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All 6 Massy hotels

Mercure Massy Gare TGV

4.0 of 5 Hotel   |   21 avenue Carnot, 91886 Massy, France
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Ranked #3 of 6 Hotels in Massy
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129 reviews from our community

Traveler rating
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    49
    15
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aurora, IL
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is close to MASSY-PALAISEAU RER station and is convenient option for people temporarily visiting nearby business places. Rooms are pretty small compared to North American standards, but should not be an issue for a single person. Shower baths are problematic though, due to unreliable glass partition and absence of shower curtains. Breakfast is good but pricey due to... More 

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houston
Top Contributor
114 reviews 114 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was here for one night after a full day of business meetings close by. This hotel is not close to anything, except the massy train station. The Hotel was recommended to me for convenience but I will stay somewhere else next time. I checked in around 5:30 and was given room 130. After two hours the room was still... More 

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Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, It was our pleasure having the chance to have you One Night with us at Mercure Paris Massy Gare TGV . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is indeed a concern that you feel the services offered was not up to the expected fine... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

Had a comfortable stay at the hotel. Breakfast was great with lots of varieties. Staffs were friendly. Only downside is the location. Too far away from the city. Would choose this hotel again if we come back to Paris.

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Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, I would like to thank you most sincerely for sharing your thoughts of Mercure Paris Massy Gare TGV with others guests’ on the tripadvisor. We are glad to hear you fully enjoyed the experience. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I... More 

Cairo, Egypt
Top Contributor
71 reviews 71 reviews
41 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed November 29, 2014

Iv been before many time to this hotel and there is a Manager called maxim he is v good an dit used to be better at breakfast but now it may be disappointing as if u go down after 9 u will be amazed with nothing to eat but croisant plain or old chocolate croissant !! When I told the... More 

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Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Paris Massy Gare TGV. And thank you for your complimentary for Mr.Maxime Our Room Division Manager. I am sorry that your experience did not meet your expectations on One points of your stay;please allow me to express my sincerest apologist. Immediately upon reading your... More 

Antwerp, Belgium
Top Contributor
54 reviews 54 reviews
54 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 13, 2014

The Mercure near the Massy train station is a good choice when you need to be in the area near Orly. As many said, it’s mainly a business hotel although I guess it’s also used as hotel for stranded passengers from Orly airport or tourist groups who don’t want to pay the downtown Paris hotel rates. The room is standard... More 

Was this review helpful? Yes 1
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Mercure Paris Massy Gare TGV with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed your experience at Mercure Paris Massy Gare TGV I do hope that... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 12, 2014

Stayed here for two nights with work for an onboarding course, lovely hotel modern bar area with restaurant and cool fire. the bed was really comfy and the room was clean only thing i would say is they need normal teabags as there were only fruit/herbal on offer in the room. Staff friendly would definitely stay here again!

Was this review helpful? Yes 1
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you for choosing Mercure Paris Massy Gare TGV . I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself.... More 

Aarschot, Belgium
Top Contributor
51 reviews 51 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 17, 2014

Totally agree with the other reviews: average hotel, nothing special but nothing wrong. Would be nice if the rooms would have been a bit bigger. The breakfast was nice, better than average in my opinion.

Was this review helpful? Yes 2
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest , Thank you for choosing Mercure Paris Massy Gare TGV . I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guests’, is very gratifying and knowing that you enjoyed , as your comment (nothing special but nothing wrong ) kindly... More 

Bath, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 25, 2014

All in all an average business hotel, nothing special, but then again nothing seriously wrong. The rooms are on the small side, and there is not really a desk for working. It would be fine for a short trip (2-3 night stay) but if you're staying longer the lack of clothes storage space begins to tell.

Was this review helpful? Yes 1
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Our Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Mercure Paris Massy Gare TGV With others guests’ on the tripadvisor, your feedback will be influential in improving guests’ experience. It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your... More 

Dublin, OH
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 22, 2014

Stayed here during a business trip. This hotel is all about efficiency - there is a small table just big enough to put your laptop on and little else. I got 2 twin beds, which wasn't a problem for me since I was traveling alone, but there wasn't much room to move around the beds. The telephone was missing a... More 

Was this review helpful? Yes 1
Alberto C, Gérant at Mercure Massy Gare TGV, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this... More 

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Additional Information about Mercure Massy Gare TGV

Address: 21 avenue Carnot, 91886 Massy, France
Phone Number:
Location: France > Ile-de-France > Essonne > Massy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Massy Gare TGV 4*
Number of rooms: 116
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Also Known As:
Mercure Massy Gare Tgv Hotel Massy
Accor Massy Gare Tgv

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