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All 9 Nanterre hotels

Hotel & Residence Mercure Paris La Defense Grande Arche

4.0 of 5 Hotel   |   17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Hotel amenities
Hotel & Residence Mercure Paris La Defense Grande Arche

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Ranked #4 of 9 hotels in Nanterre
A recent review
4 of 5 stars reviewed 2 weeks ago
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244 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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scotland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel with my husband for 3 nights at the end of March.Nice comfy bed. Very nice and helpful staff. Bathroom tiles need a bit of a scrubbing in the shower. Had breakfast in the hotel on the last day. Not worth the money. Better to go to the cafe on the corner. RED train takes you right... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear customers Teams and I sincerely thank you for choosing our hotel for your stay and for taking the time to write your comment and recommendation. I am delighted that you enjoyed your overall stay and I hope to continue having you as guests of the Mercure Paris la Défense Grande Arche Regards C de Giafferi General Manager More

Calgary, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

As soon as we got there, the staff was incredibly rude and unorganized. We were with a decent sized tour group, and it took them about an hour to get us settled into our rooms, they had no place for us to sit with our group and didnt allow us into any of the empty breakfast areas or anything to... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Paris la Défense Grande Arche. If you need information about the service you had, please contact the agency which was in charge of the organisation. Looking forward to welcoming you again at the Hotel Mercure Paris la Défense Grande... More

Frankfurt, Germany
1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed in one of the appartments. For a familiy of 4, this would be a good place to stay. What I did not like though, was the fact that despite on my own, the sofabed in the living room was not transferred back to a sofa, but stayed a double bed. The tv in my bedroom only had 4... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review
Google Translation

Chers clients Nous vous remercions d'avoir pris le temps de laisser quelques commentaires suite à votre séjour à l'Hôtel Mercure... More

Istanbul, Turkey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2014

I was in Paris approximately 2 weeks ago. Originally, I made a reservation in the Mercure La Défense Arche through their web site, gave my credit card. Next step is I cancelled and system gave me a cancellation code. Then,my project manager had made a reservation through AMEX for me. I stayed in the Mercure within those days and paid... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, I just read your comment regarding your stay in Mercure Paris la Défense Grande Arche. I am going to contact you directly, in order to discuss about your isue. Best regards C de Giafferi General Manager More

Valence, France
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 1, 2014

Few steps to metro stations connecting to major lines to Paris city center, small resto within walking distance, a small supermarket just few steps away in case you need some simple grocery, very comfortable room for us, with 2 young kids, our appartment suit is even furnished with small kitchenette with microwave. Kids enjoyed their stay and the Robinhood spectacle... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hôtel Paris La Défense Grande Arche . It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle de Giafferi General Manager More

Colorado Springs, Colorado
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 24, 2013

Excellent hotel, near to Metro stops. Comfortable rooms, continental breakfast included, friendly and knowledgeable staff. Visit to Champs Élysées and other tourist destinations made easy on the Metro. Would definitely stay here on future trips.

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer A big thank you for your comment. My team and I are delighted to read that you enjoy our hotel. We hope to welcome you again at Hotel Mercure Paris La Défense Grande Arche. Sincerely, C Giafferi General manager More

Bangalore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 17, 2013

I was in this hotel for 8 long days in the cool month of November. Well the good parts are 1.Its away from the town so less noisy. 2.Stone throw away from nanterre RER station. 3.You can hear trains if you sleep in low floor so go for higher floors. 4.Smoking rooms available. 5.Good breakfast and food as well. 6.A... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer We thank you for having chosen our hotel for your stay and for taking the time to write a positive review on Tripadvisor site. My team and I are delighted that you enjoyed this one. Hope to see you again at the Hotel & Residence Mercure Paris la Défense Grande Arche. Sincerely C de Giafferi General Manager More

Vilnius, Lithuania
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2013

It is a very conveniently located hotel -- just outside a RER station Prefecture Nanterre. Because of that it is quite noisy -- if you are a light sleeper do not choose this hotel. My room was on the first floor, so I could hear the RER trains very well, but as on the weekends they are not so frequent... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Paris la Defense Grande Arche. We find that it does not fully give you satisfaction, we apologize. We have taken note of your comments. Quality is our center of interest on a daily base and we are already working... More

London, United Kingdom
1 review
3 of 5 stars Reviewed October 23, 2013

Had booked this hotel for a short city-break as it advertised as having smoking rooms; however on arrival we were placed in one of the apartments in the annex. Not a great room and clearly not intended for smokers; but we eventually got an ashtray.. That aside the location was great, a top of the RER station so just a... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer A big thank you for your comment and your loyalty. We are delighted that you enjoyed your weekend with family at the Mercure Paris La Défense Parc. We hope to welcome you again. Sincerely C de Giafferi General Manager More

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Additional Information about Hotel & Residence Mercure Paris La Defense Grande Arche

Also Known As:
Mercure Paris La Defense Parc Hotel
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre
Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Nanterre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel & Residence Mercure Paris La Defense Grande Arche 4*
Official Description (provided by the hotel):
7 min from the Champs Elysées and 45 min from Eurodisney. 3 min from La Défense CBD. Next to the métro station "Nanterre Préfecture". Hotel reachable by freeway A86 from Roissy airport. Restaurant & bar. Meeting facilities. ... more   less 
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