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Mercure Paris La Defense 5

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18-30 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
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Mercure Paris La Defense 5
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776 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Frankfurt, Germany
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Ideal if you need to be in La Defense early - hotel is ok but expensive for what it is. Like for my colleagues, I go there by default when I have no time to hunt for something else. Rooms are OK, hotel is clean, restaurant/bar is good.

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Manchester, United Kingdom
Level Contributor
97 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a reasonable part of la Defense 15 minute walk to the Grand Arch and easy walk to a number of metro stations. Check in was very easy - as an Accord member I checked in on line and for the first time of any hotel brand I felt it was worth while. I joined the queue... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We thank you for taking the time to share your comments with us, Looking forward to welcoming you again soon, Anne More 

Mexico City, Mexico
1 review
3 of 5 stars Reviewed 1 week ago

We had 2 rooms 1 had a very worn out bed. Besides that a very standard business class hotel. I had mixed impressions of the staff some were not very proficient. Had some problems with my reservation fortunately the front desk supervisor managed it promptly. The parking was very dirty.There is a shopping centre next to the hotel very convenient... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, Thak you for taking the time to share your comments with us, We are all at your disposal during your stay to make sure that you are well and satisfied. Unfortunately, we have been informed too late (after your departure) that you did not like the bedding. We could have changed the bed in your room if we... More 

Wanganui, New Zealand
Level Contributor
118 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

Enter through revolving door past security people and check in, then up 1 of three spacious lifts. The room are set out in a round building looking in to the courtyard or out over Paris. The rooms are spacious and have a safe, fridge, kettle with tea and coffee, flat screen TV, and good lighting over bed to read by.... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We are so pleased that you enjoyed your stay with us, and that you took the time to share your comments with us : THANK YOU ! Looking forward to welcoming you again soon, Sincerely yours Anne More 

del
Level Contributor
84 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arriving into paris and realising that the hotel is centrally located is a bliss, and on top hotel offering a pickup and drop to nearest metro a huge comfort. nice hotel, good rooms, though small but ok ok, in a residential area the property is, and surrounded by nice eating joints. a good place and value for money.

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, It is a pleasure to read your feedback and see that you enjoyed staying at the Mercure Paris La Defense 5, thank you very much for taking the time to share these comments with us. Looking forward to welcoming you again soon, Anne More 

Bristol, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We found this hotel to be the perfect place to stay to visit Paris- five minutes on the metro to the big attractions, regular free shuttle to hotel from the station and on-call shuttle at night. It's in a clean, tree-lined residential area with several bars and shops nearby. Very safe and welcoming. It's well worth a walk to the... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, Your english is much better than mine ! It is exactly what I wanted to say about the hotel ... but your words are perfect ! Thank you so much for sharing your comments with us, Looking forward to welcoming you again, Sincerely yours Anne More 

Finchampstead
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is easy to be put off by the coach loads of tourists that are accommodated by the hotel but the Reception staff are welcoming and efficient and check in is fairly smooth. Overall I found the hotel pleasant to stay in. There is a reasonable restaurant, a friendly room service and a small sports room on the top floor.... More 

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Mercure92400, Guest Relations Manager at Mercure Paris La Defense 5, responded to this review

Dear Guest Thank you so much for taking the time to share your comments with us, It is right that you have to turn right on the 11th floor to find the stairs on the right again to reach the 12th floor, you can also follow the signs "FITNESS" ... It is the perfect season to enjoy the terrasse, it... More 

Cairo, Egypt
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 29, 2015

This was my first time to this hotel Rooms are very clean and supplied with all the needed amenities Staff is friendly Breakfast restaurant is very crowded in rush morning hours But good for dinner Despite it is only 15 minutes walking from the nearest bus or metro station (la defense) There is a shuttle bus service every 20 minutes

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us, We are pleased to read that you had a nice stay with us and we look forward to welcoming you again soon, Sincerely yours, Anne More 

Darwin, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 29, 2015

Our family stayed here for 2 nights when we did our Trafalgar Tour in October last year (2014). I was disapointed we did not have connecting rooms as I requested. It is a large hotel and as previous comments it is mainly for tour groups. I was disappointed as there was nothing around. We did however find an 'Italian Restaurant,... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. It is actually very important for you to know where you would like to be. The location is one of the most important thing to look at when you make a reservation. We have the chance to have parking places for our tours and you can... More 

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