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Mercure Paris Roissy Charles de Gaulle

4.0 of 5 1 Allee du Verger | Restaurant Pays de France, 95700 Roissy-en-France, France
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Mercure Paris Roissy Charles de Gaulle
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Mercure Paris Roissy Charles de Gaulle
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478 reviews from our community

Traveler rating
    84
    222
    116
    40
    16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (109)
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Luxembourg
Contributor
16 reviews 16 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a night there before taking our flight the other day. The hotel is situated in a street full of various hotels, quite a nice idea. The reception staff was absolutely charming, at arrival as well as during the evening or coming morning. We got a room on the 3rd floor, but when we got there, we found dirty... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a 12 hour lay over and we checked into this Hotel which was around 5 km away from the CDG hotel. The check-in and check-out process was very quick and the hotel lobby was good. The room was clean and neat and the bed was comfortable. The hot water was really nice and hot and we had a... More

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Oakville, Canada
Top Contributor
71 reviews 71 reviews
34 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were feeling a little cramped in our Air BnB apartment in the 7th and had an early flight in the morning, so we found a deal on a travel site for this Hotel. As a family of 4, we needed 2 adjoining rooms and were happily accommodated on arrival. The rooms were spotless, quiet and very, very comfortable. The... More

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Roseville, California
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Free Shuttle, Free Wifi and breakfast. The rooms are very nice and room is clean. The staff was very nice and helpful. The price was amazing for a lay over between flights. The lobby was very nice and the rooms were very quiet.

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Terri 1947, Thank you for your commentary following your stay at our hotel. I am pleased that you enjoyed our rooms, lobby and staff. We have the chance to be near but out of the airport, that can make a quiet stay. Best regards Alexandre LEGAT More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 15, 2014

They did not have my reservation, they interrupted my dinner which was less than satisfatory, their staff behaves as if they were ROBOTS and have no cue to handle situations that are not "BY THE BOOK"!

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Albert A, I am sorry for the inconvenient you met during your stay. I can imagine that the interchanging of your first name and your last name on your reservation did not facilitate your check-in. I beg you to accept my sincerest apologize. Do not hesitate to contact me to give me more detail about your diner at h1245-RM@accor.com... More

Sydney, Australia
Top Contributor
210 reviews 210 reviews
48 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed October 10, 2014 via mobile

well located in the village near the airport, the hotel is clean, safe and quiet. The staff is nice and efficient, although the service at the abr was a bit slow and not smiling much. Anyway, a good stay on the whole.

Was this review helpful? Yes
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear client. I am pleased you enjoyed your stay with us. Thank you for this good commentary about our staff and hotel. I informed our Restaurant Manager about the inconvenient you met at the bar. Do not hesitate to give me more detail at h1245-RM@accor.com Best regards Alexandre LEGAT More

Perth, Australia
1 review
3 of 5 stars Reviewed September 29, 2014

En-route home 3rd Mercure stay in 3 weeks. Arrived typically tired. Looking forward to a refreshing Dry Martini a relaxed meal before turning in. Silly me and my expectations of this establishment, that enjoys and claims 4 Stars. Booked in, having pre-paid. Obliged to sign form for room, drafted fully of course in French. Lovely language but what did it... More

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Laurie C I am sorry that the service did not meet your expectations, and I beg you to accept my sincerest apologies. I checked your invoice, and I did not found any information regarding a breakfast charged. The amount charged was only for your room and city tax. Do not hesitate to contact me directly to give me more... More

northumberland
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 30, 2014

we spent an overnight stay here in Paris on our way home from Switzerland. our room was immaculate, bed very cosy and clean. we were only here overnight and did not have an evening meal here but other English guests that had booked here gave good reports of the meals. after we had been downtown to eat out, we returned... More

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear earlybird66, Thank you for your commentary following your stay at Mercure Paris Roissy CDG. I am pleased that you spent a good night, and enjoyed our rooms and staff. Thank you for your message about our restaurant, I hope you will have the time to test it on a next stay. Best regards Alexandre LEGAT More

St. John's, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2014

We spent our last night in France here, and it was a really good experience overall. The check-in was extremely quick and quite friendly, and our room was clean and spacious. Beds were comfortable, with spare pillows in the room and really, really good blackout curtains. A short walk to cafés for breakfast, and check-out was just as efficient. The... More

Was this review helpful? Yes
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Jacqueline F, I am happy that your last night in France was with us and was a good experience. I will be pleased to welcome you a new time for a next stay at Roissy. Best regards Alexandre LEGAT More

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Additional Information about Mercure Paris Roissy Charles de Gaulle

Address: 1 Allee du Verger | Restaurant Pays de France, 95700 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Paris Roissy Charles de Gaulle 4*
Number of rooms: 202
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Also Known As:
Mercure Paris Roissy Charles De Gaulle Hotel Roissy
Mercure Roissy

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