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All 6 Massy hotels

Mercure Massy Gare TGV

4.0 of 5 Hotel   |   21 avenue Carnot, 91886 Massy, France
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Ranked #3 of 6 Hotels in Massy
A recent review
5 of 5 stars Reviewed December 3, 2014
Ozzy_Santiago13 Singapore, Singapore
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125 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

Had a comfortable stay at the hotel. Breakfast was great with lots of varieties. Staffs were friendly. Only downside is the location. Too far away from the city. Would choose this hotel again if we come back to Paris.

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Cairo, Egypt
Top Contributor
68 reviews 68 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed November 29, 2014

Iv been before many time to this hotel and there is a Manager called maxim he is v good an dit used to be better at breakfast but now it may be disappointing as if u go down after 9 u will be amazed with nothing to eat but croisant plain or old chocolate croissant !! When I told the... More 

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Antwerp, Belgium
Top Contributor
54 reviews 54 reviews
54 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 13, 2014

The Mercure near the Massy train station is a good choice when you need to be in the area near Orly. As many said, it’s mainly a business hotel although I guess it’s also used as hotel for stranded passengers from Orly airport or tourist groups who don’t want to pay the downtown Paris hotel rates. The room is standard... More 

Was this review helpful? Yes 1
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Mercure Paris Massy Gare TGV with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed your experience at Mercure Paris Massy Gare TGV I do hope that... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 12, 2014

Stayed here for two nights with work for an onboarding course, lovely hotel modern bar area with restaurant and cool fire. the bed was really comfy and the room was clean only thing i would say is they need normal teabags as there were only fruit/herbal on offer in the room. Staff friendly would definitely stay here again!

Was this review helpful? Yes 1
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you for choosing Mercure Paris Massy Gare TGV . I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself.... More 

Aarschot, Belgium
Top Contributor
51 reviews 51 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 17, 2014

Totally agree with the other reviews: average hotel, nothing special but nothing wrong. Would be nice if the rooms would have been a bit bigger. The breakfast was nice, better than average in my opinion.

Was this review helpful? Yes 2
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest , Thank you for choosing Mercure Paris Massy Gare TGV . I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guests’, is very gratifying and knowing that you enjoyed , as your comment (nothing special but nothing wrong ) kindly... More 

Bath, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 25, 2014

All in all an average business hotel, nothing special, but then again nothing seriously wrong. The rooms are on the small side, and there is not really a desk for working. It would be fine for a short trip (2-3 night stay) but if you're staying longer the lack of clothes storage space begins to tell.

Was this review helpful? Yes 1
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Our Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Mercure Paris Massy Gare TGV With others guests’ on the tripadvisor, your feedback will be influential in improving guests’ experience. It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your... More 

Dublin, OH
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 22, 2014

Stayed here during a business trip. This hotel is all about efficiency - there is a small table just big enough to put your laptop on and little else. I got 2 twin beds, which wasn't a problem for me since I was traveling alone, but there wasn't much room to move around the beds. The telephone was missing a... More 

Was this review helpful? Yes 1
Alberto C, Gérant at Mercure Massy Gare TGV, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this... More 

Manchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 3, 2014

We had pleasant stay in this hotel. We were little disappointed as staff was finding difficult to communicate - language problem. Bedroom we're clean and comfortable. Food was good. Good location - close to railway station. There was a small shop nearby were we got some drinks and confectionary - very expensive.

Was this review helpful? Yes 1
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Valued Guest, Thank you for choosing Mercure Paris Massy Gare TGV for your recent visit to Paris. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. Our staff always in training move to offer you the best service, kindly be sure that we are going to care... More 

Reigate, United Kingdom
Top Contributor
58 reviews 58 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 8, 2014

Stayed here while visiting local office. It is efficient, but little else. Front of house is OK and rooms are OK (although I couldnt get wifi to work on company laptop, although it works virtually everywhere else), with very comfortable bed; bath room a bit cramped though and toilet too close to wall to make "space"... Real problem was "speed"... More 

Was this review helpful? Yes 1
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. As your comments are very valued to us, the hotel’s Director of resturant is presently reassessing all training needs for his team for all what concerns... More 

Cairo, Egypt
Top Contributor
68 reviews 68 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 16, 2014

V good privelage rooms with v good premium needs avaialbe .v good tv lcd big screen and an expresson nespresso machine a welcome drinks most of all a lovely welcome from a very nixe man his name is maxim najjar he is the room devision manager there .. really I like the hotel in such a business type and a... More 

Was this review helpful? Yes 1
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Valued Guest, Thank you for choosing MERCURE MASSY for your recent visit to PARIS. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed your stay and service is a reward in itself.... More 

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Additional Information about Mercure Massy Gare TGV

Address: 21 avenue Carnot, 91886 Massy, France
Phone Number:
Location: France > Ile-de-France > Essonne > Massy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Massy Gare TGV 4*
Number of rooms: 116
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Also Known As:
Mercure Massy Gare Tgv Hotel Massy
Accor Massy Gare Tgv

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