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Mercure Paris La Defense 5

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18-30 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Best prices for: 1 room 1 guest
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Mercure Paris La Defense 5
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Mercure Paris La Defense 5
Mercure Paris La Defense 5
Mercure Paris La Defense 5
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718 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Staffordshire, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at this hotel many times. It provides a good service and also value for money. Quiet and comfortable. it is a business hotel near La Defense area in Paris, where many large French companies have their headquarters. The hotel is at walking distance to the Metro line 1, going straight to the Etoile and Champs Elysees.

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Bengaluru (Bangalore), India
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My stay was not that pleasure as compare to the expectation set by other Le Accor hotel properties. It was close to La Defense station and mall, Hotel provide shuttle service but you need to wait for 30 mins minimum to avail this facility in train station . They don't value the customer service for the business travelers as the... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We are sorry that you felt disappointed by the service of the hotel and we beg you to accept our sincere apologies. Please let us know next time what we can do and how we can arrange your stay to make it a success ! Sincerely yours, Anne More 

Manila, Philippines
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Place is near La defense train station, ideal if you are used to taking M1 to all other places in Paris. Far from shopping areas if you just want to walk. Sockets in the room were placed at bedside ideal for those who cannot stay away from their gadgets while charging. Room was a bit dated but amenities were said... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, Unfortunately you did not see the entrance of the mall beside the door of the hotel, with the 80 shops ... You have a large variety of shops, including banks, pharmacy, gifts, bags, cosmetics, library, fashion ... and a Carrefour market grocery store. Looking forward to welcoming you soon again, Sincerely yours, Anne More 

Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 15, 2015

I have stayed at this hotel on several occasions, the hotel meets all if my needs, rooms are ok beds are comfy. And showers are ok. However on this visit I used the shuttle bus service which I have not used in the past. From the hotel no problems, but the return journey was an guest experience I would wish... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Sir, Thank you for taking the time to share your comments with us. The shuttle problem you mentionned has been taken care of, our management is in contact with you following your departure. Best regards, Pierre More 

Contributor
17 reviews 17 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 12, 2015

I've booked Mercure La Defense 5 for a week long business trip. The room located at the top floor was clean and quiet. Gym and steam sauna were empty at late evening and provided good space to relax. Hotel has a good location near La Defense office area. Complimentary WiFi provided good connection in the room and public areas. Bottled... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We thank you for taking the time to share your comments with us, We are pleased to read that you enjoyed your stay with us, Looking forward to welcoming you again, Sincerely yours, The hotel Management More 

England
Top Contributor
95 reviews 95 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed January 17, 2015

Based in the business area near the Grande Arch, location is pretty good for getting in and out of the centre as there is a metro and RER stop nearby. In fact, two trains from the airport costs just 12euros one way, although you do have a walk from the station which is located under the arch. I stayed here... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest, We thank you so much for taking this precious time to share your comments with us; It is very useful for us to read your feedback as we can better our services and offers. We are glad that you appreciate the meal that you discovered at the restaurant, and you can may be ask the Chief to serve... More 

Leuven, Belgium
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 15, 2015

Expensive hotel that pretends to be a 4 star. More likely a 3star. No fridge in the room, very small bathroom. Don't be to 'fat' because you can't close the door ! Noisy windows, traffic noises, plumbing noises all night from your neighbouring rooms, fugly colours ( must be french taste ?), only one wallplug available, away from the bed.... More 

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Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Sir, Thank you for taking the time to share your comments with us, We are sorry that you were bothered by the noise in your room. Do not hesitate to ask for a room facing the inside courtyard next time. We have done some refurbishment and we did change the color of the carpets in the corridors and in... More 

Contributor
12 reviews 12 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 26, 2014

This hotel was great and hotel food was excellent. Really enjoys the meal was more than worth the price. A pint was expensive but breakfast was nice. Would recommend this hotel room was excellent and had great help to find Italian restaurant with was nice

Was this review helpful? Yes 1
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest Thank you so much for taking the time to sahre your nice comments with us Looking forward to welcoming you again very soon, sincerely yours Anne More 

London, United Kingdom
Top Contributor
55 reviews 55 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 24, 2014

Its like a premier inn. Had a good view admittedly. Not a big fan of being provided 2 beds joined together to make a double bed. Wifi available though and for its price I found it as good as the Hilton at La defense. Could be cleaner and have exhausts in the bathrooms which would prevent blackening of the walls... More 

Was this review helpful? Yes
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review

Dear Guest Thank you for taking the time to share your comments with us, Looking forward to welcoming you again soon, Sincerely yours Anne More 

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