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Mercure Macon Bord de Saone

26 Rue Pierre de Coubertin, 71000 Macon, France (Formerly Park Inn by Radisson)
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Mercure Macon Bord de Saone
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87 Reviews from our TripAdvisor Community

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Traveler rating
    13
    38
    18
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    5
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (87)
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    (23)
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    (36)
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Leeds, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The worst costumer service ever! I stayed at the Mercure Macon for a night and I will never go back due to the rudeness of the receptionist and total lack of customer services. It is hard to believe that a hotel that claims having 4 stars does’t have an iron available when needed. When I requested an iron and a... More 

Was this review helpful? Yes
h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear Sir, So sorry about this experience. I send you our apologies for this inconvenience. Your request give us the opportunity to resolve this case. Best regards. J. POUPONNOT Manager More 

Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were transferred to this hotel by Hotelclub after having a nightmare the the Campanile and what a pleasant experience. Lovely staff - really nice, clean hotel on the banks of the river and 15mins walk from the town centre!!

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h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal... More 

Bournemouth, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 21, 2015

This was a lovely place to stay on the way to Italy. The room was excellent, view over the river and exceptionally clean and comfortable. The staff were very helpful and the restaurant was ideal, fairly priced and really great quality cooking, we had a delicious dinner. The breakfast was top quality, and plenty of it! We will definitely visit... More 

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h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal... More 

Stroud, United Kingdom
Level Contributor
239 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed May 24, 2015

Party of 20+ for a two night stay.My double (as a single) was huge.Paper cups for coffee not 'proper' mugs/cups.A/C worked well and huge TV.Fluffy towels and one little free bottle of water.No mini bar. Dinner in the hotel was well produced with snails in garlic,medallions of veal on cabbage,three cheeses then strawberry ice cream.Breakfast was just the usual array... More 

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Oxfordshire. UK
Level Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed March 28, 2015

We have stayed here before when it was the Park and found other places in Macon as its standards slipped. The 4th floor bedroom we stayed in was refurnished and much improved. The beds were comfortable and there are now tea making facilities. Good modern shower and bathroom. We chose to stay here because of the extensive secure outdoor parking... More 

Was this review helpful? Yes
h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal... More 

Chelmsford, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 25, 2015

We got caught in a Blizzard coming back from the Alps and subsequently needed to find a spot on route to the airport for an overnight stay whilst we waited for our rebooked flight home. The price was about £90 which was a little expensive for what we got. I always use Accor hotels and am a Platinum member. I... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. Indeed, we spent a very... More 

Flayosc, France
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed January 27, 2015

We stayed here on the way down to the South of France and it is conveniently situated not far off the autoroute. Mercure hotels are a step up from the basic Ibis standard ones and this had a decent feel about it, albeit with that same soul less feel that so many chain hotels have. this was exacerbated on the... More 

Was this review helpful? Yes
h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal... More 

Baltimore, Maryland
Level Contributor
6 reviews
4 of 5 stars Reviewed December 29, 2014

The hotel was in the middle of the renovation when I stayed in May of 2014. Overall, the room was comfortable and functional for my stay. Breakfast included in my room rate was a little disappointing but I had such good meals for dinner, I was not worried about breakfast. I enjoyed my quick trip.

Was this review helpful? Yes
h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal... More 

North Yorkshire
2 reviews
2 of 5 stars Reviewed November 20, 2014

Booked and paid extra for a Privilege Room. Stayed at other Mercures and have always been very happy with the extra facilities that this room rate offers. We did not get all the extras that this rate gives and we were not given a room with the Privelege sign on the door so it was probably not the correct room.... More 

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Travelers are raving about these Macon hotels

Avignon, France
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed September 26, 2014

We needed a hotel at Macon for an overnight stay on our way south and chose the Mercure, as it seemed quietly situated. I understand that all bedrooms have been renovated since the Accor group took over the hotel. Our room was very comfortable, with a large and extremely comfortable bed and was on the second floor with a view... More 

Was this review helpful? Yes
h9319_gm, Directeur général at Mercure Macon Bord de Saone, responded to this review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. We noted well these elements. For your information in the beginning of this year, we have refurbished all our rooms and, the next time will be for lobby, restaurant, bar.... So, we hope that... More 

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