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All 9 Nanterre hotels

Hotel & Residence Mercure Paris La Defense Grande Arche

4.0 of 5 Hotel   |   17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
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Hotel & Residence Mercure Paris La Defense Grande Arche
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56%
Ranked #4 of 9 hotels in Nanterre
A recent review
3 of 5 stars reviewed 6 days ago
kssriraman Chennai (Madras), India
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279 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Chennai (Madras), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Coming from India , I found that the room size was smaller but neat and comfortable. The wash room could have been larger in size and is quite a drawback. Location of the hotel is very good as it is near the Nanterre Prefecture RER station. However, you should be mindful of the fact that some of the trains do... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear customers Thank you for taking the time to leave some comments regarding your stay at Mercure Paris La Défense Grande Arche, and are delighted that you enjoyed this one. Hope to see you again Best regards C de Giafferi General manager More

israel
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel at reasonable price, Very near to RER station good conection to city center but travel can take your time. Good breakfest, nice bar, When we headed to our hotel with our tour group, we were told not to expect a large room like we might be used to, but I was very pleasantly surprised to find a double... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer We are delighted to read that your stay at the Mercure Paris tourist Defense Grande Arche went smoothly. We pass your positive comments all the teams. Hope to see you again Best regards C de Giafferi General Manager More

Brisbane, Australia
Top Contributor
60 reviews 60 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we headed to our hotel with our tour group, we were told not to expect a large room like we might be used to, but I was very pleasantly surprised to find a double bed, a lounge chair and a small table with 2 pouffe type chairs with coffee, tea etc.. My coffee machine didn't work and the gentleman... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hôtel Paris La Défense Grande Arche . It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

Bucharest, Romania
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I stayed in a privilege room (6th floor) and the 4 stars where almost there. Only the bathroom was as a 3 stars hotel, but the room was very nice. Very close to RER A, so the location was useful for those who needed to travel much. For dinner time the brasseries at the Esplanade Grande Arch (walking distance) were... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hôtel Paris La Défense Grande Arche . It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager C de Giafferi More

Fredrikstad, Norway
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 1, 2014

I wouldn't classify this as a 4 star hotel.. but we got a good rate and decided to go for it. Located right by the RER it was easy & fast to get in and out of the city.. We stayed there 3 nights.- I wouldn't say the housekeeping was stellar- but we didn't worry about catching anything either. There... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Residence Defense Grande Arche. Be assured that corrective measures are already implemented to ensure a level of quality that meets your expectations, and regain your confidence in a future stay. In the meantime, please believe in expressing our best... More

London, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 29, 2014

I'm with a group and we are travelling through France & Spain, staying at Accor hotels and this place is disgusting. The rooms are no way 4 star. They are dirty, badly maintained, stained carpets & walls. Bad bathrooms with mould and peeling paint... Showers are barely high enough to reach your chest and just poor standard of service. The... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

dear Guest, We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Residence La Defense Grande Arche. We find that it does not fully give you satisfaction, we apologize. We have taken note of your comments. Quality is our center of interest on a daily base and we are already working... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 28, 2014

Disappointing hotel. Firstly it is not in La Defense or near the Grande Arche despite the name. You can take the RER train for 1 stop or a taxi from La Defense but the hotel is probably 25-30 mins walking from La Defense. Reception and the small restaurant are OK although restaurant prices are expensive given the location. Simple burger... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest I just send you a personal email in order to discuss with with about your stay. Iest regards C de Giafferi More

ATHENS, GREECE
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 27, 2014

I spend 4 nights for business in this hotel. The stuff was really polite and helpful! Breakfast was also great and with free espressos...Moreover the room was clean although a little bit small...but the free internet and the good room service are advantages that make you forget the lack of space. The proximity to the metro station (10 minutes walk... More

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

My dear customers Teams and I sincerely thank you for choosing our hotel for your stay and for taking the time to write your comment and recommendation; I am delighted that you enjoyed your overall stay and I hope to continue having you as guests of Mercure Paris la Défense Grande Arche Regards C de Giafferi General Manager More

Tel Aviv
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed May 25, 2014

I stayed in Mercure hotel for 3 nights and I really like it. The hotel itself looks quite new, the lobby and the rooms were very clean. Next to the hotel you have the RER station which takes you directly into Paris center and it's very comfortable. On the other hand, you sometime can hear the train inside the room,... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear customers Thank you for taking the time to write this positive review regarding your stay at Mercure Paris la Défense Grande Arche We thank you for your recommendation. Waiting to receive you again at Mercure Paris la Défense Grande Arche Best regards C de Giafferi General Manager More

Basel, Switzerland
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed May 22, 2014

The fact that this hotel is considered a four star is a bit cheeky. It's rather shabby. The light was dangling by the wires. The window opens out to the patio (inside court) in which the smoke of smokers fill your room. In the evening I was wondering what the rumbling was that sounded awfully like an underground train. Needless... More

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Paris la Défense Grande Arche. Sorry that the service was not up to your expectations, and please accept our sincerest apologies. Be assured that corrective measures are already implemented to ensure a level of quality that meets your expectations,... More

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Additional Information about Hotel & Residence Mercure Paris La Defense Grande Arche

Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel & Residence Mercure Paris La Defense Grande Arche 4*
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Also Known As:
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
7 min from the Champs Elysées and 45 min from Eurodisney. 3 min from La Défense CBD. Next to the métro station "Nanterre Préfecture". Hotel reachable by freeway A86 from Roissy airport. Restaurant & bar. Meeting facilities. ... more   less 
Number of rooms
160

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