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Mercure Paris Roissy Charles de Gaulle

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3 Allee du Verger | Restaurant Pays de France, 95700 Roissy-en-France, France
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Mercure Paris Roissy Charles de Gaulle
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Mercure Paris Roissy Charles de Gaulle
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504 reviews from our community

Traveler rating
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    17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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UK
Top Contributor
54 reviews 54 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

One night business visit. The black navette seems to take for ever! Received "upgrade" (Accor Gold) to "Privilege Room" - nice gesture but since I was on my own it was not of great value, as you can only sleep in one room! Room decoration was a little old and fading, but OK. It could also have been cleaner, especially... More 

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2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When I entered the room, it was garbage (plastic bottle) on the floor from previous guest ,I cant imagine how they could not see tgis bottle on the floor! It's mean they dont clean the floor at al?! Do you have room service?? Sure? So where is tge menu? not in the room for sure! Called directly to room service... More 

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Irina, I am really surprised by your commentary. I was not informed about the inconvenients you met. I have to verify what happened with the housekeeping. Please contact me at h1245-RM@accor.com to give me more detail on your reservation, and confirm the adress of the Mercure hotel you were on CDG. Best regards Alexandre LEGAT More 

Belo Horizonte, MG
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 24, 2015

Good place to stay at the airport in Paris. Free shuttle for all of the CD Gaulle terminals. Staff is helpfull, breakfast is good. Can you believe that you can choose a smoking room in the hotel? Nice place to rest before a long flight.

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Cristina, It was pleasure to welcome you in our hotel. I am happy you enjoyed your stay with us, and I hope to welcome you again shortly. Best regards Alexandre LEGAT More 

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 19, 2015

Arrived Charles de Gaulle Airport early in the morning, on the way to city of Paris we stop over at this hotel for breakfast. I really enjoy the bakeries and varieties of dishes from the breakfast buffet. Bakery item was very nice and I try all, fresh juices and selection of cheese. Simple but nice.

Was this review helpful? Yes 3
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear RONORENE, Thank you to for choosing our hotel for your breakfast. I am happy that you liked our bakeries and dishes varieties. I hope to see you next time to test our rooms and our restaurant for lunch or diner. Best regards Alexandre LEGAT More 

Prague, Czech Republic
Top Contributor
50 reviews 50 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 12, 2015

I was put up in the Mercure by Air France after missing my connection. Courtesy bus from the airport is OK (you want the "black line"), but does take longer than the 10 minutes they advertise (about 20 there, but was faster coming back). Room was OK at first, but air con did not seem to work and it was... More 

Was this review helpful? Yes 2
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Tjackso2, Thank you for your message about your stay in our hotel. I am sorry for the inconvenient you met with our air conditioning. So, I hope you enjoyed the rest of our services. Best regards Alexandre LEGAT More 

Stafford, United Kingdom
Top Contributor
61 reviews 61 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 9, 2015 via mobile

We stopped at the hotel for one night on our way back from Switzerland. The hotel is modern and clean and our room was very large and comfortable with a large king size bed and really crisp white bedding. The bathroom was large too and shower good but strangely there wasn't a shower curtain so you had to be very... More 

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Valma C, Thank you for your message. I am pleased you enjoyed your stay with us, and you liked your room and breakfast. I am surprised and really sorry that you did not had shower curtain. That should not be easy to take your shower without getting water on the floor... I beg you to accept my apologies. Best... More 

Aberdeen
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 21, 2014

Due to a cancelled flight, Air France put us up in this hotel overnight. Last stop on the shuttle bus from the airport meant we arrived at the hotel at 2200 and assumed we had missed the restaurant. Luckily the staff were expecting the late arrivals and had kept the restaurant open (well done guys!) so we managed a hot... More 

Was this review helpful? Yes 2
Luxembourg
Contributor
16 reviews 16 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 10, 2014

We spent a night there before taking our flight the other day. The hotel is situated in a street full of various hotels, quite a nice idea. The reception staff was absolutely charming, at arrival as well as during the evening or coming morning. We got a room on the 3rd floor, but when we got there, we found dirty... More 

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 4, 2014

We had a 12 hour lay over and we checked into this Hotel which was around 5 km away from the CDG hotel. The check-in and check-out process was very quick and the hotel lobby was good. The room was clean and neat and the bed was comfortable. The hot water was really nice and hot and we had a... More 

Was this review helpful? Yes 2
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Additional Information about Mercure Paris Roissy Charles de Gaulle

Address: 3 Allee du Verger | Restaurant Pays de France, 95700 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Paris Roissy Charles de Gaulle 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Mercure Paris Roissy Charles De Gaulle Hotel Roissy
Mercure Roissy
Hotel Style:
#9 Luxury Hotel in Roissy-en-France

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