not of great value, as you can only sleep in one room! Room decoration was a little old and fading, but OK. It could also have been cleaner, especially... More 

Was this review helpful? Yes
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear TravellingTaffUk, I am realLy sorry for the inconvenient you met with internet despite the help from our staff. Regarding the cleaning for your room, please do not hesitate to contact me at h1245-RM@accor.com to give me more detail and your room number. I remain at your disposal Alexandre LEGAT More 

2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 4, 2015

When I entered the room, it was garbage (plastic bottle) on the floor from previous guest ,I cant imagine how they could not see tgis bottle on the floor! It's mean they dont clean the floor at al?! Do you have room service?? Sure? So where is tge menu? not in the room for sure! Called directly to room service... More 

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Irina, I am really surprised by your commentary. I was not informed about the inconvenients you met. I have to verify what happened with the housekeeping. Please contact me at h1245-RM@accor.com to give me more detail on your reservation, and confirm the adress of the Mercure hotel you were on CDG. Best regards Alexandre LEGAT More 

Belo Horizonte, MG
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 24, 2015

Good place to stay at the airport in Paris. Free shuttle for all of the CD Gaulle terminals. Staff is helpfull, breakfast is good. Can you believe that you can choose a smoking room in the hotel? Nice place to rest before a long flight.

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Cristina, It was pleasure to welcome you in our hotel. I am happy you enjoyed your stay with us, and I hope to welcome you again shortly. Best regards Alexandre LEGAT More 

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 19, 2015

Arrived Charles de Gaulle Airport early in the morning, on the way to city of Paris we stop over at this hotel for breakfast. I really enjoy the bakeries and varieties of dishes from the breakfast buffet. Bakery item was very nice and I try all, fresh juices and selection of cheese. Simple but nice.

Was this review helpful? Yes 3
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear RONORENE, Thank you to for choosing our hotel for your breakfast. I am happy that you liked our bakeries and dishes varieties. I hope to see you next time to test our rooms and our restaurant for lunch or diner. Best regards Alexandre LEGAT More 

Prague, Czech Republic
Top Contributor
53 reviews 53 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 12, 2015

I was put up in the Mercure by Air France after missing my connection. Courtesy bus from the airport is OK (you want the "black line"), but does take longer than the 10 minutes they advertise (about 20 there, but was faster coming back). Room was OK at first, but air con did not seem to work and it was... More 

Was this review helpful? Yes 2
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Tjackso2, Thank you for your message about your stay in our hotel. I am sorry for the inconvenient you met with our air conditioning. So, I hope you enjoyed the rest of our services. Best regards Alexandre LEGAT More 

Stafford, United Kingdom
Top Contributor
61 reviews 61 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 9, 2015 via mobile

We stopped at the hotel for one night on our way back from Switzerland. The hotel is modern and clean and our room was very large and comfortable with a large king size bed and really crisp white bedding. The bathroom was large too and shower good but strangely there wasn't a shower curtain so you had to be very... More 

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Valma C, Thank you for your message. I am pleased you enjoyed your stay with us, and you liked your room and breakfast. I am surprised and really sorry that you did not had shower curtain. That should not be easy to take your shower without getting water on the floor... I beg you to accept my apologies. Best... More 

Aberdeen
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 21, 2014

Due to a cancelled flight, Air France put us up in this hotel overnight. Last stop on the shuttle bus from the airport meant we arrived at the hotel at 2200 and assumed we had missed the restaurant. Luckily the staff were expecting the late arrivals and had kept the restaurant open (well done guys!) so we managed a hot... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Room/suite (6)
Viewed
Bathroom (4)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (3)
Viewed
Dining (2)
Viewed
Hotel & grounds (4)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question