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All 9 Nanterre hotels

Hotel & Residence Mercure Paris La Defense Grande Arche

4.0 of 5 Hotel   |   17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
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Hotel & Residence Mercure Paris La Defense Grande Arche
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Ranked #4 of 9 hotels in Nanterre
A recent review
3 of 5 stars Reviewed October 23, 2013
Derek B London, United Kingdom
  • Reviews (276)
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  • Room tips (20)
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276 people have reviewed this hotel

Traveler rating
    36
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    67
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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There are newer reviews for Hotel & Residence Mercure Paris La Defense Grande Arche
See the most recent reviews
London, United Kingdom
1 review
3 of 5 stars Reviewed October 23, 2013

Had booked this hotel for a short city-break as it advertised as having smoking rooms; however on arrival we were placed in one of the apartments in the annex. Not a great room and clearly not intended for smokers; but we eventually got an ashtray.. That aside the location was great, a top of the RER station so just a... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer A big thank you for your comment and your loyalty. We are delighted that you enjoyed your weekend with family at the Mercure Paris La Défense Parc. We hope to welcome you again. Sincerely C de Giafferi General Manager More

Buckingham, United Kingdom
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 19, 2013

So, I know it's Paris but at 155 euro a night I did expect more. I had booked to stay in this hotel for 3 nights and on arrival was shipped down the street to the apartment block (which in principle is fine). The place consisted of a small lobby, loo, small kitchen, bathroom and 2 bedrooms (one double and... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Residence Defense Park. We find that it does not fully give you satisfaction, we apologize. We have taken note of your comments. Quality is our center of interest on a daily base and we are already working on your... More

London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 of 5 stars Reviewed October 12, 2013

So disappointed with this hotel, especially for the price of £200 per night. Nothing was good, to be honest. Location, service, rooms, food, amenities were all yuck. We arrived late and there was no where to eat or even have a drink. The hotel is split in 2 so you have to walk across a square to get to your... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer I'm going to allow me to contact you on your email address so that we will be able to discuss about your stay. Regards Christelle from Giafferi GM More

Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 6, 2013

Right beside an RER station this hotel gives good access to the business district of La Defense, which is about 25 mins walking distance or 5 mins on the train. I stayed here for 2 nights in October on business and, whilst the rooms are typically small, they were clean and pleasant enough for what I needed. This is very... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hôtel Paris La Défense Parc . It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Cairo, Egypt
Contributor
20 reviews 20 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 16, 2013

Pleasant stay. Room was clean. Good breakfast that had lots of varieties. Neighborhood is relatively quiet. Location is not very near to Paris, but taking the train was sufficient. Staff were friendly and were able to support us on timely manner.

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer My team and myself thank you for your positive comment regarding your stay at Mercure Paris La Défense Parc. Hope to see you again in our hotel. Best regards Christelle de Giafferi General Manager More

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 16, 2013

Stayed at this hotel as part of a Cosmos tour. The hotel was a little far from all the main tourist attractions, however it was still quite nice and comfortable. I would not have chosen to stay there as a tourist, but is perfect for a business traveler in the area. The elevator is a little small, much was one... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear customer Thank you for taking the time to leave a few comments regarding your stay at Marcure Paris Defense Parc, and are delighted that you enjoyed this one. Hope to see you again in our hotel. Best Regards Christelle de Giafferi General Manager More

Richmond, Canada
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 4, 2013

We stayed a couple nights at this hotel in July. We arrived in the late afternoon but not all the rooms were ready for our tour. We had to wait about 45 minutes for our room. The hotel is fairly new, contemporary and clean. Staff was ok but not overly friendly and it was a bit hard to communicate with... More

Was this review helpful? Yes 1
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hôtel Paris La Défense Parc . It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Bangkok, Thailand
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 24, 2013

...tourists dont stay here.... ...too far from paris..... ...train noise echoes through the building from first to last...... ...stay in town... ...pay more..... .....stay in town..... ...and not sure if it is cause im english speaking but the staff are not rude, they are just oblivious to us being there....rang down for extra cups, three of us sharing.....still waiting....and the... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Residence Defense Park. We find that it does not fully give you satisfaction, we apologize. We have taken note of your comments. Quality is our center of interest on a daily base and we are already working on your... More

Moscow, Russia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 24, 2013

Plus: 20 meters from RER station. Minuses: Service: 1) we arrived at 3 pm and my room was not ready, had to wait 30 minutes. 2) refused to give us rooms on higher floors as they were fully booked. I am not sure it was true because only next day a lot of new guests arrived, so they could at... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Residence Defense Park. We find that it does not fully give you satisfaction, we apologize. We have taken note of your comments. Quality is our center of interest on a daily base and we are already working on your... More

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Additional Information about Hotel & Residence Mercure Paris La Defense Grande Arche

Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel & Residence Mercure Paris La Defense Grande Arche 4*
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Also Known As:
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
7 min from the Champs Elysées and 45 min from Eurodisney. 3 min from La Défense CBD. Next to the métro station "Nanterre Préfecture". Hotel reachable by freeway A86 from Roissy airport. Restaurant & bar. Meeting facilities. ... more   less 
Number of rooms
160

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