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Mercure Paris Porte de St Cloud

37 place Rene Clair, 92100 Boulogne-Billancourt, France
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Mercure Paris Porte de St Cloud
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359 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
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    (359)
  • Mar-May only
    (91)
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Nether Stowey, United Kingdom
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

As part of a large hotel chain the actual hotel was as expected, clean, modern with a nice bar with very good bar food. The room was comfortable with good air conditioning. the location was good for the business purpose I had. I did check-in online and when I arrived I still had to wait for reception who then looked... More 

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sunderland
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was a bit worried about this hotel having read reviews on trip advisor but when I arrived I was pleasantly surprised the hotel is well positioned for tourists and dining room must have been sorted out because food was very good and there was no queuing the rooms are very comfortable and clean and staff are very helpful overall... More 

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Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Gitest, Thank you very much for your impressions and for your comment. I am very please to know that you could come back to our hotel for your next stay in Paris Aera. We are preparing a big refurbishment from this summer and the hotel will be more comfortable in e few months. Kind regards. Philippe Marchand General Manager More 

Manchester, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A great hotel, clean and spacious with brilliant staff, who speak good English too if your French isn't up to scratch. The beds are huge, I mean huge huge!! Room was clean and airy, complimentary bottle of water in the fridge. Breakfast is great, you can still get eggs/bacon/sausages as well as loads of healthy options. Again the staff were... More 

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Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Mike, Thank you very much for sharing your satisfaction regarding your last stay. You reallly liked The Staff and the Services and I enjoy for that. Best Regards. Philippe Marchand General Manager More 

Yarm, United Kingdom
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Riviera holiday. Good hotel, rooms spacious, clean and comfortable with coffee making facility and fridge. Small supermarket down the street for milk etc. Plenty of OK restaurants within a short walking distance. Tube is about 10 main walk away. Only criticism would be breakfasts. It was crazy. All tour groups where in the same room. poorly organised, always running out... More 

Was this review helpful? Yes 1
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Guest Kay E, Thank you for sharing your impression regarding your last stay. I notice the problem for taking breakfast in the group breakfast space, and the F&B team will be advised to ameliorate this. I hope we'll welcome you for yout next stay in Paris Area. Kind regards. Philippe Marchand - General Manager More 

St Ives, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here through Riviera travel for a long weekend. It is situated very conveniently by the Metro and bus service along the river to places of interest? The hotel was ok, not 4 star in my experience, rooms clean and adequate for a 3 night stay, however the air conditioning was either not working or impossible to fathom. The hospitality... More 

Was this review helpful? Yes 1
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Miss Susan D, Thank you for your comments regarding your last stay. Usually Riviera's guests are satisfied with our services, and for the breakfast too. I apologize, if it was not, and I don't remember any remarks last week-end regarding this service, by the tour leader or any clients, I am very sorry. Kind regards. Philippe Marchand - General... More 

Leicester, United Kingdom
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed May 24, 2015

My husband and I checked into this hotel as we had managed to get tickets to the French Open. Check in took an age and I was immediately charged 45 Euros more than the tariff on the board. Naturally the price is inflated because of the tennis 303 Euros per night it is truly a joke, breakfast would naturally be... More 

Was this review helpful? Yes
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Guest, Thank you for you comments. I am sorry for your dissatisfaction, and I want to inform that our hotel will benefit a complete refurbishment program from next summer. I hope will be able to receive you in best conditions for your next stay in Roland Garros area. Kind regards. Philippe Marchand - General Manager More 

Travelers are raving about these Boulogne-Billancourt hotels

London, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 5, 2015

A short business trip in April. The hotel was very comfortable, air con not too noisy (a bonus for me as a light sleeper), and good facilities in the room. I requested an iron and it was delivered to the room in minutes - good service!. I stayed the night Paris St Germain played Barcelona in the Champions League, so... More 

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Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Richard F, Thank you very much for sharing your impressions regarding your last stay. You really appreciate our hotel, our comfort, and ou staff and it's a real satisfaction. Kind regards. Philippe Marchand - General Manager More 

Folkestone, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 15, 2015

Paid for break at the hotel (three nights), clearly stated all taxes were included on receipt so was annoyed to see not only the 'so called' local taxes had been charged but also apparently two breakfasts for one morning that we did not have! WOULD SUGGEST ALL GUESTS THAT STAY AT THIS ESTABLISHMENT CHECK THERE ACCOUNTS as it was a... More 

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Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Steve H, I am very disappointed with such a bathtub and be sure that if the housekeeping service, informed me, a technical intervention would be asked. For the city taxe, we have to collect it to give it to the town, For the breakfast charged in your bill, it was a simple mistake, I hope they have been cancelled.... More 

Kidderminster, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 13, 2015

Travelling to Paris to visit a relatrive, my wife booked this 'hotel' as part of a package she arranged through expedia. On arrival the four of us were told that the two roomed suite with kitchenette and two bathrooms were unavailable as the previous occupent had failed to leave. We were offered a room with a double bed and bunk... More 

Was this review helpful? Yes 1
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Guest, I am really sorry for the problems encountered during your last stay. Nobody informed me for such an incident, and I am very disappointed for the problem with the security process to prepare the extra bed for your children. I really apologized for that. Do not hesitate to contact me personnaly, for your next stay in Paris Area... More 

Helsinki
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 17, 2015

I was expecting a good quality hotel when I booked this one, at least to the price I paid. I was quite disappointed to the quality of the room and hotel overall when I arrived. The room was not bad, but not good either, the rooms and furniture needs updating as it looked like straight from 80s and I saw... More 

Was this review helpful? Yes 1
Philippe M, Directeur général at Mercure Paris Porte de St Cloud, responded to this review

Dear Guest, Thank you for your comments. I would like to inform you that the hotel will benefit a refurbishment program from next summer. I hope we'll be able to welcome with a better presentation for one of your next stay. Kind Regards. Philippe Marchand - General Manager More 

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