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All 9 Nanterre hotels

Hotel & Residence Mercure Paris La Defense Grande Arche

4.0 of 5 Hotel   |   17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
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Ranked #5 of 9 Hotels in Nanterre
A recent review
4 of 5 stars reviewed 2 weeks ago
Griffons Rochester, WA
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336 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester, WA
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great location if you either have business in the local area or if you need to go to Paris. You are only a few steps away from the RER station. The rooms are surprisingly quiet with the RER right underneath. There is a local grocery to purchase snacks and other necessities.

Review collected in partnership with Mercure Hotels

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Griffons, We thank you for your comment and we hope to welcome you anytime soon in our hotel. Best Regards, More 

Wroclaw, Poland
Top Contributor
57 reviews 57 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first time here I just would like to forget but now every time is better. Rooms (in main building)are clean quite nice and staff in the reception is very helpful. Location is perfect close to restaurants and to nice park where you can relax and jog;) Good breakfasts with delicious croissants;) A bit too expensive in my opinion by... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Miecz, Thank you for taking the time and leaving such a positive comment. We will try our best to make sure you will be satisfied of your stays in the future. Best Regards, More 

Adelaide Hills, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

A good clean and friendly hotel in arguably a good location. The citing of the hotel, immediately above the RER A train line and station brings with it the same advantages and disadvantages that this does in any large city - noise, vibration at certain times, although not bad, and plenty of people of all walks of life. A big... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Atatouille, Thanks you for taking the time to comment about our hotel on Tripadvisor. We will gladly share your comment with our teams. We hope to welcome you again very soon. C de Giafferi General Manager More 

Cairns, Australia
Top Contributor
99 reviews 99 reviews
35 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed January 1, 2015

This hotel was part of a tour we were on so we did not choose ourselves. It is a budget priced hotel but right out of the way of the centre of Paris so hence the budget price I suppose. For my liking too far out. I found the rooms small but ok and everything was clean and spotless. There... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hôtel Paris La Défense Grande Arche . It is always a pleasure to receive feedback. Sincerely, General Manager More 

Senior Contributor
49 reviews 49 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 21, 2014

Good aparts for 4. Two rooms but not much isolated. A little kitchen which is nice. It's warm and good prices. An offer with bateau mouche and breakfast is worth the price. Reception is the building on the right, aparts are on the left. Parking is expensive though. I recommend ;-)

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear guest, We are very pleased to read that you had a good time at the Mercure Paris La Défense Grande Arche. We look forward to sharing your comments with all of our teams. We all hope to welcome you again very soon. C de Giafferi General Manager More 

Top Contributor
71 reviews 71 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 9, 2014 via mobile

Not particularly well located or easy to find, this hotel nevertheless offer direct access to Paris with RER train. Restaurant and bar are OK and well managed with good products, so you will enjoy your breakfast. But rooms are small, not very comfortable and not very well maintained, not justifying the price. What to think about a hotel with just... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear guest, Thank you for taking the time to post a comment on TripAdvisor. However, it is with regret that we discover that you have not enjoyed your room and we offer our sincere apologies. We have several types of rooms, next time do not hesitate to send us an email h1982@accor.com with your needs about the type of room... More 

bridgend
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 2, 2014

Just came back from three night stay in Mercure hotel. Arrived after a 12 hour coach drive so was glad to be able to have just a short walk to find a restaurant which were around the corner from the hotel. the room was clean and had everything we needed, bed, TV (no British channels) ensuite with bath/shower and plenty... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear customer, We are very pleased to read that you had a good time at the Mercure Paris La Défense Grande Arche. Thank you to emphasize the quality of our breakfast and the room. We look forward to sharing your comments with all of our teams. We all hope to welcome you again very soon. Sincerely, C de Giafferi General... More 

Leicestershire, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 30, 2014

Hard beds, lumpy pillows, malfunctioning lift and if you have the misfortune to stay here on a Sunday, no bar or restaurant and minimal room service. I would say it was overpriced, everything you expect from a Paris hotel and not what you expect from Mercure. I have stayed in several over the years and this is by far and... More 

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear ChrisGuest, We are sincerely sorry to learn the hassles that were yours during your stay and we present our most sincere apologies. The hotel staff were informed of your comments. Be assured that corrective measures will be quickly implemented to better meet your expectations. Best Regards C de Giafferi General manager More 

Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 24, 2014

Though its not proper paris, its just few stops away from city centre, the apartments are great, service good & its juat above underground metro which makes it a great location. Staff doesnt understand english though but is very helpful... Overall a great stay

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Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer What a pleasure to read your positive comments regarding your stay at the Mercure Paris Arche Defense! Thank you for pointing out the comfort of our apparatement and sympathy of our teams. We hope to welcome you during your next stay in Paris. Best regards C de Giafferi General Manager More 

Wroclaw, Poland
Top Contributor
57 reviews 57 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

Going there I was not expecting anything good. Hotel is located in two buildings:-/ I was in the second one. Reception staff is nice but they should clean their uniforms:-/ rooms and bathroom are small but very clean (at least mine was). The best part of my stay in this hotel was... breakfast:) For the expire nice I had in... More 

Was this review helpful? Yes
Mercure t, Directeur général at Hotel & Residence Mercure Paris La Defense Grande Arche, responded to this review

Dear Customer, A big thank you for your comment. My team and I are delighted to read that you like our hotel and especially the breakfast. I think you see the same uniform as me. I spoke to the person. We hope to welcome you back to the hotel Mercure Paris Defense Grande Arche Sincerely, C de Giafferi General Manager More 

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Additional Information about Hotel & Residence Mercure Paris La Defense Grande Arche

Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel & Residence Mercure Paris La Defense Grande Arche 4*
Number of rooms: 160
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Also Known As:
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre

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