We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Nanterre hotels

Hotel & Residence Mercure Paris La Defense Grande Arche

4.0 of 5 Hotel   |   17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Hotel amenities
Save Saved
You added Hotel & Residence Mercure Paris La Defense Grande Arche to your Saves list
Hotel & Residence Mercure Paris La Defense Grande Arche
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
56%
Ranked #4 of 9 Hotels in Nanterre
A recent review
4 of 5 stars reviewed 2 weeks ago
urvi08
Write a Review

288 reviews from our community

Traveler rating
    41
    115
    72
    38
    22
See reviews for
46
49
40
130
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is good. Not in the centre of Paris but very close to the bus and train station. The hotel offers a drop-off pick up service to the station which is very helpful. The only problem is the pick up which is in a dodgy poorly lit area. So if traveling at night- u may want... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear customer We thank you for taking the time to write this positive review regarding your stay at the Mercure Paris Defense Grande Arche. We thank you for your recommendation. Pending receive you again Best regards C de Giafferi Gerenal Manager More

Zaragoza
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 3 weeks ago

I have been in this hotel a couple of times on business trips. It is located very near la Defense, the RER "Nanterre Prefecture" station. It is a quite area if you are visiting la Defense and by having he RER station so close you can move by RER into Paris quite quickly. Rooms are ok and Mercure service is... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer A big thank you for your comment. My team and I are delighted to read that you like our hotel. We hope to welcome you back to the Mercure Paris Defense Grande Arche. Sincerely, C de Giafferi General Manager More

Bucharest, Romania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

I stayed in this hotel for a week- I was in Paris for a business trip. The room was very clean,the breakfast was rich and very diversified. It was located in a quiet area but far enough from the city center. At 10 in the evening there was nobody in the streets around the hotel. The linen was clean,hot water... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer A big thank you for your comment. My team and I are delighted to read that you like our hotel. We hope to welcome you again at the Hotel Mercure Paris la Défense Grande Arche. Sincerely, C Giafferi General Manager More

Contributor
15 reviews 15 reviews
5 hotel reviews
4 of 5 stars Reviewed July 28, 2014

Hotel is right above the RER train station, from where it takes only 12 minutes into Paris. The downside is the constant rumbling. The Privilege rooms are newly renovated, but colleagues complained of mouldy bathrooms. The hotel restaurant is surprisingly okay, the ambiance not too inviting.

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer A big thank you for your comment. My team and I are delighted to read that you enjoy our hotel. We hope to welcome you again at Mercure Paris La Défense Grande Arche. Sincerely, C de Giafferi General manager More

Chennai (Madras), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 17, 2014

Coming from India , I found that the room size was smaller but neat and comfortable. The wash room could have been larger in size and is quite a drawback. Location of the hotel is very good as it is near the Nanterre Prefecture RER station. However, you should be mindful of the fact that some of the trains do... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear customers Thank you for taking the time to leave some comments regarding your stay at Mercure Paris La Défense Grande Arche, and are delighted that you enjoyed this one. Hope to see you again Best regards C de Giafferi General manager More

israel
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 2, 2014

Good hotel at reasonable price, Very near to RER station good conection to city center but travel can take your time. Good breakfest, nice bar, When we headed to our hotel with our tour group, we were told not to expect a large room like we might be used to, but I was very pleasantly surprised to find a double... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer We are delighted to read that your stay at the Mercure Paris tourist Defense Grande Arche went smoothly. We pass your positive comments all the teams. Hope to see you again Best regards C de Giafferi General Manager More

Brisbane, Australia
Top Contributor
60 reviews 60 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 1, 2014

When we headed to our hotel with our tour group, we were told not to expect a large room like we might be used to, but I was very pleasantly surprised to find a double bed, a lounge chair and a small table with 2 pouffe type chairs with coffee, tea etc.. My coffee machine didn't work and the gentleman... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hôtel Paris La Défense Grande Arche . It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

Bucharest, Romania
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 18, 2014

I stayed in a privilege room (6th floor) and the 4 stars where almost there. Only the bathroom was as a 3 stars hotel, but the room was very nice. Very close to RER A, so the location was useful for those who needed to travel much. For dinner time the brasseries at the Esplanade Grande Arch (walking distance) were... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hôtel Paris La Défense Grande Arche . It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager C de Giafferi More

Fredrikstad, Norway
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 1, 2014

I wouldn't classify this as a 4 star hotel.. but we got a good rate and decided to go for it. Located right by the RER it was easy & fast to get in and out of the city.. We stayed there 3 nights.- I wouldn't say the housekeeping was stellar- but we didn't worry about catching anything either. There... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Residence Defense Grande Arche. Be assured that corrective measures are already implemented to ensure a level of quality that meets your expectations, and regain your confidence in a future stay. In the meantime, please believe in expressing our best... More

London, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 29, 2014

I'm with a group and we are travelling through France & Spain, staying at Accor hotels and this place is disgusting. The rooms are no way 4 star. They are dirty, badly maintained, stained carpets & walls. Bad bathrooms with mould and peeling paint... Showers are barely high enough to reach your chest and just poor standard of service. The... More

Was this review helpful? Yes 2
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

dear Guest, We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Residence La Defense Grande Arche. We find that it does not fully give you satisfaction, we apologize. We have taken note of your comments. Quality is our center of interest on a daily base and we are already working... More

Owners: What's your side of the story?
If you own or manage Hotel & Residence Mercure Paris La Defense Grande Arche, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel & Residence Mercure Paris La Defense Grande Arche? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel & Residence Mercure Paris La Defense Grande Arche

Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel & Residence Mercure Paris La Defense Grande Arche 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Agoda, Priceline, Orbitz, Tingo, Venere, ACCOR, TripOnline SA, Odigeo, Otel and HotelsClick so you can book your Hotel & Residence Mercure Paris La Defense Grande Arche reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Room/suite (10)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Room/suite (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Nanterre with
any amenities