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Mercure Paris La Defense 5

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18-30 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
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Mercure Paris La Defense 5
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Mercure Paris La Defense 5
Mercure Paris La Defense 5
Mercure Paris La Defense 5
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744 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Not bad.. but def not good either. It had all the basics of any hotel. but nothing that they offer was available. they said they had a gym, it was "under construction", they had a separate sauna and Turkish bath (steam room)... it was "under construction", they had a roof top lounge area for tanning... which was also "under construction".... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us, We are really sorry for your feedback, we have had a lot of demands on the week-end, we will pay a special attention to the quantity of food that we can offer you next time. We are pleased to inform you that the areas of the... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Good points are restaurant, gym, roof terrace and location and price for La Defense are good. Pleasant 5 minute walk into La Defense. Reasonably priced menu and I've eaten there 3 times in different visits. Service always attentive and food nicely presented and well cooked even if menu not spectacular. Check in and check out has over 2 stays been... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, There is a lot more to see in La Defense, Please take some time to visit the area ... we will advise you for sightseeing. Looking forward to welcoming you again soon, Sincerely yours, Anne More 

jakarta
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Contrary to my last review of mercure at Metz, this mercure is totally different, hospitality and services are excellent, thanks to Mr. Armel, he's a smart problem solver, my salute, the hotel is nice, centre La defense, they have free shuttle service to train station, and you can go everywhere in Paris, overall was a great hotel, you gonna love... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, Thank you so much for your nice comments, It is a real pleasure for us to read that you had a great time with us looking forward to welcoming you again very soon, Sincerely yours, Anne More 

Edinburgh
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was always uncomfortably full of group travel that made even the simplest of tasks such as getting a lift a hassle. I understand the need to fill rooms but not at the detrimental effect of the remaining customers experience. The groups were badly managed which led to areas being overcrowded and the staff could not manage. Breakfast was... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We are really sorry that you felt uncomfortable with the breakfst at the restaurant, and the groups. May be, some other time, you may order your breakfast in your room, and we will bring you the breakfst with room service, it will be more quiet for you and you will fully enjoy your stay with us, This is... More 

Cape Town, South Africa
2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the la defense as part of a tour group. The hotel was fine in terms of cleanliness and amenities. The food was fine. The service on the other hand was poor to say the least. Perhaps it was a language barrier but I just got the feeling of no one being helpful. The reception staff were fine.... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review
Google Translation

Querido cliente, Agradecemos-lhe para tomar o tempo para compartilhar seus comentários conosco. Nós faremos o máximo para que você passe... More 

Travelers are raving about these Courbevoie hotels

Auckland, New Zealand
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very happy with this hotel. It was not in the centre of paris, but the prices will reflect this too. There is a very convenient complementary shuttle bus that runs every 20 to 30 minutes to the nearby train station, which is also a large shopping centre. It's a simple trip into the heart of paris from there. The roof... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, Thank you so much for taking the time to share your comments with us, We are pleased to read that you enjoyed your stay with us, and we look forward to welcoming you again, Sincerely yours Anne More 

Gothenburg, Sweden
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

typicall business chain hotel, stayed here on business and will probably go there the next time again. Rooms were small and not very luxurious, but I slept well and didnt really hang out. i would go here again for business but there are many nicer hotels if you are travelling privately.

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We would like to show you even more good things about this hotel : like the fitness (with opening windows) you can ride bicycle facing Paris and the Eiffel Tower ... and after a good exercise, you can relax in the hammam. In the evening, you can watch the sunset from the terrasse on the 12th floor ....... More 

Nottingham
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

The location is convenient for la defense and the grande arch. Shuttle bus seems to run every 15 minutes from hotel to metro station. Negatives. The queue for the breakfast in the morning is ubbelievable when busy. The hotel insist that their head waiter shows you to your table. Doesn't seem to be his only job and on the occasion... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We thank you for taking the time to share your comments with us. Unfortyunately, the hotel was fully booked when you last stay in the hotel and therefore it was a little difficult when all the guests came together to have breakfast in the restaurant at the same time. It is easier when some chose to have breakfast... More 

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 9, 2015

A fairly decent hotel with good size rooms and a buffet breakfast. But not really in the heart of Paris. Close to La Defense Metro station is a plus point. Not the place to stay if you want to enjoy Paris by night.

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us, The hotel is located in the heart of Courbevoie, and we also have a free connection to the metro station with the Mercure shuttle if you wish to reach downtown Paris quicker... Sincerely yours, Anne More 

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