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Mercure Paris Porte de St Cloud

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37 place Rene Clair, 92100 Boulogne-Billancourt, France
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Mercure Paris Porte de St Cloud
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353 Reviews from our TripAdvisor Community

Traveler rating
    54
    182
    81
    28
    8
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39
117
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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St Ives, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed today NEW

Stayed here through Riviera travel for a long weekend. It is situated very conveniently by the Metro and bus service along the river to places of interest? The hotel was ok, not 4 star in my experience, rooms clean and adequate for a 3 night stay, however the air conditioning was either not working or impossible to fathom. The hospitality... More 

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Leicester, United Kingdom
Top Contributor
79 reviews 79 reviews
19 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I checked into this hotel as we had managed to get tickets to the French Open. Check in took an age and I was immediately charged 45 Euros more than the tariff on the board. Naturally the price is inflated because of the tennis 303 Euros per night it is truly a joke, breakfast would naturally be... More 

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Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Guest, Thank you for you comments. I am sorry for your dissatisfaction, and I want to inform that our hotel will benefit a complete refurbishment program from next summer. I hope will be able to receive you in best conditions for your next stay in Roland Garros area. Kind regards. Philippe Marchand - General Manager More 

Travelers are raving about these Boulogne-Billancourt hotels

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A short business trip in April. The hotel was very comfortable, air con not too noisy (a bonus for me as a light sleeper), and good facilities in the room. I requested an iron and it was delivered to the room in minutes - good service!. I stayed the night Paris St Germain played Barcelona in the Champions League, so... More 

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Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Richard F, Thank you very much for sharing your impressions regarding your last stay. You really appreciate our hotel, our comfort, and ou staff and it's a real satisfaction. Kind regards. Philippe Marchand - General Manager More 

Folkestone, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 15, 2015

Paid for break at the hotel (three nights), clearly stated all taxes were included on receipt so was annoyed to see not only the 'so called' local taxes had been charged but also apparently two breakfasts for one morning that we did not have! WOULD SUGGEST ALL GUESTS THAT STAY AT THIS ESTABLISHMENT CHECK THERE ACCOUNTS as it was a... More 

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Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Steve H, I am very disappointed with such a bathtub and be sure that if the housekeeping service, informed me, a technical intervention would be asked. For the city taxe, we have to collect it to give it to the town, For the breakfast charged in your bill, it was a simple mistake, I hope they have been cancelled.... More 

Kidderminster, United Kingdom
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 13, 2015

Travelling to Paris to visit a relatrive, my wife booked this 'hotel' as part of a package she arranged through expedia. On arrival the four of us were told that the two roomed suite with kitchenette and two bathrooms were unavailable as the previous occupent had failed to leave. We were offered a room with a double bed and bunk... More 

Was this review helpful? Yes 1
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Guest, I am really sorry for the problems encountered during your last stay. Nobody informed me for such an incident, and I am very disappointed for the problem with the security process to prepare the extra bed for your children. I really apologized for that. Do not hesitate to contact me personnaly, for your next stay in Paris Area... More 

Helsinki
Contributor
18 reviews 18 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 17, 2015

I was expecting a good quality hotel when I booked this one, at least to the price I paid. I was quite disappointed to the quality of the room and hotel overall when I arrived. The room was not bad, but not good either, the rooms and furniture needs updating as it looked like straight from 80s and I saw... More 

Was this review helpful? Yes 1
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Guest, Thank you for your comments. I would like to inform you that the hotel will benefit a refurbishment program from next summer. I hope we'll be able to welcome with a better presentation for one of your next stay. Kind Regards. Philippe Marchand - General Manager More 

Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

Even though location is not in the heart of Paris..however the price is reasonable as there is a subway station within walking distance n travelling is not too far to reach the city center. Supermarket n good resturants around the corner. Rooms a bit small but this is what you get if u want to stay in the city. Pleasant... More 

Was this review helpful? Yes 1
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Guest Veronicalee 1971, Thank you very much for sharing your good experience for you last stay in our hotel. It's a real satisfaction for me to know that you really appreciated our hotel and our situation. Waiting to welcome you for you next stay to Paris area. Kind regards. Philippe Marchand - General Manager More 

Wanganui
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 3, 2014

Comfortable basic hotel close to Metro. We were on a Riviera Travel Paris short break in late September. Free wifi. Room was well serviced. Hotel close to variety of cafes etc, and Metro made it easy to see the sights of Paris. The price was part of Riviera Travel's overall charge which was great value.

Was this review helpful? Yes 3
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Riviera Guest, Thank you for your comments regarding your last stay. This will be shared with the team. Kind Regards. Philippe Marchand General Manager More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 19, 2014

Just stayed for three nights and I'm pleased to say it was very nice The staff were very friendly good size bedroom which was very comfortable with nice size wardrobes and a free to use safe Internet was very good Bathroom was clean and pleasant and had a shower over the bath which worked very well Comfortable bar on the... More 

Was this review helpful? Yes 2
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Guest, Thank you for sharing your impression regarding your last stay. You enjoyed your stay and it's a real satisfaction for me and the team. Waiting to welcome your for your next trip to Paris area. Kind regards. Philippe Marchand - General Manager More 

Surrey
Top Contributor
53 reviews 53 reviews
24 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 12, 2014 via mobile

Having stayed a few times it really is a functional hotel. Clean, tidy and as it says on the label. Wifi connection good and free and staff very polite. Close to Metro , expensive breakfast. Would be happy to stay again when visiting Paris in the future.

Was this review helpful? Yes 1
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Guest, I really thank you for your comment. You used to stay in our hotel and you appreciate our services. I will share your advice with the team. Kind regards. Philippe Marchand - General Manager More 

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