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Mercure Paris La Defense 5

4.0 of 5 18-30 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
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Mercure Paris La Defense 5
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Mercure Paris La Defense 5
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706 reviews from our community

Traveler rating
    73
    330
    217
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    23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel on several occasions, the hotel meets all if my needs, rooms are ok beds are comfy. And showers are ok. However on this visit I used the shuttle bus service which I have not used in the past. From the hotel no problems, but the return journey was an guest experience I would wish... More 

Was this review helpful? Yes
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Sir, Thank you for taking the time to share your comments with us. The shuttle problem you mentionned has been taken care of, our management is in contact with you following your departure. Best regards, Pierre More 

Contributor
17 reviews 17 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've booked Mercure La Defense 5 for a week long business trip. The room located at the top floor was clean and quiet. Gym and steam sauna were empty at late evening and provided good space to relax. Hotel has a good location near La Defense office area. Complimentary WiFi provided good connection in the room and public areas. Bottled... More 

Was this review helpful? Yes
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We thank you for taking the time to share your comments with us, We are pleased to read that you enjoyed your stay with us, Looking forward to welcoming you again, Sincerely yours, The hotel Management More 

England
Top Contributor
95 reviews 95 reviews
31 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 17, 2015

Based in the business area near the Grande Arch, location is pretty good for getting in and out of the centre as there is a metro and RER stop nearby. In fact, two trains from the airport costs just 12euros one way, although you do have a walk from the station which is located under the arch. I stayed here... More 

Was this review helpful? Yes 1
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We thank you so much for taking this precious time to share your comments with us; It is very useful for us to read your feedback as we can better our services and offers. We are glad that you appreciate the meal that you discovered at the restaurant, and you can may be ask the Chief to serve... More 

Leuven, Belgium
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 15, 2015

Expensive hotel that pretends to be a 4 star. More likely a 3star. No fridge in the room, very small bathroom. Don't be to 'fat' because you can't close the door ! Noisy windows, traffic noises, plumbing noises all night from your neighbouring rooms, fugly colours ( must be french taste ?), only one wallplug available, away from the bed.... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Sir, Thank you for taking the time to share your comments with us, We are sorry that you were bothered by the noise in your room. Do not hesitate to ask for a room facing the inside courtyard next time. We have done some refurbishment and we did change the color of the carpets in the corridors and in... More 

Contributor
12 reviews 12 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 26, 2014

This hotel was great and hotel food was excellent. Really enjoys the meal was more than worth the price. A pint was expensive but breakfast was nice. Would recommend this hotel room was excellent and had great help to find Italian restaurant with was nice

Was this review helpful? Yes 1
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest Thank you so much for taking the time to sahre your nice comments with us Looking forward to welcoming you again very soon, sincerely yours Anne More 

London, United Kingdom
Top Contributor
55 reviews 55 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 24, 2014

Its like a premier inn. Had a good view admittedly. Not a big fan of being provided 2 beds joined together to make a double bed. Wifi available though and for its price I found it as good as the Hilton at La defense. Could be cleaner and have exhausts in the bathrooms which would prevent blackening of the walls... More 

Was this review helpful? Yes
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest Thank you for taking the time to share your comments with us, Looking forward to welcoming you again soon, Sincerely yours Anne More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 19, 2014

I took this hotel for a couple of nights because it was located within walking distance of La Defence centre. The room was clean and smart. On my first morning there was no hot water and I had to suffer a very short cold shower! I told the Reception on my way out but it had not been fixed on... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest Thank you for taking the time to share your comments with us, Sorry for the delay of fixing your shower, hopefully it was done quickly in the evening. If you have any problem or suggestion, the Duty Manager is at your disposal during your stay, you may call him at anytime and he will find immediate solutions for... More 

Windsor
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 15, 2014

This is an Hotel that is used to be extremely busy, and this reflects in the standards of the personnel, especially at the restaurant. I always founded that the rumours about French Waiters being unpolite and snobs, was always a legend. But this is the exception confirming the rule. No effort was made to make us at ease. Only 1... More 

Was this review helpful? Yes
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We thank you for taking the time to share your comments with us, We are really sorry that you had a disappointing experience with us, We will do our best to make your next stay much more enjoyable, Looking forward to welcoming you again, Sincerely yours, Anne More 

Brecon, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 14, 2014

I stayed here as a part of a coach tour with Edwards the room in its self was standard of its type clean and tidy although the tea and coffee facility could be better only one teabag per day unless you drink fruit tea and paper cups with plastic lids, shower was leaking over the top of the shower head... More 

Was this review helpful? Yes
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We thank you for taking the time to share your comments with us, We will do our best to make your next stay as much unjoyable as ever, Sincerely yours, Anne More 

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Additional Information about Mercure Paris La Defense 5

Address: 18-30 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Paris La Defense 5 4*
Number of rooms: 507
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure
Hotel Style:
#3 Luxury Hotel in Courbevoie

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