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Mercure Paris Roissy Charles de Gaulle

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3 Allee du Verger, 95700 Roissy-en-France, France
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Mercure Paris Roissy Charles de Gaulle
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539 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good location if you need to be close to CDG. Rooms are clean but old. Stuck in the 80's. Breakfast was good however. The bathroom again was clean but felt and looked like something from a TV Show about Prisons. Truly awful look. No show curtain or glass and the water goes everywhere. Just had lunch and it was good,... More 

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Chelyabinsk, Russia
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Perhaps, due to the business season the hotel was quiet. I have spent 3 nights between 2 trips and spent some time in center of Paris. The hotel is enough close to the airport and transportation between hotel and CDG worked well. The room was clean and old, but well maintained. Breakfast is taking place in redecorated restaurant and it... More 

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Derby, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A good overnight hotel, clean room, basic continental breakfast. Staff need some serious training in customer services. Receptionist most unhelpful when air conditioning failed, took some arguing before she sent for a technician, told us that we didn't need to stay there. Other members of the group had problems getting served in restaurant and at the bar.

Was this review helpful? Yes 1
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are in need of a hotel near the airport due to the timing of a morning flight then this hotel fits the bill. Convenient shuttles run every 15 minutes. Breakfast is buffet but plentiful. Rooms are sound proof so you don't know you are at the airport. The down side is if you want a really nice place... More 

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Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Nice modern looking hotel. ++++ Shoe shine machine in the lobby is a nice added touch. Very clean room and modern bathroom. I would trade 1 bath towel for a washcloth though, and the lack of a shower curtain made showering a bit cumbersome. The bed was made of two single beds pushed together both on wheels, so as I... More 

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Rochester, New York
1 review
3 of 5 stars Reviewed 4 weeks ago

While the hotel room and breakfast were excellent, the logistics in getting to the hotel made it not worthwhile. I called the day before to clarify how to get from the Airport TGV terminal to the hotel. They kept putting me on hold and then simply told me to go to the "5th floor to catch a shuttle". (I speak... More 

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Galesburg, IL
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 14, 2015

This was a great place to stay before an early flight out the next morning. The airport shuttle system is very convenient and complimentary. This hotel is on the black line and runs a frequent, regular schedule. Room was very comfortable and spacious. Staff were very helpful. The Roissy village is a short walk from the hotel and has lots... More 

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Letsgotravel, Thank you for your nice message following your stay in our hotel. I am pleased that you enjoyed your stay with us, and you enjoyed the city. Best regards Alexandre Legat More 

Dallas, TX
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 12, 2015

Stayed at this hotel after a forced overnight at CDG (the worst connecting airport in the world). First the bad - we had 2 rooms and neither had hot water. The A/C didn't work, so we had to leave the windows open until room got cool enough. My room did not have a shower curtain at all. When reported, they... More 

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Cyberjaya, Malaysia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 11, 2015

We stayed there for 2 nights as part of a tour. Overall room is quite spacious with all the things you expect frm a hotel room. Only nagging problems are the separation of the toilet from the main bathroom with no sink in the toilet, not a problem if you are not the person who washes your hands after using... More 

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear jsooz93, Thank you for your commentary. I am pleased that you spent a good stay with us. Best regards Alexandre LEGAT More 

Theni, India
Level Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 4, 2015

Landed in Paris & Stayed here for 2 nights as part of the package of our group tour. Located near airport & far from city center. They provide Free shuttle bus to & fro the Airport. From the airport we can take a metro train to get to the city center. The rooms are good but the bathroom lacked shower... More 

Was this review helpful? Yes
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear kvm_77 I am sorry for the shower curtain missing in your room. I beg you to accept my appologies. Thank you for your message about the breakfast. I am really happy that was the best you had. I will be pleased to welcome you new time. Alexandre LEGAT More 

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