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All 28 Roissy-en-France hotels

Mercure Paris Charles de Gaulle Airport et Convention

4.0 of 5 Hotel   |   Roissypole Ouest | BP 20248, 95713 Roissy-en-France, France (Formerly Pullman Paris Charles De Gaulle Airport)
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Mercure Paris Charles de Gaulle Airport et Convention
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Ranked #8 of 28 Hotels in Roissy-en-France
A recent review
4 of 5 stars reviewed yesterday
Rushman2112 Singapore, Singapore
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325 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Top Contributor
69 reviews 69 reviews
38 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed yesterday NEW

We just had the one night here at the end of a week in France before the morning flight home to Singapore. We have stayed at other Accor options at Paris Nord 2 and Roisseypole, but were swayed by the Pullman brand - at least, it was when I booked it a couple of months back(!) We got the TGV... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I must say i love to eat but still, breakfast was wouaou!!! It is worse the extra you had to pay for, because on an other hand the prices for the accommodation, breakfast, dinner are quite high... The service was overall absent but not really needed. Good in off for an airport Hotel.

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Peterborough, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped here for one night only. We booked a large meeting room on the 9th floor with a view over the airport. If you like watching Dreamliners etc. you would enjoy this, however I was there to work so not to much looking out of windows. The business facilities were good with plenty of refreshments supplied. The room I had... More 

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Osl
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here many times and it is still just as good even though it is no longer the Pullman. It is a little harder to find though as there is another Mercure with a very similar name which is just outside the airport. It is also a good hotel, but annoying if you end up at the wrong... More 

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Zürich, Zurich, Switzerland
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Romms are ok yet a touch noisy (I could hear that the room next to us was using Samsung phones). Convenient shuttle. but seriousely €26 for breakfast is unreal. This breakfast has NOTHING special and was on top cold. The hotel was that well organized that they said we did not pay for breakfast, charged my credit card which was... More 

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Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Madame, Dear Monsieur, Thank you for taking the time to tell us about your experience during your stay. We are sorry that your experience did not exactly meet your expectations, please allow us to express our sincerest apologies. At Mercure we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Ternat
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Just entered my room and saw that nothing had happened at all while i was at the fair in Paris...: nothing cleaned, bed was not made up, still dirty towels on the floor. So the cleaning team did not enter my room at all even when i hung the card "please clean my room" on my door. If this was... More 

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Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Madame, Dear Monsieur, Thank you for taking the time to tell us about your experience at the Mercure Paris Charles de Gaulle Airport and Convenition during your stay. We are sorry that your experience did not exactly meet your expectations, please allow us to express our sincerest apologies. At Mercure we strive to provide a superior service experience for... More 

Perth, Australia
Top Contributor
59 reviews 59 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 25, 2015

So stayed here on a recommendation from a friend but he must of been mistaken. Firstly it is away from the airport and you need to take the free shuttle. Called the hotel for a shuttle bus to pick us up. No answer and when I did get through that didn't get us the shuttle either. So now we have... More 

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Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Madame and Dear Monsieur, Thank you for taking the time to tell us about your experience at the Pullman Paris Charles de Gaulle Airport during your stay at Mercure Hotel CDG Airport and Convention. We are sorry that your experience did not exactly meet your expectations; please allow us to express our sincerest apologies. Regarding the shuttle, like other... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 24, 2015

Stayed here for 4 days. Again for me it is 90% the staff and 10% the hotel. Rooms were not bad. Little small compared to US standards but comfortable. The staff was great. To many to mention. Everyone made us feel welcome and went out of their way to be helpful. Would recommend this hotel when passing through Paris. Thanks... More 

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Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Madame, Dear Monsieur, We very much appreciate your comments regarding your stay at the Mercure Paris Charles de Gaulle Airport and Convention. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Paris, France
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 22, 2015

The hotel is remote. There are absolutely no options to get something to eat nearby. The cheapest thing on the hotel menu is a crappy sandwich at 20eur. There is a fridge in reception which is supposed to have snacks in, however, it was empty and the girl on reception didn't seem inclined to want to help. She just shrugged... More 

Was this review helpful? Yes 1
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Madame, Dear Monsieur, Thank you for taking the time to tell us about your experience at the MercureParis Charles de Gaulle Airport and Convention during your stay. We are sorry that your experience did not exactly meet your expectations, please allow us to express our sincerest apologies. At Pullman we strive to provide a superior service experience for every... More 

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Additional Information about Mercure Paris Charles de Gaulle Airport et Convention

Address: Roissypole Ouest | BP 20248, 95713 Roissy-en-France, France (Formerly Pullman Paris Charles De Gaulle Airport)
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Charles de Gaulle Airport et Convention 4*
Number of rooms: 345
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Also Known As:
Pullman Paris Charles De Gaulle Airport Hotel Roissy
Pullman Hotel Roissy
Accor Hotel Roissy
Hotel Style:
#6 Business Hotel in Roissy-en-France
#7 Luxury Hotel in Roissy-en-France

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