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All 32 Roissy-en-France hotels

Hilton Paris Charles de Gaulle Airport

4.0 of 5 Hotel   |   Roissypole, Rue de Rome, BP16461 | Tremblay En France, 95708 Roissy-en-France, France
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Ranked #7 of 32 hotels in Roissy-en-France
A recent review
5 of 5 stars Reviewed July 13, 2011
Babschambers
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1,349 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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There are newer reviews for Hilton Paris Charles de Gaulle Airport
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Senior Contributor
24 reviews 24 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 13, 2011

Our room was very clean and comfortable. This hotel is right at the airport, so it is very convenient. We made the mistake of ordering a club sandwich at the bar which was way over-priced, took 30minutes to arrive, and had burnt toast/inedible bread on it. We were told we should have sent it back, but we could find our... More

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HiltonParisCDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Babschambers, We have read your review and would like to thank you for your kind words regarding the location and the room. However, we sincerely apologize if the food in our bar was not up to your expectations, and have forwarded your comment to our Chef for consideration and improvement. We do thank you for having chosen us on... More

Silver Spring, Maryland
Contributor
14 reviews 14 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 13, 2011

The hotel itself is very nice, but the staff are particularly worth noting. They were incredibly helpful, keeping our bag for a week while we went on to GB, and searching for a lost child's toy. Their service was truly appreciated. The location is great for those taking early morning flights.

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HiltonParisCDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear 41378Mike, Thank you for taking the time to leave a comment about our hotel. I am delighted to learn that you enjoyed your stay with us and that our service was up to your standards as we constantly strive to achieve the highness quality in terms of service and to respond in the best possible way to our guest... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2011 via mobile

Smelly, filthy, over priced and very unfriendly. The best staff was the bell boy. Sleep on a bunk at the airport rather than at this hotel!

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HiltonParisCDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Caprikornius, Thank you for taking the time to leave a comment about our hotel. I understand from your remarks that we have failed in delivering a truly satisfactory stay and I would like to deeply apologise for the inconveniences you experienced. I have shared your comments to the management team. We remain available should you wish to share any... More

Mount Pearl NL
Top Contributor
89 reviews 89 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 10, 2011

We had a good stay, however we did have a problem with our room at check-in. The staff and management went to great length to fix the problem to our satisfaction. We really appreciated the service we received. It is a great location at the airport when starting or ending your trip to Paris. I would like to note that... More

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HiltonParisCDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Madelinot43, Thank you for taking the time to place a review about our hotel on Trip Advisor. It was great to read your comments with regards to the service, facilities and location. Once again, thank you for a great review and happy travelling. Kind regards Stéphane Compagnon More

Mountain House, CA
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 7, 2011

I wanted to write this review because the Bell Hops at this hotel are exceptionally kind and customer focused. We spent our vacation travelling with our kids; a 13yo (f), 6yo (m) and 1yo (f). We are Hilton Gold Members and like to patronize all Hilton establishments. First the good part - on the day of our departure a gentlemen... More

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HiltonParisCDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear 2Adults2KidsLetsGo, Thank you for your review. Your warm comments have been communicated to Hadil and to the entire team here at the Hilton Paris CDG Airport as they represent a great source of motivation for each and every one of us. However, I have also duly noted your remark about the breakfast charge. Please do not hesitate to contact... More

Tustin, California
Contributor
16 reviews 16 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 6, 2011

My wife and I stayed at this hotel for one night, while we transferred from Paris to Rome. First off, the concierge was great, I e-mailed a month out and all of my questions were answered within 24 hours, friendly and not rude, definitly going the extra mile. We paid for the hotel with points, so I'm not sure how... More

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HiltonParisCDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Pete962008, Thank you for choosing to stay at our property and for taking the time and trouble to write a review on tripadvisor. I was pleased to learn that you enjoy staying with us and I would like to thank you for your loyalty and patronage. I will surely share your praise with the team, especially with our Concierge.... More

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 4, 2011

We found this to be a great hotel. Very clean, quiet and good beds and well appointed big bathroom with a tub and shower. We found an excellent deal on the internet for one night, and it was by far, the largest hotel room we stayed in during just over 2 weeks in France. The shuttle service to the airport... More

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HiltonParisCDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear torontotwo_13, Thank you for taking the time to review our property. We are pleased to know that our rooms suited you and that you were well attended by our staff. We have received many compliments regarding the size and amenities of our rooms and we are very happy that you have had the chance to experience the same. Once... More

Lisbon, Portugal
Top Contributor
85 reviews 85 reviews
20 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed July 1, 2011

I liked the hotel. very convenient, comfortable and easy access to the airport. The restaurant is however overprice set in the foyer d and when we were there was almost empty. The problem is the airport offers little in terms of catering or shops. I found CDG it to be one of the worst airports I have ever been to... More

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HiltonParisCDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Ramade, Thank you very much for your visit to our property. We are glad you enjoyed our location and amenities, and would also like to apologize if some of our services did not meet your expectations. Be sure we have duly noted your comment about our restaurant and have forwarded it to the Food and Beverage manager. We hope... More

Miami, Florida
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 29, 2011

I choose this hotel because of the proximity to the airport, i was traveling with lots of luggage that is why i chose i hotel next to the airport and i don't regret it. I visited Paris everyday with the Paris visite card daily. and come back with my family at night safely. you always need to make sure you... More

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HiltonParisCDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear jackiesamy, Thank you for taking the time and trouble to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Hilton Paris CDG Airport as they represent a great source of motivation for each and every one of us. I am delighted to learn that you enjoyed your... More

Columbus, Mississippi
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 28, 2011

We stayed at the Hilton de Gaulle Airport because we had to catch an early flight home the next day. It was very convenient but because it is away from everything they have a captive audience and know it. The food is extremely high priced. 6 euro for a diet coke was outrageous. Wifi was 12 euro ($17.25) for ONE... More

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HiltonParisCDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear skyking56 We would like to thank you for having chosen our hotel for your stay in Roissy CDG and for taking the time to write the review. Guest feedbacks are highly appreciated, as this is the only way to ensure continuous improvement and development as a property on our very long journey to excellence. Your observations have been discussed... More

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Additional Information about Hilton Paris Charles de Gaulle Airport

Address: Roissypole, Rue de Rome, BP16461 | Tremblay En France, 95708 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Paris Charles de Gaulle Airport 4*
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Also Known As:
Hilton Paris Charles De Gaulle Airport Hotel Roissy
Hilton Hotel Roissy
Hilton Roissy
Roissy Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Family Hotel in Roissy-en-France #6 Business Hotel in Roissy-en-France #6 Luxury Hotel in Roissy-en-France
Hotel Class
Number of rooms
387

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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