We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel & Residence Mercure Paris La Defense Grande Arche

Hotel website
17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Special Offer
2 nights = up to 40% off
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel & Residence Mercure Paris La Defense Grande Arche
Professional photos View all
Browse nearby
Hotel & Residence Mercure Paris La Defense Grande Arche
Add Photo Write a Review

373 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    47
    141
    101
    55
    29
See reviews for
62
57
51
167
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (373)
  • Mar-May only
    (89)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (78)
All months
Bengaluru (Bangalore), India
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I was on a business trip to Paris and stayed at Mercure La Defense Grande Arche hotel for 4 days. The hotel is located just above the RER A station ‘Nanterre Prefecture’ and has 2 blocks , left and right.The reception is located on the right block 'ground floor' and has rooms above. The left block is not man-ed and... More 

Was this review helpful? Yes
Greater London, United Kingdom
1 of 5 stars Reviewed 1 week ago

We went there for a business trip. We had 2 rooms booked. When we arrived they just told us our rooms were not available anymore! No real apology. We spent more than a hour in the lobby with a very unfriendly employee trying to find other hotels. We had to call some hotels by ourselves. They paid for the taxi... More 

Was this review helpful? Yes

Travelers are raving about these Nanterre hotels

Vienna, Austria
Level Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was here on a business trip, and took the hotel because it was near my meeting point, will never come again, bad lobby, loud outside, never Mercure Hotel again, next time better travel longer, and take one of my favorite small ones.

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest I just send you a mail in your personal space on Tripadvisor Could you please contact me in order to discuss about your stay Best regards C de Giafferi General manager More 

lv
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

All the things that people complained about previously and the manager says that they taking corrective actions are still true. Hotel is dated, rooms are small, ROOMS HAVE LITTLE OR NO AIR CONDITIONING, the RER trains sound like they are coming thru the room. and over priced... welcome to Paris! front desk staff was good, however, they spent most of... More 

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, I just read your comment regarding your stay in Mercure Paris la Défense Grande Arche. Could you please contact me by mail or phone, in order to discuss about your stay at Mercure Paris la Défense Grande Arche. here are my contacts H1982-gm@accor.com 00 33 1 46 69 68 03 Best regards C de Giafferi General manager More 

Le Sappey-en-Chartreuse, Rhone-Alpes, France
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Efficient hotel made of 2 blocks. Very closed to RER Nanterre Prefecture People are efficient and very nice. Room are standard Breakfast is consistent with the price expected maybe slightly expensive as it is in Paris center. Take care if you room is floor 1/2 as you are just above the RER (noise) tons of Italian restaurant very closed

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hôtel Paris La Défense Grande Arche . It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, C de Giafferi General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 20, 2015 via mobile

I stayed at a doubbleroom, newrenovated with kitschen facilities. They even had washmashines. Nice staff. A bit from the center of Paris but La Defance was a nice area with shoppingcenters and so on. I would recomend it if you are traveling with friends or maybe alone. Nice, quite area.

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer Thank you for having chosen our hotel for your stay and for taking the time to write a positive review on Tripadvisor. My team and I are delighted you enjoyed this one. Hope to see you again at the Hotel & Residence Mercure Paris La Défense Grande Arche. Best regards C de Giafferi General Manager More 

Level Contributor
77 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 8, 2015

The joys of corporate purchasing this hotel is Ok but would not be my choice. La defense is a ghost town after 9:00 which is intimidating and lack of facilities at the hotel highlights this. Room size ok but no comfortable work area, and the air con is a noise with no chill. Breakfast was ok but avoid the cappuccino... More 

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Paris la Defense Grande Arche Sorry that the service was not up to your expectations, and please accept our sincerest apologies. Be assured that corrective measures are already implemented to ensure a level of quality that meets your expectations,... More 

Machala, Ecuador
2 reviews
5 of 5 stars Reviewed May 28, 2015

It's very nice, large rooms and nits, clean and the maid goes every day has kitchen with everything, close to the RER(metro)20 Mts. to go to the tourist place very easy,..under the hotel you can fine a market thats helps you if you cook at your own if you are on a budget

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer Thank you for your comment. It's always a pleasure to read that our guests spend pleasant moments at the Mercure Paris la Defense Grande Arche. We look forward to welcoming you again very soon. Best regards C de Giafferi General Manager More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 22, 2015

I was surprised by how much our business travel agency had paid for two nights here, (€550) but at least, I expected a pretty high standard. I was let down, I arrived at 10 pm after a long journey by train from Manchester, the restaurant was closed and there was no room service. Even my local taxi driver couldn't find... More 

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear guest, Thank you for taking the time to post a review on TripAdvisor. However, it is with regret that we discover that you did not appreciate our room and we offer our sincere apologies. We look forward to welcoming you again very soon, and thus regain your confidence. Best reagrds C de Giafferi General Manager More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 19, 2015

I liked the location because it overlooks a plaza and there is a park nearby. The plaza had an open air market/fair type of event the day I arrived. There is a grocery store in the plaza as well. I was able to buy my own food and some hair products. There is also a subway stop in the plaza.... More 

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer A big thank you for your comment. My team and I are delighted to read that you appreciate our hotel. We hope to welcome you again at the Mercure Paris La Défense Grande Arche. Sincerely, C de Giafferi General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (69)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (13)
Viewed
Room/suite (22)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Nanterre
1.2 mi away
Mercure Paris La Defense 5
Mercure Paris La Defense 5
#7 of 17 in Courbevoie
3.5 of 5 stars 792 reviews
1.4 mi away
Novotel Paris La Defense
Novotel Paris La Defense
#7 of 41 in La Defense
4.0 of 5 stars 410 reviews
1.3 mi away
Melia Paris La Defense
Melia Paris La Defense
#1 of 17 in Courbevoie
4.5 of 5 stars 310 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Pullman Paris La Defense
Pullman Paris La Defense
#4 of 41 in La Defense
4.0 of 5 stars 829 reviews
1.2 mi away
Sofitel Paris La Defense
Sofitel Paris La Defense
#2 of 41 in La Defense
4.5 of 5 stars 1,172 reviews
0.5 mi away
L'Amandier
L'Amandier
#1 of 9 in Nanterre
3.5 of 5 stars 63 reviews
Show Prices
Show Prices
Show Prices

Near Hotel & Residence Mercure Paris La Defense Grande Arche

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay