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Mercure Paris Roissy Charles de Gaulle

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3 Allee du Verger, 95700 Roissy-en-France, France
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Best prices for: 1 room 1 guest
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Mercure Paris Roissy Charles de Gaulle
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Mercure Paris Roissy Charles de Gaulle
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522 reviews from our community

Traveler rating
    88
    245
    131
    41
    17
See reviews for
76
183
69
153
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (522)
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    (127)
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    (164)
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    (111)
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    (120)
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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

Good thing about this hotel, It's really near airport CDG, nice old village hood, but not such good thing is old bed and poor bath equipment, such us shower gel and amenity kit. If you are here only for business, I recommend this hotel. Thanks Mercure.

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Malaga, Spain
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed 3 nights during business rotation. Hotel is avarage, with good connections to the airport. Rooms not very good maintained with several parts broken off the wall and window parts. Internet in the room was non existent, which caused me several problems business wise. Staff was very friendly and helpfull and for that I give this hotel 3 stars. Another... More 

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Senior Contributor
23 reviews 23 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed March 15, 2015

Well I never booked this hotel but was here for 20 hours, thanks to flight cancellation and airline (Air Seychelles) put us there. I must acknowledge that check in was very quick. So that's appreciated. The staff was rude. First they wake me up at 7 AM (when I had checked in at 4 AM), that airline has booked me... More 

Was this review helpful? Yes 1
Brasschaat, Belgium
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 15, 2015

Very clean and refurbished hotel. It offers all facitlities one can expect to have, parking, Wifi, restaurant, complementary shutle to the airport, very convenient for those with an early start or late arrival in Charles de Gaulle airport.

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UK
Top Contributor
61 reviews 61 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed February 19, 2015

One night business visit. The black navette seems to take for ever! Received "upgrade" (Accor Gold) to "Privilege Room" - nice gesture but since I was on my own it was not of great value, as you can only sleep in one room! Room decoration was a little old and fading, but OK. It could also have been cleaner, especially... More 

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear TravellingTaffUk, I am realLy sorry for the inconvenient you met with internet despite the help from our staff. Regarding the cleaning for your room, please do not hesitate to contact me at h1245-RM@accor.com to give me more detail and your room number. I remain at your disposal Alexandre LEGAT More 

2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 4, 2015

When I entered the room, it was garbage (plastic bottle) on the floor from previous guest ,I cant imagine how they could not see tgis bottle on the floor! It's mean they dont clean the floor at al?! Do you have room service?? Sure? So where is tge menu? not in the room for sure! Called directly to room service... More 

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Irina, I am really surprised by your commentary. I was not informed about the inconvenients you met. I have to verify what happened with the housekeeping. Please contact me at h1245-RM@accor.com to give me more detail on your reservation, and confirm the adress of the Mercure hotel you were on CDG. Best regards Alexandre LEGAT More 

Belo Horizonte, MG
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 24, 2015

Good place to stay at the airport in Paris. Free shuttle for all of the CD Gaulle terminals. Staff is helpfull, breakfast is good. Can you believe that you can choose a smoking room in the hotel? Nice place to rest before a long flight.

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Cristina, It was pleasure to welcome you in our hotel. I am happy you enjoyed your stay with us, and I hope to welcome you again shortly. Best regards Alexandre LEGAT More 

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 19, 2015

Arrived Charles de Gaulle Airport early in the morning, on the way to city of Paris we stop over at this hotel for breakfast. I really enjoy the bakeries and varieties of dishes from the breakfast buffet. Bakery item was very nice and I try all, fresh juices and selection of cheese. Simple but nice.

Was this review helpful? Yes 3
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear RONORENE, Thank you to for choosing our hotel for your breakfast. I am happy that you liked our bakeries and dishes varieties. I hope to see you next time to test our rooms and our restaurant for lunch or diner. Best regards Alexandre LEGAT More 

Prague, Czech Republic
Top Contributor
60 reviews 60 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 12, 2015

I was put up in the Mercure by Air France after missing my connection. Courtesy bus from the airport is OK (you want the "black line"), but does take longer than the 10 minutes they advertise (about 20 there, but was faster coming back). Room was OK at first, but air con did not seem to work and it was... More 

Was this review helpful? Yes 2
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Tjackso2, Thank you for your message about your stay in our hotel. I am sorry for the inconvenient you met with our air conditioning. So, I hope you enjoyed the rest of our services. Best regards Alexandre LEGAT More 

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