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All 9 Nanterre hotels

Hotel & Residence Mercure Paris La Defense Grande Arche

4.0 of 5 Hotel   |   17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
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Hotel & Residence Mercure Paris La Defense Grande Arche
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Ranked #5 of 9 Hotels in Nanterre
A recent review
4 of 5 stars reviewed 1 week ago
Atatouille
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323 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
44 reviews 44 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Good aparts for 4. Two rooms but not much isolated. A little kitchen which is nice. It's warm and good prices. An offer with bateau mouche and breakfast is worth the price. Reception is the building on the right, aparts are on the left. Parking is expensive though. I recommend ;-)

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Top Contributor
67 reviews 67 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Not particularly well located or easy to find, this hotel nevertheless offer direct access to Paris with RER train. Restaurant and bar are OK and well managed with good products, so you will enjoy your breakfast. But rooms are small, not very comfortable and not very well maintained, not justifying the price. What to think about a hotel with just... More 

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bridgend
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just came back from three night stay in Mercure hotel. Arrived after a 12 hour coach drive so was glad to be able to have just a short walk to find a restaurant which were around the corner from the hotel. the room was clean and had everything we needed, bed, TV (no British channels) ensuite with bath/shower and plenty... More 

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Leicestershire, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Hard beds, lumpy pillows, malfunctioning lift and if you have the misfortune to stay here on a Sunday, no bar or restaurant and minimal room service. I would say it was overpriced, everything you expect from a Paris hotel and not what you expect from Mercure. I have stayed in several over the years and this is by far and... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear ChrisGuest, We are sincerely sorry to learn the hassles that were yours during your stay and we present our most sincere apologies. The hotel staff were informed of your comments. Be assured that corrective measures will be quickly implemented to better meet your expectations. Best Regards C de Giafferi General manager More 

Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 24, 2014

Though its not proper paris, its just few stops away from city centre, the apartments are great, service good & its juat above underground metro which makes it a great location. Staff doesnt understand english though but is very helpful... Overall a great stay

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer What a pleasure to read your positive comments regarding your stay at the Mercure Paris Arche Defense! Thank you for pointing out the comfort of our apparatement and sympathy of our teams. We hope to welcome you during your next stay in Paris. Best regards C de Giafferi General Manager More 

Wroclaw, Poland
Top Contributor
50 reviews 50 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

Going there I was not expecting anything good. Hotel is located in two buildings:-/ I was in the second one. Reception staff is nice but they should clean their uniforms:-/ rooms and bathroom are small but very clean (at least mine was). The best part of my stay in this hotel was... breakfast:) For the expire nice I had in... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer, A big thank you for your comment. My team and I are delighted to read that you like our hotel and especially the breakfast. I think you see the same uniform as me. I spoke to the person. We hope to welcome you back to the hotel Mercure Paris Defense Grande Arche Sincerely, C de Giafferi General Manager More 

United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 7, 2014

I know Paris well having lived here for some time. When my company booked us into this hotel I questioned the logic but had to go with it anyway. Location is terrible, outside La Defense and a long walk (past graveyards) to La Defense. There are much better and cheaper hotels located in Central Paris. No facilities for food outside... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest I just send you a personal mail with my contact to discuss about your stay. Best regards C de Giafferi General Manager More 

Samsun, Samsun, Turkey
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed October 6, 2014

We had to stay in this hotel for 3 nights unfortunately!!! We took taxis to hotel every night and none of the drivers could find this hotel. Every time we got lost, I m not kidding!!! The carpets are extremely dirty!!! The worst of all, I had forgotten my gold wedding ring in the bathroom, on the counter and although... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Paris la Defense Grande Arche. As I said to you on the phone we have been looking every where even in the trash can and within the sink, and we did not find your ring. I feel sorry for... More 

Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 31, 2014

The location of this hotel is good. Not in the centre of Paris but very close to the bus and train station. The hotel offers a drop-off pick up service to the station which is very helpful. The only problem is the pick up which is in a dodgy poorly lit area. So if traveling at night- u may want... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear customer We thank you for taking the time to write this positive review regarding your stay at the Mercure Paris Defense Grande Arche. We thank you for your recommendation. Pending receive you again Best regards C de Giafferi Gerenal Manager More 

Zaragoza
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed August 29, 2014

I have been in this hotel a couple of times on business trips. It is located very near la Defense, the RER "Nanterre Prefecture" station. It is a quite area if you are visiting la Defense and by having he RER station so close you can move by RER into Paris quite quickly. Rooms are ok and Mercure service is... More 

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer A big thank you for your comment. My team and I are delighted to read that you like our hotel. We hope to welcome you back to the Mercure Paris Defense Grande Arche. Sincerely, C de Giafferi General Manager More 

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Additional Information about Hotel & Residence Mercure Paris La Defense Grande Arche

Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel & Residence Mercure Paris La Defense Grande Arche 4*
Number of rooms: 160
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Also Known As:
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre

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