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Hotel & Residence Mercure Paris La Defense Grande Arche

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17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
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Hotel & Residence Mercure Paris La Defense Grande Arche
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Hotel & Residence Mercure Paris La Defense Grande Arche
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347 reviews from our community

Traveler rating
    44
    138
    89
    49
    27
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 11, 2015

What to say about this place. The room has a bed and is ok, but the bathroom, the bathroom is terrible. It is so small that you have to step into the bath to come to the toilet. And, I always ask for a twin bed at the reservation, they never have!! I had that minimum amount of characters here!

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear guest, Thank you for taking the time to post a comment on TripAdvisor. However, it is with regret that we discover that you do not like our bathroom and we offer our sincere apologies. We have noted your comments regarding your request twin bed that I sent to the reservations department. We look forward to welcoming you again very... More 

Rochester, WA
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 16, 2015

This is a great location if you either have business in the local area or if you need to go to Paris. You are only a few steps away from the RER station. The rooms are surprisingly quiet with the RER right underneath. There is a local grocery to purchase snacks and other necessities.

Review collected in partnership with Mercure Hotels

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Griffons, We thank you for your comment and we hope to welcome you anytime soon in our hotel. Best Regards, More 

Wroclaw, Poland
Top Contributor
57 reviews 57 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 15, 2015

My first time here I just would like to forget but now every time is better. Rooms (in main building)are clean quite nice and staff in the reception is very helpful. Location is perfect close to restaurants and to nice park where you can relax and jog;) Good breakfasts with delicious croissants;) A bit too expensive in my opinion by... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Miecz, Thank you for taking the time and leaving such a positive comment. We will try our best to make sure you will be satisfied of your stays in the future. Best Regards, More 

Adelaide Hills, Australia
2 reviews
4 of 5 stars Reviewed February 9, 2015

A good clean and friendly hotel in arguably a good location. The citing of the hotel, immediately above the RER A train line and station brings with it the same advantages and disadvantages that this does in any large city - noise, vibration at certain times, although not bad, and plenty of people of all walks of life. A big... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Atatouille, Thanks you for taking the time to comment about our hotel on Tripadvisor. We will gladly share your comment with our teams. We hope to welcome you again very soon. C de Giafferi General Manager More 

Cairns, Australia
Top Contributor
102 reviews 102 reviews
37 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed January 1, 2015

This hotel was part of a tour we were on so we did not choose ourselves. It is a budget priced hotel but right out of the way of the centre of Paris so hence the budget price I suppose. For my liking too far out. I found the rooms small but ok and everything was clean and spotless. There... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hôtel Paris La Défense Grande Arche . It is always a pleasure to receive feedback. Sincerely, General Manager More 

Top Contributor
62 reviews 62 reviews
46 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 21, 2014

Good aparts for 4. Two rooms but not much isolated. A little kitchen which is nice. It's warm and good prices. An offer with bateau mouche and breakfast is worth the price. Reception is the building on the right, aparts are on the left. Parking is expensive though. I recommend ;-)

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear guest, We are very pleased to read that you had a good time at the Mercure Paris La Défense Grande Arche. We look forward to sharing your comments with all of our teams. We all hope to welcome you again very soon. C de Giafferi General Manager More 

Top Contributor
72 reviews 72 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 9, 2014 via mobile

Not particularly well located or easy to find, this hotel nevertheless offer direct access to Paris with RER train. Restaurant and bar are OK and well managed with good products, so you will enjoy your breakfast. But rooms are small, not very comfortable and not very well maintained, not justifying the price. What to think about a hotel with just... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear guest, Thank you for taking the time to post a comment on TripAdvisor. However, it is with regret that we discover that you have not enjoyed your room and we offer our sincere apologies. We have several types of rooms, next time do not hesitate to send us an email h1982@accor.com with your needs about the type of room... More 

bridgend
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2014

Just came back from three night stay in Mercure hotel. Arrived after a 12 hour coach drive so was glad to be able to have just a short walk to find a restaurant which were around the corner from the hotel. the room was clean and had everything we needed, bed, TV (no British channels) ensuite with bath/shower and plenty... More 

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear customer, We are very pleased to read that you had a good time at the Mercure Paris La Défense Grande Arche. Thank you to emphasize the quality of our breakfast and the room. We look forward to sharing your comments with all of our teams. We all hope to welcome you again very soon. Sincerely, C de Giafferi General... More 

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