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Mercure Macon Bord de Saone

26 Rue Pierre de Coubertin, 71000 Macon, France (Formerly Park Inn by Radisson)
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Mercure Macon Bord de Saone
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Mercure Macon Bord de Saone
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58 reviews from our community

Traveler rating
    11
    27
    12
    6
    2
See reviews for
10
30
2
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chelmsford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We got caught in a Blizzard coming back from the Alps and subsequently needed to find a spot on route to the airport for an overnight stay whilst we waited for our rebooked flight home. The price was about £90 which was a little expensive for what we got. I always use Accor hotels and am a Platinum member. I... More 

Review collected in partnership with Accorhotels.com

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h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. Indeed, we spent a very... More 

Flayosc, France
Top Contributor
69 reviews 69 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 27, 2015

We stayed here on the way down to the South of France and it is conveniently situated not far off the autoroute. Mercure hotels are a step up from the basic Ibis standard ones and this had a decent feel about it, albeit with that same soul less feel that so many chain hotels have. this was exacerbated on the... More 

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h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal... More 

Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed December 29, 2014

The hotel was in the middle of the renovation when I stayed in May of 2014. Overall, the room was comfortable and functional for my stay. Breakfast included in my room rate was a little disappointing but I had such good meals for dinner, I was not worried about breakfast. I enjoyed my quick trip.

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h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal... More 

North Yorkshire
2 reviews
2 of 5 stars Reviewed November 20, 2014

Booked and paid extra for a Privilege Room. Stayed at other Mercures and have always been very happy with the extra facilities that this room rate offers. We did not get all the extras that this rate gives and we were not given a room with the Privelege sign on the door so it was probably not the correct room.... More 

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Avignon, France
Top Contributor
78 reviews 78 reviews
21 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed September 26, 2014

We needed a hotel at Macon for an overnight stay on our way south and chose the Mercure, as it seemed quietly situated. I understand that all bedrooms have been renovated since the Accor group took over the hotel. Our room was very comfortable, with a large and extremely comfortable bed and was on the second floor with a view... More 

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h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. We noted well these elements. For your information in the beginning of this year, we have refurbished all our rooms and, the next time will be for lobby, restaurant, bar.... So, we hope that... More 

Port Orchard, Washington
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 26, 2014

There was a nasty bug-fulled cobweb. The window frame was filled with dirt and bugs. I don't think the headboard had been dusted in months. Very small room. Good AC. I read the other reviews and was surprised how good their experience; we were on a Cosmos tour, maybe they keep those rooms at a lower standard.

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h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. We noted your feedback and We took the necessary measures to solve the points which you quote. All our rooms are identical, regarding equipment, surface... The whole team, and myself, are very attached to... More 

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2014

We stayed here as a stop over for one night on our way back from a cycle trip down south. The staff were very helpful and securely stored our bikes in a locked room. Our room was well decorated and clean. The supper menu was simple but the food was delicious. The breakfast selection was good.

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h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal... More 

Melbourne
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 23, 2014

At the end of a tour of France, it was a delight to finish up at this hotel. The setting was beautiful, (on the water), and the rooms were beautifully decorated, spotlessly clean and provided absolutely everything that could be required. Breakfast was good.

Was this review helpful? Yes 4
h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal... More 

Wells, United Kingdom
Top Contributor
115 reviews 115 reviews
23 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed June 2, 2014

Our room on the third floor, with enhanced facilities, appeared to have been recently refurbished and was beautiful, probably the best Mercure we have stayed in. Room had a safe, free mini bar (soft drinks), bath robes, comfortable bed, good sized bathroom and adjustable stork reading lamps. The beautifully decorated curtains covered a wall of windows that slid open onto... More 

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h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear Sir, Madam, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to give your feedback. Indeed, our rooms were recently renoved, and we hope that you appreciated these modifications. We noted your remark concerning your meal, and we regret it. I hope that you asked us to change the... More 

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