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Mercure Paris le Bourget

2 Rue Jean Perrin, 93150 Le Blanc-Mesnil, France
Hotel amenities
Mercure Paris le Bourget
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Ranked #2 of 11 Hotels in Le Blanc-Mesnil
A recent review
3 of 5 stars Reviewed May 15, 2015
Pierre S Cambridge, United Kingdom
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143 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Geneva, Switzerland
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 1 week ago

Due to the Paris airshow and high hotel occupancy in the area, we were booked at the Mercure Paris Le Bourget. What a terrible place, the area where the hotel is located is an industrial area (zone industrielle), and probably not very safe considering the fence and doors that only open to let people and car in and out. The... More 

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Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Madam, Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns,... More 

Sutton Coldfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 19, 2015

Stayed here weekend of 15th May 2015, the hotel is on an industrial estate so a car is a must. The rooms are terrible, they are rated as a 4 star hotel but they are worse than 2 stars. We had to change our room twice as the sinks in both rooms were blocked. The hotel has no A/C, and... More 

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Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review
Google Translation

Monsieur, En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant votre... More 

Travelers are raving about these Le Blanc-Mesnil hotels

Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 18, 2015

We were so excited in our package tour to land in Paris. But as they say every gr8 city has its under belly. This Hotel is a listed 4* property but service / amenities are not even 1*. Non-function lifts, poorly trained staff, etc, etc

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

Cambridge, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 15, 2015

This is ideally suited if you want to avoid staying in the centre of Paris, its easy to find and the standard of comfort and variety is what one expects from the Mercure chain which offers local variety, with a good value but comfortable standard for any stay be it business or pleasure.

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 20, 2015

I had gone to Mercure with a group of about 20 friends and we stayed here for 2 nights. It was very nice of the Mercure hotel to let us all stay here in this nice quiet hotel. The hotel was good but not great. It had all the features an average hotel would have. The rooms are quiet but... More 

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Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Mr Arjun, Thank you for taking the time to tell us about your experience , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 13, 2015

The hotel is the best option I have found in the surrounding area and we have been staying twice a year for the past couple of years. The hotel has a modern and clean look and the rooms are more than adequate for a business trip, with good shower rooms, good quality bed linen and usable furnishing. There is also... More 

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Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pierre Eridia More 

Heathfield, United Kingdom
Contributor
11 reviews 11 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 1, 2015

Perfectly adequate rooms for work related stay, however located in industrial area where use of a car to get around would be a must. Reception staff didn't even acknowledge our arrival and continued with her phone call for a good few minutes. A full refund on five meals in the restaurant speaks volumes about the catering!

Was this review helpful? Yes
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your journey . I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it... More 

Top Contributor
125 reviews 125 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 6, 2014

The hotel is situated in a terrible surroundings. You are near of nothing! It was supposed to be at the walking distance to Le Bourget exhibition area, but you need a car to get there, if the shuttle bus timetable is not suitable to you. The hotel itself is quite ok with modern rooms and lounge area. The service was... More 

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Pierre E, Directeur général at Mercure Paris le Bourget, responded to this review
Google Translation

Merci de votre avis sur ce site. Notre établissement situé en face de l'Aeroport du Bourget vous permettra également pour... More 

Stuttgart, Germany
Top Contributor
58 reviews 58 reviews
46 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 26, 2014

If it wasn't for the fact that the bed and matress, hence sleeping quality was ok (also choice around Le Bourget airport is generally pretty bad), I had given this hotel only 2 points! Hotel is in a ugly, industrial area near Le Bourget airport. Accessibility to Le Bourget airport by hotel shuttle or airport shuttle is good, though. Hotel... More 

Was this review helpful? Yes 1
Pierre E, Directeur général at Mercure Paris le Bourget, responded to this review

Bonjour , Thank you for your post. We are sorry for the bad experience you have related. The airport authority is opening a new access right at the entrance of our street which will facilitate the entrance from our hotel. This is part of a global work of the area that will enhance the appearance of the surroundings. The hotel... More 

Rotterdam, The Netherlands
Contributor
18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 31, 2014

The Hotel is located on a industrial estate near the Airport of Bourget in Paris, the surrounding are shabby. We were greeted by an uninterested receptionist who could not care less about her guests. A simple request for an extra blanket for our children was already to much for her. The rooms on the 4 floor (Superior room), The curtains... More 

Was this review helpful? Yes 2
Pierre E, Directeur général at Mercure Paris le Bourget, responded to this review

Dear Ronald, The surroundings of the hotel are being renovated with the opening at the end of our street of a new access to Le Bourget airport. Since the rebranding, we have redone the rooms and only the 4th floor is left at this time. We are sorry that your stay was a source of discontent and pledge to remedy... More 

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