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Mercure Paris le Bourget

2 Rue Jean Perrin, 93150 Le Blanc-Mesnil, France
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Mercure Paris le Bourget
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Ranked #2 of 11 Hotels in Le Blanc-Mesnil
A recent review
3 of 5 stars reviewed 1 week ago
Arjun S
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132 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I had gone to Mercure with a group of about 20 friends and we stayed here for 2 nights. It was very nice of the Mercure hotel to let us all stay here in this nice quiet hotel. The hotel was good but not great. It had all the features an average hotel would have. The rooms are quiet but... More 

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Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Mr Arjun, Thank you for taking the time to tell us about your experience , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 13, 2015

The hotel is the best option I have found in the surrounding area and we have been staying twice a year for the past couple of years. The hotel has a modern and clean look and the rooms are more than adequate for a business trip, with good shower rooms, good quality bed linen and usable furnishing. There is also... More 

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Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pierre Eridia More 

Heathfield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 1, 2015

Perfectly adequate rooms for work related stay, however located in industrial area where use of a car to get around would be a must. Reception staff didn't even acknowledge our arrival and continued with her phone call for a good few minutes. A full refund on five meals in the restaurant speaks volumes about the catering!

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Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your journey . I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

Top Contributor
113 reviews 113 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 6, 2014

The hotel is situated in a terrible surroundings. You are near of nothing! It was supposed to be at the walking distance to Le Bourget exhibition area, but you need a car to get there, if the shuttle bus timetable is not suitable to you. The hotel itself is quite ok with modern rooms and lounge area. The service was... More 

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Pierre E, Directeur général at Mercure Paris le Bourget, responded to this review
Google Translation

Merci de votre avis sur ce site. Notre établissement situé en face de l'Aeroport du Bourget vous permettra également pour... More 

Stuttgart, Germany
Top Contributor
58 reviews 58 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 26, 2014

If it wasn't for the fact that the bed and matress, hence sleeping quality was ok (also choice around Le Bourget airport is generally pretty bad), I had given this hotel only 2 points! Hotel is in a ugly, industrial area near Le Bourget airport. Accessibility to Le Bourget airport by hotel shuttle or airport shuttle is good, though. Hotel... More 

Was this review helpful? Yes 1
Pierre E, Directeur général at Mercure Paris le Bourget, responded to this review

Bonjour , Thank you for your post. We are sorry for the bad experience you have related. The airport authority is opening a new access right at the entrance of our street which will facilitate the entrance from our hotel. This is part of a global work of the area that will enhance the appearance of the surroundings. The hotel... More 

Rotterdam, The Netherlands
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 31, 2014

The Hotel is located on a industrial estate near the Airport of Bourget in Paris, the surrounding are shabby. We were greeted by an uninterested receptionist who could not care less about her guests. A simple request for an extra blanket for our children was already to much for her. The rooms on the 4 floor (Superior room), The curtains... More 

Was this review helpful? Yes 2
Pierre E, Directeur général at Mercure Paris le Bourget, responded to this review

Dear Ronald, The surroundings of the hotel are being renovated with the opening at the end of our street of a new access to Le Bourget airport. Since the rebranding, we have redone the rooms and only the 4th floor is left at this time. We are sorry that your stay was a source of discontent and pledge to remedy... More 

London
Top Contributor
95 reviews 95 reviews
21 hotel reviews
222 helpful votes 222 helpful votes
5 of 5 stars Reviewed August 31, 2014

At the end of our Summer holiday and on the way back to England we booked this hotel since it was on special offer kind of things (for us at least) and struck a fantastic value for money and a happy stay and we were all delighted. It looks a busy and business users Hotel during the week time and... More 

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Pierre E, Directeur général at Mercure Paris le Bourget, responded to this review

Hello Gardesh, Thank you for your nice post and are happy that you were able to fully enjoy the amenities offered by our hotel. Best regards, Pierre More 

Bournemouth, United Kingdom
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 22, 2014

Great location for the trade show but not for sightseeing! It was a surprising gem in that the rooms and lobbys were smart and comfortable . The staff were amazing and so helpful. I was traveling alone and all made me feel so welcome. The food at dinner was stunning better than many a Paris brassiere. The chef made me... More 

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Pierre E, Directeur général at Mercure Paris le Bourget, responded to this review

Hi charlotte, We are delighted that you enjoyed the facilities and share with the restaurant staff the encouragement you have made. kind regards Pierre More 

Nantes, France
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 20, 2014

I've been in other Mercure hotels but this got to be the worst of all. Staff were not that friendly... Hallways are spooky, they should do a major renovation asap. Room was ok for the price... Glad I got a superior room for 55€ on the internet. I wont pay for more for this kind of hotel. The swimming pool... More 

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Pierre E, Directeur général at Mercure Paris le Bourget, responded to this review
Google Translation

Bonjour Lynette, Merci pour votre témoignage, Nous sommes vraiment désolés que votre séjour ne vous ait pas plu. Nos équipes... More 

Budapest, Hungary
Top Contributor
226 reviews 226 reviews
172 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed June 21, 2014

This is a good hotel even with the fact that the location is anything but ideal. Its very close to LBG airport and not to far from CDG. The rooms are nice. They are renovated. Nice bathroom with shower. Windows can be opened. Bed is comfy. Internet is free and fast. Breakfast is not good. I had dinner in the... More 

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Pierre E, Directeur général at Mercure Paris le Bourget, responded to this review

Thank you for your review on Tripadvisor. We pay attention to all constructive comments to offer you the most suitable to your needs service. More 

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