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Mercure Paris le Bourget

2 Rue Jean Perrin, 93150 Le Blanc-Mesnil, France
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Mercure Paris le Bourget
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Ranked #2 of 11 Hotels in Le Blanc-Mesnil
A recent review
3 of 5 stars Reviewed May 15, 2015
Pierre S Cambridge, United Kingdom
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152 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vapi, India
1 of 5 stars Reviewed 2 days ago NEW

One of the "MUST BE AVOIDED" hotels. Terrible people manning the reception. Looks like they have not been paid for ages. This sentiment is from almost the people from anywhere across the Globe. Courtesy is a far fetched dream, they don't even do their duty. Most insensitive and incouteous creatures. Location and surroundings are poor but the behaviour of staff... More 

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations : Please allow me to express my SINCEREST APOLOGIES ! Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence . Sincerely, Linda More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Make my trip booked us this hotel. Rooms are ok. Staff unfriendly. 2nd day early morning due to some reasons the power in our room went off. Not only me but many of my co-tourists who contacted d reception were told it will be done in half an hour, but for more than 5 hours we were without light and... More 

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

Travelers are raving about these Le Blanc-Mesnil hotels

Peebles, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed there for 1 night for an overnight stop on a long drive. The building doesn't look nice at all and the location is very dodgy (with lots of pickpockets). It is very closeto paris CDG airport and that makes it quite loud. It's also very near the motorway. The lobby is lovely and clean and modern though, but... More 

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

Geneva, Switzerland
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Due to the Paris airshow and high hotel occupancy in the area, we were booked at the Mercure Paris Le Bourget. What a terrible place, the area where the hotel is located is an industrial area (zone industrielle), and probably not very safe considering the fence and doors that only open to let people and car in and out. The... More 

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Madam, Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns,... More 

Sutton Coldfield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 19, 2015

Stayed here weekend of 15th May 2015, the hotel is on an industrial estate so a car is a must. The rooms are terrible, they are rated as a 4 star hotel but they are worse than 2 stars. We had to change our room twice as the sinks in both rooms were blocked. The hotel has no A/C, and... More 

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review
Google Translation

Monsieur, En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant votre... More 

Bengaluru (Bangalore), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 18, 2015

We were so excited in our package tour to land in Paris. But as they say every gr8 city has its under belly. This Hotel is a listed 4* property but service / amenities are not even 1*. Non-function lifts, poorly trained staff, etc, etc

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

Cambridge, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 15, 2015

This is ideally suited if you want to avoid staying in the centre of Paris, its easy to find and the standard of comfort and variety is what one expects from the Mercure chain which offers local variety, with a good value but comfortable standard for any stay be it business or pleasure.

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 20, 2015

I had gone to Mercure with a group of about 20 friends and we stayed here for 2 nights. It was very nice of the Mercure hotel to let us all stay here in this nice quiet hotel. The hotel was good but not great. It had all the features an average hotel would have. The rooms are quiet but... More 

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Mr Arjun, Thank you for taking the time to tell us about your experience , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 13, 2015

The hotel is the best option I have found in the surrounding area and we have been staying twice a year for the past couple of years. The hotel has a modern and clean look and the rooms are more than adequate for a business trip, with good shower rooms, good quality bed linen and usable furnishing. There is also... More 

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pierre Eridia More 

Heathfield, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed February 1, 2015

Perfectly adequate rooms for work related stay, however located in industrial area where use of a car to get around would be a must. Reception staff didn't even acknowledge our arrival and continued with her phone call for a good few minutes. A full refund on five meals in the restaurant speaks volumes about the catering!

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your journey . I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

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