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All 32 Roissy-en-France hotels

Mercure Paris Roissy Charles de Gaulle

4.0 of 5 Hotel   |   1 Allee du Verger | Restaurant Pays de France, 95700 Roissy-en-France, France
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Mercure Paris Roissy Charles de Gaulle
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Ranked #12 of 32 Hotels in Roissy-en-France
A recent review
3 of 5 stars reviewed 3 days ago
Laurie C Perth, Australia
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465 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Portuguese first
  • Russian first
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Perth, Australia
1 review
3 of 5 stars Reviewed 3 days ago NEW

En-route home 3rd Mercure stay in 3 weeks. Arrived typically tired. Looking forward to a refreshing Dry Martini a relaxed meal before turning in. Silly me and my expectations of this establishment, that enjoys and claims 4 Stars. Booked in, having pre-paid. Obliged to sign form for room, drafted fully of course in French. Lovely language but what did it... More

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northumberland
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we spent an overnight stay here in Paris on our way home from Switzerland. our room was immaculate, bed very cosy and clean. we were only here overnight and did not have an evening meal here but other English guests that had booked here gave good reports of the meals. after we had been downtown to eat out, we returned... More

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear earlybird66, Thank you for your commentary following your stay at Mercure Paris Roissy CDG. I am pleased that you spent a good night, and enjoyed our rooms and staff. Thank you for your message about our restaurant, I hope you will have the time to test it on a next stay. Best regards Alexandre LEGAT More

St. John's, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We spent our last night in France here, and it was a really good experience overall. The check-in was extremely quick and quite friendly, and our room was clean and spacious. Beds were comfortable, with spare pillows in the room and really, really good blackout curtains. A short walk to cafés for breakfast, and check-out was just as efficient. The... More

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Jacqueline F, I am happy that your last night in France was with us and was a good experience. I will be pleased to welcome you a new time for a next stay at Roissy. Best regards Alexandre LEGAT More

Sydney, Australia
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 17, 2014

The staff welcomed us warmly and check in was efficient. Our room was available even though we arrived very early in the morning. Unfortunately we were assigned a room in which the air conditioning was not working. We felt, for security reasons, we couldn't leave a window open to allow the air to circulate because we were on the ground... More

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Brad W, Thank you for your commentary. It is a pleasur to read that you enjoyed our hôtel and location.I am sorry for the inconvenience you met with the air conditionning and I beg you to accept my apologies. Best regards Alexandre LEGAT More

Toronto, Canada
Top Contributor
79 reviews 79 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 15, 2014

Got here very late. Drove down a long road with seemingly endless familiar hotels, just when giving up on the GPS, there it was. Although getting here late and leaving early i really enjoyed this place. The late night and morning staff were tremendously helpful and efficient. The room was clean , comfortable, modern, large, all amenities worked well. Breakfast... More

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear client, Thank you for your commentary following your stay in our hotel. I am realy pleased to read that you spent a good stay with us, and hope to welcome you shortly at Mercure Paris Roissy CDG. Best regards Alexandre LEGAT More

Ra'anana, Israel
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2014

Airport hotel, once you know how to get to the hotel from the airport it is easy (take the black shuttle bus from the airport) the rooms are spacious and clean breakfast buffet has a rich variety, including warm and cold food Hotel staff

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Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear TaliaH, Thank you for your commentary about your stay at Mercure Paris Roissy CDG. I am happy that you liked our hotel and staff. It is true that it seems difficult to get to our hotel when you do not know how to do. With the free shuttle "Black Bus" it is easier. You have just to let you... More

Canberra, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 12, 2014

After leaving the Millennium Hotel down the road because the hot water was not working for 3 hours, with no answer on when it would be working, The Mecure was a God send. Walked in with no reservation, staff were very friendly and quick with the check in, noting how exhausted I looked. The room was large, bed very comfortable... More

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear EliseElise48, It was a pleasure to welcome you at Mercure Paris Roissy CDG, and I am really happy that our staff made you a good stay. I hope to see you a new time in our hotel for a next stay. Best regards Alexandre LEGAT More

Seattle, WA
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 11, 2014

Nice quick layover in CDG, Front desk staff was very nice, helpful, got our pizza ordered for us! It is on the Multi hotel shuttle route, which I do not like takes way too long. So we got a cab, okay learning lesson, $50usd for cab to airport. Clean lovely hotel though, nothing remarkable about it.

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear EmeraldPoppy, Thank you for your commentary regarding your stay at Mercure Paris Roissy CDG. I am happy that you spent a good stay with us. It is true that the taxi is expensive to go to CDG, unfortunately that is the unique solution to not use the shuttle bus. I hope to see you a new time in our... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 8, 2014 via mobile

Arrived at hotel at 23 to be told that booked non-smokers room was not available. Apparently it is not enough to book a non-smoking room in order to get one, the hotel was demanding also a written request. They said. I was forced to pay for an upgrade to a more expensive room on order to get a non-smoking one!... More

Was this review helpful? Yes 6
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Susanne S, You take the time to write this message about your stay at Mercure Paris Roissy CDG, and I thank you. I confirm you that if you book a non smoking room, you should have a non smoking room ! Please do not hesitate to contact to me at h1245-RM@accor.com to give me more detail about your check-in.... More

Durham
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 7, 2014

Return journey overnight stay at he Mercure hotel.A good location for Charles de Gaulle airport The hotel was very clean and modern our room was large with a fridge tea/coffee making facilities, as it was a late arrival we did not use any of the facilities until morning. Breakfast was buffet style with cereal,croissants etc. the downside was the hot... More

Was this review helpful? Yes 1
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Sundevo, Thank you for your message folLowing your stay at Mercure Paris Roissy CDG. I apologies for the inconvenients you met for the breakfast. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Best regards Alexandre LEGAT More

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Additional Information about Mercure Paris Roissy Charles de Gaulle

Address: 1 Allee du Verger | Restaurant Pays de France, 95700 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Roissy Charles de Gaulle 4*
Number of rooms: 202
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Also Known As:
Mercure Paris Roissy Charles De Gaulle Hotel Roissy
Mercure Roissy

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