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All 31 Roissy-en-France hotels

Relais Spa Paris-Roissy CDG

5.0 of 5 Spa   |   8 Allee du Verger, 95700 Roissy-en-France, France
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Relais Spa Paris-Roissy CDG
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A recent review
3 of 5 stars reviewed 5 days ago
shane k Paris, France
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193 people have reviewed this hotel

Traveler rating
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17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Paris, France
1 review
3 of 5 stars Reviewed 5 days ago NEW

The temperature in the room and hotel in general was cold; we were unable to increase the heat. The staff were friendly but very inexperienced and unable to advise us or help us with many of the amenities of the hotel. The restaurant closes at 10pm and as we arrived at the hotel at 9.50 we were told the only... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here a few times with good shuttle service. Rooms are very comfortable but the independent temperature control cannot cool the room down winter or summer. As someone who likes to sleep with cool circulating air I had to sleep with the balcony door open during the fall, winter and summer.

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Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

First time here, my non smoking room was disgusting, Nd grubby, I complained about the smell of cigarette smoke on everything and was upgraded to an executive room. This was as bad as the first, the air conditioning didn't work the bathroom sink wouldn't DF in and the borrowed universal adaptor was broken. Trying to get Internet access was a... More

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RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Cathieogilvie, We thank you for the time you dedicated to share your experience at the Relais Spa Roissy. I am very sorry to read that our service did not match your expectations. I completely understand your displeasure. Please rest assured that I have personally communicated your constructive observations to the relevant departments and necessary actions will be taken very... More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel room surely makes you feel like home. The induction kitchenette is very useful just in case you need to heat up or prepare meals for yourself. Food here is tasty and portions are generous. The seafood caesar salad is yumm. Proves again that the chefs along with the service associates are the backbone of the hotel...beautiful buildings and... More

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RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Gardenz, Thanks a lot for sharing your positive experience! It is a great pleasure for us to read your satisfaction regarding our establisment and the restaurant! Your feedback is very important to us: it is our best motivation! Our concept is unique and the aim is to make you feel like at home! All the rooms have a balcony... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 17, 2014

Me and my girlfriend stayed at this hotel for 4 nights and throughout that time we experienced having to ask for clean cutlery in our room as all the knives and forks were dirty when we got to the room. Had to ask 3 times for a dishwasher tablet as there was no cloth or anything to clean dishes with... More

Was this review helpful? Yes 2
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Stevie JM7 We thank you for the time you dedicated to share your experience at the Relais Spa Roissy. I am pleased to learn that you enjoyed our spa and the bedding. I apologize if our services did not match your expectations. Please rest assured that your valuable comments regarding the kitchenette have been sent to the relevant department.... More

Tucson, Arizona
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 10, 2014

After spending all day at the CDG airport I finally was sent to the Relais Spa hotel. Seeing poor ratings I was worried my horrible day was continuing. Turned out to be a great stay. Very good room, good food, transportation was excellent.

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RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Scoot E, Thanks a lot for your positive comment about our hotel. We are delighted to learn that you have spent a great moment in our establishment. We hope to welcome you back very soon at the Relais Spa for another surprising experience! Kinds Regards, Charlotte More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 7, 2014

I stayed in this hotel for 2 nights from 21-23rd Jan. After I went back to my hometown on 24th I realized that I left my jacket behind in the room. I immediately sent 2 emails to the hotel only to be told they couldn't find it. I don't know what happened as I clearly remember my room no. and... More

Was this review helpful? Yes 1
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Cecilia H, I am very pleased to answer to your comment. The exchange with our guest is crucial for us in order to improve our offer. We do care about every single issue in our hotel. Our priority is your satisfaction! The relevant head department officer has been in touch with you and had the regret to inform that... More

US
Top Contributor
84 reviews 84 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 30, 2014

I travel for business quite often and have stayed in quite a few hotels. I'm pretty picky about hotels. My Paris office booked me in this hotel for three nights and I was pretty concerned about staying here after reading the reviews on Trip Advisor. I checked in for two nights, traveled to another city in France and checked back... More

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RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear bayforest 3205 We truly appreciate your feedback about the hotel. We are pleased to learn that you have enjoyed your stay. As a frequent traveler, your own opinion is pretty significant and we thank you for your appreciation. Please feel free to contact me personally for the details of your next reservation. We hope to have the pleasure to... More

Herne Bay, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 12, 2014

Whilst only an overnight stay, the room was very comfortable however it did have a slight odour when we first entered the room but after a few minutes it either went away or I just didn't notice it anymore. The room was clean but there were a few small patches on the doors and walls that were repaired but not... More

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RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Ariane215, Thanks a lot for your feedback which is very important to us in order to create a personalized offer. We are very pleased to feel your satisfaction and rest assured that your comments will be shared to the relevant department. We hope to welcome you very soon at the Relais Spa Roissy! Kinds Regards, Charlotte More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2014

It's the worst hotel that I have visited in the world. You have an employe very rude "Pablo" and impolite. I called 4 times for the towels and 45 minutes to bring me up 2 towels??? I think it is not normal... When I asked why? Pablo told me sorry, but I had a lot of things to do and... More

Was this review helpful? Yes 1
RelaisSpa, Responsable relations publiques at Relais Spa Paris-Roissy CDG, responded to this review

Dear Traaveler1982, We would like to thank you for your feedback. I am glad to see that your experience at the Spa was satisfactory. I completely understand your displeasure regarding the service you received. On behalf of the Relais Spa Roissy, I would like to apologize for this incident. Please rest assured that your constructive comments have been shared with... More

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Additional Information about Relais Spa Paris-Roissy CDG

Also Known As:
Relais Spa Paris-Roissy Cdg Hotel
Relais Spa Paris-Roissy Cdg Hotel Roissy
Address: 8 Allee du Verger, 95700 Roissy-en-France, France
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Relais Spa Paris-Roissy CDG 5*
Official Description (provided by the hotel):
Relais Spa Paris-Roissy CDG and its 463 rooms (Premium, Executive Rooms and Junior Suites) will welcome you during your business or personal trips.From high quality of services to the large range of facilities (room service, concierge, housekeeping, executive lounge, business center, shop ...), everything is designed to make your stay a real moment of relaxation.Enjoy your stay at the Relais Spa to take a moment to relax in our new SPA in partnership with the famous French brand Nuxe.The team invites you to discover face & body treatments as well as our facilities: steam bath, sauna, swimming pool, jacuzzi and fitness center.Come and discover our bar the “Starry Lounge” where you can enjoy a bite to eat or a glass of Champagne under the stars in the cosy and elegant atmosphere during your stay. Warm and contemporary, our Brasserie Flo offer you the perfect environment to enjoy a great variety of meals and wines.Business travelers will appreciate its proximity to Roissy-CDG airport, as well as to the Villepinte and Le Bourget convention centers. ... more   less 
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