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Qualys-Hotel Nanterre La Defense

2 Avenue Benoit Frachon, 92000 Nanterre, La Defense, France
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1 room 1 adult
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Qualys-Hotel Nanterre La Defense
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128 Reviews from our TripAdvisor Community

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Liverpool, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 12, 2015

You get what you pay for. Room was ok, but on arrival our bath was dirty a big put off, however this was remedied the next morning (we had arrived late evening). Breakfast was good better than what we expected. Fruit juices, pastries.cheese, yogurts sausage scrambled egg and fresh fruit. Nice coffee. Morning restaurant staff were pleasant and the restaurant... More 

Helpful?
Thank Paulinepoe
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this review

Dear Pauline, sorry to hear that you had a mixed experience for your birthday. We informed our staff about the issue that you faced and we will reinforce our control to check that each and every guest is warmly welcome at the hotel and at the restaurant. We hope to see you soon again, Stéphane (management) More 

Bexley
Level Contributor
102 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed November 7, 2015

Stayed here for 4 nights. Qualys is described as 4 star but even bearing in mind outskirts of Paris 4 star is not going to be as good as a 4 star in a different location, in my opinion it shouldn't be described as 4 star. However saying that it wasn't bad. Small room with double bed and tv. The... More 

Helpful?
Thank Jo K
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this review

Dear Jo, Thank you for such a complete comment. Yes indeed Qualys Hotel Nanterre is a 4* hotel and not a 4* Luxe hotel based on the 2012 normes of the Minister of Tourism. Good to hear that you enjoyed the comfort of the room which were renovated. As you mention we focus on offering a good quality/price solution to... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 1, 2015

We stayed there with a coach party. The room was clean and the bed was comfortable unfortunately the room was very hot and the air conditioning didn't work so we had to keep the window open. The bathroom was clean but the shower head was broken and there was a leek under the sink. There was no kettle in the... More 

Helpful?
Thank perrymasonxrn
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this review

Dear Perry, thank you for your comment. Qualys Hotel Nanterre is involved in a program to reduce our carbon print. Also we turn off the AC during the automn and winter period, We use only eco-product, we recommend our guests to use their towells more than one time, we replace lights by leds... In winter it is possible to turn... More 

2 reviews
2 of 5 stars Reviewed September 23, 2015

The room was comfortable & clean, the staff were not friendly, the air-conditioning broke down, no minibar & the charge for internet was outrageous!!! My friend bought the accommodation through an auction site, maybe if you pay normal price it is different. We could not use our coffee machine but the area although it looked rough & middle eastern, once... More 

Helpful?
Thank Michelle M
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this review

Dear Michelle, we try to stick as much as we can to our guests demands. Some want a full package service - including diner, breakfast, parking... - other just focus on the room. Reason why we offer different packages. Also we have different kind of rooms categories from classic to junior suite. I am sorry to hear that your booking... More 

Travelers are raving about these Nanterre hotels

Bucuresti, Bucuresti, Romania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 27, 2015

I don't usually write reviews when i had a negative experience, but this was too typical not too share. I arrived at the hotel at the beginning of July, I had a 1 night stay since I was attending a workshop for my company. Hotel close to the Metro Station, clean, rooms were nice (except the fact there was no... More 

Helpful?
Thank Miruna Elena B
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this review

Dear guest, thank you for your nice report. The Afro-French lady is Ange, and yes she has recently joined us and is still in training. She is doing well and we help to build up her know-how. You enjoyed the home made cuisine of the restaurant which is very important for us as we like to please our guests. May... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 12, 2015 via mobile

I stayed in the hotel for 5 nights, at first we had a rough time, they checked us in in a really bad room, people were not that helpful, at day 3 they changed our room, and we meet this awesome receptionist Mohamad, a little tip, this man let you go through your way in paris, he just make life... More 

Helpful?
Thank Ibrahim R
Deventer, The Netherlands
1 review
5 of 5 stars Reviewed June 9, 2015

Nice room in a nice place, within 2 minutes you can take the metro to Paris Centre. From your room, you have a nice view which overlooks a market. The people who are working at the hotel are friendly and always take their time to have a chat with you.

Review collected in partnership with Qualys-Hotel

Helpful?
Thank 306fee
Southend-on-Sea, England, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 2, 2015

We stayed recently with a large gardening group. The top floor room was clean, comfortable and we slept well. The air conditioning was quite noisy but cooled the room. Some friends on lower floors didn't need to use it. We had a basic breakfast and dinner deal. The evening meal was good but breakfast was only a roll and croissant... More 

Helpful?
Thank SF15_13
ELKIN
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed April 26, 2015

We stayed 2 nights (unfortunately) through EF tours. I felt like I was in a very sketchy part of town. The room was HOT and when I asked about air (opening a window didn't help because it was hot outside too) I was told "it wasn't the season for it". Seriously??? If it's hot, it's hot. I don't care if... More 

Helpful?
Thank KIM P
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this review

Dear Kim, in Qualys Nanterre we believe that it is important to save the planet. We offer eco-products, we encourage our guests not to change towels everyday and we even invest into renewable energy. Nevertheless we provide air-condtioning that we turn on in May; because in France there is an old sentence which says "en Avril ne te découvre pas... More 

London, United Kingdom
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed April 14, 2015

we stayed there for one night and God we regretted not listening to some of the comments on here. when we arrived it took for ever to get checked in as the gentleman at the desk had no idea how to do checkin then we had to do our credit card twice as their machine was not working properly. The... More 

Helpful?
Thank Sangnanli
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