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Mercure Paris le Bourget

2 Rue Jean Perrin, 93150 Le Blanc-Mesnil, France
Hotel amenities
Mercure Paris le Bourget
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1 room 1 guest
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Ranked #2 of 11 Hotels in Le Blanc-Mesnil
A recent review
4 of 5 stars reviewed 3 weeks ago
Kathy K
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Very bad experience . All staffs are unfriendly, no smiling faces in the reception . We stayed three nights from July 27th 2015. Room was in the 5th floor. Morning time (peak hours) no water in the toilets. Our rooms was not cleaned in 2nd day. If you complained about any matter....always the answer would be " I don't Know'... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was good. A bit far from Paris City but good transport around the area clean rooms and amazing breakfast every morning. The staff were very helpful too. Stayed for 4 days , the pool was was also good. The beds are comfortable too

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Cheltenham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I've stayed in many Accor hotels and have come to expect a quality stay from a Mercure. This hotel, sadly, let's the name down. The location, whilst not pleasant, is convenient and of course, can not be addressed. However, the issues in the hotel are (some of which follow) are inexcusable, such as: dirty toilet, feeling the springs through the... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris le Bourget. I'am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you... More 

Travelers are raving about these Le Blanc-Mesnil hotels

Vapi, India
1 review
1 of 5 stars Reviewed 4 weeks ago

One of the "MUST BE AVOIDED" hotels. Terrible people manning the reception. Looks like they have not been paid for ages. This sentiment is from almost the people from anywhere across the Globe. Courtesy is a far fetched dream, they don't even do their duty. Most insensitive and incouteous creatures. Location and surroundings are poor but the behaviour of staff... More 

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations : Please allow me to express my SINCEREST APOLOGIES ! Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence . Sincerely, Linda More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 19, 2015

Make my trip booked us this hotel. Rooms are ok. Staff unfriendly. 2nd day early morning due to some reasons the power in our room went off. Not only me but many of my co-tourists who contacted d reception were told it will be done in half an hour, but for more than 5 hours we were without light and... More 

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Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

Peebles, United Kingdom
1 review
2 of 5 stars Reviewed July 14, 2015 via mobile

I stayed there for 1 night for an overnight stop on a long drive. The building doesn't look nice at all and the location is very dodgy (with lots of pickpockets). It is very closeto paris CDG airport and that makes it quite loud. It's also very near the motorway. The lobby is lovely and clean and modern though, but... More 

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

Geneva, Switzerland
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed June 26, 2015

Due to the Paris airshow and high hotel occupancy in the area, we were booked at the Mercure Paris Le Bourget. What a terrible place, the area where the hotel is located is an industrial area (zone industrielle), and probably not very safe considering the fence and doors that only open to let people and car in and out. The... More 

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Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Madam, Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns,... More 

Sutton Coldfield, United Kingdom
2 reviews
1 of 5 stars Reviewed May 19, 2015

Stayed here weekend of 15th May 2015, the hotel is on an industrial estate so a car is a must. The rooms are terrible, they are rated as a 4 star hotel but they are worse than 2 stars. We had to change our room twice as the sinks in both rooms were blocked. The hotel has no A/C, and... More 

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Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review
Google Translation

Monsieur, En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant votre... More 

Bengaluru (Bangalore), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 18, 2015

We were so excited in our package tour to land in Paris. But as they say every gr8 city has its under belly. This Hotel is a listed 4* property but service / amenities are not even 1*. Non-function lifts, poorly trained staff, etc, etc

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

Cambridge, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 15, 2015

This is ideally suited if you want to avoid staying in the centre of Paris, its easy to find and the standard of comfort and variety is what one expects from the Mercure chain which offers local variety, with a good value but comfortable standard for any stay be it business or pleasure.

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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