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All 32 Roissy-en-France hotels

Hilton Paris Charles de Gaulle Airport

4.0 of 5 Hotel   |   Roissypole, Rue de Rome, BP16461 | Tremblay En France, 95708 Roissy-en-France, France
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69%
Ranked #7 of 32 hotels in Roissy-en-France
A recent review
5 of 5 stars reviewed yesterday
kricac Vransko, Slovenia
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1,323 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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Vransko, Slovenia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Only suitable if you're using it as an airport hotel. Too far away from the city to be of any use when traveling to Paris. Great gym (there is space to excercise most of the time), decent food in the breakfast buffet. Rooms are nice, clean and cosy.

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Toronto
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

This is a wonderful hotel, with a great location for travellers out of CDG in Paris or in transit through CDG. We took the train in from Nice, and flew out of terminal 3 the next afternoon and were able to walk to the terminal. One of only 4 airport hotels in walking distance of the inter-terminal shuttle train. The... More

Review collected in partnership with Hilton Hotels & Resorts

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Glendale, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed yesterday NEW

This is more than a comfortable and convenient airport-adjacent hotel. It is lovely, has a great lobby and bar area, an excellent executive lounge if you are a member of the Hilton program, very helpful staff, and good food! My husband had to return our rental car to the airport after getting me and luggage to the hotel. A bellman... More

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Top Contributor
115 reviews 115 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

1) We waited outside in the rain for a hotel shuttle for twenty minutes, then we had to take a taxi to the hotel. 2) Upon arrival there were two staff members at the desk assisting two people. After standing in line for ten minutes WITHOUT being greeted by either member, I inquired if someone would be able to assist... More

Was this review helpful? Yes 1
JD-CDG, Responsable relations clients at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear mstru, We are so sorry we were not able to provide you with the quality service and accommodations you deserved during your recent stay at our hotel. Please know that this is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and... More

Paris, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Train from Marseille to CDG Airport (TGV station in T2) - caught the CDGVAL (airport tram) to T3 and a very short walk outside to the Hilton, and reversed the process the next morning to catch our flight. I have to say after staying in traditional French hotels (nice but very small) is was really satisfying to walk into the... More

Was this review helpful? Yes 2
JD-CDG, Responsable relations clients at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Bob B, Thank you for taking the time to review our property. We are pleased to know that our fabulous location suited you and that you were well attended by our staff. We have received many compliments regarding the size and amenities of our rooms and we are very happy that you have had the chance to experience the... More

Orlando, Florida
Top Contributor
274 reviews 274 reviews
152 hotel reviews
422 helpful votes 422 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second time here, and we were thanked for being loyal visitors. We were upgraded to Room 641, an Executive Plus King. We were far away from the elevator, and no one could see in our room like last time when I was in my boxers for several minutes before I realized that people who were waiting for... More

Was this review helpful? Yes 1
JD-CDG, Responsable relations clients at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear DisneyParis, Thank you very much for your recent stay with us and your extensive feedback about your experience. Although in general, you have been positive, I was disappointed to hear of the breakfast service, and I would like to convey our most sincere apologies for the shortfall in our service. Your feedback has been shared with our Food &... More

Tampa, Florida
Contributor
19 reviews 19 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 1 week ago

Title: Big Disappointment!! My daughter and I stayed here December 2012r before our flight home. We ate at the restaurant then and it was wonderful. We looked forward to our stay here again the day prior to flight home June 18. I made a reservation few days before. Upon arrival, the room I requested and reserved was not available. However,... More

Was this review helpful? Yes 1
JD-CDG, F&B Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear diopat, Please accept my apologies for the inconvenience you experienced during your stay in the Paris Charles de Gaulle Airport hotel, especially in our Skylight Restaurant . Please be assured that your feedback has been fully reviewed and taken very seriously and forwarded to the Head Chef and myself to ensure that any necessary steps are taken to address... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Have stayed at many Hiltons over the years and have to say this is the worst customer service ever! The staff seem very aloof and unhelpful. Check in started off terrible. Had to wait over 6 hours for our rollaway. when it finally did arrive...had to call for pillow that was supposed to come with it and another hour wait!... More

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JD-CDG, Responsable relations clients at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Maria F, Thank you for letting us know. Your feedback had been essential for our corrective training measures and your views were shared directly with our entire front office team. I am sorry that we failed to meet your expectations. I can assure you, such concerns are rare for our staff, however, your concerns are still taken just as... More

Bakersfield, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Hilton at CDG is convenient to the airport but if you are flying from the international terminal they do not take passengers by shuttle to that terminal. they made an exception for my group but it was a potential issue.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JD-CDG, Responsable relations clients at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Marily A, We have read your review and thank you for your feedback. We sincerely apologize if your stay in our hotel was not up to your expectations. About the shuttle, the Airport Authorities, unfortunately, since July 2010, has stopped the shuttle services for all airport hotels to Terminal 1 and 3. Our only stop is at the TGV... More

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not what you expect from Hilton, staff too efficient and a little bit grumpy. breakfast not the best choice, cleanness average for this kind of hotel and money you pay. very expensive parking. hotel need a bit of updating.

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JD-CDG, Responsable relations clients at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear loveholiday2020, Thank you for taking the time to post a review following your recent stay with us. I appreciate your constructive feedback, and there certainly some positives and negatives to take away from your comments. We shall by all means take your comments on board, and as always, I embrace all of the feedback received as it is only... More

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Additional Information about Hilton Paris Charles de Gaulle Airport

Address: Roissypole, Rue de Rome, BP16461 | Tremblay En France, 95708 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Paris Charles de Gaulle Airport 4*
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Also Known As:
Hilton Paris Charles De Gaulle Airport Hotel Roissy
Hilton Hotel Roissy
Hilton Roissy
Roissy Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Family Hotel in Roissy-en-France #6 Luxury Hotel in Roissy-en-France #8 Business Hotel in Roissy-en-France
Hotel Class
Number of rooms
387

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