This hotel has been renovated in part in 2011 (re-opened august 2011) We ordered a garden room as it was january. We were given a very small not renovated garden room with tiny bathroom. Ordered room with Accor direct via internet and it was euro 104 per night which is cheap for 4 star but then it is off season.... More

Haver been back to this spa 4 times, but you cannot beat the autumn air of a wild Biscay October, nor can you beat the seafood. It is v pricy and before the refurb the rooms were v small, see if they are bigger, but the Biscay Air is so good

We stayed 4 nights: room was very small (you don't even know where to put two suitcases) despite very high price, the spa is partly for hotel guests, partly for health patients. We were not allowed to go to the jacuzzi + outside swimming pool in the afternoon (access only 1 hour in the evening), because it was reserved for... More

You wonder if these hotels still exist, but they do. Was it the mishmash of '80s and '90s interior? The guy with the "wedding style" synthesizer who played in the bar every night from 6 - 10? Was it the salmon & toast costing EUR 30? The positively geriatric clientele? Or perhaps the frayed hammam/sauna? For a Sofitel this was... More

went here for four nights as got it cheap on booking.com and it was the only four star in the area. the hotel itself is nicely decorated and the spa nice. the rooms though are tiny and in need of some updating. but the main problem was the cost of everything. nine euro for a pint is steep by anyones... More

Booked this hotel as a treat for my wife on last two days of a fortnight in France. What a mistake. The staff were surly, unresponsive to our admittedly poor French, service was dreadful and the food - in a dining room that did TWO dinner sittings, the first from 7.15 to 8.30 so eat very fast! - was very... More