We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Massy Gare TGV

4.0 of 5
Hotel website
21 avenue Carnot, 91886 Massy, France
Special Offer
2 nights = up to 40% off
Mercure Massy Gare TGV
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #3 of 6 Hotels in Massy
A recent review
4 of 5 stars reviewed 4 weeks ago
amk2f Moscow, Russia
Write a Review

140 reviews from our community

Traveler rating
    8
    57
    53
    15
    7
See reviews for
6
8
22
105
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (34)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (38)
All months
Moscow, Russia
Top Contributor
260 reviews 260 reviews
59 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is definitely recommended by me to those who intend to stay in Massy-Palaiseau area for business reasons. It is the closest one to the train station and can boast quite a good service and helpful staff. The rooms are small, but neat. The public areas are well-designed and convenient. The restaurant's cuisine needs improvement though, the food was... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Conveniently situated near the railway station thus handy for Orly Airport and Paris. The check-in process was quick and efficient thanks to the friendly and profession staff. My room on the third floor overlooked a piece of 'jungle' of derelict land next to the hotel. It had everything I needed but maybe too much squeezed into a small room. A... More 

Was this review helpful? Yes
Top Contributor
113 reviews 113 reviews
23 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed March 26, 2015 via mobile

I stayed here on business in March. I hadn't been in the area before and it seems a bit of a wasteland in the neighbourhood although to be fair, I didn't get there until late at night. The hotel staff were very welcoming though and the rooms were fine for a business trip. I have seen some previous advisors complain... More 

Was this review helpful? Yes
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you for choosing Mercure Paris Massy Gare TGV for your Stay at Paris . It was our pleasure having the chance to have you with us. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guests. I do hope... More 

Cape Town, South Africa
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 19, 2015

This hotel was recommended by my French colleague, as I work for an international organization, and was on a business trip. It was very conveniently situated about 5 minutes walk from the station, with a 20 minute ride into Paris Central. The hotel is in a business area, so biased towards business travellers, and I was therefore surprised at the... More 

Was this review helpful? Yes
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, Please accept my most sincere apology for the bad experience you have encountered during your recent stay , after checked with my colleges at reception desk the room that you had at our hotel was a special room for guest with a special needs (handicap) as this room was our last room available when you check-in , but... More 

Aurora, IL
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 25, 2015

This hotel is close to MASSY-PALAISEAU RER station and is convenient option for people temporarily visiting nearby business places. Rooms are pretty small compared to North American standards, but should not be an issue for a single person. Shower baths are problematic though, due to unreliable glass partition and absence of shower curtains. Breakfast is good but pricey due to... More 

Was this review helpful? Yes
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, I would like to thank you most sincerely for sharing your thoughts of Mercure Paris Massy Gare TGV with others guests’ on the tripadvisor. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We were very pleased to read that at the end you... More 

houston
Top Contributor
119 reviews 119 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed February 9, 2015

I was here for one night after a full day of business meetings close by. This hotel is not close to anything, except the massy train station. The Hotel was recommended to me for convenience but I will stay somewhere else next time. I checked in around 5:30 and was given room 130. After two hours the room was still... More 

Was this review helpful? Yes
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, It was our pleasure having the chance to have you One Night with us at Mercure Paris Massy Gare TGV . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is indeed a concern that you feel the services offered was not up to the expected fine... More 

Travelers are raving about these Massy hotels

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

Had a comfortable stay at the hotel. Breakfast was great with lots of varieties. Staffs were friendly. Only downside is the location. Too far away from the city. Would choose this hotel again if we come back to Paris.

Was this review helpful? Yes
Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, I would like to thank you most sincerely for sharing your thoughts of Mercure Paris Massy Gare TGV with others guests’ on the tripadvisor. We are glad to hear you fully enjoyed the experience. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (14)
Viewed
Bathroom (5)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
Dining (5)
Viewed
Room/suite (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay