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All 31 Roissy-en-France hotels

Hilton Paris Charles de Gaulle Airport

4.0 of 5 Hotel   |   Roissypole, Rue de Rome, BP16461 | Tremblay En France, 95708 Roissy-en-France, France
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Certificate of Excellence 2013
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1,211 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed for one night in order to attend the Paris St Germain v Chelsea football match. Helpful staff at reception and the general facilities were good. Transfer from Charles de Gaulle airport requires a fairly lenghty walk to the courtesy bus and transport to Paris is very near to the hotel, a short walk to the RER station. A word... More

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JD-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear The_Coach55, Thank you for taking the time to post a review following your recent stay with us. I appreciate your constructive feedback. We shall by all means take your comments on board, and as always, I embrace all of the feedback received as it is only through this that we can make the relevant improvements to our service. I... More

Zurich, Switzerland
Top Contributor
56 reviews 56 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Usually, i stay at the hotel within the terminal. This time i decided to try the hilton - you can reach it from the terminal thru a courtesy bus or thru the CDG automated train - takes about 10 min. This hotel is much cheaper than the one within the terminal and offers much more amenities - such as a... More

Was this review helpful? Yes 1
JD-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Budapest4Lausanne, It was truly a treat for us at the Hilton Paris CDG Airport to have been able to create such a positive experience for you. Our guest’s comfort and satisfaction are our top priority as each guest is extremely important to us. Thank you for kindly acknowledging our staff’s efforts within your review. We hope to welcome you... More

Gaithersburg, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Probably could do better for a Hilton. Staff at reception was friendly. I got booked into an executive day room; rather overpriced but I needed to catch some sleep during a 10 hour layover. My room was non smoking; but found matches in the room and an ash-tray. Wondered how that was supposed to help.. Water was look warm; even... More

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JD-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear winnie m, Thank you for taking time to share your experiences with us regarding your recent stay. Please accept our sincere apologies for the disappointing conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your... More

Biarritz
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We picked a hotel for its location as we had an early flight to US to catch. Way bellow all expectations, food is horrible and overpriced, our wake-up call never happened, mattress is hard like a rock.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
JD-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear cool_french_style, Thank you very much for your review and visit in our hotel. We are happy to read your enjoyed our location. We also took good note of your feedback and have forwarded it accordingly to our executive housekeeper, baring in mind that the general guest demand is for firm to very firm bedding, and in line with the... More

Antwerp, Belgium
Top Contributor
295 reviews 295 reviews
80 hotel reviews
202 helpful votes 202 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been back twice since our last review. We would gladly give five stars to this hotel. In the restaurant the majority of staff is trying to work in a friendly and efficient way, while a decent minority is still walking around doing exactly nothing. It's fun to watch. I almost took a picture of these guys. Staff at... More

Was this review helpful? Yes 1
JD-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Gonzalo_de_Berceo, As a regular guest, we are very thankful for your kind words. It is a pleasure to see that you love our hotel, even though there is still room for improvement for the reception. We shall by all means take your comments on board, and as always, we embrace all of the feedback received as it is only... More

Indianapolis, Indiana
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This property fails to meet the minimal expectations of an airport hotel. Facilities are old, tired, worn and worse the service and food is below average. This is my second time staying here and sadly the hotel has further declined since my last stay. Rooms are old, shabby, and beat-up. Carpets are dirty on the edges and appear to be... More

Was this review helpful? Yes 1
GM-CDG, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear IndyGuynside, Thank you for sharing details about your stay with us. While we are glad that you enjoyed the teh service of our staff, it is truly regrettable that you were disappointed with any other aspects of your stay. We do understand that the smallest details can leave a big impression with our guests and assure you that we... More

Parma, Italy
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is perfect place for a quick access to airport terminals. Easily reachable from Airport Terminal 3. From here you have access to RER C and go directly to Paris Center. The rooms are comfortable with a really good sleep quality. Nice lobby environment and kind receptionists.

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JD-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Mirco Z, We are delighted that your recent stay at the Hilton Paris CDG Airport provided you with attentive service and a comfortable place to relax. We strive to provide the utmost in care and it makes us very happy when our guests take the time to let us know we are succeeding. We look forward to your next... More

Lakewood, Ohio
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were bumped from our flight and ended up spending the night at the Hilton Paris CDG hotel. The hotel was very clean, the food was good, and the service was average. Since the hotel is right at the airport, it's easy to jump on the train into the city.

Was this review helpful? Yes 2
JD-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear bruno811, Thank you for staying at the Hilton Paris CDG Airport Hotel on your recent trip to Paris. I am glad you enjoyed your stay with us and thank you for the time you have taken to share your comments which will indeed help other travelers to make an informed choice on their accommodation when in Roissy. I look... More

Cincinnati, Ohio
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Airport hotel is well situated with a short bus ride from Terminal 2. Reasonably modern and roomy hotel that is also a great value. I had a great view of the airport from the well appointed room. Friendly staff making a short stay enjoyable. Needless to stay, airline personnel do stay at this hotel. The only draw back is... More

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JD-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear stevehh2525, How wonderful that you had the opportunity to enjoy the magnificent sight of airplanes taking off and landing while staying here. It is certainly quite a sight to see. We do appreciate your kind comments for our staff and look forward to providing you with another exceptional stay at the Hilton Paris CDG Airport very soon. Thank you... More

Paris, France
1 review
4 of 5 stars Reviewed 2 weeks ago

Very quiet hotel, astonishing implementation in the middle of the runways - ask for a view ! Do NOT eat Cesar's Salade at the bar, it is just awful and the staff tells you that they cannot do anything about it as it seems to be the mandatory receipt, obviusly invented by someone who never ate it himself. Comfortable beds,... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JD-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Andreas H, Watching the airplanes taking off from your room must have been fun to watch! We’re glad that you had a great trip overall and that the Hilton Paris CDG Aiport met your expectations. Your feedback is being reviewed by our chef and culinary team to address and improve upon. We would love to have you stay with... More

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Additional Information about Hilton Paris Charles de Gaulle Airport

Also Known As:
Hilton Paris Charles De Gaulle Airport Hotel Roissy
Hilton Paris Charles De Gaulle Airport Hotel
Hilton Hotel Roissy
Hilton Roissy
Roissy Hilton
Address: Roissypole, Rue de Rome, BP16461 | Tremblay En France, 95708 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Roissy-en-France
#5 Luxury Hotel in Roissy-en-France
#6 Business Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Paris Charles de Gaulle Airport 4*
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