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Relais Spa Paris-Roissy CDG

8 Allee du Verger, 95700 Roissy-en-France, France
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Relais Spa Paris-Roissy CDG
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Relais Spa Paris-Roissy CDG
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306 reviews from our community

Traveler rating
    81
    102
    60
    31
    32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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France
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was housed at the hotel by an airline as I took a bump. It was a lovely hotel as it was quiet , clean and the staff very friendly . I had stayed at a budget hotel the night before and it was fit for purpose but will stay here whenever I need to stay at CDG. In fact... More 

Was this review helpful? Yes
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Eurotess, Thanks a lot for sharing your experience at the Relais Spa Roissy. I am glad to see that you enjoyed our relaxing atmosphere. I will be delighted to exchange with you in May. Do not hesitate to visit me when you will be coming to celebrate your birthday in the restaurant. I hope to have the pleasure of... More 

Valencin
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is ideally located close to the airport or for a trip in Paris downtown by train. The rooms are big and nice. The wifi signal is good. I also appreciate free access to the pool, hamam and spa. In addition customers are always very welcome. I strongly recommend that place

Was this review helpful? Yes
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Alain C, Thanks a lot for sharing your experience at the Relais Spa Roissy and recommending our establishment. I am very happy to feel that you lived a pleasant moment among us. Your satisfaction is our best motivation! We hope to have the pleasure of welcoming you back very soon to enjoy our relaxing atmosphere before or after your... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

I was extremely disappointed in my stay here. No cleaners and change of clean towels our entire stay, we had to request more toilet roll, glass, food etc had to be cleared out by ourselves. Staff were not very polite not helpful. Nobody wanted to help. Extremely smelly. The spa staff were very rude and condescending. Not good and I... More 

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RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Kiss91L, Thanks a lot for sharing your experience at the Relais Spa Roissy. I am deeply sorry to read your displeasure regarding your stay and completely understand your discontentment. It is unacceptable that your room has not been refreshed. Please rest assured that we have taken into consideration your constructive remarks and necessary actions have been taken immediately in... More 

Europe
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel twice: the first time in 2011, when this hotel was just opened and had 4 stars, and the second time – for the romantic Valentine’s weekend last February. Relais & Spa Hotel is located in the main avenue of the lovely Roissy village with a few cozy restaurants, very close to Charles-de-Gaulle Airport, but we... More 

Was this review helpful? Yes 2
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Libra1001, Thanks a lot for sharing your experience at the Relais Spa Roissy. Your feedback is essential to us in order to create a personalized offer in correlation with your expectations. It is such a pleasure to read your satisfaction regarding your stay and our different services. I am very glad to feel that you had a great time... More 

Wisconsin
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 10, 2015

The hotel looks a little dated, but our room was nice. It was a little odd to see 2 separate twin size beds made up separately, pushed together. My husband and I joked about it. We haven't slept apart in years. We ate lunch at the restaurant. It was excellent. A little pricey, but great food. We stayed here because... More 

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RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear radarchic98, We thank you for your comment! I am sorry to read your displeasure regarding your experience at the Relais Spa Roissy. I completely understand that the twin beds were not suitable. Next time, I invite to contact the reception, according to the availability, we will be more than happy to change your room. I hope to have the... More 

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

I am a particular traveler and always appreciate a clean and new hotel. This hotel is nearly brand new and very modern. The rooms are well appointed and cozy with beautiful bathrooms and very comfortable beds. The hotel feels fresh and clean and the staff are very helpful and friendly. There is a shuttle that runs on schedule to and... More 

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RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Sholom P, Thanks a lot for sharing your experience with us! I had the pleasure to meet you personally. That is the reason why, I am delighted to read your positive comment and would like to sincerely thank you. I hope to have the chance of welcoming you during your next stay in Paris. Please feel free to contact... More 

uk
Contributor
15 reviews 15 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 4, 2015

Relais spa is a nice hotel with good spacious rooms, the hotel reception staff are very helpful an polite.... The restaurant is defiantly a no no, staff are not courteous at all, the bar area is ok and quite, getting served is sometimes a problem if one barman in particular is texting with his phone, you wait a long time... More 

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RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Pete M, Thanks a lot for sharing your experience with us! I am very glad to read your satisfaction regarding our reception staff. I sincerely apologize for the disrespectful behavior at the brasserie and at the bar. Please rest assured that necessary actions have been taken to avoid such situation. I hope to have the pleasure of welcoming you... More 

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 17, 2015

I have stayed in this hotel last month 3 times for a business purpose, and should have mention that's the good one to stay. Room are spotless with little kitchen inside and balcony! Location was good as well, by 10 min walking distance you can find good shop, few amazing brasseries and off course they do provide free shuttle busses... More 

Was this review helpful? Yes 1
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Anton P, Thanks a lot for your positive feedback! I am very glad to read your satisfaction. Please feel free to get back to me directly for your future reservation; I will do my best to personalize your fourth stay. We would love to welcome you back very soon! I look forward to hearing from you! Personal Regards, Charlotte... More 

Senior Contributor
37 reviews 37 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 15, 2015

Away with work for a couple of nights and this hotel was booked for us. On arrival very friendly staff and a quick check in, no waiting around. Rooms were clean, tidy and spacious. Went out for dinner and Roissy is only a 5 minute walk to find some nice eateries. In the morning breakfast was good and there was... More 

Was this review helpful? Yes
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Darren D, Thanks a lot for posting your positive feedback! I am very glad to see that you enjoyed your experience at the Relais Spa Roissy. We hope to have the pleasure of welcoming you very soon for your next business trip! I will be very happy to meet you personally. Best Regards, Charlotte – Guest Relation More 

Glasgow
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed January 6, 2015

We checked in late on the 27th December while on route to the Alps. We had been on a terrible journey with snow and had been redirected via Paris. We found the hotel at 11.40 that evening and checked in desperate more for food. We approached the reception and were quoted a high rate but asked if we could get... More 

Was this review helpful? Yes
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear GORDON R, We thank you for taking the time to share your experience at the Relais Spa Roissy. I am deeply sorry to read your discontentment and would like to sincerely apologize for the various incidents during your stay. I completely understand your displeasure. I can ensure you that this regrettable situation is not the reflection of our service... More 

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